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Tips for Staying Safe after a Water Damage Event

10/17/2021 (Permalink)

Tips for Staying Safe after a Water Damage Event

When your home or business has water or flood damage, consider taking the following precautions to minimize danger or prevent secondary damage while waiting for SERVPRO of Coppell and West Addison to arrive for your home or business.

Water Damage From Clean Water

  1. Shut off the water source if possible or contact a qualified professional to do so.
  2. Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock.  Do not enter rooms with standing water, as electrical shock hazards may exist.
  3. Remove as much excess water as possible by mopping and blotting.  Wipe excess water from wood furniture after removing lamps and tabletop items.
  4. Remove and prop up wet upholstery cushions to allow more even drying.
  5. Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  6. Do not leave books, newspapers, magazines or other colored items on wet carpet or floors as they may cause staining.
  7. Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  8. Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Water Damage from Contaminated Water

  1. Shut off the water source if possible or contact a qualified professional to do so.
  2. Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock.  Do not enter rooms with standing water, as electrical shock hazards may exist.
  3. Avoid all contact with sewage and items contaminated by sewage.  Wash your hands thoroughly if you come in contact with contaminated items.
  4. Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  5. Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  6. Do not use household fans to dry the structure; air flow could spread contaminants.
  7. Discard any food and/ or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When strong storms come through our aera, a pipe bursts, or toilet overflows contact SERVPRO of Coppell and West Addison. At the first sign of water damage call (972) 233-8400.  We are always here to help! 

SERVPRO in Coppell, TX : Protect Your Property from Winter Damage

10/17/2021 (Permalink)

If not properly prepared, cold weather can wreak havoc and cause costly damage to your home or business.  Heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious property damage.  You can’t control the weather. You can take steps to be prepared, which helps take the sting out of winter weather.  

To assist with preventing weather-related damages, consider implementing the following precautions before winter weather hits.

  • Check your home or business property for downed tree limbs and branches.  Weather, such as wind, heavy rain, ice, and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building.  Clear out the gutters of debris that may have gathered during the fall.  Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
  • Clean chimneys and exhaust systems to ensure they are free of debris.
  • Test gas lines if they have been dormant to ensure they are in good working order with no leaks.
  • Inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.     
  • Protect pipes from freezing by allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. Make sure all exterior pipes are properly insulated.
  • If the building has outdoor faucets, consider shutting water off at the main valve in the basement of crawl space.  Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.        
  • Make sure all exterior doors, garages, roll-ups, and windows have sufficient weather stripping.
  • Ask your local Dallas area SERVPRO of Coppell and West Addison Professionals about completing an Emergency READY Profile (ERP) for your business.  The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.  

If your business or home suffers from winter related property damage, call SERVPRO of Coppell and West Addison at (972) 233-8400.

Call SERVPRO of Coppell and West Addison for your Fire Damage Restoration

10/12/2021 (Permalink)

Damages to a home and belongings after a fire typically go far beyond what you may expect. Regardless of the size of the fire that occurred, smoke, soot, and ash will often affect more than the immediate area around the source of a fire. 

Fire damage restoration and cleaning professionals will use a variety of cleaning methods to treat a fire damaged home. It takes quality training, specialized equipment, and years of experience to perform the necessary services. You should expect nothing less than high-quality, exceptional service from a company performing restoration services on your property. 

SERVPRO of Coppell and West Addison has IICRC certified technicians who immediately get to work mitigating damage and preventing secondary losses after a fire incident occurs. Our trained technicians pay specific attention to structural components, contents, and personal belongings, as well as any items attached to the structure.

Cabinets most likely have a finished surface that affords a small amount of protection. The insides of the doors and interior of each drawer will normally consist of raw materials that can absorb residues, causing extensive damage that requires specific attention. 

Cleaning windows affected by a fire involves the entire framework and any hardware, not just the glass. Drapery, pictures, and other wall-mounted contents also involve different cleaning methods, especially on items made of different materials, including wood, metal, or plastic. 

A kitchen fire could result in fire damage to your attic. Raw structural timbers exposed to water or fire damage may need replacement, rather than restoration, due to the costs involved. This also  includes insulation damaged during a fire. In almost every situation, it is most cost effective to replace insulation rather than attempt restoration. 

Call SERVPRO of Coppell and West Addison for all your fire damage restoration needs (972) 233-8400.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Clean your Chimney to Prevent Fire Damage

10/12/2021 (Permalink)

Burning fires in a chimney will lead to accumulation of soot and creosote, a flammable, sticky substance that can cause chimney fires if it is not removed. If you use your fireplace frequently, using a professional chimney sweep can be expensive.  You may want to consider picking up a few tools from the hardware store and cleaning your chimney yourself. 

Utilize the following tips to safely clean your chimney and assist with fire prevention.

  1. Determine whether the chimney cleaning is needed (Frequently used fireplaces and chimneys should be inspected and cleaned once a year, at minimum.) This is best accomplished in the fall before the burning season begins. Otherwise, you risk sparking a chimney fire the first time you light up your fireplace in the winter.
  2. Check the chimney for animals and nests. Shine a flashlight up the chimney from the fireplace, and if you find an animal remove it or have it removed by a professional.
  3. Measure your chimney flue. You have to have properly sized tools to clean the chimney properly.
  4. Buy chimney cleaning supplies such as a wire brush, rope, plastic tarp or drop cloth, broom, dustpan, mask, goggles and ladder.
  5. Dress appropriately. Wear old clothes that you don’t mind getting messy with soot. Cover your hair and make sure you wear safety stems such as a mask and goggles.
  6. Prepare your house for the cleaning. Drape a drop cloth around the fireplace and move back furniture and rugs.
  7. Remove the damper from the chimney flue
  8. Start the cleaning process

In the event your home is affected by a fire, SERVPRO of Coppell and West Addison is here to help with all your fire restoration needs. Contact us by phone at (972) 233-8400.

What Happens After You Call about Water Damage?

10/12/2021 (Permalink)

A water damage event, whether small or large, is stressful. SERVPRO of Coppell and West Addison understands and will help you through this process as quickly and as easily as possible. Here are a few steps that we take to ensure that you are well taken care of.

Step 1: Call SERVPRO of Coppell and West Addison (972) 233-8400. We will guide you through the crisis and will ask several questions to help us better understand the equipment and resources that we will need for your job. 

Step 2: Inspection and assessment. We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3: The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4: Drying and dehumidification. We use specialized equipment to remove the remaining water that is harder to access. Our trained Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5: Cleaning and sanitizing. We clean all the restorable items and structures damaged by the water. We are adept at cleaning contents using several techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6: Restoration. Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

If you experience a water damage incident call SERVPRO of Coppell and West Addison (972) 233-8400.

SERVPRO of Coppell and West Addison technicians are Highly Trained Restoration Specialists.

From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Commercial Water Damage Prevention

10/10/2021 (Permalink)

As the owner of a commercial property in Dallas and the surrounding areas, you are likely responsible for maintaining the building's pipework, including repairs if things go wrong. Most office buildings and businesses remain unoccupied at night and on weekends. As such, this creates the potential for extensive water damage to occur.

Prevent Water Damage by Detecting and Repairing Water Leaks

Leaks may be caused suddenly as in the case of bursting pipes, which can be detected instantly, or gradually due to a hose or pipe leaking slowly over a period of time. Underground leaks are another common problem. To find out if your business has a water leak look and listen for the following signs.

  • Do you hear the sound of running water?
  • Are any wet areas or running water visible?
  • Can you detect an unusual drop in water pressure?

If you answered in the affirmative to any of these questions, there is a good chance an undetected water leak is present at your business. SERVPRO of Coppell and west Addison can come to your place of business and check for moisture in your walls, floors, and ceiling. If you do have a water leak, we will be able to successfully help with the structural drying of your business.

For more information on the services that SERVPRO of Coppell and West Addison provides regarding fire and water damage cleanup for your commercial structures, please visit or call: or call today at (972) 233-8400

Prepare your Office for Winter Weather

10/5/2021 (Permalink)

Winter is approaching the Dallas, Texas area. With the weather turning colder, it is time to winterize your office space before water damage has a chance to occur. Follow these quick tips to prepare your office space for the winter months.

  • Seal windows and air cracks. This will keep warm air in and the cold air out. 
  • When temperatures are expected to be below freezing, allow your faucets to drip.
  • Schedule maintenance on all air ducts including air duct cleaning and sealing.
  • Use an automated thermostat to maximize your savings.
  • Store salt to spread on slippery sidewalks
  • Stock up on hand sanitizers and tissues

SERVPRO of Coppell and West Addison specializes in the cleanup and restoration of commercial and residential properties. We also can help you with your carpet cleaning, duct cleaning, viral disinfection cleanings, pack-outs and mold remediation.

SERVPRO of Coppell and West Addison are Highly Trained Restoration Specialists. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Coppell and West Addison (972) 233-8400

Four Tips for Using Commercial Damage Restoration Services To Get Back to Business As Usual After A Fire or Flood

9/27/2021 (Permalink)

Blog Summary: The professionals at SERVPRO of Coppell and West Addison recommend these four tips to help businesses deal with a disaster through commercial damage restoration services.

SERVPRO of Coppell and West Addison is a residential and commercial damage restoration company that’s part of a notable multinational chain of more than 1,700 locally-owned and operated franchises. The restoration specialists at SERVPRO provide 24-hour emergency response services, and their training can handle whatever Texas can throw at them.

Four Business Recovery Tips For Affordable Commercial Damage Restoration

When it comes to disaster remediation, SERVPRO’s residential and commercial damage restoration teams are ready to respond and assess property damage. They offer reliable results to help a business move forward after a fire, flood, or storm. 

Here are four tips from their experts for how to respond after a disaster:

#1 Call the Insurance Company Right Away for Storm, Fire, or Water Damage Restoration

Residential and commercial restoration services are essential for recovery after fire, flood, and storm damages, whether in a private or industrial setting. The idea that business owners should wait to contact their insurance provider if they don’t see much damage is a myth. It is best to notify the insurance provider immediately, even if the damage does not seem serious at first glance. 

Failing to contact the insurance company quickly might even result in missed coverage windows and other inconvenient misunderstandings. A discerning eye, careful documentation, and a prompt claim with the help of SERVPRO mean that any business can be on the road to recovery extremely quickly.

#2 Prepare for the Fire Restoration or Commercial Cleaning Experts

Business owners can do several tasks to prepare for the commercial cleaning experts, including turning off any utilities and removing easily accessible furniture or valuables if it is safe to do so. Salvageable items are tempting for looters and may get in the way as fire restoration specialists do their jobs. Similarly, turning off utilities eliminates a step for the experts and means less chance of additional property damage or danger from water, electricity, and gas issues.

#3 Document the Storm Damage Restoration Process

Careful documentation during the fire or storm damage restoration process is essential to an easy claim and any legal proceeding that may arise. It may be too dangerous to enter a commercial building after a fire or storm, but a business owner should make every other effort to document the lost or damaged items. Otherwise, they risk exclusion from the claims process or lost coverage.

Business owners should also keep careful logs of who they call, which services they pay for, and anything else that might be relevant to the restoration process. Regardless of the scope of repairs, documenting the entire process ensures that business owners do not forget something or confuse the order of events along the way.

#4 Contact The Local Commercial Damage Restoration Experts

Before scheduling any damage remediation services, business owners should take the time to choose a trustworthy and reliable expert in their area like SERVPRO. They are faster and more competent to address any size disaster, whether that’s fire, water, and storm damage, mold remediation, and other commercial services. 

Contact SERVPRO of Coppell and West Addison at (972) 233-8400 for all commercial damage restoration and cleaning jobs in the area, or visit them at 1707 E. Belt Line Rd Suite 103-4 Coppell, TX 75019.

Four Myths About Storm Damage Restoration That Property Owners Need to Know

9/27/2021 (Permalink)

Blog Summary: SERVPRO of Coppell and West Addison clarify several of the myths surrounding repairs after storm damage—restoration is easy with these professional tips and tricks.

SERVPRO of Coppell and West Addison is a local leader in storm damage restoration. With more than 1,700 locations nationwide, SERVPRO has the resources of a multinational chain behind them, but it is the hands-on training and understanding of a local franchise that allows it to provide such effective services. Texas can be incredibly unpredictable when it comes to severe weather patterns, and the restoration service experts at SERVPRO take pride in the quality restorations they offer.

Debunking Four Common Myths About Storm Damage Restoration

When homeowners and business owners need a trustworthy restoration company to fix their property damage, SERVPRO is at the top of the list. Whether it’s water damage, wind damage, hail damage, or other emergencies, the team can handle any disaster. 

Here are four myths they see about storm damage restoration and how property owners can help streamline their recovery process:

Myth #1 If There’s No Visible Damage, There’s No Need to Call Storm Damage Restoration Experts

In storm damage restoration, the biggest problems are the invisible ones. If a roof has no noticeable missing shingles after a storm, it is still very likely that the event could have loosened, punctured, chipped, cracked, or damaged the shingles in significant ways. The damage might start small, but it can quickly expand into a leak that allows water into the space or some other deterioration that weakens the structure over time.

A practiced storm and wind restoration specialist like SERVPRO is essential after these kinds of events. If the property has been through fire, flood, or storm damage, it is crucial to let the professionals identify and fix these issues before the problem turns into a costly replacement or, worse, a dangerous collapse.

Myth #2 Claiming for Water Damage Restoration or Commercial Cleaning Causes Insurance Issues

An insurance company will not cancel an insurance policy when a homeowner or business owner makes a viable claim with well-documented evidence of the damages. While any Texas insurance company may change their rates when local damage spikes, they will never end a policy on a fair insurance restoration claim. In fact, this kind of measure would be against the law.

It is important to call SERVPRO for fire or water damage restoration immediately. Commercial cleaning experts and storm damage restoration services are more effective when they can stop a new water leak, draft, or pest infestation before it gets out of hand; insurance companies will appreciate proactive services as a cost-effective approach.

Myth #3 Roofing Warranties Always Cover Storm Damage

It’s rare for roofing and shingle manufacturers to cover storm damage as part of their warranty. Most manufacturers cover shingles for material defects, wind damage, or algae growth. Property owners with roofing warranties that do cover storm damage should consult their warranty before contacting the insurer, but generally, homes and businesses can safely skip this step.

Myth #4 Minimal Damage Does Not Require Storm or Fire Restoration Claims

Texas storms and wind damage roofing and property owners should always file a storm or fire restoration claim after severe weather. Some insurance policies will not cover damage that has deteriorated or was not reported immediately. If homeowners or business owners do not file a claim on the initial damage, they risk much more expensive issues later. 

SERVPRO of Coppell and West Addison is available twenty-four hours a day, seven days a week for Texas storm damage restoration. Call (972) 233-8400 or email today for more information.

How To Create an Emergency Readiness Plan with Property Damage Restoration Experts Like SERVPRO

9/27/2021 (Permalink)

Blog Summary: The team at SERVPRO of Coppell and West Addison provides cost-effective property damage restoration for Texas, and a foolproof emergency readiness plan can make it far simpler when the time comes to call in the professionals.

SERVPRO is a multinational property damage restoration chain with branches in more than 1,700 locations. The company works at a local level through its franchises, and the pooled resources help it tackle any emergency restoration as the action happens. SERVPRO’s trained teams handle fire and smoke damage, wind damage, storm damage, burst pipes, and more; twenty-four hours a day, seven days a week.

SERVPRO Recommends Four Aspects For a Foolproof Emergency Readiness Plan

The local experts at SERVPRO know that a natural disaster is a challenging time for everyone, especially if property damage comes into play. These professionals do everything they can to make the property damage restoration process as easy as possible, including working directly with insurance companies. One of their top recommendations is to have a foolproof emergency plan in place before these disasters strike.

Here are four considerations for a business creating an emergency readiness plan:

#1 Prepare a Custom Checklist for Fire Restoration or Storm Damage Restoration

When a catastrophe happens, people quickly become lost, confused, and hopeless. Preparation can make anyone feel more in control of the events, even in disastrous circumstances. Each home or business owner will have a unique plan for the premises, but adding a professional property damage restoration company like SERVPRO to that regimen is an excellent place to start. 

As one of the top restoration companies, SERVPRO prides itself on offering some of the best services to its customers, regardless of the scope of the damage. The company has been running for more than 50 years, so Texas residents know that their storm or fire damage restoration services are dependable.  Whether residents need help in five months or five years, SERVPRO will be ready and waiting.

#2 Time is of the Essence With Water Damage Restoration

One of the most important variables in any emergency preparedness plan is time, especially with flooding or other water damage restoration. Standing water wreaks havoc as it seeps through walls, between shingles, and into basements. A plan in case of a fire can save family members’ lives, just like an emergency action plan for floods or catastrophic plumbing leaks can save homes, belongings, and valuables.

#3 Commercial Cleaning and Restoration Can Restore Cities

When a natural disaster happens on a larger scale, entire towns and cities might be reeling in its wake. A robust property damage restoration provider like SERVPRO is instrumental in getting homes and businesses in these areas safe and functional in the aftermath. They also provide impressive commercial cleaning skills to move the repair and restoration process quickly.

When disaster destroys a home or business, salvaging important documents and possessions can feel impossible. Don’t worry; experienced companies like SERVPRO offer professional drying services. The benefits of these services also extend to items like irreplaceable documents and restoration services for other belongings or furnishings.

#4 Check the SERVPRO Readiness App

Technology makes action plans easier, and SERVPRO offers just such an app. It helps home and business owners access their “ready plans” from any device during an emergency. The Ready Plan app is completely free to install and use, connecting those who need it to SERVPRO’s help and storing important information like utility shut-off locations, emergency contacts, and more.

Call SERVPRO of Coppell and West Addison at (972) 233-8400 today, or connect to them on the app or via for professional property damage restoration and emergency response services.