Step 1: 24 Hour Emergency Contact 

Water is one of the most destructive forces on the planet. It can quickly erode away at foundations, weaken building materials, and cause extensive damage to the contents of a home or commercial structure. When a pipe bursts or a severe weather event occurs, it is important to have an emergency response team that can quickly and effectively deal with the problem. That's where we come in. Our team of certified and trained technicians are available 24 hours a day, 7 days a week to respond to your emergency situation. We have the knowledge and experience to quickly assess the damage and take steps to mitigate further damage. So if you find yourself in the middle of a water emergency, don't hesitate to give us a call. We'll be there to help you through it.

We Answer the Phone Ready to Help
Call Today - (972) 233-8400

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Coppell and West Addison has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment