Recent Water Damage Posts

Local Restoration Company Explains Why Water Removal Matters When Your Pipes Burst

5/13/2022 (Permalink)

Blog Summary: SERVPRO of Coppell and West Addison details the water removal steps property owners should take in the event of a pipe burst in their commercial or residential property.

What to Do When Your Pipes Burst?

A burst pipe represents a major cause for concern for both commercial and residential property owners. Fortunately, individuals in this situation can get prompt help from the team at SERVPRO of Coppell and West Addison.

Get expert advice on the best ways to handle water removal, cleanup, and water damage restoration in Addison with this article.

Take These Steps Following a Pipe Burst in Addison 

Property owners often feel unsure what to do immediately after a pipe bursts. Taking the correct steps limits property damage and makes repairs easier. The experts at SERVPRO recommend:

Turning Off the Property’s Main Water Valve

Shutting off the main water valve stops additional water from entering the property. Individuals may contact maintenance staff or landlords if they cannot find the main water valve on their own.

Shutting Off the Electricity

Exposing excess water to electricity can result in electrocution. Turn off the electricity at the main breaker box if possible. However, no one should approach the box if it is surrounded by water or otherwise unreachable.

Reaching Out to a Plumber

Plumbers identify the reason for the burst pipe and begin immediate repairs, stopping further damage to the property. Pipes burst due to:

  • Corrosion caused by time and wear and tear
  • Movement of pipes over time
  • Clogs in the plumbing system
  • Freezing temperatures in the winter months

Plumbers may need to replace piping or make other system adjustments to ensure that other pipes do not burst.

Calling a Restoration Company

Getting professional help with water removal and cleanup limits the damage to properties in the Addison area. Damage restoration companies bring along professional-grade equipment for water extraction, including:

  • Large pumps
  • Truck-mounted vacuums
  • Fans
  • Dehumidifiers

Restoration companies handle the cleanup and repair process. They work to bring your property back to better-than-new condition.

Documenting the Damage

Property owners must document all the damage caused by a pipe burst. Take pictures of the damage to the building, furniture, and other possessions. The insurance company will likely ask for these photos later when determining how much compensation to offer.

Handling Other Forms of Property Damage in Allison

Property owners sometimes experience water damage from events other than burst pipes. Storm damage restoration may prove necessary after heavy rains cause flooding, for example.

In addition, some property owners notice damage due to a leaking pipe or sewage backup. Sewage backups expose properties to black water, which contains dangerous bacteria and contaminants that could cause illness.

Property restoration companies like SERVPRO also handle smoke and fire restoration. Fires often start in the kitchen or due to improper wiring in the electric system of a home or business. Fires spread rapidly and may also lead to water damage due to the use of fire hoses and sprinkler systems.

SERVPRO uses years of experience and training with water damage restoration and water removal to assist property owners in the Coppell and Addison, TX, area. The licensed, bonded, and insured crews use specialized equipment to handle property repairs and provide 24-hour emergency responses.

Contact Team Shaw of SERVPRO of Coppell and West Addison by calling (972) 233-8400 for water removal services.

SERVPRO Outlines 5 Signs You Need a Water Damage Restoration Company

4/29/2022 (Permalink)

Blog Summary: Whether from a storm or a leaky pipe, water damage wreaks havoc on homes. SERVPRO discusses the signs of severe water damage that mean it’s time to call a professional restoration company

5 Telltale Signs You Need Help in Your Water Damage Restoration

Water damage can affect nearly every surface in your home and can be challenging to address. Contact Team Shaw of SERVPRO of Coppell and West Addison for efficient water damage restoration services at (972) 233-8400.

Few surfaces in homes are entirely immune to water damage, and many water restoration companies charge high prices to help repair the effects.

Fortunately, SERVPRO offers emergency water restoration services at an affordable price. In Coppell or Las Colinas, TX, there is no better option than SERVPRO. While homeowners can sometimes address minor water damage, this article will provide some telltale signs that it’s time to hire a professional.

1. Water Staining

The most apparent sign of water damage within a home is water staining. These stains typically appear as darkened areas and commonly appear on walls and other wooden surfaces in the house. Dirty marks on the home’s exterior can also signal a water leak.

When dealing with water stains, the first step is water cleanup. Removing water from the area will prevent further damage. It’s crucial to call a water damage restoration to remove the water stains.

2. Damaged or Warping Wood

When water damage progresses beyond staining, the next symptom homeowners often notice is warped wood. While finished or painted wood can resist water effectively, lumber is a naturally absorbent material. This means that when water comes in contact with exposed wood, it soaks in, causing the wood to expand.

3. Bubbles in Paint

Another telltale sign of water damage is paint that begins to bubble. Water causes this effect by sinking underneath the paint, separating it from the wall. Because paint protects the wall from moisture, bubbling paint can signify significant structural damage if left unchecked.

4. Presence of Mold

Anytime mold is detected within a home, a water leak is likely to blame. Mold needs water to grow, so its presence means water is somewhere nearby. In addition, mold can cause a range of problems, from unpleasant smells to severe health concerns.

The first step after discovering mold in a home should always be to find and address the leaking water. After this, the next step is hiring a professional for mold removal. Mold can be challenging to get rid of, but mold remediation companies use specific strategies to ensure the problem does not return.

For residents in the Coppell and West Addison areas, SERVPRO provides trustworthy mold removal services.

5. Higher Water Bills

While the signs above signal that water damage has already occurred, wary homeowners may be able to identify signs of a water leak before damage occurs. An excellent way to spot a potential issue is by monitoring water bills.

A sharp increase in water usage can be a distinct sign of a leak, as the leak wastes water even when the faucets and appliances in the home are off. If a homeowner suspects a leak, scheduling an inspection with a water and fire restoration company is wise.

SERVPRO is an experienced water damage restoration company serving the residents of Texas. The team has experience repairing residential and commercial water damage and providing commercial cleaning services. Contact Team Shaw of SERVPRO of Coppell and West Addison at (972) 233-8400 for rapid repairs if a water leak has damaged your home or business.

SERVPRO Explains Causes of Water Damage that Require Water Damage Restoration

2/28/2022 (Permalink)

Blog Summary: SERVPRO helps property owners in Addison, TX, and surrounding areas protect their investments by highlighting the most common sources of water damage and offering water damage restoration services.

3 Common Causes of Winter Water Damage

#1: Frozen Pipes

Though Texas is known for its heat, winters in the Lone Star State occasionally get very cold. As temperatures creep down below freezing, more homes and commercial properties need to hire water damage restoration services to repair damages caused by frozen pipes.

Plumbing fixtures such as pipes require adequate insulation to protect from freezing temperatures. When exposed to dangerously low temperatures, the standing water in these fixtures freezes. As it freezes, water expands, taking up more space inside the pipe. With nowhere else to go, the ice puts pressure on pipe walls and joints, possibly leading to cracks and ruptures.

The best way to get ahead of freezing temperatures and protect plumbing is to schedule regular maintenance and inspections in autumn, while temperatures are still mild.

Trained experts can detect any underlying issues, make necessary repairs, and thoroughly insulate pipes in residential and commercial properties to prevent freezing. As a bonus, these professionals can offer personalized advice on actions to take should winter storms hit Addison, TX. Avoid calling a commercial restoration service for water damage by scheduling regular maintenance now.

#2: Snow Melt

After winter storms hit, a return of sunshine and the melting of snow feels like a positive change. However, heavy snow melt on rooftops can create hazardous conditions, cause damage, and even contribute to flooding.

The primary issue with snowmelt on rooftops begins with excessive snowfall, like in blizzards or winter storms. Snow piling up half a foot or more places additional weight on roof support and sealant components, increasing the likelihood of structural weaknesses or damage.

When heavy snowfall begins to melt, the meltwater increases the weight on the roof and seeps into any fissures or cracks that have formed. This seepage can reach ceilings, attic spaces, walls, and more, leading to:

  • Mold
  • Rot
  • Flooding
  • Other types of water-related damage

Even when no immediate damage occurs due to structural weaknesses in roofs after a snowstorm, a qualified storm damage restoration service still needs to address these issues.

#3: Difficulties With Water-Dependent Appliances and Other Water Sources

Freezing temperatures can impact the integrity of multiple types of plumbing fixtures and household appliances. These include:

  • Water hoses
  • Valves
  • Outdoor cisterns
  • Gutters
  • And more

The best way to ensure that outdoor plumbing features such as valves, hoses, spigots, and cisterns are safe is to consult professionals. These experts have the experience to provide valuable insight into insulation and protection options.

Property owners in Addison, TX,  who are concerned about the safety of their structures during the winter months should speak with water damage restoration experts to determine risks and appropriate preparations.

About the Company

SERVPRO is a dedicated residential and commercial restoration services company offering quality services, including fire restoration, water damage restoration, and more. The company brings over 50 years of experience helping clients recover their property and restore their livelihood.

For those in need of an estimate or with questions about mold removal, fire cleanup, or storm damage restoration, SERVPRO is here to help. Contact Team Shaw of SERVPRO of Coppell and West Addison by calling (972) 233-8400 and schedule services today.  

Emergency READY Profile: How to Prepare Your Business for a Disaster

2/18/2022 (Permalink)

Technicians working in van removing equipment Download SERVPRO's ERP app today at https://ready.SERVPRO.com/Home/MobileApp.

Being a property manager or landlord isn't a 9 to 5 job. Mishaps don't care if you're on vacation or out of the office. Problems can arise 24 hours a day, 365 days a year.

Be prepared before disaster strikes. Deal with unforeseen circumstances by implementing our Emergency READY Profile (ERP), as many as 50% of businesses have to shut down after a disaster.

Being Prepared is FREE

Your company's ERP profile is FREE and can help you in the event of a disaster. We simply take down a few basic pieces of contact information and we are at your door in case of an emergency.

What Does an Emergency Ready Profile Look Like?

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Businesses that survive a disaster had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. ERP helps your business have a plan in place and helps keep you and your staff members informed on handling fire and water damage.

For additional information regarding SERVPRO's Emergency READY Profile (ERP), visit http://ready.SERVPRO.com or call SERVPRO of Coppell/West Addison at (972) 233-8400.

5 Water Damage Statistics Every Homeowner Should Know

12/15/2021 (Permalink)

Blog Summary: SERVPRO of Coppell and West Addison provides North Dallas homeowners with a few water damage statistics to highlight the importance of water damage restoration.

5 Vital Statistics and Facts About Water Damage Restoration

Water damage is a homeowner’s worst nightmare. It diminishes the home’s value and can deteriorate its structure at a rapid rate. That’s why it’s crucial to call a water damage restoration expert during the first signs of an issue.

However, many people don’t understand how damaging water can be or how vital water damage restoration is to a home’s structure. The professionals at SERVPRO of Coppell and West Addison put together a few facts and statistics to help homeowners understand the effects of water damage and why it’s crucial to handle it right away. Here are five vital water damage statistics every homeowner should know.

1. Plumbing Supply System Failures Cause the Most Water Loss

When a plumbing supply system fails, the homeowner must seek professional help right away before it takes a toll on the home. 48% of residential water loss stems from plumbing supply system failures, and repairs exceed $5,000 on average. Although most people equate plumbing supply system failures to cracked or frozen pipes, only one-fifth of the cases of water loss originates from pipe issues.

2. Mold Forms Within 48 Hours

Although most carpet and backing dries within 48 hours, mold and other hazardous contaminants can still form in water-ridden areas. Homeowners must call a mold expert after the area dries to prevent bacteria growth that could put their family’s health at risk. It’s also a good idea to contact a water damage restoration company to give the area a commercial cleaning directly after flooding.

Restoration companies use professional-grade equipment to dry the area, diminishing the chances of mold growth.

3. Over 1,000,000,000,000 Gallons of Water Leak from American Homes

If someone gathered all the water leaking from American homes, they could fill 24 billion bathtubs and 40 million swimming pools. The leaks often result in costly water damage restoration and increase the homeowner’s water bill tenfold. Always check the pipes for leaks before the winter season to avoid repairs and skyrocketing water bills.

4. Around 10% of Homes Have Water Leaks Exceeding 90 Gallons of Water Each Day

Small leaks often lead to much bigger problems if the homeowner doesn’t address them quickly. The continuous dribble eventually forms large puddles that deteriorate the home’s structure over time. With around 630 gallons of water dripping from homes each week, it’s vital to patch up any holes or cracks before water damage takes hold.

5. 75% of Water Heaters Malfunction Before the 12-Year Mark

Since most water heaters reside outside the home or in the basement, it’s easy for maintenance to fall by the wayside. However, they cause more water damage than most other plumbing fixtures. Once the water heater’s tank corrodes, cracks cause troublesome leaks that deteriorate the home’s structure.

Homeowners should hire someone to check their water heater every now and again to ensure that everything is functioning correctly.

Reliable North Dallas Water Restoration Services

Water damage is a severe problem that requires immediate action. If water damage takes hold of your North Dallas home, contact SERVPRO of Coppell and West Addison for professional water damage restoration services.

The SERVPRO team handles all forms of restoration at a price nearly any homeowner can afford. Whether you need fire restoration or flood damage restoration, SERVPRO has the experience to get the job done.

Don’t trust inexperienced restoration companies with your North Dallas home. Contact SERVPRO of Coppell and West Addison at (972) 233-8400 for high-quality water damage restoration services today!

Water Damage Restoration is Best Left to the Experts

11/18/2021 (Permalink)

Blog Summary: Many homeowners think repairing water damage themselves will save them time and money, but SERVPRO of Coppell and West Addison explains why bringing in professionals is more economical and causes less stress and headache for the homeowner. 

Why Water Damage Restoration Is a Job for the Professionals and Not DIY

Water damage wreaks havoc on a home. Leaky roofs, natural floods, melting snow, and leaky or busted pipes are just some of the potential threats.

If the damage doesn’t look too serious, homeowners, trying to save time and money, might be tempted to perform the water damage restoration themselves. However, with a lack of knowledge and experience, attempting water damage repair themselves often costs more money in the long run.

SERVPRO of Coppell and West Addison has the experience needed to repair these issues, as their motto states, “Like it never even happened.” This is a level of repair that few homeowners can achieve.

Professionals Are Better Equipped

With SERVPRO professionals specializing in water damage restoration, they have all the proper equipment for the repair. Letting the experts handle the job saves the homeowner the stress of trying to figure out what equipment is needed, let alone find and learn how to operate it.

Experts Plan for Current and Future Repairs

Experts know how to assess the damage and then create and execute a plan to repair it. With a trained eye, these professionals know what to look for far beyond the obvious damage. While the homeowner may only focus on the current damage, considerations for future issues, like the potential microbial growth, may be overlooked. Future issues mean more future expenses.

Experts Know What to Do

For most homeowners, dealing with water damage issues is a new experience. Having a professional help navigate the situation ensures everything is taken care of in the most efficient and effective way possible.

This is even more important when it comes to flood damage restoration. For example, in the case of a flood, water will damage much more than the walls and floors of the home. The homeowner will experience damaged furniture, rugs, books, or other personal items. The SERVPRO team knows what items may be restored and helps the homeowner with that process.

Also, because SERVPRO specializes in these repairs, they understand what needs to happen as far as insurance claims, repairs to ensure mold does not grow in the future, and other issues the homeowner may not be familiar with. 

Safety First 

When dealing with water damage repairs, most homeowners do not take into consideration the dangers of the water itself. Water from a busted pipe or septic tank could contain sewage, bacteria, or other organisms that pose many serious health risks. 

The SERVPRO team understands these risks and keeps these in mind when dealing with the removal of the water, repairs, and the contents restoration afterward. 

Certified, Experienced, and Available Day or Night

Being certified and helping clients in rain or shine and any time day or night gives SERVPRO of Coppell and West Addison the reputation as a premier water, mold, and fire damage restoration service for the Dallas area. 

Contact the experts at SERVPRO for more information about water damage restoration by phone at (972) 233-8400 or email at SERVPROofcoppellandwestaddison@gmail.com, or visit SERVPRO at 1707 E. Belt Line Rd, Suite 103-4, Coppell, TX 75019. 

Five Causes of Flooded Basements: Water Damage Restoration Guide

11/1/2021 (Permalink)

Blog Summary: SERVPRO explains the top five reasons that basements flood in West Addison.

Basements and crawl spaces are one of the most common flooding locations in a home. SERVPRO in West Addison, TX, offers storm and water damage restoration for homes and businesses with recent flooding.

Flooding causes more than water damage. Over time, excess water can result in unwanted mold and mildew. Beginning the water damage restoration process as soon as possible is essential to a successful recovery.

SERVPRO understands the value of speedy and effective storm damage restoration. Their efficient commercial cleaning services in West Addison restore any part of a home and prevents further issues such as mold.

Five Causes of Flooded Basements

  1. Drainage Failure

Every home uses a drainage tile system to prevent water from coming in. Basement flooding is often the result of poor drainage tile installation or failure.

Severe rainstorms can weaken the integrity of a drainage system and cause basement flooding. If the basement floods immediately after a heavy storm, it is likely due to a damaged drainage tile.

  1. Basement Sealing

The home’s basement sealings surround the foundation and prevent water from seeping in. Storms with strong winds and heavy rains, such as hurricanes, can affect the securing capabilities of the basement sealing.

Poor basement sealing allows water to flow into the basement and leads to flooding. A storm damage restoration team can restore the basement and secure the sealing.

  1. Clogged Gutters

Gutters run along the top edges of a home to collect and direct water away from the house. Without regular cleaning, outside debris such as leaves and bugs will gather in the gutters and eventually create clogs.

A clogged gutter cannot collect rainwater, which means water runs down the side of the house and into the basement. The best way to prevent this from happening is to clean the gutters regularly. Heaving winds and rain will quickly fill up the gutters, so clearing away any debris right after a storm is essential.

  1. Plumbing Problems

Plumbing problems, such as issues with the water heater or pipes, quickly lead to basement flooding. Plumbing pipes are responsible for carrying wastewater out of the house. If there is a crack or break in the pipe, water will seep out into the basement. Pipelines will break due to old age, improper water pressure, or structural failures.

Water heaters and sump pumps hold a significant amount of water and should receive regular maintenance. Although these appliances are especially useful for houses, if either of them breaks, the potential for basement flooding increases.

  1. Home Location

Unfortunately, the location of the house can be a factor when it comes to basement flooding. For example, homes on top of a hill are far less likely to flood than houses in a valley.

Another factor is the weather. Homes located in areas with heavy snow or frequent rain storms have an increased chance of flooding, mainly if located near the bottom of a hill.

Water Damage Restoration in West Addison

Whatever the cause may be, contacting a water or fire restoration company as soon as a flood occurs is the best way to minimize damage. SERVPRO understands that time is valuable during storm damage restoration. Their experts are always ready to provide professional commercial cleaning and water damage restoration.

Call SERVPRO at (972) 233-8400 for effective water and fire restoration in West Addison.

Tips for Staying Safe after a Water Damage Event

10/17/2021 (Permalink)

Tips for Staying Safe after a Water Damage Event

When your home or business has water or flood damage, consider taking the following precautions to minimize danger or prevent secondary damage while waiting for SERVPRO of Coppell and West Addison to arrive for your home or business.

Water Damage From Clean Water

  1. Shut off the water source if possible or contact a qualified professional to do so.
  2. Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock.  Do not enter rooms with standing water, as electrical shock hazards may exist.
  3. Remove as much excess water as possible by mopping and blotting.  Wipe excess water from wood furniture after removing lamps and tabletop items.
  4. Remove and prop up wet upholstery cushions to allow more even drying.
  5. Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  6. Do not leave books, newspapers, magazines or other colored items on wet carpet or floors as they may cause staining.
  7. Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  8. Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Water Damage from Contaminated Water

  1. Shut off the water source if possible or contact a qualified professional to do so.
  2. Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock.  Do not enter rooms with standing water, as electrical shock hazards may exist.
  3. Avoid all contact with sewage and items contaminated by sewage.  Wash your hands thoroughly if you come in contact with contaminated items.
  4. Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  5. Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  6. Do not use household fans to dry the structure; air flow could spread contaminants.
  7. Discard any food and/ or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When strong storms come through our aera, a pipe bursts, or toilet overflows contact SERVPRO of Coppell and West Addison. At the first sign of water damage call (972) 233-8400.  We are always here to help! 

What Happens After You Call about Water Damage?

10/12/2021 (Permalink)

A water damage event, whether small or large, is stressful. SERVPRO of Coppell and West Addison understands and will help you through this process as quickly and as easily as possible. Here are a few steps that we take to ensure that you are well taken care of.

Step 1: Call SERVPRO of Coppell and West Addison (972) 233-8400. We will guide you through the crisis and will ask several questions to help us better understand the equipment and resources that we will need for your job. 

Step 2: Inspection and assessment. We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3: The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4: Drying and dehumidification. We use specialized equipment to remove the remaining water that is harder to access. Our trained Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5: Cleaning and sanitizing. We clean all the restorable items and structures damaged by the water. We are adept at cleaning contents using several techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6: Restoration. Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

If you experience a water damage incident call SERVPRO of Coppell and West Addison (972) 233-8400.

SERVPRO of Coppell and West Addison technicians are Highly Trained Restoration Specialists.

From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

A Water Damage Can Happen Anywhere!

2/17/2021 (Permalink)

Water damages can happen anywhere from homes, hotels, churches, to malls. SERVPRO of Metrocrest was called out to the Ann Taylor store in North Park Mall when they had a sprinkler system go off in their dressing room area and needed water mitigation and structural drying.

The store manager who found the water damage acted quickly by calling SERVPRO of Metrocrest and getting help as soon as possible. SERVPRO of Metrocrest knows the importance of getting a business back up and running "Like it never even happened."

In the case of a shopping mall where water damage is likely to affect a large area, calling a professional water damage restoration company like SERVPRO of Metrocrest certainly advisable to ensure proper and quick cleanup, disinfection and drying of the building.

SERVPRO of Metrocrest is experienced in water mitigation, fire, and mold damages.  We're available 24-hours a day, 7 days a week for emergency services.  Call us any time. 

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Is your North Dallas home ready for the cold weather?

2/10/2021 (Permalink)

Call SERVPRO of Metrocrest for your water restoration needs. (972) 233-8400

Winter is in full swing this week in the Dallas area. Whatever part of North Dallas you are in, most people are experiencing very cold or freezing temperatures this time of year. Everyone wonders what needs to be done to protect their pipes in freezing temperatures. It is important to protect your pipes and your plumbing system in cold weather.
If you will be away from home for days at a time, make sure that all of your pipes are kept warm, especially in spaces that receive little or no heat. If any pipes will stay exposed to freezing temperatures, open one faucet with a very small drip to keep water moving through the pipes.  
On the outside of your home, cover up your outside faucets with foam or towels to insulate them.   
When water freezes in a pipe, it expands the same way a soda can would. If it expands enough, the pipe bursts and could result in serious damage. In North Dallas, just like other warm climate areas, our pipes are more vulnerable to freezing because most of them are in areas outside of the main insulation. Pipes and valves on outside walls or in the attics are the most common trouble spots.


If you experience a water damage due to frozen pipes, call SERVPRO of Metrocrest (972) 233-8400 to help with your water restoration needs.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest is Ready for a Water Damage Morning, Noon or Night, we are Here to Help!

2/4/2021 (Permalink)

SERVPRO of Metrocrest (972) 233-8400 – We are Always Ready!

When a water damage or flood disaster strikes your place of business, you need service fast. You cannot afford to be closed for even a day, what would happen to your customers?  Would they be forced to go somewhere else?  

SERVPRO® of Metrocrest is committed to letting you get back to business after a disaster strikes.   If your business suffers a disaster even at 2 am, we are here for you.  Your call will be answered by a live person, not a machine, and we will dispatch crews to you immediately. SERVPRO® of Metrocrest has been helping business owners and managers just like you for many, many years.  We will work with you to make sure your business stays open and your customers are taken care of.  If a disaster should ever strike, make sure to call SERVPRO® of Metrocrest.  We will help to make it “Like it never even happened.”

If your home or office suffers from a water damage, call SERVPRO of Metrocrest (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400
Follow us on Twitter @SERVPRO9498
Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

A Water Damage Can Happen Anywhere!

2/4/2021 (Permalink)

Call SERVPRO of Metrocrest for your water loss needs (972) 233-8400.

Water damages can happen anywhere from homes, hotels, churches, to malls. SERVPRO of Metrocrest was called out to the Ann Taylor store in North Park Mall when they had a sprinkler system go off in their dressing room area and needed water mitigation and structural drying.

The store manager who found the water damage acted quickly by calling SERVPRO of Metrocrest and getting help as soon as possible. SERVPRO of Metrocrest knows the importance of getting a business back up and running. 

In the case of a shopping mall where water damage is likely to affect a large area, calling a professional water damage restoration company like SERVPRO of Metrocrest certainly advisable to ensure proper and quick cleanup, disinfection and drying of the building.

SERVPRO of Metrocrest is experienced in water mitigation, fire, and mold damages.  We're available 24-hours a day, 7 days a week for emergency services.  Call us any time. 

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Prevent Water Damages Before They Happen

11/29/2020 (Permalink)

Be careful where you plant plants and trees that have intense roots. If you are not careful, they will grow right into your sprinkler system, drainage field, and pipes.

If you see lots of leaves, sticks, and such up in your gutters, they need to be cleaned out. On a rainy day, a clogged gutter can send water spilling into your home’s foundation and through the roof, which could cause some serious water damage!

With so many water pipes hidden behind walls and in the floors in your house, you might not know there is a leak until the damage is done. It is a good idea to keep a close eye on your monthly water bill. If you see it starting to creep up, or get one that is uncommonly high, it’s a pretty good sign that you may have a leak somewhere.

It is inevitable, kitchen and bathroom clogs are going to happen. Chances are at some point in your life you’ve used one of those powerful chemical drain cleaners to get things moving again. But as convenient as they may be, most folks don’t realize those caustic chemicals are also eating away at their pipes. If you rely on them a lot, you could be setting yourself up for leaks. That’s why owning a drain snake is a good solution to clear away clogs.

You should definitely avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes and could still cause some serious damage and blockage.

If your home suffers from a water damage, call SERVPRO of Metrocrest (972) 233-8400.

https://www.SERVPROmetrocrest.com/water-damage-restoration

Water damage in a building in the town of Addison

10/11/2020 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

The town of Addison’s service center had a water leak from a terrible rainstorm. The rain came in from the roof and leaked down through the ceiling, walls, and effected the flooring in a few offices. When the facilities manager noticed the water damage, they called the one company they can always count on, they called SERVPRO of Metrocrest. As soon as the facilities manage called our office to report their damage, our technicians were in their office within 30 minutes. The SERVPRO of Metrocrest tech walked the affected area with the facilities manager, and they made a game plan on how to get the water damage dry as effectively and quickly as possible. As soon as the plan was approved by the facilities manager, our tech got to work by first extracting the water out of the carpet and then setting up air movers and dehumidifiers to begin the drying process.

If your home or office suffers from a water damage, call SERVPRO of Metrocrest (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400
Follow us on Twitter @SERVPRO9498
Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

A Coppell, TX Water Damage

7/19/2020 (Permalink)

If your home suffers from a water damage, call SERVPRO of Metrocrest (972) 233-8400.

A Coppell, TX family came home after a summer vacation to see their kitchen ceiling caved in by an upstairs water leak. They were quick to call SERVPRO of Metrocrest to come out to help with their water damage. SERVPRO of Metrocrest’s first priority is always to make our customer feel safe and cared for during their time of devastation. Once we walked our customer through the drying process and evaluated the area, we started to work immediately on cleaning up their home of debris, extract water, and set up drying equipment that was needed. We worked closely with their insurance company to take the ease off our customer and to help get their claim underway. If you suffer from a water damage call the company that cares, call SERVPRO of Metrocrest. (972) 233-8400 https://www.SERVPROmetrocrest.com/

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498


Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

What Happens After You Call?

6/12/2020 (Permalink)

Call SERVPRO today to help with your water restoration needs (972) 233-8400.

Water damage, small or large, is stressful enough by itself and we understand that here at our SERVPRO office. We want to help you through this process as quickly and as easily as we can. Here are a few steps that we take to ensure that you are well taken care of:

Step 1: Call SERVPRO of Metrocrest (972) 233-8400. We will guide you through the crisis and will ask several questions to help us better understand the equipment and resources that we will need for your job. 

Step 2: Inspection and assessment. We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3: The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4: Drying and dehumidification. We use specialized equipment to remove the remaining water that is harder to access. Our trained Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5: Cleaning and sanitizing. We clean all the restorable items and structures damaged by the water. We are adept at cleaning contents using several techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6: Restoration. Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

If you experience a water damage call SERVPRO of Metrocrest (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498


Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

What to do and not to do after flooding

6/3/2020 (Permalink)

Call SERVPRO of Metrocrest today to help with your water mitigation (972) 233-8400.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging

Call SERVPRO of Metrocrest to help with your water damage (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

What to know about dishwasher leaks

4/29/2020 (Permalink)

Call SERVPRO of Metrocrest to help with your water damage (972) 233-8400.

For some people, dishwasher leaks start as a slow drip that may not be immediately noticed. Others discover dishwasher leaks as soap suds bubble their way across the kitchen floor.

Stopping leaks before they cause damage is ideal, but depending on the situation, is not always possible.

Time is critical when it comes to a water leak of any type. The faster you respond and take action to stop water from spilling onto your kitchen floor, the less damage that will be done – and that means less costly repairs!

What to do When Your Dishwasher Leaks

  1. If your dishwasher is leaking a significant amount of water, first turn off the dish washing cycle. For small leaks, it may be possible to capture the water with a towel or bowl and let the cycle finish first, but this is generally not recommended.
  2. Try to keep water from pooling on the floor. It’s easy for water to travel downwards and cause damage to your home’s structure out of sight. Use bowls, plates, and towels to capture and control the water flow.
  3. Clean up as much water as you can to minimize damage.
  4. Determine the cause of the leak. Every leak has its own particular cause, and your course of action may take a bit of detective work.
  5. Repair your dishwasher leak before it ruins your kitchen floor. Some flooring is more susceptible to water damage than others, such as wood or bamboo.

If you have an unexpected water damage call SERVPRO of Metrocrest (972) 233-8400. We are always here to help!

 http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Water Damage? Let SERVPRO of Metrocrest help!

4/27/2020 (Permalink)

Call SERVPRO of Metrocrest to help with your water damage. (972) 233-8400

The sooner you detect and respond to a water emergency in your home or office, the less the damage will cost you. Go with the team that’s faster to any size disaster….SERVPRO of Metrocrest.

  • Within Minutes - Water is absorbed into walls, floors, upholstery and belongings. 
  • Within 1 to 2 Hours - Drywall swells, metal surfaces tarnish and furniture begins to warp/mold.
  • Within 48 Hours to Week - Mold grows, doors and furniture warp, metal begins to rust.
  • Over A Week - Structural safety, mold growth, and biohazard contaminants pose serious risks.

Here at SERVPRO of Metrocrest we have the following Service Response Guidelines*:

  • ONE – Within one hour from the first notice of your loss, a SERVPRO Franchise Professional will contact you to arrange for service.
  • FOUR – Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services.
  • EIGHT – Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

If you have an unexpected water damage call SERVPRO of Metrocrest (972) 233-8400. We are always here to help!

 http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Heavy Rains in the North Dallas Area

2/17/2020 (Permalink)

Call SERVPRO of Metrocrest for all our water mitigation needs (972) 233-8400.

Heavy rains this season continue to cause water damage to homes and businesses in the North Dallas area.  Our technicians are trained and IICRC certified to clean and dry your damaged property to industry standards. Our vehicles are always loaded with the right equipment and ready to dispatch to any size disaster, no matter how big or small your loss is. Here at SERVPRO of Metrocrest we are happy to help you make it "Like it never even happened."  With the right experience and equipment, the men and women from SERVPRO of Metrocrest are ready to answer your call, day or night, rain or shine.

If you have any type of water damage in your home or business call the trusted professionals at SERVPRO of Metrocrest (972) 233-8400.  Our experienced technicians are always here to help!!

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400

Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

https://www.SERVPROmetrocrest.com/

Water damage in the kitchen

2/3/2020 (Permalink)

Call SERVPRO of Metrocrest for your Kitchen appliance water damage (972) 233-8400.

Ask any homeowner what their favorite appliance is in the kitchen and the majority will say the dishwasher.

Why? It is so much easier to load dirty dishes and push a start button than it is to stand over a sink washing, rinsing, and drying dishes. The dishwasher does all three steps and you can take a relaxing break while it does all the work.

As much as a dishwasher is wonderful it can also become your enemy by causing costly residential flooding. In certain circumstances you may be able to prevent damage by checking the two water lines that are connected to your dishwasher twice a year. The hoses can deteriorate over time and leak or blow out in the middle of the cleaning cycle disbursing gallons of water.

It is highly recommended that you operate your dishwasher when you are at home. Do not turn it on and walk out the door to work or run errands. If you are home and see the leak you can quickly shut off the appliance or the main water source and soak up as much water as possible to avoid further damage.

If you find yourself with a water damage caused by a kitchen appliance, call SERVPRO of Metrocrest, we will make it “Like it never even happened.”

https://www.SERVPROmetrocrest.com/

SERVPRO of Metrocrest (972) 233-8400

Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Appliances that can flood your North Dallas home

12/2/2019 (Permalink)

If one of your home appliances leaks call SERVPRO of Metrocrest. Here are here to help (972) 233-8400

Floods can happen in the blink of an eye. One moment everything is okay, and the next, water is everywhere. The experts at SERVPRO of Metrocrest have identified five ticking time bombs that can wreak havoc in your home in a matter of minutes.

Below are five ticking time bombs and consider what you can do to disarm their damage:

HOT WATER HEATER

  • About 75 percent of tank water heaters fail by the time they’re 12 years old
  • 70 percent of water heater failures are from leaks or burst tanks
  • Average damage is $4,000

What to do: Check the tank regularly for leaks. Have your tank maintained yearly. It is recommended to replace your water heater every 10 years.

WASHING MACHINE

  • More than half of all water damage are due to broken washing machine hoses.
  • Damages average more than $6,000.

What to do: Inspect hoses once a month. Look for signs of impending leaks, such as blisters, bulges, cracks, discoloration or kinks. Turn off the water supply to the washing machine when you go on vacation.

DISHWASHER

  • Dishwashers usually fail when they are 10-12 years old
  • Flooding damage from a dishwater leak can be more than $5000

What to do: Tighten the drain line where it connects to under-sink plumbing. Replace the water supply line immediately if you run across a small leak. Don’t run the dishwasher while away from home.

REFRIGERATOR

  • Icemakers are the primary cause for water leaks in a refrigerator
  • The life expectancy of an ice maker is less than that of the refrigerator, as low as five years.

What to do: Replace copper water lines with braided steel alternatives. Check the water supply line behind the fridge yearly.

AIR CONDITIONER

  • Attic air conditioners can cause the most damage because water can leak throughout the entire home.
  • Average loss from flooding caused by a leaky air conditioner is $5000

What to do: Install a secondary drain line and drain pan overflow switch. Have your A/C maintained regularly, which includes changing the filter and checking the refrigerant level.

You can rely on SERVPRO of Metrocrest for whenever you have water damage in your home from these leaky time bombs. The quick response and efficient, professional services will return your home to normal in no time. Please contact us without delay if you’re experiencing a water emergency.

Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Call SERVPRO of Metrocrest for your Fast and Efficient Water Damage Cleanup

11/8/2019 (Permalink)

If your home suffers from a water damage, call the professionals that care, call SERVPRO of Metrocrest (972) 233-8400.

Water can forge through concrete and other solid materials; leaving drywall, insulation, and untreated lumber used during the construction of your home at its mercy, posing a severe problem that you simply cannot afford to ignore. 
  
Never hesitate to seek out professional assistance when dealing with a water damage in your home. Contact expertly trained water damage restoration specialists like SERVPRO of Metrocrest as soon as possible. The longer you wait, the more damage that develops and the harder it is to perform the services you deserve.  
  
SERVPRO of Metrocrest provides you with access to vast resources, experienced technicians, and valuable services designed to adapt to your unique situation. Our technicians can locate, and repair problems found on your property, even those residing in hard to reach places such as your walls, attic, or crawlspaces.  
  
SERVPRO of Metrocrest technicians perform these services as quickly and efficiently as possible, making every effort to restore your home “Like it never even happened”. Our 24-hour emergency services ensure a quick response and easy access to advanced restoration and cleaning equipment that makes your restoration easier. 
  
Whether you have a roof leak, broken appliance, or plumbing issues, SERVPRO of Metrocrest can help. We have water extractors of all sizes, along with cleaning, drying, and deodorization technicians that use various techniques to get the job done right. On top of everything else, we manage your entire restoration process from beginning to end and work hard to provide you with a stress-free restoration experience.  
  
Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

What to Expect When You Call SERVPRO of Metrocrest with a Water Loss

11/6/2019 (Permalink)

Call SERVPRO of Metrocrest if your home suffers a water damage (972) 233-8400.

The restoration process begins as soon as you pick up the phone to call us.  SERVPRO of Metrocrest is available 24 hours a day, 7 days a week for your water emergencies whether you have a small water loss like your washing machine leaked or a large loss where you come home to several inches of water filling your house.  Whenever you are dealing with water in your home it is important to take action ASAP.  The longer the water sits the more damage it causes and the more dangerous it can be.

Water damage in your home can be very stressful and cause a lot of chaos.  Feel confident when you call SERVPRO of Metrocrest knowing that our technicians have the training specific to water damage and the experience needed to get you through this stressful time. 

What should you expect when you call SERVPRO of Metrocrest? When you call, we will ask you several questions regarding your water loss.  These questions will help us be prepared with the equipment, resources, and number of technicians needed.  Be prepared to answer these questions when you call:

  • Your name and contact information
  • Your insurance information
  • The street address of the damaged home
  • When did the flooding/water damage occur?
  • What caused the water damaged, (if known)?
  • Is there electricity available for our use?

When SERVPRO arrives at your home they will do a detailed inspection including a damage assessment.  At this time our technicians are trying to determine the extent of the damage and develop a plan of action.  We will check for the source of the moisture and make sure it is stopped before the restoration process and drying can begin.  We will then determine the contamination level of the water

  • Category 1: “Clean Water”
  • Category 2: “Gray Water”
  • Category 3: “Black Water”

After this category of the water has been determined SERVPRO can them go forward with our plan of action and begin the cleanup process.

If your home had an unexpected water damage, call the company that cares, call SERVPRO of Metrocrest (972) 233-8400.

Causes of Water Damage to Commercial Buildings

10/10/2019 (Permalink)

Call SERVPRO of Metrocrest (972) 233-8400

While it's true that commercial water damage is often the result of floods and water that stems from weather events and storms, severe weather isn't the only cause of water damage to your business. Here are some of the typical causes of water damage to commercial buildings. 

  1.  Malfunctioning sprinkler systems: Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.
  2. Damaged appliances and equipment: This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.   
  3. Broken pipes and plumbing: Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.   
  4. Backed up sewer lines: This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.   

If your business has suffered commercial water damage, SERVPRO of Metrocrest will get you back up and running again and make it “Like it never even happened." (972) 233-8400

Emergency Water Damage Tips For Your Coppell, TX Property

9/6/2019 (Permalink)

If you have an unexpected water damage, call the company that cares, call SERVPRO of Metrocrest (972) 233-8400.

The first thing you should do if you have an unexpected water damage is call SERVPRO of Metrocrest (972) 233-8400. We are here to help 24 hours a day 7 days a week.

While waiting for SERVPRO of Metrocrest to arrive you may want to:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT to do:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet. Keep out of rooms where ceilings are sagging.

Call SERVPRO of Metrocrest (972) 233-8400 for all your emergency water removal needs. Our certified technicians are here to make it “Like it never even happened.”

Water Damage Tip

9/3/2019 (Permalink)

Call SERVPRO of Metrocrest(972) 233-8400 for your water mitigation needs.

Did you know by waiting too long before you react to a water loss can put a big strain on your budget? You can mistakenly cause a minor water damage to go from a simple job and covered loss, to large non salvage-demolition job.  By delaying water mitigation, you can also compromise your coverage.  Most insurance policies say it is the insured's responsibility to mitigate.

If you have a minor water leak, chances are we can come in and dry everything in-place.  By waiting, after 48 hours it is more likely that we will have to remove baseboards at a minimum and many floor coverings may not be salvageable at the point.

After waiting several days of not mitigating, chances are, we are going to need to remove all wet porous materials like drywall.  This could impact cabinets and countertops or tiled walls and most floor coverings at this point are non-salvageable. 

Act fast, by calling SERVPRO of Metrocrest (972) 233-8400 as soon as you learn of your water damage. We work 24 hours a day, 7 days a week, 365 days a year to ensure you are taken care of and we will make it “Like it never even happened."

It's the water you don't see

8/10/2019 (Permalink)

With any leak, it is the water you don't see that can cause the most damage. When you experience a water damage, make the right choice. A mop and common household cleaning products may not be enough for the unseen water intrusions.  While the surface may seem dry, the water you do not see can contain bacteria, or cause mold, rot and other unseen damage.

DID YOU KNOW...The insurance industry estimates that approximately 90 percent of household damages stem from water-related occurrences. The most commonly reported cause is leaky or broken pipes and plumbing fixtures.

AVOID WATER DAMAGE FROM APPLIANCES

Home appliances are considered a leading cause of preventable water damage. By implementing a simple inspection and maintenance program, homeowners can reduce their risk significantly:

  • Dishwasher - Periodically check around the base of the dishwasher, as well as the water supply line under the sink.
  • Refrigerator - For refrigerators with ice makers, periodically check the hose connection attached to the water supply.
  • Washing Machine - Hoses should be inspected regularly for wetness around hose ends, as well as for signs of bulging, cracking or fraying. Hoses should be replaced every three to five years.
  • Water Heater - While the service life of the standard water heater is 10 to 15 years, water heaters should be inspected routinely for signs of leaks or tank rust. Water heaters should be located next to a floor drain or placed inside a drain pan piped to the floor drain.

Call the professionals of SERVPRO of Metrocrest (972) 233-8400 to help with your water damage needs.

Fast Action and Thorough Drying After Water Damage

7/8/2019 (Permalink)

Coppell, TX water damage from a supply line to the water heater

When the homeowners of this Coppell, TX home first noticed water damage in their garage, the first thing they did was call SERVPRO of Metrocrest.  The most common source of water damage is a leaky or broken pipe. A great first step is to turn the water off at the main pipe into your house. Next, is to contact your local professionals at SERVPRO of Metrocrest (972) 233-8400 to handle the damage that may have been caused by the water. With any leak, it’s the water you don’t see that can cause mold, rot and damage to the value of your home. We highly recommend not trying to clean it up yourself and let our trained, certified technicians make it “Like it never even happened.”

Proper water damage restoration includes two key concepts, which are fast action and thorough drying. Mitigation requires quick action, which means the faster that we arrive on-site to perform cleanup and restoration, the better the results, including lower claim costs. Our professional drying equipment and use of state-of-the-art restoration techniques helps ensure that your property is taken care of right the first time by properly drying the structure.

We are here 24-7, 365 days a year for your emergency response needs. Call SERVPRO of Metrocrest.

We Can Restore Your Water Damaged Hardwood Floors In Your Home

6/14/2019 (Permalink)

Call SERVPRO of Metrocrest to help with your water damage needs (972) 233-8400 https://www.SERVPROmetrocrest.com/water-damage-restoration

If you find that pipe leak has left water damage to the hardwood flooring in your home, it can be difficult to relax and overwhelming to consider cleaning up such a mess on your own.

When a leaky pipe creates a water damage in your home, SERVPRO of Metrocrest has the means to eliminate moisture and save your structure from potential mold proliferation. SERVPRO of Metrocrest can be at your home within hours to move, dry, and disinfect affected furniture as well as address the accumulated moisture in your hardwood floor. With wood, it is especially vital to keep moisture levels low to prevent structural damage and mold growth, and our professionals can use moisture meters with long, Teflon-coated probes to monitor both your floor and subfloor's moisture levels while drying.

Our team of certified technicians can use tenting to remove water from your flooring more effectively. This process involves covering flooring at ground level with a large sheet of plastic that is usually about 6 millimeters in thickness. Once taped down, this plastic helps pull moisture in the air out of surfaces more rapidly and can be used in combination with dehumidifiers during drying to capture more water vapor.

When treating hardwood floors, it is vital to mitigate any permanent buckling, cupping, or warping of the flooring. During drying, centrifugal air movers can be positioned to pull up moisture from both on top of and underneath the floor, which can also help dry the plywood subfloor. SERVPRO of Metrocrest technicians can use desiccant dehumidifiers to absorb this moisture and lower humidity considerably with the aid of materials like silica gel. In open areas like a living room, polyethylene chambers are often crafted to create smaller, contained chambers for faster drying.

If you have water damage to your hardwood floors call  SERVPRO of Metrocrest (972) 233-8400. We are always here to help!

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Water damage due to a kitchen appliance

6/5/2019 (Permalink)

Call SERVPRO of Metrocrest for your water restoration needs (972) 233-8400 https://www.SERVPROmetrocrest.com/water-damage-restoration

When an appliance breaks it can create a mess. That is the case for this Farmers Branch, TX homeowner. Unfortunately, they had a very common kitchen water damage, their refrigerator water line burst.  When something like this happens, the volume of water that can spew onto your kitchen and spread throughout your house will shock you!  This homeowner was quick to call SERVPRO of Metrocrest (972) 233-8400, to help with their water mitigation needs. SERVPRO of Metrocrest got to their home within an hour, accessed the damage and got to work immediately. SERVPRO of Metrocrest extracted all the water that had spread through the bottom floor of the home and then set up air movers and dehumidifiers to dry out their home.

If you have an unexpected water damage call SERVPRO of Metrocrest (972) 233-8400. We are always here to help!

 http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Water Damage Timeline

5/9/2019 (Permalink)

Call SERVPRO of Metrocrest to help with all your water mitigation needs (972) 233-8400. https://www.SERVPROmetrocrest.com/water-damage-restoration

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Metrocrest provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster to Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Metrocrest arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (972) 233-8400

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Metrocrest

SERVPRO of Metrocrest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you have a water damage big or small call SERVPRO of Metrocrest. We are a 24/7 restoration company, always here to help!

Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

A Farmers Branch, TX Water Damage

4/24/2019 (Permalink)

Call SERVPRO of Metrocrest for all your water restoration needs (972) 233-8400. https://www.SERVPROmetrocrest.com/water-damage-restoration

A local insurance agent in Farmers Branch, Texas contacted us because they had a client who had a flooded room caused by a leak in their hot water heater. We arrived on site within an hour, evaluated the water damage and explained to our customer the process needed to make it “Like it never even happened.” We extracted the water and began the drying process using advanced equipment and drying techniques. Our customer was very happy with the entire process.

SERVPRO of Metrocrest is experienced in water mitigation, fire, and mold damages.  We're available 24-hours a day, 7 days a week for emergency services.  Call us any time. 

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

The 5 Leaky Time Bombs Waiting to Flood Your Home

12/6/2018 (Permalink)

Floods can happen in the blink of an eye. One moment everything is okay, and the next, water is everywhere. The experts at SERVPRO of Metrocrest have identified five ticking time bombs that can wreak havoc in your home in a matter of minutes.

Below are five ticking time bombs and consider what you can do to disarm their damage:

HOT WATER HEATER

  • About 75 percent of tank water heaters fail by the time they’re 12 years old
  • 70 percent of water heater failures are from leaks or burst tanks
  • Average damage is $4,000

What to do: Check the tank regularly for leaks. Have your tank maintained yearly. It is recommended to replace your water heater every 10 years.

WASHING MACHINE

  • More than half of all water damage are due to broken washing machine hoses.
  • Damages average more than $6,000.

What to do: Inspect hoses once a month. Look for signs of impending leaks, such as blisters, bulges, cracks, discoloration or kinks. Turn off the water supply to the washing machine when you go on vacation.

DISHWASHER

  • Dishwashers usually fail when they are 10-12 years old
  • Flooding damage from a dishwater leak can be more than $5000

What to do: Tighten the drain line where it connects to under-sink plumbing. Replace the water supply line immediately if you run across a small leak. Don’t run the dishwasher while away from home.

REFRIGERATOR

  • Icemakers are the primary cause for water leaks in a refrigerator
  • The life expectancy of an ice maker is less than that of the refrigerator, as low as five years.

What to do: Replace copper water lines with braided steel alternatives. Check the water supply line behind the fridge yearly.

AIR CONDITIONER

  • Attic air conditioners can cause the most damage because water can leak throughout the entire home.
  • Average loss from flooding caused by a leaky air conditioner is $5000

What to do: Install a secondary drain line and drain pan overflow switch. Have your A/C maintained regularly, which includes changing the filter and checking the refrigerant level.

You can rely on SERVPRO of Metrocrest for whenever you have water damage in your home from these leaky time bombs. The quick response and efficient, professional services will return your home to normal in no time. Please contact us without delay if you’re experiencing a water emergency.

Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Water Damage in the Dallas Area – Call SERVPRO of Metrocrest for your Fast and Efficient Cleanup

11/8/2018 (Permalink)

Call SERVPRO of Metrocrest for your water restoration needs (972) 233-8400 https://www.SERVPROmetrocrest.com/water-damage-restoration

Water can forge through concrete and other solid materials; leaving drywall, insulation, and untreated lumber used during the construction of your home at its mercy, posing a severe problem that you simply cannot afford to ignore. 
  
Never hesitate to seek out professional assistance when dealing with a water damage in your home. Contact expertly trained water damage restoration specialists like SERVPRO of Metrocrest as soon as possible. The longer you wait, the more damage has to develop and the harder it is to perform the services you deserve.  
  
SERVPRO of Metrocrest provides you with access to vast resources, experienced technicians, and valuable services designed to adapt to your unique situation. Our technicians can locate, and repair problems found on your property, even those residing in hard to reach places such as your walls, attic, or crawlspaces.  
  
SERVPRO of Metrocrest technicians perform these services as quickly and efficiently as possible, making every effort to restore your home “Like it never even happened”. Our 24-hour emergency services ensure a quick response and easy access to advanced restoration and cleaning equipment that makes your restoration easier. 
  
Whether you have a roof leak, broken appliance, or plumbing issues, SERVPRO of Metrocrest can help. We have water extractors of all sizes, along with cleaning, drying, and deodorization technicians that use various techniques to get the job done right. On top of everything else, we manage your entire restoration process from beginning to end and work hard to provide you with a stress-free restoration experience.  
  
Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Coppell, Tx Water Damage: Extract Water Swiftly and Mitigate Damage Quickly

11/8/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400 https://www.SERVPROmetrocrest.com/water-damage-restoration

When a water damage happens, regardless of the source, you need a professional service like SERVPRO of Metrocrest. We have years of experience and training to return your home to normal as quickly as possible.

Significant water damage in your home is not something many people even consider possible. Broken plumbing such as a leaking faucet can cause thousands of dollars in damage before the homeowner is even aware of it. Fortunately, SERVPRO of Metrocrest has the skills and equipment to take care of it. 

First, we inspect the damage of your home. Once that is done, we remove any standing water with our water extractors.

Our next step is to examine the property no longer under water. There is always some water trapped in carpets and wood floors, so our technicians will use special vacuums designed to remove water without damaging the nape of the carpet or surface of the wood. If the standing water was high enough, there might be some amount behind the walls as well. If we find excess water, we use extraction wands to draw it out. 

After all the water has been extracted our technicians will set up drying equipment such as air movers and dehumidifiers to assist and quicken the natural drying process.

If you have a water damage big or small call SERVPRO of Metrocrest. We are a 24/7 restoration company, always here to help!

Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Dallas, TX - Forecast calls for more heavy rain

10/9/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

As the rain continues in Dallas are, we at SERVPRO of Metrocrest wanted to make sure that you are safe.

Heavy rain and flooding are one of the most common and widespread natural disasters in the United States.  No matter where your home is there is always a potential for flood damage.  Floodsmart.gov reports in the last 5 years, all 50 states have experienced floods or flash floods.  Just because you haven't experienced a flood in the past, does not mean you won't in the future. 

Please remember these safety tips:

  • Stay away from floodwaters.  If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way.  Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way.  If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water.  They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact your local SERVPRO of Metrocrest (972) 233-8400. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task.  The SERVPRO System is prepared to handle any sized disaster.  When fire and water take control of your life, SERVPRO of Metrocrest will help you take it back.

Need Emergency Service? Call Us 24/7 We’re Here To Help – 972-233-8400

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

What should I do when I see water leaking from my ceiling?

8/27/2018 (Permalink)

Call SERVPRO of Metrocrest for all your water mitigation needs (972) 233-8400

Water can be destructive. When it meets the drywall that makes up your interior walls and ceilings it can make them look unsightly — or worse, it can damage wallboard enough that it collapses and falls apart, which can cause huge homeowner headaches. Don’t panic though, SERVPRO of Metrocrest (972) 233-8400 can help.

  • Poke a hole in it. As the circle of water in the ceiling expands, take a screwdriver, a drywall saw or any sharp utensil and poke a hole in the middle of the stain. This simple hole drains the built-up water, allows the drywall to air out and many times will stop the water damage from expanding across the ceiling.
  • Catch the water. This seems silly and like common sense, but we see it enough to mention it. Call us to stop the source, but don't forget to take care of the moisture on the floor and surrounding area. Put a bucket or container under the drip and use towels to soak up the rest. If the leak is bad enough the container fills up, check back and keep it emptied.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Faster to your Dallas, Texas Water Damage

8/22/2018 (Permalink)

SERVPRO of Metrocrest is ready to help 24 hours a day 7 days a week. (972) 233-8400 https://www.SERVPROmetrocrest.com/

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Metrocrest provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Metrocrest arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 We’re Here To Help – 972-233-8400

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Coppell, TX - Hot Water Heater Busts in the Attic Causing Several Rooms to be Affected

8/15/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

When we receive a call regarding water heaters busting in the attic SERVPRO of Metrocrest’s production team knows there is going to be several rooms affected. Unfortunately for homeowners when this is the cause of loss the water only has one place to go and that's down!

A Coppell, TX family arrived home from work and school to find several rooms covered in water, drywall, and insulation. After a call to their insurance company, they instructed her to give SERVPRO of Metrocrest a call to perform emergency services. When our technicians arrived onsite we immediately began removing the debris and extracting the water from the affected rooms.

We set up our drying equipment (dehumidifiers, air movers) to dry out the structure, we put their furniture on blocks to prevent damage, and we moved their content to other dry areas of their home. The customer was able to see that she was in good hands and made a great choice by calling SERVPRO of Metrocrest.

Visit http://www.SERVPROmetrocrest.com/for more information on water damage.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Princeton, TX water damage caused by a roof tarp

6/12/2018 (Permalink)

If you have a water damage, call SERVPRO of Metrocrest (972) 233-8400.

Roof damage can be caused by heavy rains, winds, or falling debris. To quickly solve this issue and reduce the possibility of additional damage, many people choose to use a roof tarp. Roof tarps allow you to have a quick solution and a gap of time until better weather conditions allow for safe inspection and repair.

It seems like a good (sometimes cheap) idea to quickly cover the holes in the roof, stop a water leak, and sleep comfortable at night knowing that no rodents or other animals will enter your home or business through those holes.

Although a roof tarp has many benefits, we do not recommend it as a permanent solution to your problem, because:

  • Some brands will wear out over time.
  • It is a quick fix for a leaking roof, but it is only temporary. It can cause more trouble as time passes.
  • If the roof has water damage that leaked into your home, mold could be growing in the affected areas.
  • Wind can move the tarp, leaving spaces uncovered where water can start leaking again.
  • The wind will cause it to flap, creating annoying noises in your home or business.
  • The tarp may increase the heat inside your home or business, which could lead to a higher electrical bill.
  • If not installed properly, it could hold small pools of standing water, perfect for mosquito proliferation.
  • Heat and moisture may become trapped under the tarp, causing mold and other damage to shingles

You, as a home owner, have the right to protect your property and mitigate. As long you have proper coverage from your insurance company, you can avoid further water damage, mold issues and higher bills.

We received a phone call from a home owner in Princeton, TX. They had a water damage due to a roof tarp. We worked quickly and efficiently with the homeowners and the roofing company to take care of all their water mitigation needs.

 If you have an unexpected water damage call SERVPRO of Metrocrest (972) 233-8400. We are always here to help!

 http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Steps to take if your toilet overflows

5/15/2018 (Permalink)

Call SERVPRO of Metrocrest (972) 233-8400

One of the most common plumbing problems is the toilet overflowing. When it happens, it always seems to be at the wrong time. Try these simple steps.

First, locate your water shut off valve near the base of your toilet. Turn the valve until the water shuts off to prevent additional overflow. If your toilet does not have one, open the tank and rig the float to stay in its position and not let any more water fill the tank.

Second, if water has spilled over and onto the floor, immediately remove it. Use towels to clean up a small amount but for larger amounts of water call SERVPRO of Metrocrest (972) 233-8400. We can extract water out of the flooring quickly to prevent damage to your home.

Next, if you know there’s a foreign object preventing the toilet from flushing, get some rubber gloves and try to remove it. If a clog is the culprit of the overflow, grab a toilet plunger and try plunging it free. A sink plunger could work if you do not have a toilet plunger, but it likely won’t be as effective.

Lastly, if these steps do not remove the clog contact a plumber . Since, toilet overflowing could be a sign of a larger plumbing issue. The clog may be located farther along your pipe and a plumber will be able to diagnose and fix the problem right away.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Water Damage Addison, TX

4/24/2018 (Permalink)

Call SERVPRO of Metrocrest (972) 233-8400

A local insurance agent in Addison, Texas contacted us because they had a client who had a flooded room caused by a leak in their hot water heater. We arrived onsite within an hour, evaluated the water damage and explained to our customer the process needed to make it “Like it never even happened.” We extracted the water and began the drying process using advanced equipment and drying techniques. Our customer was very happy with the entire process.

SERVPRO of Metrocrest is experienced in water mitigation, fire, and mold damages.  We're available 24-hours a day, 7 days a week for emergency services.  Call us any time. 

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Water Damage - Water Extraction in Addison, TX Properties is the Key!

4/21/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

There was a down pour of rain and hail this past weekend. Which meant more flooding in our area, which is why homeowners need to call in a professional service.

Remediating Dallas, TX flooding is never a simple task. Every home is different, and any restoration company needs to be familiar with the area. SERVPRO of Metrocrest is quick to respond with a 24/7 response team. We do everything possible to start work as swiftly as possible, taking care of not just our customers, but our neighbors. 

Our response team leader begins the quick inspection. We work with your insurance adjuster if appropriate. We bring in pumps to remove the deep water. Our commercial grade machines quickly draw out the water and make it safer for our response team to enter the home. We then use extraction wands to remove surface water that the pumps cannot draw out. SERVPRO of Metrocrest personnel utilizes the same devices to remove water from carpets and wood floors. Our extraction wands also have a built-in heating unit, so we use them to begin the drying process as well. 

Technicians use moisture meters to determine if the carpets and wood are dry. If there is still a high level of moisture, we set up air movers to force warm, dry air across the surfaces to continue drawing out water trapped inside them. 

We also test the surrounding walls for high moisture content. Since many building materials are more easily damaged when wet, we first set up dehumidifiers to draw moisture from the items and the surrounding air. The machines we use can remove 25 gallons of water per day. As everything dries, we carefully use the same air movers to speed up the drying process without causing any further damage that might force us to demolish drywall or other materials. 

If you have flooding problems in your home, SERVPRO of Metrocrest is here to help. We have provided disaster remediation to our neighbors for many years and are ready to assist you today. Call us for more information at (972) 233-8400 or to schedule a visit.

Winter weather is in full swing in North Dallas

1/5/2018 (Permalink)

Call SERVPRO of Metrocrest for your Water Mitigation Needs (972) 233-8400.

Winter is in full swing. Whatever part of North Dallas you are in, most people are experiencing very cold or freezing temperatures this time of year. Everyone wonders what needs to be done to protect their pipes in freezing temperatures. It is important to protect your pipes and your plumbing system in cold weather. It is especially important if you plan to be away from home for long periods of time.  
On the inside of your home: If you will be away from home for days at a time, make sure that all of your pipes are kept warm, especially in spaces that receive little or no heat. If any pipes will stay exposed to freezing temperatures, open up one faucet with a very small drip to keep water moving through the pipes.  
On the outside of your home: Protect your pipes as you would protect your plants. Cover up your outside faucets with foam or towels to insulate them.    Especially if you plan to be away from home this winter, remember to leave your contact information with a neighbor. You might consider giving them a key to your home, too, and leaving your preferred plumber's contact information behind should an emergency occur.  
Wondering what happens if pipes freeze? When water freezes in a pipe, it expands the same way a soda can would. If it expands enough, the pipe bursts and could result in serious damage. In North Dallas, just like other warm climate areas, our pipes are more vulnerable to freezing because most of them are located in areas outside of the main insulation. Pipes and valves on outside walls or in the attics are the most common trouble spots. If you open a faucet and water does not come out, you may be dealing with a frozen pipe.  

Call SERVPRO of Metrocrest a call so that our experienced team can come out and assess the situation. If a water pipe bursts, turn off the water at the main shut-off valve and if possible open a hose bib to relieve pressure until repairs can be done.  


SERVPRO of Metrocrest (972) 233-8400.

Water Damage Restoration for North Dallas

1/5/2018 (Permalink)

If your home suffers a water damage, call SERVPRO of Metrocrest (972) 233-8400.

Water damage restoration is one of the most rapidly growing and evolving industries in the country. What used to consist of a contractor setting up a few fans in a flooded house has now become a bonafide science, largely in part to the greater understanding we now have of the serious negative health repercussions that can be caused by mold, mildew, and bacteria growth, and the better technologies available to tackle a water restoration job.

Priority Number One—Dry the Place Out

Without question, the most important step a homeowner needs to take when faced with flood or other water damage is to waste no time in drying the area out. As has already been mentioned, the old standby of setting up all your house fans to dry out a flooded house or structure really isn’t very effective in the long run. It may do a satisfactory job on the surface, but deeper water damage to walls, wood, carpet and furniture, along with insufficient drying, can lead to more profound consequences such as mold and mildew growth, the flourishing of harmful bacteria, and in extreme conditions, actual damage to the structural integrity of the home itself.

To combat all these harmful possibilities, the best thing you can do is to call in a licensed water damage restoration specialist like SERVPRO of Metrocrest to tackle the job. We are well-schooled in all the latest methods of water damage restoration, and we have access to the most cutting-edge technology available to dry out your home and prevent harmful fungi and bacteria from getting a foothold.

 What to Expect

With any restoration project, expect a full-on assessment of your affected area from the get-go. SERVPRO of Metrocrest will set up dehumidifiers, air purifiers, blowers, fans, and special floor driers and cleaners to quickly and efficiently dry out your water damaged home. Besides these standard steps, and depending on the extent of the damage, your technician might also employ the use of wall driers, sanitizers, and mold and mildew remediation techniques and equipment to ensure that what is already a tough situation doesn’t get worse over time. The water damage restoration cost is far less than what permanent damage results in.

 In the Long Run

The full extent of the steps that need to be taken could be much greater, however. Depending on the amount of water that caused the damage and the duration of time that passed before a restoration crew was called in, you may be looking at a much larger project. Crawl spaces, ductwork, ceilings and insulation may also need to be attended to, and if there is severe damage to drywall, carpet, or structural aspects of your home, you may be looking at a larger home renovation project altogether. If this is the case, contact a general contractor after your restoration work is done in order to get your house back in working order as quickly as possible.

Please Advise

Water damage is not a problem where you want to cut corners or wait to address. Tackle these homeowner nightmares by calling a water damage restoration company like SERVPRO of Metrocrest immediately in order to ensure that neither the structure of your home or the health of your family is compromised. With the help of a qualified specialist, like us, you’ll fast be on track towards restoring your home back to its original condition.

Call SERVPRO of Metrocrest for all your water damage restoration needs. (972) 233-8400.

A Water Damage Can Happen Anywhere!

11/21/2017 (Permalink)

Ann Taylor Store at North Park Mall Dallas, Texas

Water damages can happen anywhere from homes, hotels, churches, to malls. SERVPRO of Metrocrest was called out to the Ann Taylor store in North Park Mall when they had a sprinkler system go off in their dressing room area and needed water mitigation and structural drying.

The store manager who found the water damage acted quickly by calling SERVPRO of Metrocrest and getting help as soon as possible. SERVPRO of Metrocrest knows the importance of getting a business back up and running as if it “Never Even Happened”.

In the case of a shopping mall where water damage is likely to affect a large area, calling a professional water damage restoration company like SERVPRO of Metrocrest certainly advisable to ensure proper and quick cleanup, disinfection and drying of the building.

Call SERVPRO of Metrocrest for your water mitigation and Structural Drying. (972) 233-8400

Time is Money in a Water Damage

11/21/2017 (Permalink)

If your home or office suffers from a water damage call SERVPRO of Metrocest (972) 233-8400.

You have heard it said again and again: Time is money.

The old adage is never truer than when dealing with a water-damaged home or business. Every minute matters, because every minute the property remains wet could turn primary damage into secondary- or even permanent damage.  That's why emergency response matters.  

Secondary water damage occurs when the moisture from the primary event (flood, leak, etc.) begins to evaporate on its own into the air.  Over time the air will no longer be able to hold the moisture from the evaporation.  The moisture will have to go somewhere and a very basic principle behind psychometrics is that wet goes to dry.  The moisture may go into your drywall, cabinetry, sheetrock, hardwood floors, vinyl floors, etc.  Once the moisture is allowed to sit, mold can then begin to grow.  This is why emergency action is so incredibly important.

Let's face it: Floods, burst pipes, and leaks simply don't abide by the 9-to-5 workday.  So why should your restoration provider?  SERVPRO of Metrocrest Professionals are on-call 24 hours a day, 365 days a year, with the state-of-the-art equipment and proven methods to get the job done right as quickly as possible. This includes every holiday, even Thanksgiving.  So, if that turkey decides to burrow into your piping and causes a water damage to occur you can call us and we will be there.

If the unthinkable happens, call your local SERVPRO of Metrocrest Professionals at (972) 233-8400 to help you avoid the cost and hassle of secondary damages.  We pledge to help make it "Like it never even happened."

SERVPRO Water Removal Experts for Coppell and Addison

10/3/2017 (Permalink)

Let SERVPRO of Metrocrest use our professional equipment and trained technicians to remediate your water damage

SERVPRO of Metrocrest has been removing unwanted water, from both businesses and homes, in the greater Dallas, TX area for many years.  We know, from personal experience, that a water damage whether caused by flooding rains or a busted appliance can be scary & stressful.  We also know that you may want to clean up the water yourself, but then find that you start smelling odors just a few days later.  There is a science behind drying and as an active IICRC firm, we have the knowledge, expertise, and experience to help clean up your property before further damage occurs.  Water damage is never expected and can happen day or night, so it is important to keep our number handy.  We recommend saving it to your phone, so when a pipe bursts or a washing machine suddenly malfunctions, you can quickly reach us. 

972-233-8400

Here to help whenever YOU need us!

Storms Expected in Dallas, TX Area This Weekend

4/27/2017 (Permalink)

SERVPRO of Metrocrest is Ready for Possible Storms (972) 233-8400.

With damaging wind and rain again expected this weekend, SERVPRO of Metrocrest is ready for whatever happens.  We are here when flooding and water cleanup is needed by our Coppell, Farmers Branch, Addison, and all surrounding area neighbors.  If you find your property affected by flooding from storms or hail, call us.

At SERVPRO of Metrocrest, we have crews ready 365 days a year, and 24 hrs per day.  Our trained technicians, typically arrive on-site within 1 hour of being notified of a water damage cleanup and they are ready to get to work immediately. Whether it's a multi-floor commercial building or a residential home, we take great pride in our ability to arrive quickly and perform professionally.  We remove the water from your structure and then dry the structure out with our professional drying equipment.

Storm Chances Return to Greater Dallas, TX Area

Greater Dallas Area Water Damage - 24/7 Emergency Service

9/2/2016 (Permalink)

SERVPRO of Metrocrest provides 24 hour Emergency Water Damage Cleanup Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Metrocrest provides emergency cleaning and restoration services 24 hours a day, 7 days a week — including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Metrocrest arrives quickly and starts the water extraction process immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 (972) 233-8400

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Metrocrest

SERVPRO of Metrocrest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage at Midnight - SERVPRO of Metrocrest is Ready

7/26/2016 (Permalink)

SERVPRO of Metrocrest (972) 233-8400 - Always Ready!

When a water damage or flood disaster strikes, you need service fast. You can’t afford to be closed for even a day, what would happen to your customers?  Would they be forced to go somewhere else?  SERVPRO® of Metrocrest is committed to letting you get back to business after a disaster strikes.  We are Here To Help®.  If your business suffers a disaster even at 2 am, we are here for you.  Your call will be answered by a live person, not a machine, and we will dispatch crews to you immediately. SERVPRO® of Metrocrest has been helping business owners and managers just like you for many years.  We will work with you to make sure your business stays open and your customers are taken care of.  If disaster should ever strike, make sure to call SERVPRO® of Metrocrest.  We’ll help to make it “Like it never even happened.”

#SERVPROofMetrocrest

(972) 233-8400.

Best Team = Best Customer Experience

7/13/2016 (Permalink)

Best Team = Best Service = SERVPRO

SERVPRO® of Metrocrest has been helping customers, just like you, who experience water damage due to flooding or a broken pipe for over 10 years. When there is damage in your home, SERVPRO® of Metrocrest is committed to helping you get back to rebuilding your story. We have worked hard to insure that we have the very best trained, bonded and background checked employees that are committed to safety and helping you make it “Like it never even happened.” These past 10 years have shown us that to build a successful company we must put in training for our crews, the best training = the best service. If disaster strikes in your home, even at 2 AM SERVPRO® of Metrocrest will be there to help you in the restoration of your home. Call us at 972-233-8400.  #SERVPROofMetrocrest #SERVPRO

SERVPRO of Metrocrest Wants You Prepared for Flooding Rains

5/25/2016 (Permalink)

If you live in the Dallas area, you know that we have seen more than our fair share of flooding in the few months.  SERVPRO of Metrocrest wants you to be flood ready and an important part of that readiness is an emergency supply kit.  Here is a list of items that should be included in any emergency supply kit:

  • Water, one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food, at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert and extra batteries for both
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Wrench or pliers to turn off utilities
  • Manual can opener for food
  • Local maps
  • Cell phone with chargers, inverter or solar charger

SERVPRO of Metrocrest Water Removal Difference for those living in Dallas, TX

5/18/2016 (Permalink)

The People, Experience, Training and Equipment to make it –

Like it never even happened.®

The People

With over 10,000 quality teammates nationwide, SERVPRO® Of Metrocrest Professionals are available 24 hours a day, 365 days a year to help you get your life back.

The Experience

SERVPRO® is a Franchise System with over 40 years of leadership in fire and water cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, and commercial property managers and in one unforgettable instance, even the Pentagon.970’s 1980’s

The Training

SERVPRO® of Metrocrest Professionals undergo extensive water restoration training and certification.

SERVPRO® Industries, Inc. is an approved IICRC school to help ensure our training meets and exceeds accepted industry standards.

The Equipment

With over 5,000,000 square feet of building space, housing over 140,000 pieces of cleaning and restoration equipment, SERVPRO® Franchise Professionals have the resources to help you take back control of your life.

  • Lower Recovery Costs –The SERVPRO® System Helps Save Money
  • Emergency Mitigation Services help minimize additional property damages.
  • SERVPRO® of Metrocrest Professionals use specialized test equipment to determine hidden water.
  • Restoration versus replacement of contents saves heirlooms and money too.
  • By using advanced drying techniques, SERVPRO® of Metrocrest Professionals monitor and ensure your property is properly dried. Mitigation requires quick action. The faster a

SERVPRO® of Metrocrest Professional arrives on-site to perform water cleanup, the better the results – including lower claim costs.

Dallas Water Damage Tips for Drying Out Your Home or Business

3/17/2016 (Permalink)

SERVPRO Of Metrocrest provides 24 hr Emergency Service (972) 233-8400.

Floods and Water Damage affect your Dallas area house in 3 ways:

1. The water damages materials. Wallboard will disintegrate if it stays wet too long; wood can swell, warp, or rot; electrical parts can short out, malfunction, and cause fires or shock.

2. Mud, silt, and unknown contaminants in the water not only get everything dirty; they are also unhealthy.

3. Dampness promotes the growth of mildew, a mold or fungus that can grow on everything.

The following steps work on all three of these problems. It is very important to do these steps in order.

Lower the Humidity

Everything will dry more quickly and clean more easily if you can reduce the humidity in the house. There are many ways to lower the humidity and stop the rot and mildew. But you’ll have to delay using some methods if you have no electricity.

  • Open up the house. If the humidity outside is lower than it is indoors, and if the weather permits, open all the doors and windows to exchange the moist indoor air for drier outdoor air. Your body will tell you if the humidity is lower outdoors. If the sun is out, it should be drier outside. If you have a thermometer with a humidity gauge, you can monitor the indoor and outdoor humidity. On the other hand, when temperatures drop at night, an open house is warmer and will draw moisture indoors. At night, and at other times when the humidity is higher outdoors, close up the house.
  • Open closet and cabinet doors. Remove drawers to let air circulate. Drawers may stick because of swelling. Don’t try to force them. Help them dry by opening up the back of the cabinet so air can get into it. You will probably be able to remove the drawers as the cabinet dries out.
  • Use fans. Fans help move the air and dry out your home. Do not use central air conditioning or the furnace blower if the ducts were under water. They will blow out dirty air that might contain contaminants from the sediment left in the duct work. Clean or hose out the ducts first.  
  • Run dehumidifiers. Dehumidifiers and window air conditioners will reduce the moisture, especially in closed-up areas.
  • Use desiccants. Desiccants (materials that absorb moisture) are very useful in drying closets or other closed areas where air cannot move through. Desiccants like those listed below are usually available at hardware, grocery, or drug stores. 
  • Call SERVPRO Of Metrocrest. SERVPRO Of Metrocrest specialize in drying out flooded buildings in Dallas and the surrounding areas. We have large fans and dehumidifiers that can dry out a house in a few days. Be careful about some contractors who inflate prices after a disaster. Contact your insurance provider about SERVPRO services and reputation. Be patient. Drying your house could take several days. Until your house is reasonably dry, damage caused by mildew and decay will continue. The musty odor will stay forever if the house is not dried out well. 

SERVPRO Understands that Crawl Space Water is a Headache

3/14/2016 (Permalink)

SERVPRO of Metrocrest Understands Dallas Crawl Space Issues

SERVPRO of Metrocrest understands there's a lot of crawl space water issues out there.  We thought this information from http://homerenovations.about.com/od/houseexteriorframework/a/WaterCrawlSpace.htm  would be very helpful.  Don't hesitate to call us at SERVPRO of Metrocrest, if you're in the Dallas area and need advice.  We're here to help. 

With excessive water in the crawl space, you have the related problem of mold. Mold loves to grow in places that have: a.) Moisture; b.) Lack of light. Both conditions perfectly describe a crawlspace.  Mold will grow on the piers, joists, ducts, and other hard surfaces. But that's not all of the problem. Mold also grows on the "soft" materials, such as fiberglass insulation and on the plastic vapor barrier. When fiberglass insulation develops mold, it's impossible to clean off. Rip it out and replace it.

How landscape companies fix your problem.

The process described here basically sets up a perimeter within the crawlspace and seeks to capture the water trying to infiltrate the perimeter. When water hits this border, it is diverted into gravel-filled channels and fed by gravity to a sump pump. The sump pump then siphons up the water and purges it from the crawlspace.

What happens when they come into your house:

  1. Protect: Unless you can access your crawl space from the exterior, you will need to bring in materials through the house and down an access door. You will need to protect all walk areas with plastic. Or, to prevent slipping, you can use builder's or rosin paper.
  2. Remove Vapor Barrier: Your crawl space may already have a plastic vapor barrier. Remove this and discard.
  3. Dig Trench: Dig trench around entire interior foundation, using foundation as a guide. Trench should be between 8" and 24" from the foundation. If not, it may undermine the foundation.
  4. Lay Pipe: Lay down 3" socked flex perforated pipe through entire perimeter trench.
  5. Cover with Gravel: Cover with 1 1/2" drain rock.
  6. Spread Soil: What to do with all of that dug-up soil? Spread it evenly around crawl space.
  7. Install GFCI: Install a GFCI outlet in crawlspace.
  8. Install Sump Pump: At the low end of the perimeter trench, install a sump pump as recommended by manufacturer's directions.
  9. Discharge to Exterior: Sump pump to discharge perimeter trench water to outside.
  10. Install Vapor Barrier: Install 6 mil vapor barrier to prevent vapor transfer to crawlspace.

It's dumb, simple work.  Still, you might be happier hiring a company.

It's hard work, especially if your crawl space is very low. Mine was between 4'6" and 5', which is pretty good. Even then, you have hundreds of pounds of drain rock and hundreds of feet of perforated pipe to move through the house. If you're not adept at electrical work, installing the GFCI for the sump pump can present a learning curve, too.  Not an impossible DIY task, but you'll want to think long and hard before you take it on yourself.

Cost

Cost differs according to where you live and the size of your house (and the size of your problem; bigger or even multiple sump pumps may be needed).  My house required 170' of perforated pipe and a single Zoeller 1/3 HP sump pump. I'd say it was a fairly average installation. Cost to hire a company, all materials and labor included (Fall 2009): $3,600.  More recently, dealing with the purchase of a house that had standing water in the crawlspace, a few sources quoted a price of about $5,000.

How urgent?

Water mitigation and mold remediation companies will not agree, but you do have some leeway. Water can sit in the crawl space for a long time without having any adverse effect on your house.  In the short term, you're dealing with mold on hard surfaces and perhaps some insulation needs to be removed and replaced. Over the long term, you're in for trouble: standing water can damage the house's foundation; wooden beams and joists begin to rot; and harmful strains of mold can develop.  At the very least, you will be required to dry up the crawl space when it comes time to sell your house.

Be Ready for Flood Damage Dallas

3/11/2016 (Permalink)

SERVPRO of Metrocrest is here to help with your Dallas Flood Damage Restoration

As the rain continues in Dallas County, we at SERVPRO of Metrocrest wanted to make sure that you are flood smart.

Floods are one of the most common and widespread natural disasters in the United States.  Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert- there is always a potential for flood damage.  Floodsmart.gov reports in the last 5 years, all 50 states have experienced floods or flash floods.  Just because you haven't experienced a flood in the past, does not mean you won't in the future.  In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas.  On average, floods cost $3.5 billion in annual losses in the United States.

According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following flood safety tips.

  • Stay away from floodwaters.  If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way.  Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way.  If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water.  They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact your local SERVPRO of Metrocrest Professionals.  Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task.  The SERVPRO System is prepared to handle any sized disaster.  When fire and water take control of your life, SERVPRO of Metrocrest will help you take it back.

Tips to avoid freezing pipes and other winter plumbing tips

1/7/2016 (Permalink)

Busted Pipe

If you do have the unfortunate situation of freezing/busting pipes, call your local plumber to stop the leaking.  Then, immediatlely call SERVPRO of Metrocrest at (972) 233-8400 to clean up the water damage before any additonal damage occurs.  We're here for you 24 hrs a day and service all of the greater Dallas, TX area.

http://www.abc15.com/lifestyle/sonoran-living/sl-sponsors/tips-to-avoid-freezing-pipes-and-other-winter-plumbing-tips

Dallas SERVPRO of Metrocrest Wants You to Know What to do When Water Damage Occurs

11/25/2015 (Permalink)

After you have experienced water damage the first thing you should do regardless of the type of water damage is to shut off the water source if possible.  Once the water source is stopped contact SERVPRO of Metrocrest at (972) 233-8400.  The faster mitigation begins, the less damage is sustained to your home or office.  While awaiting our services there are certain steps that can be taken:

For clean water losses:

  • Remove as much excess water as possible by mopping and blotting.  Wipe excess water from wood furniture after removing lamps and tabletop items.  Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture o a safe placed.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is a potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.
  • For contaminated water:

  • Avoid all contact with sewage and items contaminated by sewage.  Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/ or products for personal hygiene and cleanliness if exposed to the contaminated items.
  • We are always here to help, where the water loss is big or small, clean or contaminated water and are a phone call away at (972) 233-8400.

    SERVPRO is Faster to Water Damages in Dallas

    11/25/2015 (Permalink)

    You have heard it said again and again: Time is money.

    The old adage is never truer than when dealing with a water-damaged home or business. Every minute matters, because every minute the property remains wet could turn primary damage into secondary- or even permanent damage.  That's why emergency response matters.  

    Secondary water damage occurs when the moisture from the primary event (flood, leak, etc.) begins to evaporate on its own into the air.  Over time the air will no longer be able to hold the moisture from the evaporation.  The moisture will have to go somewhere and a very basic principle behind psychometrics is that wet goes to dry.  The moisture may go into your drywall, cabinetry, sheetrock, hardwood floors, vinyl floors, etc.  Once the moisture is allowed to sit, mold can then begin to grow.  This is why emergency action is so incredibly important.

    Let's face it: Floods, burst pipes, and leaks simply don't abide by the 9-to-5 workday.  So why should your restoration provider?  SERVPRO of Metrocrest Professionals are on-call 24 hours a day, 365 days a year, with the state-of-the-art equipment and proven methods to get the job done right as quickly as possible. This includes every holiday, even Thanksgiving.  So, if that turkey decides to burrow into your piping and causes a water damage to occur you can call us and we will be there.

    If the unthinkable happens, call your local SERVPRO of Metrocrest Professionals at (972) 233-8400 to help you avoid the cost and hassle of secondary damages.  We pledge to help make it "Like it never even happened."