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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Clean your Chimney to Prevent Fire Damage

10/12/2021 (Permalink)

Burning fires in a chimney will lead to accumulation of soot and creosote, a flammable, sticky substance that can cause chimney fires if it is not removed. If you use your fireplace frequently, using a professional chimney sweep can be expensive.  You may want to consider picking up a few tools from the hardware store and cleaning your chimney yourself. 

Utilize the following tips to safely clean your chimney and assist with fire prevention.

  1. Determine whether the chimney cleaning is needed (Frequently used fireplaces and chimneys should be inspected and cleaned once a year, at minimum.) This is best accomplished in the fall before the burning season begins. Otherwise, you risk sparking a chimney fire the first time you light up your fireplace in the winter.
  2. Check the chimney for animals and nests. Shine a flashlight up the chimney from the fireplace, and if you find an animal remove it or have it removed by a professional.
  3. Measure your chimney flue. You have to have properly sized tools to clean the chimney properly.
  4. Buy chimney cleaning supplies such as a wire brush, rope, plastic tarp or drop cloth, broom, dustpan, mask, goggles and ladder.
  5. Dress appropriately. Wear old clothes that you don’t mind getting messy with soot. Cover your hair and make sure you wear safety stems such as a mask and goggles.
  6. Prepare your house for the cleaning. Drape a drop cloth around the fireplace and move back furniture and rugs.
  7. Remove the damper from the chimney flue
  8. Start the cleaning process

In the event your home is affected by a fire, SERVPRO of Coppell and West Addison is here to help with all your fire restoration needs. Contact us by phone at (972) 233-8400.

What Happens After You Call about Water Damage?

10/12/2021 (Permalink)

A water damage event, whether small or large, is stressful. SERVPRO of Coppell and West Addison understands and will help you through this process as quickly and as easily as possible. Here are a few steps that we take to ensure that you are well taken care of.

Step 1: Call SERVPRO of Coppell and West Addison (972) 233-8400. We will guide you through the crisis and will ask several questions to help us better understand the equipment and resources that we will need for your job. 

Step 2: Inspection and assessment. We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3: The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4: Drying and dehumidification. We use specialized equipment to remove the remaining water that is harder to access. Our trained Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5: Cleaning and sanitizing. We clean all the restorable items and structures damaged by the water. We are adept at cleaning contents using several techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6: Restoration. Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

If you experience a water damage incident call SERVPRO of Coppell and West Addison (972) 233-8400.

SERVPRO of Coppell and West Addison technicians are Highly Trained Restoration Specialists.

From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Commercial Water Damage Prevention

10/10/2021 (Permalink)

As the owner of a commercial property in Dallas and the surrounding areas, you are likely responsible for maintaining the building's pipework, including repairs if things go wrong. Most office buildings and businesses remain unoccupied at night and on weekends. As such, this creates the potential for extensive water damage to occur.

Prevent Water Damage by Detecting and Repairing Water Leaks

Leaks may be caused suddenly as in the case of bursting pipes, which can be detected instantly, or gradually due to a hose or pipe leaking slowly over a period of time. Underground leaks are another common problem. To find out if your business has a water leak look and listen for the following signs.

  • Do you hear the sound of running water?
  • Are any wet areas or running water visible?
  • Can you detect an unusual drop in water pressure?

If you answered in the affirmative to any of these questions, there is a good chance an undetected water leak is present at your business. SERVPRO of Coppell and west Addison can come to your place of business and check for moisture in your walls, floors, and ceiling. If you do have a water leak, we will be able to successfully help with the structural drying of your business.

For more information on the services that SERVPRO of Coppell and West Addison provides regarding fire and water damage cleanup for your commercial structures, please visit or call:

www.SERVPROcoppellwestaddison.com/commercial-restoration-cleaning or call today at (972) 233-8400

Prepare your Office for Winter Weather

10/5/2021 (Permalink)

Winter is approaching the Dallas, Texas area. With the weather turning colder, it is time to winterize your office space before water damage has a chance to occur. Follow these quick tips to prepare your office space for the winter months.

  • Seal windows and air cracks. This will keep warm air in and the cold air out. 
  • When temperatures are expected to be below freezing, allow your faucets to drip.
  • Schedule maintenance on all air ducts including air duct cleaning and sealing.
  • Use an automated thermostat to maximize your savings.
  • Store salt to spread on slippery sidewalks
  • Stock up on hand sanitizers and tissues

SERVPRO of Coppell and West Addison specializes in the cleanup and restoration of commercial and residential properties. We also can help you with your carpet cleaning, duct cleaning, viral disinfection cleanings, pack-outs and mold remediation.

SERVPRO of Coppell and West Addison are Highly Trained Restoration Specialists. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Coppell and West Addison (972) 233-8400

Four Tips for Using Commercial Damage Restoration Services To Get Back to Business As Usual After A Fire or Flood

9/27/2021 (Permalink)

Blog Summary: The professionals at SERVPRO of Coppell and West Addison recommend these four tips to help businesses deal with a disaster through commercial damage restoration services.

SERVPRO of Coppell and West Addison is a residential and commercial damage restoration company that’s part of a notable multinational chain of more than 1,700 locally-owned and operated franchises. The restoration specialists at SERVPRO provide 24-hour emergency response services, and their training can handle whatever Texas can throw at them.

Four Business Recovery Tips For Affordable Commercial Damage Restoration

When it comes to disaster remediation, SERVPRO’s residential and commercial damage restoration teams are ready to respond and assess property damage. They offer reliable results to help a business move forward after a fire, flood, or storm. 

Here are four tips from their experts for how to respond after a disaster:

#1 Call the Insurance Company Right Away for Storm, Fire, or Water Damage Restoration

Residential and commercial restoration services are essential for recovery after fire, flood, and storm damages, whether in a private or industrial setting. The idea that business owners should wait to contact their insurance provider if they don’t see much damage is a myth. It is best to notify the insurance provider immediately, even if the damage does not seem serious at first glance. 

Failing to contact the insurance company quickly might even result in missed coverage windows and other inconvenient misunderstandings. A discerning eye, careful documentation, and a prompt claim with the help of SERVPRO mean that any business can be on the road to recovery extremely quickly.

#2 Prepare for the Fire Restoration or Commercial Cleaning Experts

Business owners can do several tasks to prepare for the commercial cleaning experts, including turning off any utilities and removing easily accessible furniture or valuables if it is safe to do so. Salvageable items are tempting for looters and may get in the way as fire restoration specialists do their jobs. Similarly, turning off utilities eliminates a step for the experts and means less chance of additional property damage or danger from water, electricity, and gas issues.

#3 Document the Storm Damage Restoration Process

Careful documentation during the fire or storm damage restoration process is essential to an easy claim and any legal proceeding that may arise. It may be too dangerous to enter a commercial building after a fire or storm, but a business owner should make every other effort to document the lost or damaged items. Otherwise, they risk exclusion from the claims process or lost coverage.

Business owners should also keep careful logs of who they call, which services they pay for, and anything else that might be relevant to the restoration process. Regardless of the scope of repairs, documenting the entire process ensures that business owners do not forget something or confuse the order of events along the way.

#4 Contact The Local Commercial Damage Restoration Experts

Before scheduling any damage remediation services, business owners should take the time to choose a trustworthy and reliable expert in their area like SERVPRO. They are faster and more competent to address any size disaster, whether that’s fire, water, and storm damage, mold remediation, and other commercial services. 

Contact SERVPRO of Coppell and West Addison at (972) 233-8400 for all commercial damage restoration and cleaning jobs in the area, or visit them at 1707 E. Belt Line Rd Suite 103-4 Coppell, TX 75019.

Four Myths About Storm Damage Restoration That Property Owners Need to Know

9/27/2021 (Permalink)

Blog Summary: SERVPRO of Coppell and West Addison clarify several of the myths surrounding repairs after storm damage—restoration is easy with these professional tips and tricks.

SERVPRO of Coppell and West Addison is a local leader in storm damage restoration. With more than 1,700 locations nationwide, SERVPRO has the resources of a multinational chain behind them, but it is the hands-on training and understanding of a local franchise that allows it to provide such effective services. Texas can be incredibly unpredictable when it comes to severe weather patterns, and the restoration service experts at SERVPRO take pride in the quality restorations they offer.

Debunking Four Common Myths About Storm Damage Restoration

When homeowners and business owners need a trustworthy restoration company to fix their property damage, SERVPRO is at the top of the list. Whether it’s water damage, wind damage, hail damage, or other emergencies, the team can handle any disaster. 

Here are four myths they see about storm damage restoration and how property owners can help streamline their recovery process:

Myth #1 If There’s No Visible Damage, There’s No Need to Call Storm Damage Restoration Experts

In storm damage restoration, the biggest problems are the invisible ones. If a roof has no noticeable missing shingles after a storm, it is still very likely that the event could have loosened, punctured, chipped, cracked, or damaged the shingles in significant ways. The damage might start small, but it can quickly expand into a leak that allows water into the space or some other deterioration that weakens the structure over time.

A practiced storm and wind restoration specialist like SERVPRO is essential after these kinds of events. If the property has been through fire, flood, or storm damage, it is crucial to let the professionals identify and fix these issues before the problem turns into a costly replacement or, worse, a dangerous collapse.

Myth #2 Claiming for Water Damage Restoration or Commercial Cleaning Causes Insurance Issues

An insurance company will not cancel an insurance policy when a homeowner or business owner makes a viable claim with well-documented evidence of the damages. While any Texas insurance company may change their rates when local damage spikes, they will never end a policy on a fair insurance restoration claim. In fact, this kind of measure would be against the law.

It is important to call SERVPRO for fire or water damage restoration immediately. Commercial cleaning experts and storm damage restoration services are more effective when they can stop a new water leak, draft, or pest infestation before it gets out of hand; insurance companies will appreciate proactive services as a cost-effective approach.

Myth #3 Roofing Warranties Always Cover Storm Damage

It’s rare for roofing and shingle manufacturers to cover storm damage as part of their warranty. Most manufacturers cover shingles for material defects, wind damage, or algae growth. Property owners with roofing warranties that do cover storm damage should consult their warranty before contacting the insurer, but generally, homes and businesses can safely skip this step.

Myth #4 Minimal Damage Does Not Require Storm or Fire Restoration Claims

Texas storms and wind damage roofing and property owners should always file a storm or fire restoration claim after severe weather. Some insurance policies will not cover damage that has deteriorated or was not reported immediately. If homeowners or business owners do not file a claim on the initial damage, they risk much more expensive issues later. 

SERVPRO of Coppell and West Addison is available twenty-four hours a day, seven days a week for Texas storm damage restoration. Call (972) 233-8400 or email SERVPROofcoppellandwestaddison@gmail.com today for more information.

How To Create an Emergency Readiness Plan with Property Damage Restoration Experts Like SERVPRO

9/27/2021 (Permalink)

Blog Summary: The team at SERVPRO of Coppell and West Addison provides cost-effective property damage restoration for Texas, and a foolproof emergency readiness plan can make it far simpler when the time comes to call in the professionals.

SERVPRO is a multinational property damage restoration chain with branches in more than 1,700 locations. The company works at a local level through its franchises, and the pooled resources help it tackle any emergency restoration as the action happens. SERVPRO’s trained teams handle fire and smoke damage, wind damage, storm damage, burst pipes, and more; twenty-four hours a day, seven days a week.

SERVPRO Recommends Four Aspects For a Foolproof Emergency Readiness Plan

The local experts at SERVPRO know that a natural disaster is a challenging time for everyone, especially if property damage comes into play. These professionals do everything they can to make the property damage restoration process as easy as possible, including working directly with insurance companies. One of their top recommendations is to have a foolproof emergency plan in place before these disasters strike.

Here are four considerations for a business creating an emergency readiness plan:

#1 Prepare a Custom Checklist for Fire Restoration or Storm Damage Restoration

When a catastrophe happens, people quickly become lost, confused, and hopeless. Preparation can make anyone feel more in control of the events, even in disastrous circumstances. Each home or business owner will have a unique plan for the premises, but adding a professional property damage restoration company like SERVPRO to that regimen is an excellent place to start. 

As one of the top restoration companies, SERVPRO prides itself on offering some of the best services to its customers, regardless of the scope of the damage. The company has been running for more than 50 years, so Texas residents know that their storm or fire damage restoration services are dependable.  Whether residents need help in five months or five years, SERVPRO will be ready and waiting.

#2 Time is of the Essence With Water Damage Restoration

One of the most important variables in any emergency preparedness plan is time, especially with flooding or other water damage restoration. Standing water wreaks havoc as it seeps through walls, between shingles, and into basements. A plan in case of a fire can save family members’ lives, just like an emergency action plan for floods or catastrophic plumbing leaks can save homes, belongings, and valuables.

#3 Commercial Cleaning and Restoration Can Restore Cities

When a natural disaster happens on a larger scale, entire towns and cities might be reeling in its wake. A robust property damage restoration provider like SERVPRO is instrumental in getting homes and businesses in these areas safe and functional in the aftermath. They also provide impressive commercial cleaning skills to move the repair and restoration process quickly.

When disaster destroys a home or business, salvaging important documents and possessions can feel impossible. Don’t worry; experienced companies like SERVPRO offer professional drying services. The benefits of these services also extend to items like irreplaceable documents and restoration services for other belongings or furnishings.

#4 Check the SERVPRO Readiness App

Technology makes action plans easier, and SERVPRO offers just such an app. It helps home and business owners access their “ready plans” from any device during an emergency. The Ready Plan app is completely free to install and use, connecting those who need it to SERVPRO’s help and storing important information like utility shut-off locations, emergency contacts, and more.

Call SERVPRO of Coppell and West Addison at (972) 233-8400 today, or connect to them on the app or via SERVPROofcoppellandwestaddison@gmail.com for professional property damage restoration and emergency response services.

Will You Need Flood Damage Restoration in Las Colinas, TX?

8/12/2021 (Permalink)

Blog Summary: The friendly experts at SERVPRO offer four simple tips for homeowners to prepare for hurricane season in Las Colinas, TX, while minimizing storm damage.



Hurricanes can cause extensive, costly damage incredibly quickly. SERVPRO, a leading water and storm damage restoration company serving Las Colinas, TX, has highly-trained technicians who can respond quickly after a storm or hurricane to help remove water and prevent the need for mold remediation.

However, their team has a few tips to help homeowners prepare for hurricane season and minimize water damage.

4 Tips to Prepare for Hurricane Season

#1 Understand the Severity of Weather Conditions

The first thing homeowners should know is the differences in the terms used for hurricane and storm weather reports. A storm or hurricane watch is a less serious threat than a storm or hurricane warning. Weather watches indicate the possibility of storm or hurricane conditions. Weather warnings indicate that specialists expect the storm or hurricane to happen.

#2 Maintain an Emergency Kit

Keeping an emergency kit is vital in the case that power or access to water is lost. There are quite a few items that homeowners should keep in an emergency kit. The exact items in an emergency kit will vary by household needs but generally include seven days’ worth of:

  • Clean, drinkable water (one gallon per person per day)
  • Non-perishable foods and canned foods that are not expired (plus can-opener)
  • Medications and health-related items (spare eyewear, blood pressure monitors, etc.)
  • Batteries for a weather radio and other necessary battery-powered devices
  • Pet food and pet medications
  • Toiletries and hygienic products
  • Clean clothing and a water-proof container for them
  • Identification, insurance, and other important documents in a sealed container

There are many additional items that might be useful in an emergency kit. This list is just a small sampling of what a typical home might require in the case of a storm or hurricane. It’s also best to keep materials on hand to board off windows and secure entry points.

#3 Prepare to Minimize Home Damage

One of the best methods to minimize damage from a storm is to prepare ahead of the weather. These precautionary home preparations can be made before the storm hits:

  • Keep damaged and weak trees trimmed down
  • Reattach any loose or hanging gutters
  • Reinforce weak areas like roofs, windows, and doors
  • Invest in a generator to power important appliances during a power outage
  • Invest in a secure storm shelter and supply it with a 7-day emergency kit to keep your family safe

#4 Know What to Do in the Aftermath of the Storm

Storm and hurricane season can cause thousands of dollars of damage between flooding, wind damage, and more. The residential and commercial cleaning services offered by companies like SERVPRO can help restore homes and businesses after a storm. Professionals know the best practices and have specialized equipment to help clean up.

About SERVPRO of Coppell and West Addison

In Texas, home and business owners can rely on the team at SERVPRO to clean and restore their buildings after a storm or hurricane has hit the area.

SERVPRO offers water damage restoration, fire restoration, storm damage restoration, and commercial cleaning. Call (972) 233-8400 to speak with a SERVPRO team member 24/7 to arrange a flood damage restoration in Las Colinas, TX, or follow them on Facebook to learn more about their services.

Contact Information:

SERVPRO of Coppell and West Addison

1707 E. Belt Line Rd

Suite 103-4

Coppell, TX 75019

office@SERVPROheb.com

Guide to Insurance Claims and Water Damage Restoration in Farmers Branch, TX

8/12/2021 (Permalink)

Blog Summary: The experts at SERVPRO offer a step-by-step guide to help business owners in Farmers Branch, TX, navigate the commercial water damage restoration insurance claim process successfully.



Water damage can be catastrophic for any business. Getting started with the water damage restoration process as soon as possible is vital to minimize downtime and revenue loss. The experts at SERVPRO of Coppell and West Addison, a leading water damage restoration company, advise business owners to approach the insurance claims process with a step-by-step approach to speed things along. 

How to Complete the Commercial Water Damage Process 

#1 File an Insurance Claim and Call a Commercial Water Damage Restoration Company

The first step is to start the insurance claims process to get the ball rolling. Doing so can help guide the rest of the restoration process as some providers have policyholders follow specific steps. Call number two should be to a commercial water damage restoration company

Delaying the water removal process beyond 24 to 48 hours can lead to secondary damage, such as mold, and may even lead to a full or partial claim denial if the insurance company determines some of the damage was due to lack of action.

#2 Document the Damages 

After stopping the flow of water (if possible) and calling a commercial water damage restoration company, the next step is to document the damage thoroughly. Take photos and videos. This process might also include counting losses in inventory and collecting related receipts for damaged items.

The goal is to provide an accurate picture of the water damage for insurance purposes before beginning any repairs. A reputable water damage restoration company can also assist with this process by taking additional photos during the restoration process and providing professional statements and cost estimates.

#3 Meet With the Insurance Adjuster

An insurance claims adjuster is responsible for confirming and gathering additional evidence of the damage and restoration process. They also determine whether the damage is covered, and if so, the cost to repair the damage. While there's no set time for an insurance adjuster to arrive, typically, it's within two weeks of the incident. 

#4 Settle or Negotiate With the Insurance Company

Once the insurance adjuster completes their investigation, they will submit a recommendation for a settlement amount. You can accept this offer, attempt to negotiate or hire a lawyer to do so for you. Generally, payment is issued within 30 days of the initial insurance claim. However, disputes over the degree of water damage or restoration costs can prolong the process. 

Working with an experienced commercial restoration company can be invaluable in this respect, as they will have the know-how to submit a successful damage claim and provide the right evidence to challenge a low settlement offer. 

About SERVPRO of Coppell and West Addison

SERVPRO of Coppell and West Addison approaches the damage restoration process with a goal to make it look "Like it never even happened.” Their licensed professionals are always happy to help with the insurance claims process. They are available 24 hours a day for reliable water, fire, and storm damage restoration as well as commercial cleaning services in Farmers Branch, TX, and the surrounding areas. 

Call SERVPRO at (972) 233-8400 or follow them on Facebook for more tips to tackle the commercial damage restoration process.

Contact Information:

SERVPRO of Coppell and West Addison

1707 E. Belt Line Rd

Suite 103-4

Coppell, TX 75019

office@SERVPROheb.com

Restore Your Home Safely with Professional Mold Remediation from SERVPRO in Addison, TX

8/12/2021 (Permalink)

Blog Summary: Working with an experienced mold remediation company is vital to prevent spores from spreading. Here are four reasons to choose SERVPRO of Coppell and West Addison for mold removal services in Addison, TX. 



When it comes to mold removal, it’s best to work with certified professionals. Improper mold remediation can spread spores to other parts of a building, and mold is notorious for hiding in hard-to-reach spaces. Even a small patch of unaddressed mold alongside high humidity can quickly lead to the need for mold removal all over again.

Mold remediation experts like the team at SERVPRO of Coppell and West Addison also know the state laws concerning inspection, documentation, and appropriate removal processes. Here are a few more reasons to turn to SERVPRO for mold remediation services in Addison, TX, and the surrounding community.

4 Reasons Why SERVPRO is the Best Choice for Mold Remediation Services

#1 SERVPRO Has Highly Trained Technicians that Understand Mold

While some mold services might advertise “full mold removal,” SERVPRO’s technicians know better than to make claims like that. Mold moves around by relying on tiny spores that are invisible to the naked eye. It is impossible to fully remove all the mold spores in a space.

Mold spores are everywhere. They can be brought in on clothes, pets, float in through open windows and doors, and even get pulled into HVAC systems. Mold spores will attach to moist environments and begin multiplying rapidly. While mold spores are found in every building in Addison, removing established colonies and reducing moisture levels can prevent them from becoming problematic.

#2 SERVPRO Knows the Steps to Take to Remediate Mold Properly

The first step SERVPRO’s technicians take to remediate mold in a home or business is to find the moisture source that allows the mold spores to multiply. Essentially, the mold needs moisture to thrive. When that moisture source is found and removed, the mold won't be able to keep a foothold.

#3 SERVPRO Has the Tools to Get the Job Done Right

Advanced technology and tools allow the SERVPRO team to detect mold in places that home and business owners might not see on their own. They also have mold containment devices, like negative air chambers, to prevent further mold contamination. This helps stop mold spores in their tracks.

After detection and containment of the mold, the SERVPRO team will begin using specialized air filtration tools like HEPA vacuums to help catch any released spores. Tools like this reduce the spread of mold spores and stop them from finding another damp place to hide and grow in.

Advanced antifungal and antimicrobial treatments will be brought in to reduce the mold colony. If the mold has damaged the drywall or carpeting in the area, the SERVPRO team knows how to remove and dispose of the materials safely.

#4 SERVPRO Restores Items Affected by Mold

After addressing the mold growth with a multi-faceted approach, the SERVPRO team will begin to clean and restore the items in the space. That could include furniture, clothing, home decor, curtains, and more. SERVPRO even offers deodorization as part of the mold remediation process to help remove musty, moldy odors.

About SERVPRO of Coppell and West Addison

SERVPRO of Coppell and West Addison offers a range of clean-up and restoration services, including water damage restoration, fire restoration, mold remediation, and storm damage restoration. Water damage and mold often go hand in hand. The SERVPRO team will know what to look for. 

To schedule mold remediation in Addison, TX, call SERVPRO’s 24-hour service line at (972) 233-8400 or follow them on Facebook to stay up to date on the latest restoration techniques.

Contact Information:

SERVPRO of Coppell and West Addison

1707 E. Belt Line Rd

Suite 103-4

Coppell, TX 75019

office@SERVPROheb.com

Expert Commercial Damage Restoration Services of SERVPRO

6/24/2021 (Permalink)

Blog Summary: SERVPRO helps businesses in Coppell and Addison, TX, by providing them with commercial damage restoration services. The company undertakes fire, storm, or water damage restoration and cleaning services. 

Unforeseen events, such as water leaks, fires, and other damaging events, can wreak havoc on business continuity. SERVPRO provides 24-hour commercial damage restoration services so that you can get back on your feet as soon as possible. The highly trained professionals at SERVPRO have experience handling all kinds of commercial damage situations.

Businesses in Coppell and Addison rely on SERVPRO for emergency restoration services. At SERVPRO of Coppell and West Addison, the goal is to minimize the disruption to business and life after disaster strikes. The company makes it look “Like it never even happened."

Water Damage Restoration

Water damage due to flooding or leakages affects the productivity of businesses. The specialists at SERVPRO handle water damage restoration quickly and effectively. Fast restoration to re-establish business productivity is the company’s top priority. SERVPRO undertakes restoration tasks for all kinds of commercial damage, from minor water damage to excessive flooding.

SERVPRO’s restoration services for water damage include the following procedures:

  • Damage restoration
  • Structural drying
  • Odor control
  • Fabric and upholstery cleaning
  • Mold control

SERVPRO mitigates commercial water damage in Coppell and Addison, TX, with a professional team that oversees the entire restoration project from start to finish. They also provide commercial damage restoration tips to help business owners minimize damage. 

Fire Restoration

Fire damage can be devastating, and, unfortunately, it’s all too common. In 2019, there were around 110,990 nonresidential building fire incidents in the United States. The SERVPRO team uses special fire damage equipment for effective fire damage restoration. 

Fire damage can also lead to water damage during the firefighting efforts. The team at SERVPRO receives extensive training to undertake restoration work for both fire and water damage. SERVPRO's professionals treat every commercial property with adequate care.

SERVPRO’S commercial restoration services for fire damage include the following procedures:

  • Fire and smoke damage restoration
  • Odor control
  • Fabric and upholstery cleaning
  • Water damage restoration
  • Mold control

SERVPRO prioritizes restoration over replacement to save business costs. The team works to restore the commercial property to its pre-fire condition and get the business up and running quickly.

Storm Damage Restoration

SERVPRO also offers damage restoration services when a storm hits businesses in Coppell and Addison. The damages from a storm are usually expensive. However, SERVPRO restores the property as much as possible to minimize costs.

The restoration team at SERVPRO understands the challenges of storm damage restoration work. These specialists receive training and certifications to handle commercial damage restoration efficiently.

Storms also lead to water damage. A timely response is crucial to saving commercial property from excessive storm damage. SERVPRO responds immediately and arrives at commercial locations in Coppell and Addison, TX, in the shortest possible time.

SERVPRO’s storm damage restoration services include the following steps:

  • Storm damage restoration
  • Water damage restoration
  • Structural drying
  • Odor control
  • Mold control

Commercial Cleaning

SERVPRO offers cleaning services as well. The SERVPRO team eliminates grime, odor, broken pieces, and excess moisture from damaged commercial properties.

SERVPRO’s services in this area include cleaning of:

  • HVAC and air ducts.
  • Floors, walls, and ceilings.
  • Carpets, drapes, and upholstery.
  • Crime and trauma scenes.
  • Sewage and biohazard.
  • Vandalism scenes.
  • Deodorization and odor removal.

Extensive commercial cleaning is challenging for in-house janitors. The professionals at SERVPRO use the right equipment to clean commercial spaces faster and more effectively. The team also follows all safety protocols to protect staff.

SERVPRO aims to provide services that are true to its motto of “Like it never even happened,” in Coppell and Addison, TX, 75001. Contact SERVPRO for more information about its commercial damage restoration services. Reach out to the SERVPRO office at (972) 233-8400 or through office@SERVPROheb.com.

SERVPRO of Metrocrest is here to help 24/7

3/29/2021 (Permalink)

Water and Fire damage can strike anywhere, anytime and in any type of building. SERVPRO of Metrocrest has been called out to countless water and fire damages. When a pipe breaks or a sprinkler system fails, or a kitchen fire erupts we are here to help. We are experienced with small to large losses and have excellent communication which is the key to ease our customers. With years of experience working in the Dallas/Fort Worth area and facing new challenges daily SERVPRO of Metrocrest is equipped to step in and help to make it “Like it never even happened.” SERVPRO of Metrocrest works closely with insurance companies to make the process as easy as possible for our customers. 

We are a 24 hours a day, 7 days a week, 365 days a year company. We strive to make each one of our customers a top priority. If disaster should ever strike, call SERVPRO of Metrocrest (972) 233-8400.

Besides fire and water restoration SERVPRO of Metrocrest also is certified to handle Covid-19 cleanings as well as duct cleanings, carpet cleanings, mold remediation, and packouts/pack backs.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Does Your North Texas Home Need A Duct Cleaning?

3/26/2021 (Permalink)

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

 Do you have allergies?  Do you have young children?  Do you have a family member that has a weakened immune system?  If you answered yes to any of these questions, you should consider having your HVAC system professional cleaned by SERVPRO of Metrocrest (972) 233-8400.  

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

 
The Professionals at SERVPRO of Metrocrest will come out and look at your ducts and determine if they need to be cleaned or not. Duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.


The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call SERVPRO of Metrocrest (972) 233-8400.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

How to Prevent a House Fire

3/25/2021 (Permalink)

Call SERVPRO of Metrocrest to help with your fire restoration needs (972) 233-8400.

It’s important to have a fire escape plan that the entire family understands, in case of an emergency. Home fires can be very dangerous and there are several things you can do to prevent them:

Do not ever leave heat sources like candles, stoves, and space heaters unattended. **Also, don’t leave them on overnight or while you sleep.**

If you are going to smoke, try to smoke outside. If you are indoors, do not leave smoking materials where children can access them and fully extinguish your cigarette or cigar before throwing it away.

Make sure your smoke detectors work. Replace the batteries every year to keep them in top condition.

If your home suffers from a fire, call the company that cares, call SERVPRO of Metrocrest (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Facts about Fires

3/24/2021 (Permalink)

Call SERVPRO of Metrocrest for your fire restoration needs (982) 233-8400.
  • A fire department responded to a fire on average every 24 seconds
  • A home fire was reported every 93 seconds
  • A home fire death occurred every three hours and 10 minutes
  • A home fire injury occurred every 43 minutes
  • More than 40% of residential structure fires will have a cause that is unknown.
  • Of the fatal residential, structure fires, around 25% did not have a smoke/fire detector system present.
  • People 65 years or older accounted for roughly 30% of these residential, structure fires.
  • Texas, Pennsylvania, and California lead the nation in number of fire deaths
  • Eighty percent of home fire deaths are caused by space heaters and wood stoves
  • Of every five home fires, two begin in the kitchen
  • Every year, smoking materials such as cigarettes and lighters cause over $500 million in property damage
  • There are around 30 home fires reported every day that are caused by candles.
  • Nearly half of home electrical fires are the result of bad electrical distribution or wrongly placed lighting equipment.
  • On average, more male injuries and deaths occur from home fires than female injuries and deaths
  •  Cooking equipment is the number-one cause of home fires

Here at SERVPRO of Metrocrest we want to give a big thanks for the brave firefighters for all they do. Our role is the next step in getting your life back to normal after the firefighters put out your fire. Whether you need cleaning and or tearing out affected material or a full restoration, we are here to help in any way we can.

Call SERVPRO of Metrocrest for all your fire mitigation needs (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

IICRC Training

Employee Certification Training

Initial Franchise Training

e-Learnings

Continuing Education Classes

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Be Prepared When a Spring Storm Hits Your Property

3/19/2021 (Permalink)

Severe weather can happen at any time, anywhere. Being prepared to act quickly is very important when it comes to staying safe during a weather event. Below are tips to help you be prepared for a storm.

Know Your Risk

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action

Take the Next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be the Example

Once you have taken action to prepare for severe weather, talk to your friends and family and have them do the same.

If a storm disaster strikes your home or business call SERVPRO of Metrocrest to help with you restoration needs. (972) 233-8400

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

A Water Damage Can Happen Anywhere!

2/17/2021 (Permalink)

Water damages can happen anywhere from homes, hotels, churches, to malls. SERVPRO of Metrocrest was called out to the Ann Taylor store in North Park Mall when they had a sprinkler system go off in their dressing room area and needed water mitigation and structural drying.

The store manager who found the water damage acted quickly by calling SERVPRO of Metrocrest and getting help as soon as possible. SERVPRO of Metrocrest knows the importance of getting a business back up and running "Like it never even happened."

In the case of a shopping mall where water damage is likely to affect a large area, calling a professional water damage restoration company like SERVPRO of Metrocrest certainly advisable to ensure proper and quick cleanup, disinfection and drying of the building.

SERVPRO of Metrocrest is experienced in water mitigation, fire, and mold damages.  We're available 24-hours a day, 7 days a week for emergency services.  Call us any time. 

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Kitchen Fire and Smoke Damage in Dallas, TX

2/15/2021 (Permalink)

If your home suffers from a fire, call SERVPRO of Metrocrest. (972) 233-8400

SERVPRO of Metrocrest assessed a kitchen fire and smoke damage that occurred in South Dallas this morning.  The customer had walked away from the stove while the food was cooking, and as we all do sometimes, forgot about what was going on in the kitchen. Eventually, the customer smelled the burning food as the smoke filled the house.  By this time, the smoke smell had affected most of the home and now needs to be thoroughly cleaned and deodorized by SERVPRO of Metrocrest.

SERVPRO's "restore first" mentality helps to lower costs and get you back in your home or business sooner.  This focus relies upon on our specialized training and equipment to restore your property back to pre-fire condition.

According to the National Fire Protection Association (NFPA), cooking fires are the number one cause of home fires and home injuries.  The leading cause of fires in the kitchen is unattended cooking.  It's important to be alert to prevent cooking fires. 

Call SERVPRO of Metrocrest for your fire restoration needs (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Mold Prevention During the Winter Months for the Dallas Area

2/11/2021 (Permalink)

Call the professionals at SERVPRO of Metrocrest if you need mold remediation. (972) 233-8400.

The wet season in the winter months is one of the best times of year for molds to grow and expand. Often mold is contained near sources of water where it can easily grow and reproduce. As it grows, mold can breakdown and compromise the integrity and strength of the source in which it lives.

Mold spores are microscopic and are naturally found in the air we breathe indoors and outdoors. When large amounts of spores grow, one’s health may be compromised. Mold can be killed, but if it is not removed properly, it can remain in the area just cleaned and the dry spores can be released into the air. Mold remediation services can help eliminate the mold in your home and personal items affected by water damage.

If you require mold remediation services in your home or business give SERVPRO of Metrocrest a call! (972) 233-8400. We will return your home or business back to “Like it never even happened.”

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Is your North Dallas home ready for the cold weather?

2/10/2021 (Permalink)

Call SERVPRO of Metrocrest for your water restoration needs. (972) 233-8400

Winter is in full swing this week in the Dallas area. Whatever part of North Dallas you are in, most people are experiencing very cold or freezing temperatures this time of year. Everyone wonders what needs to be done to protect their pipes in freezing temperatures. It is important to protect your pipes and your plumbing system in cold weather.
If you will be away from home for days at a time, make sure that all of your pipes are kept warm, especially in spaces that receive little or no heat. If any pipes will stay exposed to freezing temperatures, open one faucet with a very small drip to keep water moving through the pipes.  
On the outside of your home, cover up your outside faucets with foam or towels to insulate them.   
When water freezes in a pipe, it expands the same way a soda can would. If it expands enough, the pipe bursts and could result in serious damage. In North Dallas, just like other warm climate areas, our pipes are more vulnerable to freezing because most of them are in areas outside of the main insulation. Pipes and valves on outside walls or in the attics are the most common trouble spots.


If you experience a water damage due to frozen pipes, call SERVPRO of Metrocrest (972) 233-8400 to help with your water restoration needs.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest is ready for Wind and Rain Damage in Dallas, TX

2/9/2021 (Permalink)

Call SERVPRO of Metrocrest for your storm damage needs. (972) 233-8400

SERVPRO of Metrocrest knows, as we all do, that strong winds are usually coupled with heavy rains here in the Dallas areas.  SERVPRO of Metrocrest is always ready to respond to your water damage needs, residential or commercial, relating to wind and flooding rain.

Damaging Winds Basics

What are damaging winds?

Damaging winds are often called “straight-line” winds to differentiate the damage they cause from tornado damage. Strong thunderstorm winds can come from several different processes. Most thunderstorm winds that cause damage at the ground are a result of outflow generated by a thunderstorm downdraft. Damaging winds are classified as those exceeding 50-60 mph. 

Are damaging winds really a big deal?

Damage from severe thunderstorm winds account for half of all severe reports in the lower 48 states and is more common than damage from tornadoes. Wind speeds can reach up to 100 mph and can produce a damage path extending for hundreds of miles. 

Who is at risk from damaging winds?

Since most thunderstorms produce some straight-line winds as a result of outflow generated by the thunderstorm downdraft, anyone living in thunderstorm-prone areas of the world is at risk for experiencing this hazard. 

People living in mobile homes are especially at risk for injury and death. Even anchored mobile homes can be seriously damaged when winds gust over 80 mph.

If your home has suffered from wind damage, call SERVPRO of Metrocrest (972) 233-8400.

SERVPRO of Metrocrest has Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

SERVPRO of Metrocrest is Ready for a Water Damage Morning, Noon or Night, we are Here to Help!

2/4/2021 (Permalink)

SERVPRO of Metrocrest (972) 233-8400 – We are Always Ready!

When a water damage or flood disaster strikes your place of business, you need service fast. You cannot afford to be closed for even a day, what would happen to your customers?  Would they be forced to go somewhere else?  

SERVPRO® of Metrocrest is committed to letting you get back to business after a disaster strikes.   If your business suffers a disaster even at 2 am, we are here for you.  Your call will be answered by a live person, not a machine, and we will dispatch crews to you immediately. SERVPRO® of Metrocrest has been helping business owners and managers just like you for many, many years.  We will work with you to make sure your business stays open and your customers are taken care of.  If a disaster should ever strike, make sure to call SERVPRO® of Metrocrest.  We will help to make it “Like it never even happened.”

If your home or office suffers from a water damage, call SERVPRO of Metrocrest (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400
Follow us on Twitter @SERVPRO9498
Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

A Water Damage Can Happen Anywhere!

2/4/2021 (Permalink)

Call SERVPRO of Metrocrest for your water loss needs (972) 233-8400.

Water damages can happen anywhere from homes, hotels, churches, to malls. SERVPRO of Metrocrest was called out to the Ann Taylor store in North Park Mall when they had a sprinkler system go off in their dressing room area and needed water mitigation and structural drying.

The store manager who found the water damage acted quickly by calling SERVPRO of Metrocrest and getting help as soon as possible. SERVPRO of Metrocrest knows the importance of getting a business back up and running. 

In the case of a shopping mall where water damage is likely to affect a large area, calling a professional water damage restoration company like SERVPRO of Metrocrest certainly advisable to ensure proper and quick cleanup, disinfection and drying of the building.

SERVPRO of Metrocrest is experienced in water mitigation, fire, and mold damages.  We're available 24-hours a day, 7 days a week for emergency services.  Call us any time. 

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Can You Spot Signs of Mold in your North Dallas Home?

2/4/2021 (Permalink)

Call SERVPRO of Metrocrest for all your mold remediation needs (972) 233-8400.

There are several things to look out for that indicate you might have mold or an area that is prime for mold growth.

Strange Odors 
Mold, whether it is visible or not, emits an unusual and unpleasant odor. If an area in your home persistently smells musty, there is a good possibility there is mold in the room. 

Mold Growth 
There are so many varieties of mold that you can't really identify the type based on specific shape, size or color. It can appear as a furry, dark growth, as a black stain, or as black, white, orange, green or brown specks. Rather than look for out-of-the-ordinary, multi-colored flakes in every inch of your home, identify areas that are moist and then look for possible signs of mold. The fungus thrives in cool, damp areas, and it will be much easier to find it by limiting your search to areas that are affected by excess moisture.

Condensation 
Whether there is excess moisture on your windows or condensation dripping from your pipes, it is likely there is a great deal of moisture in your home. As a result, your home is becoming an ideal breeding ground for mold, and it indicates that mold might already be present in your home. 

Water Problems
If your home has ever had moisture problems, whether a toilet overflowed or a sewer backed up, it is at risk for mold. The best places to look for mold are areas where water remained for a long time. If your home has ever flooded, mold could grow underneath the flooring and behind walls. 

The Solution:
For areas that have already fallen victim to mold, there is hope. SERVPRO of Metrocrest is a local leader the North Dallas community in mold remediation and here to help! Please call (972) 233-8400 and we will make it “Like it never even happened.”

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Merry Christmas From SERVPRO of Metrocrest

12/22/2020 (Permalink)

We are always here to help! Merry Christmas

This year has been a year of uncertainty and challenges for so many but one thing is for certain SERVPRO of Metrocrest is always ready to help. 

We want to wish all our customers a very Merry Christmas!!

When a fire strikes your home/property

12/22/2020 (Permalink)

If a fire disaster strikes your home or property call SERVPRO of Metrocrest (972) 233-8400

SERVPRO OF Metrocrest understands the emotional toll and stress you may feel after a fire disaster.  After a fire affects your home/property you may feel confused, overwhelmed, and even more than a little vulnerable. Our certified technicians have been highly trained and will treat your family with understanding and empathy and your home with great care.

SERVPRO of Metrocrest specializes in fire and water damage restoration.  Here at SERVPRO we have certified technicians that specialize in equipment, specific training, and certifications that allow us to restore your home to pre-fire condition.

Our SERVPRO team is ready to assist you with your fire emergency 24 hours a day, 7 days a week, 365 days a year!

If a disaster strikes your home/property call the people to care. Call SERVPRO of Metrocrest (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400
Follow us on Twitter @SERVPRO9498
Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

Five Tips to Stay Safe in a Winter Storm

12/9/2020 (Permalink)

If your property suffers from a winter storm call SERVPRO of Metrocrest (972) 233-8400

The following are 5 tips to keep yourself and your property safe during a winter storm.

*Follow the storm trackers on your local news. If your local news tells you a blizzard is coming, take the warning seriously.

*Charge your electronic devices. If you know that a storm is coming, make sure you charge your cell phone, laptop and any other electronic device you have.

*Stay inside and off the roads.  Driving is dangerous not only because of road conditions, but also reduced visibility.

*Prepare to go without power and heat. Having an emergency supply kit ready for a winter storm is a great idea. Be sure to include candles, matches, flashlights, batteries, warm clothes for everyone in your family and plenty of non-perishable food. Also have a stock of bottled water on hand.

*Keep an eye on the accumulated snow on your roof. The average roof should be able to hold about 20 pounds of pressure per square foot. A foot of fresh snow is equal to about five pounds per square foot. This means that it will take about four feet of snow to cause significant stress to your roof.

If your house suffers any damage as a result of a winter storm call SERVPRO of Metrocrest to help with your needs. (972) 233-8400.

 https://www.SERVPROmetrocrest.com/certified-SERVPRO-cleaned

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400
Follow us on Twitter @SERVPRO9498
Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

How to Prepare your Office for the Winter Weather

12/8/2020 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

You cannot deny that winter has hit Dallas, Texas area. With the weather turning cold so quickly you might not have had a chance to winterize your office space. Here are some quick tips on how to prepare your office space for the winter months.

  • Keep warm air in and the cold out by sealing windows and air cracks.
  • Let your faucets drip on weekends when temperatures are expected to be below freezing.
  • Get your air ducts cleaned and sealed.
  • Get your thermostat automated to maximize your savings.
  • Store salt for slippery sidewalks
  • Stock on hand sanitizers and tissues

SERVPRO of Metrocrest specializes in the cleanup and restoration of commercial and residential properties. We also can help you with your carpet cleaning, duct cleaning, COVID cleanings, pack-outs and mold remediation.

SERVPRO of Metrocrest are Highly Trained Restoration Specialists*


Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400
Follow us on Twitter @SERVPRO9498
Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Is your home ready for the winter weather?

12/6/2020 (Permalink)

Let SERVPRO of Metrocrest help you if disaster strikes because of cold weather. (972) 233-8400. https://www.SERVPROmetrocrest.com/

Here in the Dallas area the temperatures are getting low. Are you prepared for this kind of weather? Cold weather can have a huge impact on your property if you are not ready. While you cannot control the weather, you can take the appropriate steps to be prepared.   

It is important to protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes.

Inspect your property, especially walkways and parking spots, for proper drainage to alleviate a potential flood hazard.

Make sure your chimney flute is cleaned and the vent is open. With the cold weather comes fires in fireplaces.

Test your smoke and carbon monoxide detectors. Winter is the time most house fires happen. It’s the time of year when we’re blasting the furnace and building fires. We are also much more likely to have our home closed tight, so carbon monoxide is a much bigger hazard.

Check your drainage. Make sure the soil around your foundation has not settled, creating areas for water to pool at your foundation. If you find a low spot, simply fill it in with some soil. 

Seal your masonry and hard surfaces. Your patio needs attention, too. If you have a concrete patio, driveways, or walkways, make sure they are protected as well.

Paint, caulk, and seal exterior wood. All the wood trim on the exterior of your home needs to be protected from the elements. 

Check your home’s heating and air conditioning system. Before the weather turns cold, take this time to change your filters, at the very least. Better yet, investigate an annual maintenance agreement. It is much better to find an HVAC problem in the moderate temperatures of the fall than it is to find your furnace does not work on a frigid winter day.

Shut down the pool and the sprinkler system and drain outside faucets. Make sure your pool is properly shut down and prepare the system for winter.

Make sure your attic does not become a critter hotel. It is going to get cold out and your attic is the perfect winter home for squirrels and birds. These critters can cause a lot of damage and potentially some health problems.  

Cover your patio furniture. Get your patio furniture protected, but make sure you wait until a clear, warm day to cover it, so you don’t trap moisture on it.

If winter weather strikes your property call SERVPRO of Metrocrest (972) 233-8400.

When a Biohazard Cleanup is Needed – Call SERVPRO of Metorcrest

12/1/2020 (Permalink)

Call SERVPRO of Metrocrest for your Biohazard clean-up (972) 233-8400.

When there is an accident or traumatic death that occurs in your life, many people are at a disbelief and not sure what to do or where to start.  Some insurance policies include biohazard clean-up. Typically, an insurance adjuster will be required to do an assessment before reimbursement is offered. This can be a challenge for even a seasoned insurance professional to judge the full extent of the damage. Not only are biohazard situations unique, but they are often difficult to remediate which can make the adjuster’s job is also more challenging. SERVPRO of Metrocrest has a staffed certified biohazard technician that knows how important it is to make a difficult situation easier for the insurance adjuster the person dealing with the trauma.

SERVPRO of Metrocrest knows that safety should never be overlooked when it comes to biohazards. Our certified biohazard technician always uses the proper protocol when it comes to handling and disposal of all the biohazardous waste. We always follow local and federal safety regulations and hospital grade cleaners.

If you need assistance with a biohazard cleanup call SERVPRO of Metrocrest (972) 233-8400.

Prevent Water Damages Before They Happen

11/29/2020 (Permalink)

Be careful where you plant plants and trees that have intense roots. If you are not careful, they will grow right into your sprinkler system, drainage field, and pipes.

If you see lots of leaves, sticks, and such up in your gutters, they need to be cleaned out. On a rainy day, a clogged gutter can send water spilling into your home’s foundation and through the roof, which could cause some serious water damage!

With so many water pipes hidden behind walls and in the floors in your house, you might not know there is a leak until the damage is done. It is a good idea to keep a close eye on your monthly water bill. If you see it starting to creep up, or get one that is uncommonly high, it’s a pretty good sign that you may have a leak somewhere.

It is inevitable, kitchen and bathroom clogs are going to happen. Chances are at some point in your life you’ve used one of those powerful chemical drain cleaners to get things moving again. But as convenient as they may be, most folks don’t realize those caustic chemicals are also eating away at their pipes. If you rely on them a lot, you could be setting yourself up for leaks. That’s why owning a drain snake is a good solution to clear away clogs.

You should definitely avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes and could still cause some serious damage and blockage.

If your home suffers from a water damage, call SERVPRO of Metrocrest (972) 233-8400.

https://www.SERVPROmetrocrest.com/water-damage-restoration

Safety tips for Thanksgiving

11/23/2020 (Permalink)

SERVPRO of Metrocrest

Thanksgiving is peak day of the year for home cooking fires. Stay in the kitchen to keep your eye on the food. HOWEVER, if you need us... we can be here to help you (972) 233-8400. https://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

COVID - 19 Cleanings

10/16/2020 (Permalink)

Call to schedule your COVID-19 cleaning (972) 233-8400

With the rise of COVID-19 cases in our area people are getting anxious again and worried about keeping things cleaned and sanitized. SERVPRO of Metrocrest has several steps to keep your home and office clean, sanitized, and disinfected.
SERVPRO of Metrocrest uses multiple steps to disinfect areas. We use environmental controls such as hydroxyl generators and air scrubbers to clean and sanitize the air.
Our Technicians wear goggles, rubber gloves, rubber boots, N-19 masks, and Tyvek suits to protect against airborne viruses and any chemicals that may potentially come into contact with their body and cause irritation.
After SERVPRO of Metrocrest cleans the infected area, sanitizing is the next step. We use an ultra-low volume fogger and an EPA-regulated, hospital-grade disinfectant. These two together creates a fine and even mist to cover any area.
Call (972) 233-8400 to set up your cleaning.  https://www.SERVPROmetrocrest.com/certified-SERVPRO-cleaned

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400
Follow us on Twitter @SERVPRO9498
Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

Water damage in a building in the town of Addison

10/11/2020 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

The town of Addison’s service center had a water leak from a terrible rainstorm. The rain came in from the roof and leaked down through the ceiling, walls, and effected the flooring in a few offices. When the facilities manager noticed the water damage, they called the one company they can always count on, they called SERVPRO of Metrocrest. As soon as the facilities manage called our office to report their damage, our technicians were in their office within 30 minutes. The SERVPRO of Metrocrest tech walked the affected area with the facilities manager, and they made a game plan on how to get the water damage dry as effectively and quickly as possible. As soon as the plan was approved by the facilities manager, our tech got to work by first extracting the water out of the carpet and then setting up air movers and dehumidifiers to begin the drying process.

If your home or office suffers from a water damage, call SERVPRO of Metrocrest (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400
Follow us on Twitter @SERVPRO9498
Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

Fire Protection Week is October 4th -10th!

10/8/2020 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

Top Tips for Fire Safety

  1. Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
  2. Test smoke alarms every month. ...
  3. Talk with all family members about a fire escape plan and practice the plan twice a year.
  4. If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP.

If your home or office suffers from a fire or fire damage, call SERVPRO of Metrocrest (972) 233-8400 and we will help with all your fire damage needs.

https://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes


Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Fire Protection Week tips

10/6/2020 (Permalink)

SERVPRO of METRCREST (972) 233-8400

Did you know Fire Prevention Week is October 4-10, 2020? With more remote learning going on at home and more people staying in during the Pandemic, it is important to follow these fire safety tips:

*Leaving devices charging overnight while placed under your pillow, on your bed, or under papers can cause a fire. Smartphones should be charged in a location that allows for adequate ventilation, so they do not overheat.

*It is best to charge your phone in the daytime when you can monitor it.

*Buy and use devices that are listed by a qualified testing laboratory.

*Make sure with all electronics you are following all manufacturer’s instruction.

*Only use the battery and charging cords that are designed for your specific device.

*Never leave food unattended on the stove or in the oven.

*Keep towels and paper products away from a stove.

*Always keep a lid nearby when cooking, if a small grease fire starts you can quickly slide the lid over the pan and turn off the burner.

If your home suffers from a fire, call SERVPRO of Metrocrest (972) 233-8400 https://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes


Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Tips for Fire Prevention Month

10/6/2020 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

The goal of Fire Prevention Month is to raise fire safety awareness and help ensure your home and family have a plan.

Fire Prevention week is the perfect time to talk with your family about fire safety. This is a good opportunity to test fire alarms, changing the batteries or upgrading to 10-year sealed battery alarms, how to use a fire extinguisher and escape route planning.

Did you know:

  • 3 of every 5home fire deaths resulted from fires in homes with no working smoke alarms
  • Less than50% of homeowners have an escape plan
  • Carbon monoxide (CO) is the #1cause of accidental death
  • 60%of consumers do not test their smoke and CO alarms monthly*
  • Only 47%of people report having CO alarms in their home
  • Just 43%of homeowners have an escape plan*
  • Unattended cooking is the #1 cause of home fires

If your home or office suffers from a fire, call SERVPRO of Metrocrest (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498


Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

COVID Cleaning for Commercial Properties

10/6/2020 (Permalink)

Call SERVPRO of Metrocrest to schedule your Certified: SERVPRO Cleaned visit (972)233-8400

Because of COVID-19 many people are hesitant to go into commercial buildings due to being around people who may have been exposed to the virus. To help ease the minds of your employees, customers, or tenets it is imperative to get your commercial building Certified: SERVPRO Cleaned.

SERVPRO of Metrocrest has a 3 C’s step program that we provide for businesses: The three C’s are Consult, Clean, and Certify. When a commercial business has gone through our Certified: SERVPRO Cleaned program they receive a decal sticker on their window to show their customers are in a disinfected area.

The first step of the 3 C’s is to Consult. SERVPRO of Metrocrest will made an appointment to come and do a consultation. The consultation will determine the level of disinfectant needed for the building. We determine this by the size of the building and how many people are active in the building.

The second step of the 3 C’s is to Clean. Our SERVPRO of Metrocrest technicians are highly prepared and equipped for this deep cleaning and we only use CDC certified products to ensure elimination of viral pathogens.

The third step is to Certify. In order for your employees, customers, and tenets to feel safe in their building, we will put a sticker decal on the window or door that shows the cleaning and sanitization process that has been taken at your business.

Create a safe environment and give your customers one less thing to think about. Give us a call at (619) 280-2377 to go through our 3 C’s Certified: SERVPRO Cleaned program.

Call SERVPRO of Metrocrest to schedule your Certified Cleaning (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498


Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

Does your commercial building have an ERP?

8/10/2020 (Permalink)

Schedule your ERP today, call SERVPRO of Metrocrest (972) 233-8400

Does your commercial building have an ERP (Emergency Ready Profile)? An ERP serves as a quick reference detailing important building and contact information for your property in the event of an emergency. Knowing what to do and who to call in advance is the key to timely mitigation and can minimize the effects of any weather-related disaster.

No matter where you live, it is important to be informed and prepared for any natural disaster that may occur. Natural disasters often strike without warning, leaving behind a trail of destruction and devastation. There are steps you can take to ensure you are prepared and an ERP is one of them.

When disaster strikes, make sure you have experienced professionals of SERVPRO of Metrocrest on your side. No matter how big or small, SERVPRO of Metrocrest will be ready to help make your property damage "Like it never even happened."

Call SERVPRO of Metrocrest to set up an appointment to get your ERP (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498


Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

SERVPRO of Metrocrest are the experts at Handling Mold in the Dallas Area

8/5/2020 (Permalink)

If your home or office suffers from mold, call SERVPRO of Metrocrest to help with your mold remediation. 9972) 233-8400

The technicians at SERVPRO of Metrocrest undergo comprehensive training to identify areas of mold and how to safely remove it. Our technicians use an array of moisture detection equipment to locate areas of raised moisture behind walls, under floors, and within ceilings.

Depending on the level of infestation in your home or office, our technicians will remove items too damaged for restoration and then bring the humidity down to levels too low for mold growth. We do this through the use of professional grade drying and dehumidifying equipment. We also spray antimicrobial solution to help stop the mold growth on all the affected areas. There are some instances in which hard scrubbing, sanding or soda blasting on surfaces will be needed to remove the mold colonies.

When mold damage has persisted for an extended period of time the severity of the damage to your home or office might be too considerable to overcome. In these cases, the only suitable solution is to remove these elements and replace them with new materials.

If your home or office suffers from mold damage call the professionals at SERVPRO of Metrocrest (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498


Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

Signs of water damage in your bathroom

7/27/2020 (Permalink)

If your property suffers from a bathroom water damage contact SERVPRO of Metrocrest (972) 233-8400.

Water damage in your bathroom is not always easy to find since water is a normal occurrence in bathrooms.

There are many hidden culprits such as cracked shower tiles, or leaky seals around a toilet bowl where tiny leaks can end up causing large amounts of damage to the floorboards, walls, and ceilings.

Knowing what to look for is vital for any property owners. The following tips will prevent extensive water damage in bathrooms.

A Soft Floor

If you know your home was built with a wooden floor truss system, the sub floor is most likely made of plywood. If the plywood is subjected to moisture, the subfloor will rot, and the floor will begin to feel soft or spongy in places. This could lead to your entire floor collapsing if left unattended.

Trust Your Nose

If you smell something musty or damp, it could be due to moisture damage lurking behind the walls. Although many older homes have this smell, rooms with actual damage have a more prominent smell. Sometimes you might not be able to see it but be sure to trust your nose.

Warped Walls

When drywall absorbs water, it begins to swell and becomes soft. This is another clear sign that may point to an extensive problem. Over time, the damaged area starts to crumble, especially around the baseboards. If you run your hand across the wall and it feels uneven or looks crooked when you look at it, you could have water damage behind the walls.

Visible Mold

Mold is built from the inside out so that by the time you can see it, no matter how much you scrub, the problem will not go away. You will need the help of our specialists to return your home to a safe place for the whole family.

If your property suffers from a bathroom water damage, call SERVPRO of Metrocrest to help make things, “Like it never even happened.” (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498


Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

Types of Storm Damage in the Dallas, TX Area

7/21/2020 (Permalink)

If your home suffers from storm damage call SERVPRO of Metrocrest (972) 233-8400.

Flood damage, wind damage, and hail damage are all possibilities here in the Dallas, Texas area. If storm damage hits your home or office, here are a few tips to help:

Flood Damage & Recovery
If your home or office space is near water, or in a low-lying area, flood water damage is a risk. Heavy rains and flooding may cause water damage. If the land around your home or business cannot redirect the additional water, flooding can happen. Even homes and businesses at higher elevations can sustain flood damage if frozen pipes break. As soon as you see flooding in your home, contact SERVPRO of Metrocrest (972) 233-8400 to start the water mitigation process.

Wind Damage Restoration
Tornadoes often cause severe wind damage. This was the case in late 2019 when a tornado tore through the Dallas area and left it unrecognizable. Roof damage from strong winds may lift roof shingles, causing cracks, or even removing parts of an entire roof. Repairing roof damage may prove difficult for homeowners and business owners after a disaster due to damages that is not easily seen. If you have wind damage, make sure to ask for a professional to check your roof for moisture and signs of roof leaks.

Hail Damage & Recovery
Hail damage may be the most overlooked cause of major storm damage. Hail can damage not just your roof but also your siding, exterior walls, and windows. You may think your home or office has survived a hailstorm without damage, but hail damage can be difficult to identify. It would be a good idea to hire a roofing professional to inspect your roof and exterior walls for damage.

Impact Damage & Recovery
During a major storm it is not just wind, hail, and rain that can cause major damage to your home or business. Trees can cause horrendous damage just like weather can. Big trees are a huge bonus in a yard because they can produce shade but during a storm, they can cause damage. You will want to make sure that your trees are at least alive and there aren’t any branches that extend over your home or are breaking off. If you happen to have a tree fall on your home, not only could it damage the roof of your home or business , but the force from high winds and size of the tree could cause it to enter the home and damage the walls, flooring and content inside.

SERVPRO of Metrocrest is just a phone call away. We are here to help 24 hours a day, 7 days a week. No matter the size of your storm damage we will work to make it “Like it never even happened.”

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498


Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

A Coppell, TX Water Damage

7/19/2020 (Permalink)

If your home suffers from a water damage, call SERVPRO of Metrocrest (972) 233-8400.

A Coppell, TX family came home after a summer vacation to see their kitchen ceiling caved in by an upstairs water leak. They were quick to call SERVPRO of Metrocrest to come out to help with their water damage. SERVPRO of Metrocrest’s first priority is always to make our customer feel safe and cared for during their time of devastation. Once we walked our customer through the drying process and evaluated the area, we started to work immediately on cleaning up their home of debris, extract water, and set up drying equipment that was needed. We worked closely with their insurance company to take the ease off our customer and to help get their claim underway. If you suffer from a water damage call the company that cares, call SERVPRO of Metrocrest. (972) 233-8400 https://www.SERVPROmetrocrest.com/

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498


Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

Call SERVPRO of Metrocrest for Fire Damage Restoration

7/17/2020 (Permalink)

Have you ever experienced a home or commercial building fire? If you have, you know it can be an extremely scary time for multiple people. SERVPRO of Metrocrest specializes in fire damage restoration and we are here to help you! We assure you we have the expertise to make sure your home is restored properly.


We have experience working with commercial and residential fires. Many of our fire damage restoration jobs have been rooted from kitchen fires. A lot of times the walls and ceiling are the main areas that are damaged. Homeowners call SERVPRO of Metrocrest in hopes that we can restore their home back to how it was before the fire happened, and we can do just that! 

If you ever experience a fire and need to restore your home, call SERVPRO of Metrocrest at (972) 233-8400https://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498


Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

Tips on How to Prevent a Kitchen Fire in your Dallas, TX Home

7/15/2020 (Permalink)

If your home needs fire mitigation work, call the company that cares, call SERVPRO of Metrocrest (972) 233-8400.

Most house fires start in the Kitchen. Here are 10 tips on how to prevent kitchen fires in your home:

  1. Never leave your cooking area unattended.
  2. To avoid grease buildup, clean cooking surfaces regularly.
  3. While cooking near an open flame, never wear loose clothing.
  4. Keep potholders, towels, utensils, plastic bags, oven mitts etc. away from anything that generates heat in your kitchen.
  5. Before going to bed or leaving your home, check your kitchen to make your sure everything is turned off.
  6. Make sure to have smoke alarms installed in your kitchen and throughout your home and make sure they are working.
  7. When cooking, use a timer to remember the stove and/or oven is in use.
  8. Keep electric appliances are not in use, keep them unplugged.
  9. When using your microwave, make sure you are using microwave safe containers.
  10. Do not overfill pots and pans with oil or grease. 

SERVPRO of Metrocrest wants you to be safe and aware of the safety tips of cooking in a kitchen. If you do ever experience a home fire, call us at (972) 233-8400. https://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498


Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

Commercial Cleaning Services by SERVPRO of Metrocrest

7/8/2020 (Permalink)

Not only does SERVPRO of Metrocrest have residential and commercial restoration services, but we also have commercial cleaning services.

Professional cleaning helps to protect your carpet and upholstery and increase its lifespan. You do not have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Metrocrest for prompt service. Whether it is removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best. 

Specialty Cleaning Services

  • Air Ducts and HVAC
  • Bio-hazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism 

If your business needs any type of cleaning or restoration services completed call SERVPRO of Metrocrest at (972) 233-8400. https://www.SERVPROmetrocrest.com/commercial-cleaning

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498


Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

Warmer Weather is Coming. Watch Out for Mold!

6/15/2020 (Permalink)

Call SERVPRO of Metrocrest to schedule your mold remediation. (972) 233-8400

According to the CDC, molds are found in virtually every environment and can be detected, both indoors and outdoors, year-round. Mold growth is encouraged by warm and humid conditions. Outdoors they can be found in shady, damp areas or places where leaves or other vegetation is decomposing. Indoors they can be found where humidity levels are high.

Since warm weather is coming up quickly, we wanted to remind you that the Dallas/Fort Worth area can get pretty humid when the weather warms up. Make sure you're taking the proper precautions in your home to avoid it. Here is what the CDC has to say.

Specific Recommendations:

  • Keep humidity levels as low as you can—no higher than 50%–all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature, so you will need to check the humidity levels more than once a day.
  • Use an air conditioner or a dehumidifier during humid months.
  • Be sure the home has adequate ventilation, including exhaust fans.
  • Add mold inhibitors to paints before application.
  • Clean bathrooms with mold killing products.
  • Do not carpet bathrooms and basements.
  • Remove or replace previously soaked carpets and upholstery.

If you think your home or business is affected by mold, give SERVPRO of Metrocrest a call at (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498

What Happens After You Call?

6/12/2020 (Permalink)

Call SERVPRO today to help with your water restoration needs (972) 233-8400.

Water damage, small or large, is stressful enough by itself and we understand that here at our SERVPRO office. We want to help you through this process as quickly and as easily as we can. Here are a few steps that we take to ensure that you are well taken care of:

Step 1: Call SERVPRO of Metrocrest (972) 233-8400. We will guide you through the crisis and will ask several questions to help us better understand the equipment and resources that we will need for your job. 

Step 2: Inspection and assessment. We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3: The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4: Drying and dehumidification. We use specialized equipment to remove the remaining water that is harder to access. Our trained Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5: Cleaning and sanitizing. We clean all the restorable items and structures damaged by the water. We are adept at cleaning contents using several techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6: Restoration. Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

If you experience a water damage call SERVPRO of Metrocrest (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498


Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

Cleaning Your Business During COVID-19

6/8/2020 (Permalink)

Call SERVPRO of Metrocrest to schedule your Covid-19 cleaning. (972) 233-8400

Cleaning Your Business During COVID-19

SERVPRO of Metrocrest offers cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your property back to business. SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. SERVPRO uses EPA approved products and follows the CDC guidelines for cleanup practices. If you are interested in inquiring about our services we are here to help – 24 hours a day, seven days a week, while life gets back to normal in the communities, we all call home.

The CDC recommends the use of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this strain of the coronavirus, we are following all guidelines as provided by the CDC.

SERVPRO of Metrocrest technicians are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC.

We make disaster "Like it never even happened." Call SERVPRO of Metrocrest today (972) 233-8400. 

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498


Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

Employee Safety During COVID-19

6/3/2020 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

Employee Safety During COVID-19

Here at SERVPRO of Metrocrest, we want to share a few helpful tips to keep your employees safe.

Practice Good Hygiene

  • Stop shaking hands – use other noncontact methods of greeting
  • Clean hands with sanitizer or wash their hands frequently
  • Avoid touching their faces and cover coughs and sneezes
  • Disinfect surfaces like doorknobs, tables, desks, and handrails regularly
  • Increase ventilation by opening windows or adjusting air conditioning

Be Careful with Meetings & Travel 

  • Use videoconferencing for meetings when possible
  • When not possible, hold meetings in open, well-ventilated spaces
  • Consider adjusting or postponing large meetings or gatherings
  • Assess the risks of business travel

Handle Food Carefully 

  • Limit sharing food with others
  • Strengthen health screenings for cafeteria staff and their close contacts
  • Ensure cafeteria staff and their close contacts practice strict hygiene

Stay Home if…

  • They are feeling sick
  • They have a sick family member in their home

SERVPRO of Metrocrest is locally owned and operated. We make your damage "Like it never even happened." Give us a call today at (972) 233-8400. 

What to do and not to do after flooding

6/3/2020 (Permalink)

Call SERVPRO of Metrocrest today to help with your water mitigation (972) 233-8400.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging

Call SERVPRO of Metrocrest to help with your water damage (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Certified: SERVPRO Cleaned – a defensive cleaning program

5/21/2020 (Permalink)

Schedule your Certified Cleaning today by calling SERVPRO of Metrocrest (972) 233-8400.

Let us help you get back to business

As our communities re-open in Dallas, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we have developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we are offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you have selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Metrocrest today at (972) 233-8400 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Commercial Water Damage in Addison, TX

5/13/2020 (Permalink)

If your home or office has a water damage, call SERVPRO of Metrocrest to help with your restoration needs (972) 233-8400.

A business in Addison, TX suffered a water damage due to a heavy rainstorm in our area. As soon as the damage was noticed, the facilities manager contacted SERVPRO of Metrocrest to begin mitigation. Unfortunately, there were numerous rooms and offices that was affected by water. SERVPRO of Metrocrest did an assessment of the damage and then began working immediately by extracting the standing water, we then set up air movers and dehumidifiers to dry out the property. If you suffer an unexpected water damage call SERVPRO of Metrocrest (972) 233-8400 and we will make it “Like it never even happened.”


*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*
Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:
• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400


Follow us on Twitter @SERVPRO9498


Facebook: https://www.facebook.com/SERVPROofmetrocrest/


https://www.SERVPROmetrocrest.com/

What to know about dishwasher leaks

4/29/2020 (Permalink)

Call SERVPRO of Metrocrest to help with your water damage (972) 233-8400.

For some people, dishwasher leaks start as a slow drip that may not be immediately noticed. Others discover dishwasher leaks as soap suds bubble their way across the kitchen floor.

Stopping leaks before they cause damage is ideal, but depending on the situation, is not always possible.

Time is critical when it comes to a water leak of any type. The faster you respond and take action to stop water from spilling onto your kitchen floor, the less damage that will be done – and that means less costly repairs!

What to do When Your Dishwasher Leaks

  1. If your dishwasher is leaking a significant amount of water, first turn off the dish washing cycle. For small leaks, it may be possible to capture the water with a towel or bowl and let the cycle finish first, but this is generally not recommended.
  2. Try to keep water from pooling on the floor. It’s easy for water to travel downwards and cause damage to your home’s structure out of sight. Use bowls, plates, and towels to capture and control the water flow.
  3. Clean up as much water as you can to minimize damage.
  4. Determine the cause of the leak. Every leak has its own particular cause, and your course of action may take a bit of detective work.
  5. Repair your dishwasher leak before it ruins your kitchen floor. Some flooring is more susceptible to water damage than others, such as wood or bamboo.

If you have an unexpected water damage call SERVPRO of Metrocrest (972) 233-8400. We are always here to help!

 http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Water Damage? Let SERVPRO of Metrocrest help!

4/27/2020 (Permalink)

Call SERVPRO of Metrocrest to help with your water damage. (972) 233-8400

The sooner you detect and respond to a water emergency in your home or office, the less the damage will cost you. Go with the team that’s faster to any size disaster….SERVPRO of Metrocrest.

  • Within Minutes - Water is absorbed into walls, floors, upholstery and belongings. 
  • Within 1 to 2 Hours - Drywall swells, metal surfaces tarnish and furniture begins to warp/mold.
  • Within 48 Hours to Week - Mold grows, doors and furniture warp, metal begins to rust.
  • Over A Week - Structural safety, mold growth, and biohazard contaminants pose serious risks.

Here at SERVPRO of Metrocrest we have the following Service Response Guidelines*:

  • ONE – Within one hour from the first notice of your loss, a SERVPRO Franchise Professional will contact you to arrange for service.
  • FOUR – Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services.
  • EIGHT – Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

If you have an unexpected water damage call SERVPRO of Metrocrest (972) 233-8400. We are always here to help!

 http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest - Biohazard

4/24/2020 (Permalink)

Call SERVPRO of Metrocest for your Biohazard needs (972) 233-8400.

Our biohazard team is among the most heavily trained and certified technicians, with accreditations in multiple firms like the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the American Bio-Recovery Association (ABRA.) These same experienced professionals can respond with empathy to recover and clean up the effects of sewage backup, drug labs, traumas, crime scenes, hoarding, and pathogenic threats.
No matter what bio-threats home and businesses face in the Dallas/Fort Worth are, our SERVPRO of Metrocrest professionals can make it “Like it never even happened.”

Call SERVPRO of Metrocrest (972) 233-8400 to help with your biohazard.

https://www.SERVPROmetrocrest.com/biohazard-cleaning

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Mold Remediation Process

4/20/2020 (Permalink)

Call SERVPRO of Metrocrest to help with your mold remediation. (972) 233-8400. https://www.SERVPROmetrocrest.com/mold-remediation

Mold remediation is a process in which mold is cleaned and removed from a building. Mold remediation is necessary in cases where significant growth is present in various possible areas of a building, including carpets, ceilings and drywall. Typically, mold remediation involves special chemicals and cleaners to remove existing mold and prevent future growth. SERVPRO of Metrocrest is certified in Mold Remediation.
The following are the steps for Mold Remediation:
Step 1: Call SERVPRO of Metrocrest (972) 233-8400
Step 2: SERVPRO of Metrocrest will come out and do an inspection and mold damage assessment
Step 3: SERVPRO of Metrocrest will build a mold containment
Step 4: SERVPRO of Metrocrest will do air filtration with an air scrubber
Step 5: SERVPRO of Metrocrest will remove mold and mold-infested materials
Step 6: SERVPRO of Metrocrest will cleaning contents and belonging
Step 7: SERVPRO of Metrocrest will make it “Like it never even happened.”

Call SERVPRO of Metrocrest (972) 233-8400 for your Mold Remediation.

 https://www.SERVPROmetrocrest.com/mold-remediation

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Here to Help

4/15/2020 (Permalink)

Call SERVPRO of Metrocrest to schedule your cleaning (972) 233-8400.

Time is money in the workplace. Both employers and employees cannot afford lost work time due to sickness.
What can employers do to promote a healthy work environment in light of COVID-19 or any other infectious diseases?
A simple and efficient path to promote workplace health includes the following items:
1. Encourage hand washing with real soap for at least 20 seconds.
2. Put hand sanitizer in numerous stations around the office or facility.
3. Provide disinfectant wipes for employees to wipe down surfaces such as keyboards, mouse, desk, chair, pens, stylus, pencils, touch screens, etc.
4. Allow employees to wear disposable gloves.
5. Remind employees of the company's sick policy. Sharing COVID-19 or Influenza with workspace mates or the production crew could be very costly to all involved parties.
6. Coordinate with the facility cleaning team regarding special measures to be taken during flu season or during periods of significant employee sickness.
These measures are very basic yet they go a long way to keep the workplace healthy and happy.

Call SERVPRO of Metrocrest to schedule your cleaning (972) 233-8300

 https://www.SERVPROmetrocrest.com/cleaning-services

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

NORTH TEXAS SPRING STORM PREPARATION INFORMATION

4/13/2020 (Permalink)

SERVPRO of Metrocrest is here to help (972) 233-8400.

Taking proactive steps to protect your family and property from severe storms before they hit can save lives and minimize damage to your home or business in North Texas.

Severe storms including hail storms, tornadoes, and floods can cause billions of dollars in damage in the United States every year. When big storms hit, many families find themselves disorganized and unprepared. When preparing for a storm, it is important to have a storm plan and make sure everyone in your home knows the plan, in case of emergency.

Having a plan increases your chances of keeping you and your family safe. If you live in an area prone to flooding, consider buying flood insurance, as flooding is typically not covered under most homeowners insurance policies. In order to stay safe, it is important to understand your risks and have a plan of action in place before the storm hits.

Creating Your Storm Safety Plan

The first step is to create a written disaster plan and review it with everyone in your family, or as we call it at SERVPRO® of Metrocrest an ERP, Emergency Response Plan. Make sure everyone knows where to go and what to do in case of an emergency. Identify an emergency meeting place, such as a park, building, or other landmark near your home. If you get separated during the storm, have everyone meet at the designated location.

It is smart to assign an out-of-state friend or relative to be your family's emergency contact person. Teach all of the adults and responsible children how to shut off utilities in your home. Shutting off gas and water mains can decrease your risk of additional damage.

When a severe storm is approaching your North Texas community, tune into a local TV or radio broadcast covering the storm and follow evacuation orders, if they are issued. Check your emergency supplies and make sure you have enough water for everyone in your home, typically 1 gallon of water per person, per day for at least 3 days. Fill up your bathtubs with clean water. Turn your refrigerator and freezer up to the maximum setting so your food will stay cold for as long as possible in the event of a power outage. If you have storm shutters on your windows, make sure they are closed and secured. If not you can use pre-cut plywood to cover exposed glass. To prevent damage from flying objects, bring outdoor furniture, tools, pots and toys in from outside. Secure important documents, photographs and other valuables in a waterproof and fireproof case.

For more information on the services that SERVPRO® of Metrocrest provides regarding water and storm damage cleanup for your commercial or residential structure, please visit or call:

www.SERVPROmetrocrest.com/storm-flooding-restoration

or call us today at (972) 233-8400

Fire Damage Restoration Services in the Dallas, TX Area

4/10/2020 (Permalink)

Call SERVPRO of Metrocrest for all your fire restoration needs (972) 233-8400.

Damages found in your home after a fire, can go far beyond what you might expect. Regardless of the size of the fire that you experience, smoke, soot, and ash often affect more than the immediate area around the source of a fire. 
  
Restoration cleaning professionals often use a variety of cleaning methods to treat a fire damaged home. It takes quality training, specialized equipment, and years of experience to perform the necessary services. You should expect nothing less than high-quality, exceptional service from a company performing restoration services on your property. 
  
SERVPRO of Metrocrest has IICRC certified technicians who go to work immediately mitigating damage and preventing losses after a fire disaster occurs. We pay specific attention to structural components, contents, and personal belongings, along with any items attached to the structure itself. 
  
Cabinets often have a finished surface that adds a small amount of protection. However, the inside of the doors and interior of each drawer usually consist of raw materials that can absorb residues, causing extensive damage that requires specific attention. 
  
  
When SERVPRO of Metrocrest begins cleaning windows affected by the fire, it involves the entire framework and any hardware, not just the glass. Drapery, pictures, and other wall-mounted contents also involve different cleaning methods, especially on items made of different materials, including wood, metal, or plastic. 
  
A fire that started in your kitchen may end up in your attic. Any raw structural timber exposed to water or fire damage might need replacement, rather than restoration, due to the costs involved. Same goes for any insulation damaged during a fire; in almost every situation, it is far less expensive to replace insulation than it is to attempt restoration. 
  
Call SERVPRO of Metrocrest for all your fire damage restoration needs (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Lightning can cause a house fire

4/8/2020 (Permalink)

Call SERVPRO of Metrocrest to help with your fire restoration needs (972) 233-8400.

4/1/2020

Did you know that thunderstorms can create fire damage in your home or business? Lightning striking your home can set your electrical lines on fire and create smoke damage, or any other material it happens to strike. When this happens, it leaves your home smoked up with a black residue (soot) all over your home or business. Don’t worry because the SERVPRO of Metrocrest professionals are here to make fire damage “Like it never even happened."® Locally owned and operated in Addison, Texas, and serving the greater Dallas, TX area. Yes, we have come to the rescue of many smoke damaged homes and businesses due to lightning strikes. We are the fire and smoke damage professionals for North Texas!

SERVPRO of Metrocrest has the capability to pack out your home or business contents after a fire loss. Cleanup those contents and store them in a safe warehouse facility.

Please call SERVPRO of Metrocrest at:

(972) 233-8400, or visit our website at

http://www.SERVPROmetrocrest.com/


Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Commercial Water Loss

4/6/2020 (Permalink)

If your commercial building suffers a water damage, call the company that cares, call SERVPRO of Metrocrest (972) 233-8400.

As the owner of a commercial property in Dallas and the surrounding areas, you will likely be responsible for maintaining its pipework including repairs if things go wrong. Since most office buildings and businesses remain unoccupied at night and on weekends, the potential for water damage can be very high on these premises.

Detecting Water Damage

Leaks can be caused either suddenly as in the case of bursting pipes, which can be detected instantly, or gradually by a hose or pipe leaking slowly over a period of time. Underground leaks are another common problem. To find out if your business has a water leak look for the following signs.

  • Do you hear the sound of running water?
  • Are any wet areas or running water visible?
  • Can you detect an unusual drop in water pressure?

If you find yourself answering in the affirmative to any of these questions in Dallas and the surrounding areas, there is a good chance of an undetected water leak present at your business. SERVPRO® of Metrocrest can come to your place of business and check for moisture in your walls, floors, and ceiling. If you do in fact have a water leak, we will be able to successfully help with the structural drying of your business.

For more information on the services that SERVPRO® of Metrocrest provides regarding water and fire damage cleanup for your commercial structures, please visit or call:

www.SERVPROmetrocrest.com/commercial-restoration-cleaning or call today at (972) 233-8400

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest - We are here to help

4/3/2020 (Permalink)

SERVPRO of Metrocrest is open 24 hrs. a day 7 days a week!

SERVPRO being a disaster recovery, emergency mitigation and disinfection, and restoration company provides essential services necessary to protect public health, safety, and essential operation of homes and businesses. When water or fire damage drives a family from its home, SERVPRO mitigates the adverse effects and restores the residence for occupancy. When dangerous toxins or pathogens, such as microbes and viruses, contaminate a structure, SERVPRO utilizes products approved by the U.S. EPA to clean, disinfect and restore the property.
SERVPRO plays a vital role in protecting public health and safety.

As the current COVID19 crisis unfolds, orders have been promulgated to shelter in place and limit movements. All of these orders have recognized the vital importance of service providers necessary to maintain the safety, sanitation, and essential operation of critical infrastructure, residences, and businesses. According to the U.S. Department of Homeland Security Guidance on the Essential Critical Infrastructure Workforce dated March 19, 2020, SERVPRO professionals are designated as “essential critical infrastructure workers”.

Call SERVPRO of Metrocrest (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Commercial Water Damage in Plano, TX

4/1/2020 (Permalink)

Call SERVPRO of Metrocrest for your commercial water damage (972) 233-8400.

SERVPRO of Metrocrest was called out to a flooded office building in Plano, TX.  A water heater had busted and continued to run continuously to the floors below of the building for several hours before the water damage was discovered.  Over 6,000 sq ft of glue down carpet and tile floors were wet from the water damage.  SERVPRO of Metrocrest arrived on-site within an hour of their call. Our technicians extracted all standing water while moving office furniture and other miscellaneous contents.  Wet rugs were removed from the building and transported to the SERVPRO of Metrocrest warehouse to be cleaned and dried out.  After extraction, SERVPRO of Metrocrest setup dehumidifiers and air movers to dry out the affected walls, ceiling, and floors.  SERVPRO of Metrocrest is ALWAYS ready when disaster strikes, whether it's a residential or commercial structure.  Call us when water and flood damage cleanup is needed at your home or business.

Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Keeping Your Workplace Safe and Healthy

3/31/2020 (Permalink)

Call SERVPRO of Metrocrest to schedule your cleaning (972) 233-8400.

Time is money in the workplace. Both employers and employees cannot afford lost work time due to sickness.

Workplace Specific Health Strategies

What can employers do to promote a healthy work environment in light of COVID-19 or any other infectious diseases?

A simple and efficient path to promote workplace health includes the following items:

  1. Encourage hand washing with real soap for at least 20 seconds.
  2. Put hand sanitizer in numerous stations around the office or facility.
  3. Provide disinfectant wipes for employees to wipe down surfaces such as keyboards, mouse, desk, chair, pens, stylus, pencils, touch screens, etc.
  4. Allow employees to wear disposable gloves.
  5. Remind employees of the company's sick policy. Sharing COVID-19 or Influenza with workspace mates or the production crew could be very costly to all involved parties.
  6. Coordinate with the facility cleaning team regarding special measures to be taken during flu season or during periods of significant employee sickness.

These measures are very basic yet they go a long way to keep the workplace healthy and happy.

When is the right time to call in a professional cleaning service to clean, disinfect, and sanitize the workplace?

Seeking consultation and assistance from a highly trained, well-informed, and experienced cleaning professional to address workplace health and hygiene is both proactive and pre-emptive. Losing multiple teams or crew members to an outbreak of an infectious disease for a week or two could crush production efficiencies. An office or sales force outbreak could slow or halt sales generation and depress a revenue cycle. The cost of an absentee employee is so much more than paid sick leave.

Qualified cleaning professional like SERVPRO of Metrocrest can provide prevention strategies for a business as well as for a school, daycare or church. People recognize SERVPRO as the industry leader for water and fire damage restoration and disaster recovery. SERVPRO of Metrocrest team also specializes in commercial cleaning at a level that exceeds other cleaning services. Using advanced restoration and cleaning equipment, SERVPRO experts clean to the deepest level.

For a deep clean that can address germs and infection in an office workspace or industrial environment, the team at SERVPRO of Metrocrest offers a comprehensive solution that includes disinfecting all floors and flat surfaces. They can also address the more heavy-duty situations out on the plant floor and in the canteen, showers, and restrooms.

SERVPRO of Metrocrest can make any business look, smell, feeling fresh and clean at the same time making it a sanitary and safe environment. Most people only think of a flooded house, a sewage spill, fire damage, or disaster recovery when they think of SERVPRO. But the professionals at SERVPRO of Metrocrest have been providing deep clean and regular maintenance for businesses, schools, daycares, churches, and homes for decades.

Call SERVPRO of Metrocrest today to schedule your cleaning (972) 233-8400.

We are Cleaning Experts

3/29/2020 (Permalink)

Call SERVPRO of Metrocrest to schedule your proactive cleaning. (972) 233-8400

SERVPRO of Metrocrest is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today SERVPRO of Metrocrest, (972) 233-8400

SERVPRO of Metrocrest will make the fire damage to your home seem “Like it never even happened."

3/24/2020 (Permalink)

If your home suffers a fire loss, please call SERVPRO of Metrocrest (972) 233-8400.

The fire is put out, now what? After you have called 911 and the firefighters have come put out the fire in your home, while the immediate danger has passed, the fire will continue to damage the home if professionals of SERVPRO of Metrocrest are not called in.  

If ash and smoke is left unhindered it will cause extensive corrosion, etching and discoloration, not to mention lingering odors.  According to the IICRC (Institute of Inspection Cleaning and Restoration Certification), it takes just minutes after a fire for soot residue to settle onto the property.  Discoloration of porous materials is permanent but other surfaces can be cleaned to remove the damage.  Within hours all surfaces begin to suffer from fire and smoke damage.  Wooden furniture may require refinishing, metals begins to rust and corrode, and painted walls begin to yellow.  In addition, some clothing can be permanently stained, and your flooring could end up requiring you to refinish or replace it.  If left untreated, within weeks the restoration process will take longer and cost you more.  The prolonged soot exposure can ruin some of your belongings and is also not good for you and your family’s health.

SERVPRO of Metrocrest is here to help you with all of your fire damage needs.  Our trained technicians are available 24/7 and have the cleaning and restoration experience to quickly restore your home to pre-fire condition.  

For more information on our fire restoration services, please call SERVPRO of Metrocreset (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Call SERVPRO of Metrocrest for your fire mitigation needs

3/19/2020 (Permalink)

Call SERVPRO of Metrocest for your fire mitigation needs (972) 233-8400.

Damages found in your home after a fire, can go far beyond what you might expect. Regardless of the size of the fire that you experience, smoke, soot, and ash often affect more than the immediate area around the source of a fire. 
  
Restoration cleaning professionals often use a variety of cleaning methods to treat a fire damaged home. It takes quality training, specialized equipment, and years of experience to perform the necessary services. You should expect nothing less than high-quality, exceptional service from a company performing restoration services on your property. 
  
SERVPRO of Metrocrest has IICRC certified technicians who go to work immediately mitigating damage and preventing losses after a fire disaster occurs. We pay specific attention to structural components, contents, and personal belongings, along with any items attached to the structure itself. 
  
Cabinets often have a finished surface that adds a small amount of protection. However, the inside of the doors and interior of each drawer usually consist of raw materials that can absorb residues, causing extensive damage that requires specific attention. 
  
  
When SERVPRO of Metrocrest begins cleaning windows affected by the fire, it involves the entire framework and any hardware, not just the glass. Drapery, pictures, and other wall-mounted contents also involve different cleaning methods, especially on items made of different materials, including wood, metal, or plastic. 
  
A fire that started in your kitchen may end up in your attic. Any raw structural timber exposed to water or fire damage might need replacement, rather than restoration, due to the costs involved. Same goes for any insulation damaged during a fire; in almost every situation, it is far less expensive to replace insulation than it is to attempt restoration. 
  
Call SERVPRO of Metrocrest for all your fire damage restoration needs (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Cleaning and the Coronavirus

3/19/2020 (Permalink)

Call to schedule your cleaning (972) 233-8400.

Coronavirus is causing so many people anxiety with keeping things cleaned and sanitized. SERVPRO of Metrocrest has several steps to keep your home and office clean, sanitized, and disinfected.

SERVPRO of Metrocrest uses multiple steps to disinfect areas. We use environmental controls such as hydroxyl generators and air scrubbers to clean and sanitize the air.

Our Technicians wear goggles, rubber gloves, rubber boots, N-19 masks, and Tyvek suits to protect against airborne viruses and any chemicals that may potentially come into contact with their body and cause irritation.

After SERVPRO of Metrocrest cleans the infected area, sanitizing is the next step. We use an ultra-low volume fogger and an EPA-regulated, hospital-grade disinfectant. These two together creates a fine and even mist to cover any area.

Call (972) 233-8400 to set up your cleaning.

Why SERVPRO of Metrocrest for your water damage

3/16/2020 (Permalink)

Call SERVPRO of Metrocrest to help with your water mitigation needs (972) 233-8400.

When a water damage happens, regardless of the source, you need a professional service like SERVPRO of Metrocrest. We have years of experience and training to return your home to normal as quickly as possible.

Significant water damage in your home is not something many people even consider possible. Broken plumbing such as a leaking faucet can cause thousands of dollars in damage before the homeowner is even aware of it. Fortunately, SERVPRO of Metrocrest has the skills and equipment to take care of it. 

First, we inspect the damage of your home. Once that is done, we remove any standing water with our water extractors.

Our next step is to examine the property no longer under water. There is always some water trapped in carpets and wood floors, so our technicians will use special vacuums designed to remove water without damaging the nape of the carpet or surface of the wood. If the standing water was high enough, there might be some amount behind the walls as well. If we find excess water, we use extraction wands to draw it out. 

After all the water has been extracted our technicians will set up drying equipment such as air movers and dehumidifiers to assist and quicken the natural drying process.

If you have a water damage big or small call SERVPRO of Metrocrest. We are a 24/7 restoration company, always here to help!

Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

What Happens During Mold Remediation

3/12/2020 (Permalink)

If you need mold remediation in your home, call SERVPRO of Metrocrest (972) 233-8400. https://www.SERVPROmetrocrest.com/mold-remediation

Discovering a mold problem is an unwelcome situation for any property owner.
If you are concerned about household mold, a Mold Assessment Consultant
will be able to provide you with mold indoor air quality testing to determine
the extent of the issue. Once your mold inspection has been completed,
call SERVPRO of Metrocrest and we will be ready to start the mold remediation services immediately. A highly rated company like SERVPRO of Metrocrest will be able to perform your mold remediation services in a timely and effective manner. If you are preparing for a mold removal procedure in your home, here is a look at what you can expect during mold remediation.

Initial Assessment

Each mold remediation procedure begins with an initial assessment from a Mold Assessment Consultant. The Consultant has specialized training for detecting mold spores in your indoor air. After the air quality test has been completed, you will receive a set of written instructions for your mold removal protocol. This protocol will provide guidelines for your mold remediation company to follow.

Mold Removal

After the initial assessment and written protocol have been completed,
your home will be ready for the mold removal process. A technician will
set up barriers throughout your home so that mold spores do not spread.
Next, any affected porous surfaces will be removed. For example, your
drywall, carpet, carpet padding, and insulation may all need to be taken
out. Once the removal has been completed, the technician will clean and
sanitize all surfaces, and apply an anti-fungal paint where needed.

Air Scrubbing and Clearance Testing

The final steps of mold remediation are air scrubbing and clearance testing.
Once all of the contaminated materials have been removed, your technician
will use air scrubbers to reduce the mold spores to a healthy level for
your indoor air. After this procedure has been completed, your Mold Assessment
Consultant will return to perform a final clearance testing for your home.
The final step is for your Consultant to sign a document certifying that
your mold remediation has been completed successfully.

If you need mold remediation call SERVPRO of Metrocrest (972) 233-8400.

https://www.SERVPROmetrocrest.com/mold-remediation

SERVPRO of Metrocrest (972) 233-8400

Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Mold growth in the winter months

3/12/2020 (Permalink)

Call SERVPRO of Metrocrest to help with your mold remediation (972) 233-8400.

The wet season in the winter months is one of the best times of year for molds to grow and expand. Often mold is contained near sources of water where it can easily grow and reproduce. As it grows, mold can breakdown and compromise the integrity and strength of the source in which it lives.

Mold spores are microscopic and are naturally found in the air we breathe indoors and outdoors. When large amounts of spores grow, one’s health may be compromised. Mold can be killed, but if it is not removed properly, it can remain in the area just cleaned and the dry spores can be released into the air. Mold remediation services can help eliminate the mold in your home and personal items affected by water damage.

If you require mold remediation services in your home or business give SERVPRO of Metrocrest a call! (972) 233-8400. We will return your home or business back to “Like it never even happened.”

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400

Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

https://www.SERVPROmetrocrest.com/

Does your Dallas school need to be cleaned and disinfected from viruses?

3/10/2020 (Permalink)

Call SERVPRO of Metrocrest to clean and disinfect your school, home, or office (972) 233-8400.

The CDC has posted information on the seasonal influenza occurring at our schools recently. SERVPRO of Metrocrest can address this issue, as well as others, with the cleaning products we use. Our disinfectants are EPA, FDA and OSHA compliant, have a very low toxicity rating, and are effective against the most common disease and odor-causing organisms, including MRSA, HIV-1 (AIDS virus), Influenza A2, Avian Flu, VRE, TB, Herpes, and many others.

Differences between cleaning, disinfecting, and sanitizing

  1. Cleaning removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
  2. Disinfecting kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.
  3. Sanitizing lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.

SERVPRO of Metrocrest, based in Dallas, Texas can address these issues in an educational environment, business environment, or any other setting where many are working in close contact with others.  SERVPRO can clean and disinfect the surroundings to prevent the spread of these viruses.

Please call our office at (972) 233-8400 to schedule an assessment of your situation.

SERVPRO of Metrocrest (972) 233-8400

Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

https://www.SERVPROmetrocrest.com/

Storm damage to a commercial building

3/3/2020 (Permalink)

If you commercial building was affected by a storm, call SERVPRO of Metrocrest (972) 233-8400.

When you have water and flood damage in your commercial building, consider taking the following precautions to help minimize danger or prevent further damage while waiting for SERVPRO of Metrocrest to arrive.

Damage From Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock.  Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting.  Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpet or floors as they may cause staining.
  • Do not use a household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage.  Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/ or products for personal hygiene and cleanliness if exposed to the contaminated areas.


If your commercial building gets hit by a storm call SERVPRO of Metrocrest (972) 233-8400, we are always here to help.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400

Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

https://www.SERVPROmetrocrest.com/

Spring Cleaning Time in Farmers Branch, TX

3/3/2020 (Permalink)

Call SERVPRO of Metrocrest (972) 233-8400

It's spring cleaning time in Farmers Branch, Texas!  This is the season when we brush off the stunted growth of winter by cleaning every surface. This annual ritual will restore and renovate the appearance of your home or office, but there is another even more important reason for performing these tasks - your family/co-worker’s health.

Did you know that your home/office is a huge germ collector in the winter months? The windows are closed, and air doesn't move much, so when people come down with colds and flu, germs have as heyday bouncing around and collecting on every surface. This greater exposure to germs impacts the healthfulness of our homes/Office.

Once those warm spring breezes begin to blow, lift the windows so clean air can fill your home/office and replace the dust and stale air winter creates. A good and thorough house/office cleaning, including those areas that we typically clean less often like carpets and rugs, curtains, upholstered furniture, tops of door frames, can help remove the dirt, allergens and germs floating around your home to make it healthier and safer for all who live and visit there. SERVPRO of Metrocrest can come in and take care of all your spring cleaning needs. Call us at (972) 233-8400 to schedule your carpet and duct cleanings.

https://www.SERVPROmetrocrest.com/

SERVPRO of Metrocrest (972) 233-8400

Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

A house fire in Irving, Texas

2/24/2020 (Permalink)

If you find yourself in need of fire restoration, call the company that cares, call SERVPRO of Metrocrest (972) 233-8400.

Did you know that thunderstorms can create fire damage in your home or business? Lightning striking your home can set your electrical lines on fire and create smoke damage, or any other material it happens to strike. When this happens, it leaves your home with a black residue (soot) all over your home or business. Don’t worry because the SERVPRO of Metrocrest professionals are here to make fire damage “Like it never even happened."® Locally owned and operated in Addison, Texas, and serving the greater Dallas, TX area. Yes, we have come to the rescue of many smoke damaged homes and businesses due to lightning strikes. We are the fire and smoke damage professionals for North Texas!

SERVPRO of Metrocrest has the capability to pack out your home or business contents after a fire loss. Cleanup those contents and store them in a safe warehouse facility.

Please call SERVPRO of Metrocrest at:

(972) 233-8400, or visit our website at

http://www.SERVPROmetrocrest.com/

What Do You Know About Biohazards?

2/18/2020 (Permalink)

If you need Biohazard cleanup call SERVPRO of Metrocrest (972) 233-8400.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Metrocrest are trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA and State and Local health regulations. Along with these requirements comes compassion to get through these tough situations that impact our customers.  Our trained technician shows compassion toward our customers and get the job done as efficiently as possible.

SERVPRO of Metrocrest is training in the following biohazards issues:

Blood borne Pathogens

Crime Scene Residue

Arson

Vandalism

Sewage Backups

Black Water Intrusions

If you need biohazard clean-up, please contact SERVPRO of Metrocrest at (972) 233-8400.

https://www.SERVPROmetrocrest.com/biohazard-cleaning

Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Heavy Rains in the North Dallas Area

2/17/2020 (Permalink)

Call SERVPRO of Metrocrest for all our water mitigation needs (972) 233-8400.

Heavy rains this season continue to cause water damage to homes and businesses in the North Dallas area.  Our technicians are trained and IICRC certified to clean and dry your damaged property to industry standards. Our vehicles are always loaded with the right equipment and ready to dispatch to any size disaster, no matter how big or small your loss is. Here at SERVPRO of Metrocrest we are happy to help you make it "Like it never even happened."  With the right experience and equipment, the men and women from SERVPRO of Metrocrest are ready to answer your call, day or night, rain or shine.

If you have any type of water damage in your home or business call the trusted professionals at SERVPRO of Metrocrest (972) 233-8400.  Our experienced technicians are always here to help!!

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400

Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

https://www.SERVPROmetrocrest.com/

A house fire in The Colony, TX

2/17/2020 (Permalink)

If you home or business suffers from fire damage, call SERVPRO of Metrocrest (972) 233-8400 and we will make it "Like it never even happened".

A fire can be caused by something as small as a candle left unattended. That is exactly what happened to this home. A candle was left unattended accidently and it caused a house fire. As soon as the homeowners of this The Colony, Texas noticed their house was on fire they called 9-1-1 to get the fire put out and then they made the call to SERVPRO of Metrocrest to help with their fire restoration needs.  SERVPRO of Metrocrest arrived on-sight quickly and worked closely with the homeowner’s insurance adjuster to make this difficult time as easy as possible.

Remember that fire is fast. If you cannot contain the fire immediately, call 9-1-1 from outside the home. 

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400

https://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Attic Fire in Irving, TX

2/13/2020 (Permalink)

Call SERVPRO of Metrocrest for your fire remediation needs (972) 233-8400.

Attic fires can bring down a lot of charred and wet debris into your home. Homeowners see all this and become overwhelmed with the thoughts of having to clean up their homes and contents. You have other things to worry about, let us take care of this part of your loss.  

Our staff has been trained on exactly what to do with any type of fire or smoke damage. We use special equipment and supplies depending on the circumstances surrounding the cause of the fire. If you suffer from a house fire, call SERVPRO of Metrocrest to help with your fire remediation (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400

Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

https://www.SERVPROmetrocrest.com/

Mold growth in a Coppell, TX home

2/12/2020 (Permalink)

If you find mold in your home or office call SERVPRO of Metrocrest (972) 233-8400 to help with your mold remediation.

Microbial growth can not only be found indoors but outdoors as well. It can be found around pipes, windows, or roofs on the outside of your home. If flooding has occurred inside your home, mold will grow in drywall, upholstery, and carpet, just to name a few. Microbial growth can be many unusual colors, smell musty, and will often look like spots. Regardless of what type of mold it is, it needs to be removed. If you see visible mold, do not disturb it by attempting to clean the area yourself, touching the mold, or blowing air across affected areas. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate throughout your home. If you suspect mold, keep loved ones out of the area, turn off fans and the HVAC system, and contact SERVPRO of Metrocrest (972) 233-8400. We are specially trained professionals and will ensure your home and belongings are properly cleaned and dried to inhibit mold growth.

 https://www.SERVPROmetrocrest.com/mold-remediation

SERVPRO of Metrocrest (972) 233-8400

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Mold Growth in Carrollton, TX

2/10/2020 (Permalink)

Call SERVPRO of Metrocrest for your home mold remediation (972) 233-8400.

Are you afraid of mold growing in your home? Controlling the moisture in your home is the best approach to your fear.  

Here are a few things you can do inside your home to keep moisture levels under control:

  • Open exterior doors and windows whenever possible to keep air circulating.
  • For closets that are rarely used, keep the door cracked so air can circulate.
  • Use AC units, dehumidifiers, and exhaust fans regularly.
  • Purchase high quality air filters for your HVAC Unit.
  • Watch for mold growth in the soil in your house plants.
  • Fix water leaks.
  • Check for condensation on your windows.
  • Dry Wet surfaces as soon as possible.
  • Don’t leave wet materials lying around.

If you are taking steps to control the moisture and still smell a musty odor or see signs of mold, there may be a problem that only a remediation company can recognize. Contact SERVPRO of Metrocrest for your mold remediation (972) 233-8400.

SERVPRO of Metrocrest (972) 233-8400

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Mold in a Plano, TX home

2/10/2020 (Permalink)

If you have mold in your home, call SERVPRO of Metrocrest (972) 233-8400.

SERVPRO of Metrocrest was called out to a mold remediation job in a home in Plano, TX. Our highly trained technicians followed the mold protocol and built containment in the home to keep unaffected areas safe. After the containment was built, our technicians tore out all the baseboards, flooring, and walls, that were affected with mold in their master bedroom. After the job was done, we tested for microbial growth to make sure the house was mold free! Our customer was very pleased with our work and how prompt we were in restoring their home. If you have mold growth in your home, call the people you can trust to just your house back “Like it never even happened.” SERVPRO of Metrocrest (972) 233-8400. https://www.SERVPROmetrocrest.com/mold-remediation

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400

Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

https://www.SERVPROmetrocrest.com/

Mold Growth in Dallas, TX

2/7/2020 (Permalink)

If you have mold growth in your home call SERVPRO of Metrocrest (972) 233-8400.

A Dallas, TX. family discovered extensive microbial growth in their master bathroom. Believe it or not, mold problems like this can be mitigated with the right expertise and equipment. SERVPRO of Metrocrest has trained technicians that are able to remove the mold growth, and then restore the space to pre loss conditions. The family was very grateful that we were able to recover their home and protect them from any potential health effects.

Each mold remediation scenario is different and requires a unique solution, but the general process stays the same. Call SERVPRO of Metrocrest for all your mold remediation needs (972) 233-8400.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

 SERVPRO of Metrocrest (972) 233-8400

Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

https://www.SERVPROmetrocrest.com/mold-remediation

A home in Farmers Branch, TX suffers from a water damage

2/6/2020 (Permalink)

Call SERVPRO of Metrocrest for your water mitigation services (972) 233-8400.

A home in Farmers Branch suffered a water loss due to a heavy rain storm in our area. As soon as the damage was noticed, the homeowners contacted SERVPRO of Metrocrest to begin mitigation. Unfortunately numerous rooms were affected by water. SERVPRO of Metrocrest assessed the damage and then began immediately by extracting the standing water, we then set up air movers and dehumidifiers to dry out the home. If you suffer an unexpected water damage call SERVPRO of Metrocrest (972) 233-8400 and we will make it “Like it never even happened.”

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest (972) 233-8400

Follow us on Twitter @SERVPRO9498

Facebook: https://www.facebook.com/SERVPROofmetrocrest/

https://www.SERVPROmetrocrest.com/

Water damage in the kitchen

2/3/2020 (Permalink)

Call SERVPRO of Metrocrest for your Kitchen appliance water damage (972) 233-8400.

Ask any homeowner what their favorite appliance is in the kitchen and the majority will say the dishwasher.

Why? It is so much easier to load dirty dishes and push a start button than it is to stand over a sink washing, rinsing, and drying dishes. The dishwasher does all three steps and you can take a relaxing break while it does all the work.

As much as a dishwasher is wonderful it can also become your enemy by causing costly residential flooding. In certain circumstances you may be able to prevent damage by checking the two water lines that are connected to your dishwasher twice a year. The hoses can deteriorate over time and leak or blow out in the middle of the cleaning cycle disbursing gallons of water.

It is highly recommended that you operate your dishwasher when you are at home. Do not turn it on and walk out the door to work or run errands. If you are home and see the leak you can quickly shut off the appliance or the main water source and soak up as much water as possible to avoid further damage.

If you find yourself with a water damage caused by a kitchen appliance, call SERVPRO of Metrocrest, we will make it “Like it never even happened.”

https://www.SERVPROmetrocrest.com/

SERVPRO of Metrocrest (972) 233-8400

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Start planning for your commercial property

1/30/2020 (Permalink)

Call SERVPRO of Metrocrest to set up your ERP (972) 233-8400.

Are you a business or property management owner and have a large facility? Do you ever worry about how a fire or water damage may impact your business? If you haven’t, it may be time to do so. SERVPRO of Metrocrest knows the importance of getting your doors back open, your employees back to work, and business back to normal.  Lost revenue for an extended period can be detrimental to any industry.

Unexpected damages such as a fire or water damage happen every day to businesses.  But business owners in the north Dallas area don’t have to worry about it you just have to for it. By letting SERVPRO of Metrocrest prepare an Emergency Ready Profile this can be your first step to turn your fear and worry into a plan.

We offer this unique service FREE OF COST!! Why? Because we too are a locally owned and operated business in your community. We know how important it is to keep other businesses in our area open, so our neighbors and friends have a means of supporting their families.

Don’t wait until disaster hits – call us today (972) 233-8400

https://www.SERVPROmetrocrest.com/

SERVPRO of Metrocrest (972) 233-8400

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Do you know what all SERVPRO of Metrocrest does?

1/28/2020 (Permalink)

Call SERVPRO of Metrocrest, we are always here to help (972) 233-8400.

Water, Fire, Mold, or Storm no matter what damage happens to your property, SERVPRO of Metrocrest can assist in more ways than you may realize. SERVPRO of Metrocrest not only takes care of structure damage we also take care or your contents. We have years of experience and the technology to determine if contents are salvageable, non-salvageable and questionable.

For the contents that are non-salvageable we haul them away or we schedule to have a dumpster brought on site. The property owner doesn’t have to worry about getting the dumpster there or getting it removed we make the arrangements for you.  

If salvageable and questionable items cannot be cleaned and stored on site, our team will be move them into storage until they can be cleaned and later returned to your property. SERVPRO of Metrocrest packs, moves, cleans, stores your content, moves it back, unpacking and replace your content back into your property – you do not have to worry about any of these processes, SERVPRO is here to help!

https://www.SERVPROmetrocrest.com/

SERVPRO of Metrocrest (972) 233-8400

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Space Heater Safety

1/22/2020 (Permalink)

Call SERVPRO of Metrocrest (972) 233-8400 for all your fire/water restoration needs.

Safety should always be a top consideration when using space heaters. Here are some tips for keeping your home safe and warm when it’s cold outside:

  • Make sure your space heater has the label showing that it is listed by a recognized testing laboratory.
  • Before using any space heater, read the manufacturer’s instructions and warning labels carefully.
  • Inspect heaters for cracked or broken plugs or loose connections before each use. If frayed, worn or damaged, do not use the heater.
  • Never leave a space heater unattended. Turn it off when you're leaving a room or going to sleep, and don't let pets or children play too close to a space heater.
  • Space heaters are only meant to provide supplemental heat and should never be used to warm bedding, cook food, dry clothing or thaw pipes.
  • Install smoke alarms on every floor of your home and outside all sleeping areas and test them once a month.
  • Proper placement of space heaters is critical. Heaters must be kept at least three feet away from anything that can burn, including papers, clothing and rugs.
  • Locate space heaters out of high traffic areas and doorways where they may pose a tripping hazard.
  • Plug space heaters directly into a wall outlet. Do not use an extension cord or power strip, which could overheat and result in a fire. Do not plug any other electrical devices into the same outlet as the heater.
  • Place space heaters on level, flat surfaces. Never place heaters on cabinets, tables, furniture, or carpet, which can overheat and start a fire.
  • Always unplug and safely store the heater when it is not in use.

SERVPRO of Metrocrest (972) 233-8400

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https://www.SERVPROmetrocrest.com/

SERVPRO of Metrocrest: Highly Trained Restoration Specialists

1/8/2020 (Permalink)

SERVPRO of Metrocrest (972) 233-8400.

We have always put a high priority into educating our team. That need is more important than ever. SERVPRO of Metrocrest is an IICRC certified firm with certified technicians. That means you can expect the very highest in standards and protocol to be used in your home or business.

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Advanced Structural Drying

SERVPRO of Metrocrest (972) 233-8400

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Winter Month = Mold Growth

1/8/2020 (Permalink)

If your home needs mold remediation call SERVPRO of Metrocrest at (972) 233-8400.

The cold wet seasons in Addison, Texas, is one of the best times of the year for mold to grow and expand. Often mold is contained near sources of water where it can easily grow and reproduce. As it grows, mold can breakdown and compromise the integrity and strength of the source in which it lives.

Mold spores are microscopic and are naturally found in the air we breathe indoors and outdoors. Mold can be killed, but if it is not removed properly, it can remain in the area just cleaned and the dry spores can be released into the air. Mold remediation services can help eliminate the mold in your home and personal items affected by water damage.

If you require mold remediation services in your home or business give SERVPRO of Metrocrest a call! (972) 233-8400. We will return your home or business back to “Like it never even happened.”

SERVPRO of Metrocrest (972) 233-8400

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Restoring Your Commercial Property After A Water Damage Event

1/3/2020 (Permalink)

If your commercial property has a water damage, call SERVPRO of Metrocest (972) 233-8400.

Flooding and water damage events at a commercial property is often complex with numerous issues that require a knowledgeable and flexible response. SERVPRO of Metrocrest can deal with small water clean ups or a large-scale event. Our technicians work quickly to assess each unique situation and isolate the damaged area.

Restoring commercial properties can present unique challenges but our technicians are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. When an emergency situation arises in your business, give us a call and we will be there fast with the help you need.


SERVPRO of Metrocrest specializes in the cleanup and restoration of commercial and residential property after a water damage. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our technicians at SERVPRO of Metrocrest are equipped with the knowledge to restore your property and make it “Like it never even happened.”

SERVPRO of Metrocrest (972) 233-8400

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Our Customers are satisfied, you will be too.

12/18/2019 (Permalink)

Call SERVPRO of Metrocrest for all your restoration needs (972) 233-8400.

Look at our customer reviews and it says it all. SERVPRO of Metrocrest is determined to make each one of our customers satisfied. Let’s be honest, without our customers were would we be???? If more businesses thought like this there would be less customer complaints.  In our line of business one bad complaint can ruin a business…it is our goal to make each one of our customers feel “like it never happened”. 

All our technicians are IICRC certified and experts in fire/water/mold remediation. We also have a reconstruction expert that can help with all your reconstruction needs. From the moment we receive a customer call to the moment we finish the job we make sure our customer know they are our priority. 

call SERVPRO of Metrocrest (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Keep safe during the winter months

12/16/2019 (Permalink)

Call SERVPRO of Metrocrest for all your restoration needs (972) 233-8400.

Here at SERVPRO of Metrocrest we want to make sure you, your home or business know the correct steps to take to make sure you are prepared for the winter months. The following tips can help keep you and your family safe:

  • Test smoke and carbon monoxide detectors and change the batteries if needed
  • Warm your car outside and not in the garage to avoid carbon monoxide entering the house.
  • Prevent water pipes from freezing by covering them if possible and turn off the water valve connected to the outside faucets.
  • Holiday safety tips… Keep holiday electrical cords and lights away from water and use battery operated candles.
  • Use ground fault circuit interrupters.
  • Get your heater inspected
  • Inspect your fireplace/chimney
  • Check your clothes dryer vents for lent build up

call SERVPRO of Metrocrest (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest is here 24 hours a day 7 days a week

12/13/2019 (Permalink)

Call SERVPRO of Metrocrest for all your restoration needs (972) 233-8400.

Catastrophic water damage can strike your home in any number of ways whether it be a busted pipe, a storm flood, or a damaged roof due to hail. SERVPRO of Metrocrest (982) 233-8400 is here to help. We are dedicated to helping our customers no matter what causes your water damage. We are quick to arrive onsite, walk the customer through your damage, make an action plan, and get started mitigating immediately. Our technicians are IICRC certified and are knowledgeable in all types of water damage. SERVPRO of Metrocrest is here for you in your time of need, we are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365 days a year.

call SERVPRO of Metrocrest (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Bio Hazard clean up

12/12/2019 (Permalink)

Call SERVPRO of Metrocrest for your bio-hazard clean up. (972) 233-8400.

Our biohazard team is among the most heavily trained and certified technicians, with accreditations in multiple firms like the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the American Bio-Recovery Association (ABRA.) We follow strict OSHA and EPA protocols, which help transform an unsafe environment into a clean and safe home or business. Bio-hazards that happen at trauma scenes or a loss of life must be handled with compassion and the utmost discretion. SERVPRO of Metrocrest will respond immediately and has specialized training, protective equipment, and experience to clean trauma and crime scenes safely and with empathy. SERVPRO of Metrocrest cleans up the effects of sewage backup, drug labs, traumas, crime scenes, hoarding and/or pathogenic threats.

Any site where a traumatic event takes place must be cleaned appropriately as quickly as possible. We are on call 24/7 and available to help if you find yourself in these circumstances. Call us and speak with one of our team members directly at (972) 233-8400, wewill be there to support and guide you through a difficult situation and make it “Like it never even happened.”

https://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Time to clean your fire chimney

12/11/2019 (Permalink)

Call SERVPRO of Metrocrest for all your fire restoration needs. (972) 233-8400.

Burning fires in a chimney leads to the accumulation of soot and creosote, a flammable, sticky substance that can cause chimney fires if it’s not removed. Hiring a professional chimney sweep can get expensive, so if you use your fireplace frequently, consider picking up a few tools from the hardware store and cleaning your chimney yourself. This article provides instructions on three different methods for cleaning a chimney, as well as tips on chimney cleaning safely.

  1. Determine whether the chimney needs to be cleaned (if you only clean your chimney once a year, do it in the fall before the burning season begins. Otherwise, you risk sparking a chimney fire the first time you light up your fireplace in the winter.
  2. Check the chimney for animals. Shine a flashlight up the chimney from the fireplace, and if you find an animal remove it.
  3. Measure your chimney flue. You have to have properly sized tools to clean the chimney properly.
  4. Buy chimney cleaning supplies such as a wire brush, rope, plastic tarp or drop cloth, broom, dustpan, mask, goggles and ladder.
  5. Dress in appropriate clothing. You should wear old clothes that you don’t mind getting messy with soot. Cover your hair and make sure you wear a mask and googles.
  6. Prepare your house for the cleaning. Drape a drop cloth around the fireplace and move back furniture and rugs.
  7. Remove the damper from the chimney flue
  8. Start the cleaning process

SERVPRO of Metrocrest is here to help with all your fire restoration needs. 

call SERVPRO of Metrocrest (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

What Causes Flash Floods?

12/7/2019 (Permalink)

If you experience flooding in your home, call SERVPRO of Metrocrest (972) 233-8400.

Not all floods are the same. Some develop over time; however, flash floods happen quickly, and can occur without visible signs of rain. Causes of flash floods include

Causes of flash floods include:

  • Excessive rain – within minutes of precipitation or up to 6 hours after.
  • Slow-moving rain of a long duration, such as occurs with thunderstorms, tropical storms, and hurricanes.
  • A dam/levee failure.
  • A sudden release of water held by an ice jam.
  • Rainfalls that exceed the capacity of underground drainage pipes and sewage systems.
  • Floods after wildfires which reduce the capacity of the ground to absorb water.
  • Urbanization, such as paving, which reduces rainfall absorption and increases runoff.

What areas are at risk of flood damage?

  • Low-lying areas.
  • Areas near water.
  • Areas behind a levee or downstream from a dam.
  • Areas near canyons.
  • Even dry stream beds, culverts, gullies, creeks, small streams, and low-lying grounds that appear harmless in dry weather can be at risk of floods.

If a Flood is Likely in Your Area…

A flash flood is extremely serious. Flash floods are typically accompanied by a dangerous wall of roaring water, which often carries rocks, mud and other debris. If you find yourself facing a flash flood…


  • Evacuate immediately to higher ground. Save yourself, not your belongings. You may have very little time to respond.
  • Secure your home.
    If you have time, turn off utilities at main switches/valves and disconnect appliances. Do not touch electrical lines or equipment if you are wet or are standing in water. Move essential items to an upper floor and bringing in outdoor furniture to prevent flood damage.
  • Do not walk through moving water.
    Only six inches can make you fall. If walking through non-moving water, use a stick to gauge depth/firmness before each step.
  • Do not drive through flooded areas. 
    Two feet of water can carry away most vehicles. If swept away in your vehicle, remain inside. If water rises inside the vehicle, seek refuge on the roof.

If you are in the middle of a flood or your house or business has been flooded, call SERVPRO of Metrocrest (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Appliances that can flood your North Dallas home

12/2/2019 (Permalink)

If one of your home appliances leaks call SERVPRO of Metrocrest. Here are here to help (972) 233-8400

Floods can happen in the blink of an eye. One moment everything is okay, and the next, water is everywhere. The experts at SERVPRO of Metrocrest have identified five ticking time bombs that can wreak havoc in your home in a matter of minutes.

Below are five ticking time bombs and consider what you can do to disarm their damage:

HOT WATER HEATER

  • About 75 percent of tank water heaters fail by the time they’re 12 years old
  • 70 percent of water heater failures are from leaks or burst tanks
  • Average damage is $4,000

What to do: Check the tank regularly for leaks. Have your tank maintained yearly. It is recommended to replace your water heater every 10 years.

WASHING MACHINE

  • More than half of all water damage are due to broken washing machine hoses.
  • Damages average more than $6,000.

What to do: Inspect hoses once a month. Look for signs of impending leaks, such as blisters, bulges, cracks, discoloration or kinks. Turn off the water supply to the washing machine when you go on vacation.

DISHWASHER

  • Dishwashers usually fail when they are 10-12 years old
  • Flooding damage from a dishwater leak can be more than $5000

What to do: Tighten the drain line where it connects to under-sink plumbing. Replace the water supply line immediately if you run across a small leak. Don’t run the dishwasher while away from home.

REFRIGERATOR

  • Icemakers are the primary cause for water leaks in a refrigerator
  • The life expectancy of an ice maker is less than that of the refrigerator, as low as five years.

What to do: Replace copper water lines with braided steel alternatives. Check the water supply line behind the fridge yearly.

AIR CONDITIONER

  • Attic air conditioners can cause the most damage because water can leak throughout the entire home.
  • Average loss from flooding caused by a leaky air conditioner is $5000

What to do: Install a secondary drain line and drain pan overflow switch. Have your A/C maintained regularly, which includes changing the filter and checking the refrigerant level.

You can rely on SERVPRO of Metrocrest for whenever you have water damage in your home from these leaky time bombs. The quick response and efficient, professional services will return your home to normal in no time. Please contact us without delay if you’re experiencing a water emergency.

Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Get your Farmers Branch, TX  property prepared for the cold temperatures  

12/2/2019 (Permalink)

Call SERVPRO of Metrocrest for all your restoration needs (972) 233-8400.

Cold temperatures can take a toll on your home or business. It is important that you prepare your home for the cold weather to limit risks of potential damage. When preforming maintenance and ensuring that you are limiting risks of damage it is important to be thorough while inspecting your home or place of business. Install foam-rubber gaskets behind electrical outlets & switch covers on exterior walls. If you don’t use your fireplace, plug the flue with an inflatable plug. Make sure that you replace any broken windows and re-putty any loose windowpanes, seal around windows and door trims or use weather stripping for windows that are opened. Check in the attic of your home; weather strip & insulate the access door from your attic into your home, seal around your chimney with metal flashing or a high temperature sealant, seal around plumbing vents, seal any holes between the heated space and the attic and insulate any exposed water pipes. If water damage occurs in your home due to extreme weather or anything else, make sure to call SERVPRO of Metrocrest to help with all your water restoration needs.

Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

SERVPRO of Metrocrest is the #1 Fire Damage Restoration Services in the Dallas Area

11/29/2019 (Permalink)

Call SERVPRO of Metrocrest for all your fire damage restoration needs (972) 233-8400.

Damages found in your home after a fire, can go far beyond what you might expect. Regardless of the size of the fire that you experience, smoke, soot, and ash often affect more than the immediate area around the source of a fire. 
  
Restoration cleaning professionals often use a variety of cleaning methods to treat a fire damaged home. It takes quality training, specialized equipment, and years of experience to perform the necessary services. You should expect nothing less than high-quality, exceptional service from a company performing restoration services on your property. 
  

SERVPRO of Metrocrest has IICRC certified technicians who go to work immediately mitigating damage and preventing losses after a fire disaster occurs. We pay specific attention to structural components, contents, and personal belongings, along with any items attached to the structure itself. 
  
Cabinets often have a finished surface that adds a small amount of protection. However, the inside of the doors and interior of each drawer usually consist of raw materials that can absorb residues, causing extensive damage that requires specific attention. 
  
  
When SERVPRO of Metrocrest  begins cleaning windows affected by the fire, it involves the entire framework and any hardware, not just the glass. Drapery, pictures, and other wall-mounted contents also involve different cleaning methods, especially on items made of different materials, including wood, metal, or plastic. 
  
A fire that started in your kitchen may end up in your attic. Any raw structural timber exposed to water or fire damage might need replacement, rather than restoration, due to the costs involved. Same goes for any insulation damaged during a fire; in almost every situation, it is far less expensive to replace insulation than it is to attempt restoration. 
  
Call SERVPRO of Metrocrest for all your fire damage restoration needs (972) 233-8400.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Does Your Coppell, TX Home Have A Mold Problem?

11/18/2019 (Permalink)

If you find mold damage in your home of business, call SERVPRO of Metrocrest (972) 233-8400.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call SERVPRO of Metrocrest today: (972) 233-8400

https://www.SERVPROmetrocrest.com/

Tips for Homeowners When it comes to Remodel/Construction in your Home

11/14/2019 (Permalink)

Call SERVPRO of Metrocrest for your reconstruction needs (972) 233-8400.
  1. Have a Clear Budget

One of the most important things is ensuring that you aren’t over-spending. It’s very easy to get carried away and fill your home with everything you want. The cabinets, flooring, and lights can always be upgraded later. Make sure you have a clear amount that you are okay with spending.

  1. Pick a Good Contractor

Not every contractor is equal. It’s important to make sure your builder is reputable.

  1. Keep Everything in Writing

Your interpretation of what you want and your contractor’s interpretation of what you want may vary. Write everything down and go over everything with your builders. This ensures that your expectations and wants are very clear.

  1. Don’t Make Unnecessary Changes

During the idea and planning stage, something may seem better on paper than in real life. Not everything is going to look the way you anticipated. If it’s something that you can see yourself getting used to, there’s no need to make a change. If it’s completely unbearable, you should make the change. However, remember that making changes will cause a delay and add to your costs.

  1. Keep Your Relationship Professional

It’s important that your relationship with your contractor remains professional. It may be a little too awkward to hire someone like your brother or uncle to build your house.

  1. Be Involved

When you hire your contractor, don’t just let them go on without any guidance or supervision. It is important that you are involved in the process. You don’t want to show up on the last day of building and notice a ton of things that could have been fixed previously.

  1. Prepare for Delays

No matter what your contractor says, the timetable for rebuilding varies. Don’t let your expectations get too concrete. it’s important to be flexible.

  1. Be Understanding

It’s important to make sure that you aren’t being too demanding of your builders. You may come to find that one of your ideas or plans will not come to fruition. Don’t get upset and let it go

  1. Have Temporary Housing

As mentioned previously, you want to be prepared for delays. If the building process goes on longer than anticipated, it’s important that you have a place to stay.

SERVPRO of Metrocrest is here to help with all your reconstruction needs. Call us today at (972) 233-8400.

What You Should Know About Mold

11/14/2019 (Permalink)

Call SERVPRO of Metrocrest for your mold remediation needs (972) 233-8400

According to the Environmental Protection Agency (EPA), there are 10 things we should all know about mold. 

  1. Potential health effects
  2. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
  3. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.
  4. Fix the source of the water problem or leak to prevent mold growth.
  5. Reduce indoor humidity (to 30-60%) to decrease mold growth by:
    • Venting bathrooms, dryers and other moisture-generating sources to the outside
    • Using air conditioners and de-humidifiers
    • Increasing ventilation
    • Using exhaust fans whenever cooking, dishwashing and cleaning
  6. Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
  7. Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.
  8. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
  9. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
  10. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods.

If you need mold remediation in your home or business call SERVPRO of Metrocrest (972) 233-8400.

Call SERVPRO of Metrocrest for your Fast and Efficient Water Damage Cleanup

11/8/2019 (Permalink)

If your home suffers from a water damage, call the professionals that care, call SERVPRO of Metrocrest (972) 233-8400.

Water can forge through concrete and other solid materials; leaving drywall, insulation, and untreated lumber used during the construction of your home at its mercy, posing a severe problem that you simply cannot afford to ignore. 
  
Never hesitate to seek out professional assistance when dealing with a water damage in your home. Contact expertly trained water damage restoration specialists like SERVPRO of Metrocrest as soon as possible. The longer you wait, the more damage that develops and the harder it is to perform the services you deserve.  
  
SERVPRO of Metrocrest provides you with access to vast resources, experienced technicians, and valuable services designed to adapt to your unique situation. Our technicians can locate, and repair problems found on your property, even those residing in hard to reach places such as your walls, attic, or crawlspaces.  
  
SERVPRO of Metrocrest technicians perform these services as quickly and efficiently as possible, making every effort to restore your home “Like it never even happened”. Our 24-hour emergency services ensure a quick response and easy access to advanced restoration and cleaning equipment that makes your restoration easier. 
  
Whether you have a roof leak, broken appliance, or plumbing issues, SERVPRO of Metrocrest can help. We have water extractors of all sizes, along with cleaning, drying, and deodorization technicians that use various techniques to get the job done right. On top of everything else, we manage your entire restoration process from beginning to end and work hard to provide you with a stress-free restoration experience.  
  
Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

What to Expect When You Call SERVPRO of Metrocrest with a Water Loss

11/6/2019 (Permalink)

Call SERVPRO of Metrocrest if your home suffers a water damage (972) 233-8400.

The restoration process begins as soon as you pick up the phone to call us.  SERVPRO of Metrocrest is available 24 hours a day, 7 days a week for your water emergencies whether you have a small water loss like your washing machine leaked or a large loss where you come home to several inches of water filling your house.  Whenever you are dealing with water in your home it is important to take action ASAP.  The longer the water sits the more damage it causes and the more dangerous it can be.

Water damage in your home can be very stressful and cause a lot of chaos.  Feel confident when you call SERVPRO of Metrocrest knowing that our technicians have the training specific to water damage and the experience needed to get you through this stressful time. 

What should you expect when you call SERVPRO of Metrocrest? When you call, we will ask you several questions regarding your water loss.  These questions will help us be prepared with the equipment, resources, and number of technicians needed.  Be prepared to answer these questions when you call:

  • Your name and contact information
  • Your insurance information
  • The street address of the damaged home
  • When did the flooding/water damage occur?
  • What caused the water damaged, (if known)?
  • Is there electricity available for our use?

When SERVPRO arrives at your home they will do a detailed inspection including a damage assessment.  At this time our technicians are trying to determine the extent of the damage and develop a plan of action.  We will check for the source of the moisture and make sure it is stopped before the restoration process and drying can begin.  We will then determine the contamination level of the water

  • Category 1: “Clean Water”
  • Category 2: “Gray Water”
  • Category 3: “Black Water”

After this category of the water has been determined SERVPRO can them go forward with our plan of action and begin the cleanup process.

If your home had an unexpected water damage, call the company that cares, call SERVPRO of Metrocrest (972) 233-8400.

The Fire Restoration Process

10/16/2019 (Permalink)

Call SERVPRO of Metrocrest for your fire restoration needs. (972) 233-8400

If your home in the North Dallas area has experienced a fire, then you may need to contact your local fire restoration service company, SERVPRO of Metrocrest, to help with repairs. The knowledgeable professionals at SERVPRO of Metrocrest have the tools and knowledge necessary to restore your home back to pre-fire condition. During this process there are a few things you can expect to see.

  1. Assessment of the Damage

One of the first steps you can see our restoration technicians perform is the assessment of the affected area. Our certified professionals will look for fire, soot and smoke damage, as well as any water damage that may have occurred with the fire suppression efforts. Knowing the damage types will allow them to formulate a plan for restoration.

  1. The Repair Process

During the fire restoration process, you can expect our technicians to start with damage cleaning, followed by any structural repairs that need to be made. It's also a good idea to talk with our restoration technicians about any mitigation steps you can take at this time as well.

  1. Restoration of the Space

Our technicians are trained to have the ability to return your home back to pre-fire condition. You can expect this to take a little time, but you can also expect to find that any smoke, fire, or soot damage has been completely removed. We will also be able to replace the damaged interior. At the end of this process you should be able to find that your home looks as though the fire never occurred.

If your home suffers from a fire, call the professionals at SERVPRO of Metrocrest. (972) 233-8400

Causes of Water Damage to Commercial Buildings

10/10/2019 (Permalink)

Call SERVPRO of Metrocrest (972) 233-8400

While it's true that commercial water damage is often the result of floods and water that stems from weather events and storms, severe weather isn't the only cause of water damage to your business. Here are some of the typical causes of water damage to commercial buildings. 

  1.  Malfunctioning sprinkler systems: Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.
  2. Damaged appliances and equipment: This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.   
  3. Broken pipes and plumbing: Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.   
  4. Backed up sewer lines: This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.   

If your business has suffered commercial water damage, SERVPRO of Metrocrest will get you back up and running again and make it “Like it never even happened." (972) 233-8400

SERVPRO of Metrocrest and the Hospitality Industry

10/6/2019 (Permalink)

Call SERVPRO of Metrocrest for your water mitigation needs (972) 233-8400.

At SERVPRO of Metrocrest we understand that keeping your guests satisfied is your top priority, and you can rest assured that you are ours.  When disaster strikes at a hospitality facility, the help of a specialized team is critical in assuring that normal operations resume as quickly and safely as possible. We will make it “Like it never even happened."

Whether the cause is a coat hanger on a sprinkler head or a natural disaster, we work to efficiently isolate the damaged area so that basic functions can continue normally, and guests can enjoy your services with minimal impact.  Our professionals are trained to work with your management and maintenance teams to prioritize spaces and make sure that all areas are restored to your complete satisfaction. Our experience in the hospitality industry has given us the ability to provide a variety of detailed services for the following hospitality facilities:

  • Hotels
  • Convention Centers
  • Resorts
  • Entertainment Venues
  • Banquet Halls

SERVPRO of Metrocrest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster big or small! Call the ones that care, call SERVPRO of Metrocrest (972) 233-8400.

October is Fire Prevention Month! Do You Have A Plan?

10/1/2019 (Permalink)

A home in Irving, Texas that suffered a fire damage
  • In 2014, fires caused 2,745 deaths, 11,825 injuries, and $6.8 billion in property damage.
  • Three out of five house fire deaths happen in homes with no or non-working smoke alarms.
  • Working smoke alarms cut the risk of dying in half in reported home fires.
  • In fires large enough to activate the smoke alarm, hardwired alarms operated 94% of the time, while battery powered alarms operated 80% of the time.
  • When smoke alarms fail to operate, it is usually because batteries are missing, disconnected, or dead.
  • One quarter of house fire deaths start in the bedroom.  Another quarter start in the living room, family room or den.
  • One third of surveyed respondents thought they would have at least 6 minutes before a fire in their home would become life-threatening.  The time is often much less.  Only 8% said their first thought on hearing a smoke alarm would be to get out. 

                CAN YOU EXIT IN UNDER 2 MINUTES?

Fire experts agree, people have as little as 2 minutes to escape a burning home before it's too late to get out. Increase your chance of surviving by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the plan.  The following are a few suggestions to help you develop an emergency escape plan.

  • Draw a mapof each level of your home and show all doors and windows.  Find two ways to get out of each room.  Make sure all doors and windows that lead outside open easily.
  • Consider escape laddersfor sleeping areas on the 2nd and 3rd floors.  Store them near the window where they will be used.
  • Choose an outside meeting placea safe distance in front of your house.  Make sure to make the location of the meeting place on your escape plan.
  • Teach childrenhow to escape on their own in case you cannot help them.  Plan for everyone in your home with special considerations for elderly or disabled individuals.
  • Practice your fire escape planduring the day and nighttime.

                Escape Planning for Your Business

Occupational Safety and Health Administration (OSHA) recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency.  OSHA suggests the following steps when developing such a plan:

  • Organize an Emergency Preparedness Procedures review with employees to go over your company's emergency plan.
  • Once a plan is developed, post evacuation procedures, including routes and exits where they are easily accessible to all employees.  Ensure all exits and routes are clearly marked and well lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris always.
  • Conduct office evacuation exercises and drills.  Designate a safe spot outside of the facility where employees can regroup, recover and conduct a headcount. 

If your home or office suffers from a fire, call the professionals of SERVPRO of Metrocrest (972) 233-8400.

Fire Damage Restoration Tips

9/11/2019 (Permalink)

If you have fire damage in your home or business, it's essential to call in fire damage professionals. They know exactly what to do to properly address fire loss, soot damage, smoke damage and serious issues like air quality degradation. Plus, it's important to act quickly. Sometimes the water used to put out fire in home or fire in business or to limit commercial fire damage can become a breeding ground for mold. This can lead to dangerous health problems. That's why it's essential to call in a licensed fire damage restoration company as soon as possible after there's a fire in home or a fire in business.

Once the fire in your home or business is out and you're sure everyone is safe, you should contact your insurance company. They can provide guidance on what steps to take to get your fire loss, soot damage and smoke damage addressed. Whether you had a fire in home, fire in business or suffered commercial fire damage, following the proper fire cleanup process is essential. Your insurance company can suggest several licensed, experienced, reputable fire cleanup companies, like SERVPRO of Metrocrest, to begin taking care of any fire damage, smoke damage or soot damage you may have. They will also test the air quality and let you know when it's safe to return.

When you have a fire in home, fire in business or commercial fire damage, it's essential to deal with licensed, experienced fire cleanup companies, such as SERVPRO of Metrocrest. They have the necessary tools, equipment and specially trained personnel to quickly and effectively assess and repair fire damage, smoke damage, soot damage, commercial fire damage and air quality issues. Many insurance companies will not cover the cost of fire cleanup if it's not handled by a licensed, certified fire damage cleanup company. Repairing commercial fire damage or damage caused by fire in home or fire in business can leave people in financial ruin if the insurance company does not cover those costs.

If it is not handled properly, even a seemingly minor fire in home or fire in business can be an unmitigated disaster. The fire damage, smoke damage and soot damage can lead to air quality issues or more costly repairs if not handled quickly and properly. The smell of smoke can permeate walls and furnishings and end up requiring extensive and expensive work to address it. Your fire loss can end up being a lot greater than necessary if the fire cleanup is not done right. Many unscrupulous people attempt to prey on home or business owners that have suffered a fire loss. Make sure you are not one of them. Only deal with licensed, reputable fire loss companies like SERVPRO of Metrocrest.

The decisions you make in the hours immediately after you suffer a fire loss will decide how well and how soon the repairs will be made, the air quality in the structure will be safe enough for you to return and how much of your repair and restoration costs your insurance company will cover. Visit https://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration  for more information on fire damage.

What Causes Commercial Water Damage?

9/9/2019 (Permalink)

If your business or commercial building has a water damage, call SERVPRO of Metrocrest (972) 233-8400.

Most commercial property owners in Addison, Tx assume their property can only suffer significant water damage during torrential downpours and rare flooding from rainstorms. While this can be true, weather like this is few and far between in the Dallas area.  

The most common commercial water damage disasters happen from the following:

1.) Sprinkler systems

Some office and retail buildings still have outdated sprinkler systems that work with fire protection systems. While these sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they need replacement. 

2.) Appliances and Equipment

We see this most often in restaurants and catering halls, as well as businesses that have appliances and equipment that make use of water. If the appliance falls and sends water across your building, especially on a Friday afternoon when no one is in until Monday morning, you may come in to face a water emergency! Unfortunately, that happens A LOT!!

3.) Broken pipes and plumbing

Just like in residential properties, if the plumbing system in your workplace fails, water damage could happen! 

If your business or commercial property is suffering from commercial water damage, SERVPRO of Metrocrest is here to get you back up and running. Call us at (972) 233-8400 and we will make it “Like it never even happened.”

Emergency Water Damage Tips For Your Coppell, TX Property

9/6/2019 (Permalink)

If you have an unexpected water damage, call the company that cares, call SERVPRO of Metrocrest (972) 233-8400.

The first thing you should do if you have an unexpected water damage is call SERVPRO of Metrocrest (972) 233-8400. We are here to help 24 hours a day 7 days a week.

While waiting for SERVPRO of Metrocrest to arrive you may want to:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT to do:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet. Keep out of rooms where ceilings are sagging.

Call SERVPRO of Metrocrest (972) 233-8400 for all your emergency water removal needs. Our certified technicians are here to make it “Like it never even happened.”

When Unexpected Storm Damage Ruins Your Home

9/3/2019 (Permalink)

If your home has unexpected storm damage, call SERVPRO of Metrocrest for your water mitigation needs. (972) 233-8400.

Here in the Dallas, Tx area, we do not often have severe weather. But residential storm damage does happen each year. If mother nature takes its toll and damages your property, use these 7 tips for cleaning up after a storm and call SERVPRO of Metrocrest to help!

  1. Get Protective Clothing. Prior to going inside your home, it is imperative that you wear protective boots, clothing, gloves, eye protection, and a mask. Flood waters carry sewage, bacteria and chemical compounds that may be dangerous.
  2. Document the Damage.  To help with insurance claims, you really need to document the damage as soon as it is safe to do so. Take photos and videos of your home from each angle. Make sure to get exterior and interior photos.
  3. Water Extraction. Flood water contains potentially dangerous bacteria, rodents, and insects. Call the certified professionals at SERVPRO of Metrocrest (972) 233-8400 to handle the water extraction.
  4. Open Windows. Circulating fresh air is an important step for cleaning up after flood damage and preventing mold growth. 
  5. Remove Personal Items. Furniture, clothing, and other items in the house can be removed to speed the drying. Prior to throwing away damaged items, take photographs, and have them evaluated to see if they can be cleaned and restored. 
  6. Remove Carpeting, Wet Drywall, and Insulation. If the storm water contains sewage, which many floods do, the flooring in the home will probably have to be removed. Drywall and insulation that has been touched by flood waters and saturated will also have to be removed. This helps prevent future mold growth.
  7. Scrub Every Surface.  Each surface should be scrubbed with a powerful disinfectant. Your local SERVPRO of Metrocrest (972) 233-8400 is available 24 hours a day, 7 days a week and is always ready to inspect, extract water, disinfect, dehumidify, and restore your home quickly.

Water Damage Tip

9/3/2019 (Permalink)

Call SERVPRO of Metrocrest(972) 233-8400 for your water mitigation needs.

Did you know by waiting too long before you react to a water loss can put a big strain on your budget? You can mistakenly cause a minor water damage to go from a simple job and covered loss, to large non salvage-demolition job.  By delaying water mitigation, you can also compromise your coverage.  Most insurance policies say it is the insured's responsibility to mitigate.

If you have a minor water leak, chances are we can come in and dry everything in-place.  By waiting, after 48 hours it is more likely that we will have to remove baseboards at a minimum and many floor coverings may not be salvageable at the point.

After waiting several days of not mitigating, chances are, we are going to need to remove all wet porous materials like drywall.  This could impact cabinets and countertops or tiled walls and most floor coverings at this point are non-salvageable. 

Act fast, by calling SERVPRO of Metrocrest (972) 233-8400 as soon as you learn of your water damage. We work 24 hours a day, 7 days a week, 365 days a year to ensure you are taken care of and we will make it “Like it never even happened."

What You Need To Know About Fire Damage In the North Dallas Area

8/29/2019 (Permalink)

We are always here to help! (972) 233-8400

Commercial or residential fire damage causes tremendous problems to your home or business. Even if your fire is relatively small, there can be hidden consequences. That's where we come in. SERVPRO of Metrocrest is a tried, trusted and true fire restoration experts, we are here to help you get your home or business back in shape. 

Inspection

Before our certified technicians can begin repairs, we will survey the property and assess the damage. We do a thorough inspection, so that we can provide you with plans for the best path forward. During this time, we will answer any questions you may have about the fire cleanup process.

Cleaning

Once we complete our inspection, we will discuss proper procedures and a schedule. Our experts here at SERVPRO of Metrocrest will prepare our equipment, close off the area, and make all necessary preparations for cleaning.

Odor Treatment

One of most difficult parts of any fire clean-up job is properly removing the odor in the area. Burnt odors often linger in the air, causing damage to the property's surface on a microscopic level. We use advanced cleaning technology and products to permanently remove the presence of all odors in the area.

Final Steps

Once the burnt sections of the property are removed and the odors have been treated, we move on to the last step of addressing the fire damage. If there is any structural damage to the property, we will begin the rebuild process.

 Call SERVPRO of Metrocrest (972) 233-8400 for all your fire restoration needs. We are here to help 24 hours a day, 7 days a week!

What To Do AFTER The Fire

8/12/2019 (Permalink)

Call SERVPRO of Metrocrest for your fire restoration needs

Becoming a victim of a fire loss is never on anyone's list of 'to do's', but when or if it does happen to you or a loved one - it's good to have a checklist of what you need to do right away:

After the fire - your first call should be to your insurance agent to get the claim process rolling.  

Next - you should locate or start replacement of:

  • driver’s license
  • insurance policies
  • military discharge papers
  • Passports
  • birth, death, marriage certificates
  • social security or medical cards
  • credit cards
  • titles to deeds
  • stocks and bonds
  • wills
  • medical records
  • warranties
  • finance & income tax records
  • citizenship papers
  • mortgage papers

Know your coverage as most policies will cover temporary living expenses in addition to coverage of your home and contents.  The mitigation and restoration process can take months - depending upon the extent of the fire, smoke and odor damage to your property.

SERVPRO of Metorcrest Mitigation Process

1.Board-up/Secure the Property

2.Detail Inventory

3.Storage of Content

4.Disposal of Wet/Burned Content

5.Dehumidification of Structure

6.Mitigation of Smoke and Odor

7.Preparation for Re-Construction

8.Restoration vs Replace

9.Re-Construction

Call SERVPRO of Metrocrest for your fire restoration needs. (972) 233-8400

It's the water you don't see

8/10/2019 (Permalink)

With any leak, it is the water you don't see that can cause the most damage. When you experience a water damage, make the right choice. A mop and common household cleaning products may not be enough for the unseen water intrusions.  While the surface may seem dry, the water you do not see can contain bacteria, or cause mold, rot and other unseen damage.

DID YOU KNOW...The insurance industry estimates that approximately 90 percent of household damages stem from water-related occurrences. The most commonly reported cause is leaky or broken pipes and plumbing fixtures.

AVOID WATER DAMAGE FROM APPLIANCES

Home appliances are considered a leading cause of preventable water damage. By implementing a simple inspection and maintenance program, homeowners can reduce their risk significantly:

  • Dishwasher - Periodically check around the base of the dishwasher, as well as the water supply line under the sink.
  • Refrigerator - For refrigerators with ice makers, periodically check the hose connection attached to the water supply.
  • Washing Machine - Hoses should be inspected regularly for wetness around hose ends, as well as for signs of bulging, cracking or fraying. Hoses should be replaced every three to five years.
  • Water Heater - While the service life of the standard water heater is 10 to 15 years, water heaters should be inspected routinely for signs of leaks or tank rust. Water heaters should be located next to a floor drain or placed inside a drain pan piped to the floor drain.

Call the professionals of SERVPRO of Metrocrest (972) 233-8400 to help with your water damage needs.

What is in flood water?

8/5/2019 (Permalink)

SERVPRO of Metrocrest is here to help!

Contaminated Flood Waters Contain Pathogens and Dangerous Debris 

When we respond to a case of flood damage due to a storm, one of the most frequent questions our technicians get is, "What is black water?", Black water is heavily contaminated water which is not only unsafe to drink but can also be hazardous simply to be around. It can be difficult to judge conditions in black water due to its typical gray, brown, or black coloration, with small particles often hiding potentially far greater hazards lying within. Here are a few things that can be found in a typical sample of black flood water. 

Dirt and Soil: Typically, most of the coloration in black water comes from dirt and soil trapped within. Many cases of flood damage result from heavy storms and rain, and these floodwaters often pick up significant amounts of soil before they ever reach a home. Although this dirt may sound harmless, it makes the water much heavier and more difficult to navigate if you get caught in it. 

Microorganisms in Black Water: Although the amount and type of organisms in flood can vary depending on its causes and specifics, almost all samples of black water contain very high levels of microorganisms. These may be parasites, bacteria, viruses, mold, or many other types of organism, and they may be able to cause health effects if ingested or absorbed through the skin. Therefore, it is never advised to drink flood waters and to seek medical attention immediately if you have. 

Sharp Metal and Glass: It can be very difficult to see sharp objects in a mass of floodwater, but even if you feel you are confident that such materials are not in the water, it is best always to assume they are. Sharp materials, even if they are tiny, often constitute one of the water's greatest risks. If they open a small cut or wound, this spot may go unnoticed by you but later can possibly develop a bad infection. If you have been cut or had black water touch an open wound, immediately disinfect the wound and apply medical aid as needed. 

SERVPRO of Metrocrest deals with flood damage so that you don't have to. If your home has been caught in a flood, call us at (972) 233-8400. 

A Water Damage and a Pack-Out

7/28/2019 (Permalink)

Did you know SERVPRO of Metrocrest did pack-outs?

When a home in Frisco, TX had a water damage, SERVPRO of Metrocrest was on site within an hour!  Multiple rooms were affected by the water damage. SERVPRO of Metrocrest extracted the water, set up drying and equipment but the only way to make it  "Like it never even happened.” was to also do a complete pack-out of furniture and contents of the home.  A pack-out, in regard to a water clean-up, basically means that everything that can be salvaged is inventoried, pictures taken and packed into boxes and moved to clean, secure location to be cleaned.  SERVPRO of Metrocrest’s experienced technicians were able to carefully clean and sanitize most of the items and furniture at our Addison, TX office.  The few items that were unsalvageable were documented and sent to the insurance company.   All of the cleaned, restored, furniture and contents, were then able to be stored and returned to the homeowners home as soon as all the reconstruction was done.

Call SERVPRO of Metrocrest for all your water damage and pack-out needs (972) 233-8400.

Signs that it is time for an air duct cleaning

7/17/2019 (Permalink)

Is it time to get your air duct cleaned?

The air duct system is an important system of the house because it is responsible for air circulation and distributing the heating and cooling throughout the house.  Like most household systems, air ducts need to be cleaned and maintained every now and then to ensure that it continues to function properly and efficiently.  Air ducts do not need to be cleaned as often as other areas of the home, but it is beneficial for homeowners to be aware of when they need to be cleaned.  The following are common signs that it is time to get your air ducts professionally cleaned.

Mold or Mildew

If you notice mold or mildew growing anywhere in your home or within the air duct system, it is a good idea to have the air ducts cleaned.  Mold produces spores that spread to other areas by traveling through the air and they can very easily end up within the air duct system where they can get distributed throughout the house or cause mold to grow within the ducts.  Having your air ducts cleaned after eliminating a mold problem will help ensure that the mold growth does not reoccur.

Health and Respiratory Problems

Over time, dirt, dust, and other debris accumulate within the air ducts and end up getting distributed back into the breathing air of the home when the heat or air conditioner kicks on. 

Excess Dust and Debris from the Registers

The accumulated dust and debris within an air duct system can reach up to almost 40 pounds on average over the course of one year and this excess dust might gather around the vents or be released back into the breathing air.  If you notice excessive dust build up in the vents and registers, it may be beneficial to have the air ducts cleaned.

Reduced Efficiency

As the dirt and debris builds up in the air ducts, it contaminates the component parts and slows the air flow, forcing the system to work harder to circulate air.  This not only decreases the energy efficiency of the system leading to higher bills, but also increases the risk of breaking down.  If you notice that the heating or cooling is turning on more than normal or that your energy bills have increased, it may be necessary to have your air ducts cleaned.

It is easy for homeowners to forget about their air ducts, but it is important to look out for these signs to make sure you have your air ducts professionally cleaned when it is needed.  Professional air duct cleaning can improve the indoor air quality of your home and the energy efficiency of the HVAC system. 

Contact SERVPRO of Metrocrest (972) 233-8400 to have the air ducts in your home or commercial building professionally cleaned.

Hurricane Safety Tips

7/12/2019 (Permalink)

Safety tips for the hurricane season

Hurricanes are powerful storms that can cause considerable damage to homes, buildings, and even entire communities and for those living in the Southern and Eastern U.S., there is a consistent threat of a hurricane for much of the year.  Hurricane season lasts from the earliest days of spring to late in the fall and it is very important for those that live in hurricane prone areas to always be ready for the possibility of a storm.  This includes preparing your home just before hurricane season, and knowing what to do before, after, and during a hurricane to keep yourself and your family safe.  Below are some important hurricane safety tips that can protect you, your family, and your property throughout the hurricane season.

Early Preparation and Supplies

Hurricane safety should be taken seriously from the very beginning of hurricane season to ensure that your family and property are prepared.  It is important to know the evacuation routes in your area in case you must evacuate, especially if your home is near the coast.  You should also have your home inspected to ensure that it is up to code to handle the strong winds of a hurricane.  Perhaps the most important preparation for hurricane season is putting together a supply kit so you and your family have everything you need to make it through the storm.  A hurricane supply kit should include the following:

1.-Non-perishable foods such as soups, cereal, and dry goods as well as a can opener

2.-Blankets, pillows, and sleeping bags

3.-Flashlight and batteries

4.-Gallons of water

5.-Toiletries such as toilet paper, toothbrushes, shampoo, etc.

6.-Family prescriptions and first-aid kits

7.-Important documents such as birth certificates, credit cards, social security cards, etc.

8.-Tools

Hurricane Watch / Warning

When a hurricane watch or warning is issued in your area, you must immediately go on alert.  At this stage, you should make sure your supply kit is in order and take steps to board up your home while you still have time.  You and your family should also be ready to evacuate along the planned evacuation route if residents in your area are advised to do so.  You can effectively board up and prepare your home with the following steps:

1.-Turn off the water, electricity, and gas

2.-Lock all windows and doors

3.-Draw drapes and close blinds

4.-Secure loose, outside objects such as furniture, lawn decorations, potted plants, etc.

5.-Board up your windows with plywood boards that are ¾ inch thick or thicker

6.-Secure your doors with head and foot bolts and use straps or clips to contain your walls and     roof.

Impending Storm

If a hurricane has become imminent in your area, your home should be boarded up and your supplies should be available in case you need them.  You should also pay attention to local weather reports to stay updated on the progress of the storm.  It is best for your family to take shelter in the most secure area of your home as it might be too late by this point to safely evacuate.  If you are forced to evacuate before the storm hits, make sure you follow these steps:

1.-Leave as soon as possible to avoid traveling when the storm hits. Keep in mind that many others in your area may be evacuating at the same time.

2.-Make sure you leave with your entire family and have your hurricane safety kit ready to go.

3.-Take your cell phones to keep in constant contact with your family through the evacuation.

4.-You may need to make special accommodations for your pets because many shelters do not allow animals.

Eye of the Storm

1.-Do not leave the secure room

2.-Avoid going near windows

3.-Get weather updates from the radio, TV, or internet

4.-Have your supplies ready for use

5.-Do not be fooled by the eye of the storm, stay in your home as the storm will continue.

Aftermath and Returning Home

If you spent the storm taking shelter in your home, you should remain inside until the hurricane has passed completely.  If your family was forced to evacuate, make sure the municipal government has deemed it safe to return as floods, mud slides, downed power lines, property damage, and other resulting disasters can continue to make the area dangerous after the storm.  It is just as important to exercise safety precautions in the aftermath of a hurricane as it is during the storm and it may take a while for your home or area to return to normal.  In the meantime, try to stay safe in your home and use your emergency supplies if necessary.

Hurricanes vary widely in strength and have the potential to cause all types of problems from damage to your home to widespread flooding and destruction that can disrupt entire communities.  Following these safety tips will help you keep your family and your property safe in the event of a hurricane.  If you experience significant property damage as the result of a hurricane, make sure you call SERVPRO of Metrocrest (972) 233-8400 immediately to help repair the damage.  As professionals, will stabilize your home or building to prevent further damage and repair the home quickly so you can resume your normal life.

Fast Action and Thorough Drying After Water Damage

7/8/2019 (Permalink)

Coppell, TX water damage from a supply line to the water heater

When the homeowners of this Coppell, TX home first noticed water damage in their garage, the first thing they did was call SERVPRO of Metrocrest.  The most common source of water damage is a leaky or broken pipe. A great first step is to turn the water off at the main pipe into your house. Next, is to contact your local professionals at SERVPRO of Metrocrest (972) 233-8400 to handle the damage that may have been caused by the water. With any leak, it’s the water you don’t see that can cause mold, rot and damage to the value of your home. We highly recommend not trying to clean it up yourself and let our trained, certified technicians make it “Like it never even happened.”

Proper water damage restoration includes two key concepts, which are fast action and thorough drying. Mitigation requires quick action, which means the faster that we arrive on-site to perform cleanup and restoration, the better the results, including lower claim costs. Our professional drying equipment and use of state-of-the-art restoration techniques helps ensure that your property is taken care of right the first time by properly drying the structure.

We are here 24-7, 365 days a year for your emergency response needs. Call SERVPRO of Metrocrest.

4th of July safety tips

7/3/2019 (Permalink)

Fireworks safety tips for 4th of July

According to the National Fire Protection Association, more fires are reported on July 4 than any other day throughout the calendar year. Each year fireworks are responsible on average for over 1,300 structural fires, 300 vehicle fires and more than 17,000 miscellaneous fires that cause personal injuries.

The National Safety Council recommends that fireworks be left to the professionals and advises everyone to stay away from consumer-packaged fireworks and to enjoy the celebrations of your local towns and municipalities. 

If fireworks are legal in your state, take these precautions from the National Safety Council.

  • Never allow young children to handle fireworks
  • Older children should use them only under close adult supervision
  • Anyone using fireworks or standing nearby should wear protective eyewear
  • Never use fireworks while impaired by drugs or alcohol
  • Never light them indoors
  • Only use them away from people, houses and flammable material
  • Only light one device at a time and maintain a safe distance after lighting
  • Never ignite devices in a container
  • Do not try to re-light or handle malfunctioning fireworks
  • Soak unused fireworks in water for a few hours before discarding
  • Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire.

SERVPRO of Metrocrest wants you to stay safe!  Enjoy the parties, barbeques, and celebrations….we are here if you need us.  Call 972-233-8400.

Commercial Duct Cleaning

7/2/2019 (Permalink)

A Dallas, TX Duct Cleaning

When it comes to fighting dirty indoor air, SERVPRO of Metrocrest has what it takes to help everyone breathe easier and feel better in the workplace and at home. Our commercial and Residential duct cleaning procedures conform strictly to the high standards of the National Air Duct Cleaning Association (NADCA). Our technicians are fully trained in the latest techniques and equipped with state-of-the-art equipment to perform the most thorough cleaning that will ensure a healthier, more productive, clean air environment for your employees or family members. In addition, our team of technicians will get the job done with minimal disruption to your home, office facilities, employees and work schedules. SERVPRO of Metrocrest will send out one of our experienced Project Managers to perform a walk through to provide an estimate at no cost to you! 

If your commercial building or residential home needs a duct cleaning, call the company that cares, SERVPRO of Metrocrest (972) 233-8400.

We provide immediate service day or night!

6/20/2019 (Permalink)

SERVPRO of Metrocrest provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in the Dallas/Fort Worth Area. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Dallas/Fort Worth commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Restoration
  • Commercial Cleaning Services

We Can Restore Your Water Damaged Hardwood Floors In Your Home

6/14/2019 (Permalink)

Call SERVPRO of Metrocrest to help with your water damage needs (972) 233-8400 https://www.SERVPROmetrocrest.com/water-damage-restoration

If you find that pipe leak has left water damage to the hardwood flooring in your home, it can be difficult to relax and overwhelming to consider cleaning up such a mess on your own.

When a leaky pipe creates a water damage in your home, SERVPRO of Metrocrest has the means to eliminate moisture and save your structure from potential mold proliferation. SERVPRO of Metrocrest can be at your home within hours to move, dry, and disinfect affected furniture as well as address the accumulated moisture in your hardwood floor. With wood, it is especially vital to keep moisture levels low to prevent structural damage and mold growth, and our professionals can use moisture meters with long, Teflon-coated probes to monitor both your floor and subfloor's moisture levels while drying.

Our team of certified technicians can use tenting to remove water from your flooring more effectively. This process involves covering flooring at ground level with a large sheet of plastic that is usually about 6 millimeters in thickness. Once taped down, this plastic helps pull moisture in the air out of surfaces more rapidly and can be used in combination with dehumidifiers during drying to capture more water vapor.

When treating hardwood floors, it is vital to mitigate any permanent buckling, cupping, or warping of the flooring. During drying, centrifugal air movers can be positioned to pull up moisture from both on top of and underneath the floor, which can also help dry the plywood subfloor. SERVPRO of Metrocrest technicians can use desiccant dehumidifiers to absorb this moisture and lower humidity considerably with the aid of materials like silica gel. In open areas like a living room, polyethylene chambers are often crafted to create smaller, contained chambers for faster drying.

If you have water damage to your hardwood floors call  SERVPRO of Metrocrest (972) 233-8400. We are always here to help!

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest is the mold damage specialists in the Dallas/Ft.Worth area

6/6/2019 (Permalink)

If a pipe breaks underneath your home in the Dallas/Ft. Worth area, it is possible that water can affect structural components without you realizing it. Water can leak into your crawl space and cause many problems. Many crawl spaces already have elevated temperatures and humidity levels making it a prime location for microbial growth. 

Extra moisture that gets added to a crawl space increases the chances of a fungus developing. For mold damage in the Dallas/Ft, Worth area to take place, it needs an organic food source, the right temperature, and moisture. If fungi grow inside your home, they can cause health effects with some people. 

Once microbes develop inside a structure, they can quickly reproduce and cause problems in other locations. Once the spores mature, they form structures called Hyphae. The hyphae grow down into the material as well as up above it and across the surface. The hyphae then release spores into the airflow of the building that float around until they settle down into a new location. 

If mold develops inside your crawl space, it can cause damage to structural components. Fungi can also create foul odors that can affect your entire house. Microbes inside your crawl space also can make their way into your ventilation system causing air quality issues. 

Whenever SERVPRO of Metrocrest technicians remediate fungal issues, we take extreme measure to prevent spores from spreading to unaffected areas. Before any work begins the crawl space gets sealed off so that no dust or debris created by the restoration process spreads across the building. We use poles and thick plastic to build a containment chamber around the affected area of the crawl space. 

If the entire crawl space is contaminated, then the floor joists get sealed off so that the insulation in the floor does not get affected. Once the affected region is sealed off from the rest of the home, the contaminated materials get removed. If the mold has not gone too deep into the floor joists they can be sanded down and restored. After sanding the affected wood gets sprayed with a specialized sealant paint. 

Before the containment chamber gets taken down, we vacuum all dust and debris with a vacuum that has a HEPA filter. If you ever need help with microbial growth inside your crawl space, call SERVPRO of Metrocrest (972) 233-8400 24 hours a day, seven days a week. 

If you have mold growing in or around your home,  call SERVPRO of Metrocrest (972) 233-8400. We are always here to help!

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Water damage due to a kitchen appliance

6/5/2019 (Permalink)

Call SERVPRO of Metrocrest for your water restoration needs (972) 233-8400 https://www.SERVPROmetrocrest.com/water-damage-restoration

When an appliance breaks it can create a mess. That is the case for this Farmers Branch, TX homeowner. Unfortunately, they had a very common kitchen water damage, their refrigerator water line burst.  When something like this happens, the volume of water that can spew onto your kitchen and spread throughout your house will shock you!  This homeowner was quick to call SERVPRO of Metrocrest (972) 233-8400, to help with their water mitigation needs. SERVPRO of Metrocrest got to their home within an hour, accessed the damage and got to work immediately. SERVPRO of Metrocrest extracted all the water that had spread through the bottom floor of the home and then set up air movers and dehumidifiers to dry out their home.

If you have an unexpected water damage call SERVPRO of Metrocrest (972) 233-8400. We are always here to help!

 http://www.SERVPROmetrocrest.com/

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And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Minimizing Storm Damage with SERVPRO of Metrocrest

5/16/2019 (Permalink)

SERVPRO of Metrocrest (972) 233-8400 https://www.SERVPROmetrocrest.com/

If you ever endured storm damage to your home, SERVPRO of Metrocrest is here to help.  Our employees are trained and certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) to ensure that the technicians have the expertise in restoring your home. 

In cases where there is flood damage to your home, the IICRC categorizes four different classes of destruction as follows:

  • Class 1:  The lowest and easiest to deal with, this has a slow evaporation rate. Only part of a room or area was affected, there is little or no wet carpet, and the moisture has only affected materials with a low permeance rate, such as plywood or concrete.
  • Class 2:  With a fast evaporation rate, this level affects an entire room, carpeting, or cushioning, the wetness has wicked up the walls at least 12”, and there is moisture remaining in structural materials.
  • Class 3:  This class has the fastest evaporation rate, and ceilings, walls, insulation, carpet and sub-floors are all saturated. The liquid may have come from overhead. 
  • Class 4:  This class is labeled as specialty drying situations, which means there has been enough liquid and time to saturate materials with very low permeance, such as hardwood, brick, or stone.

If your home is ever in need of restoration services from flood damage, call SERVPRO of Metrocrst (972) 233-8400.

Grilling Tips

5/16/2019 (Permalink)

SERVPRO of Metrocrest (972) 233-8400 https://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

Spring is in full swing! It’s time to get outside and enjoy those grills that have been unused all winter. Barbeques are fun but it is important to keep your home, family, and guests safe. Every year, about 5,700 grill fires take place due to malfunctioning gas grills, according to the U.S. Fire Administration. These grill fires equal up to an annual average of $37 million in damage, along with 100 injuries and 10 deaths. Don’t let one little mistake ruin your barbeque fun! Follow these tips provided by the National Fire Protection Association to make sure you are safe when grilling.

General grilling tips

  • Propane and charcoal grills should only be used outdoors.
  • Grills should be located well away from the home (at least 10 feet), deck railings, and out from carports and overhanging branches.
  • Keep children and pets away from the grilling area.
  • Keep your grill clean by getting rid of any grease of fat buildup in the trays below the grill.
  • Never leave your grill unattended.

Before using your grill

  • Check the major connection points between the gas tank hose and the regulator and cylinder, along with where the hose connects to the burners. If any are loose, tighten them.
  • Check the propane tank hose for any potential gas leaks. To do that:
    • Apply a light soap and water solution to the hose using a brush or spray bottle.
    • Turn on the propane tank. If there is a gas leak, the propane will start to release bubbles around the hose.
    • If you don’t see any bubbles, your grill is safe to use.
  • If there are bubbles being released around the hose, turn off the tank and check the connections. You then should have your grill serviced by a professional before using it again.
  • If the leak doesn’t seem to be stopping, call the fire department immediately!

When your grill is on

  • If you are cooking and start to smell gas, turn off the gas tank and burners.
  • If the leak immediately stops, make sure to get the grill serviced by a professional before using it again.
  • If the smell doesn’t seem to be going away, move away from the grill and call the fire department immediately. Do not move the grill.

If something goes haywire and a fire does break out SERVPRO of Metrocrest is here to help!

Call today for all your fire restoration needs (972) 233-8400.

How to use a Fire Extinguisher

5/16/2019 (Permalink)

Call SERVPRO of Metrocrest to help with all your fire restoration needs. (972) 233-8400 https://www.SERVPROmetrocrest.com/fire-smoke-damage-restoratio

Knowing how to use a fire extinguisher can help minimize the potential damage from a fire.

There are many scenarios people in the Dallas/Ft. Worth area can find themselves in where there is a need for a fire extinguisher in their home. No matter what the source of a fire in a house is, knowing how to use this device is an essential part of understanding and implementing fire safety and preventing fire damage. 

How To Remember Directions for Use

The first thing to remember before trying to put out a fire in the home is to call the fire department. Once the fire department is made aware, a fire extinguisher can be used to attempt to control and eliminate a fire. An easy way to remember how to use an extinguisher is the acronym PASS.

P – P is for Pull. Pull the pin at the top of the extinguisher. This allows the handle to be   squeezed, and also breaks the seal so the extinguisher can work. 
A – A stands for Aim. It is important to remember to aim low toward the bottom of the fire. 
S – The first S in the acronym is for Squeeze. Squeeze the handle, or the trigger.
S – The second S is for Sweep. Sweep the nozzle from side to side across the bottom of the fire until it is extinguished. If the fire does not go out, or if it starts back up again, then repeat step two through step four. 

It is extremely important to remember that evacuation is the number one priority if the fire doesn’t seem to be affected by an extinguisher!

Potential Fire Damages 

There are many possible sources for fires in a residential area, including kitchen utilities, outlets, candles, wiring, and many others. Preventing fire damage is key during a residential fire, whether it is from a kitchen fire or from any other source in the house. 

Knowing how to use a fire extinguisher can help minimize the potential damage from a fire. In situations where damage does occur, call SERVPRO of Metrocrest (972) 233-8400 to help with cleanup and fixing any damage left behind.

Landscaping and Water Damage

5/16/2019 (Permalink)

Call SERVPRO of Metrocrest to help with your water restoration needs (972) 233-8400 https://www.SERVPROmetrocrest.com/water-damage-restoration

Many homeowners in Farmers Branch, TX are unaware of the relationship between problematic landscaping practices and flood water entering the home. To protect yourself against unnecessary outside flooding by implementing a few simple yard management strategies.

1. Roofing and Gutters

Most homes constructed according to typical building codes will have correctly sloped roofs and gutters that divert rainwater away from the house. However, if the slope and porosity of the soil immediately surrounding your house are causing issues, it may be beneficial to extend the reach of your gutter downspouts with some inexpensive attachments. These flexible hoses will deposit the water farther into your hard, which can prevent water from pooling around your foundation during a rainstorm.

2. Ditches

For some yards, simply redirecting the gutters may not be enough. Outside flooding problems from other properties may cause unintended water flow to your residence. In these cases, extra landscaping design may be required. A drainage ditch with a large perforated PVC pipe at the bottom can solve several flooding issues and divert unwanted water into the storm drain. Such a solution provides immediate results and can be implemented by any homeowner with a few inexpensive materials from a local hardware store.

3. Mulch

Another tip for the homeowner wanting to improve rain drainage involves the type of ground cover. Short grasses in silt or clay soils tend to provide little protection against erosion. Over time, these materials will dissolve in rainwater and flow away from the property, exacerbating flooding problems. Using gravel or heavy mulches can improve drainage in problem areas that naturally get exposed to heavy rainfall, while preventing the soil beneath from washing away.

While the above tips can reduce the risk of interior and outside flooding they are not a replacement for the qualified flood restoration service that SERVPRO of Metrocrest can provide in the event that a significant amount of water enters your home.

If you are experiencing flooding in your home, call SERVPRO of Metrocrest (972) 233-8400,

Do You Have a Plan in Place to Protect Your Business?

5/16/2019 (Permalink)

SERVPRO of Metrocrest (972) 233-8400 https://www.SERVPROmetrocrest.com/

Many business owners are caught off guard when disaster strikes. Thinking that it would never happen to them or never even considering the possibility of a disaster, they fail to have a plan in place for their business. Unfortunately, many times, once disaster strikes, it’s too late. Many businesses are forced to close permanently after disaster because they were not prepared.

According to foxbusiness.com, there are 7 steps you can take if you are a small business owner to help protect your business from disaster.

  • Risk Assessment: Determine what types of emergencies are most likely to affect your company and then evaluate your level of preparedness. Check in with your insurance company, make sure employees are trained for emergencies, have data backed up and stored at a safe location.
  • Review Your Insurance Coverage: Talk with your insurance agent to make sure your business is covered if hit by disaster. After determining what types of emergencies your business is most prone to, make sure your policy covers those types of situations. Ask about business interruption insurance which helps business owners continue to pay on-going bills while operations are shut down during disaster recovery.
  • Create a Contingency Plan: Review your business operations and determine which are most important for the survival of your business. Form a process to manage these functions in the event of a disaster. Determine an alternate business location where business operations can continue during the recovery process.
  • Create a Communications Plan: Disasters create chaos and having a communications plan in place in advance will help minimize panic.
  • Back Up Your Data: Making sure all your data is backed up and stored in a safe place is critical. Cloud-based data solutions are best as they stay safe during disasters and can be accessed from any location.
  • Build an Emergency Kit: Have an emergency kit available on site including items like water, flashlights, fire extinguishers, etc.
  • Review and Rehearse You Plan: Once your plan is in place, make sure your employees know the plan and have practiced implementing it.

While disasters can be devastating to a business, preparation can help in the recovery process. By acting before disaster strikes and getting a plan in place, business owners can help protect their business in times of emergencies.

If your Business has a fire or water damage, call the company that cares, Call SERVPRO of Metrocrest (972) 233-8400.

Water Damage Timeline

5/9/2019 (Permalink)

Call SERVPRO of Metrocrest to help with all your water mitigation needs (972) 233-8400. https://www.SERVPROmetrocrest.com/water-damage-restoration

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Metrocrest provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster to Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Metrocrest arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (972) 233-8400

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Metrocrest

SERVPRO of Metrocrest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you have a water damage big or small call SERVPRO of Metrocrest. We are a 24/7 restoration company, always here to help!

Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Commercial Building Restoration Services

5/9/2019 (Permalink)

Call SERVPRO of Metrocrest to help with your commercial water restoration needs. (972) 233-8400 https://www.SERVPROmetrocrest.com/water-damage-restora

When a fire or water damage happen, they may occur at your office or business. Who do you call? Knowing the right company to help in an emergency is important to get your business back up and running as quickly as possible. 

SERVPRO of Metrocrest is available 24/7 to help you restore your commercial property and get you back to business. We have the expertise, equipment, and highly trained technicians to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of 1,650 Franchises to handle large commercial projects and major storm events. Learn more about our commercial restoration services:

 Commercial Services

Need Emergency Service? Call Us 24/7 We’re Here To Help – 972-233-8400

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

10 MOST COMMON PLACES FOR MOLD GROWTH IN YOUR HOME

5/9/2019 (Permalink)

When it comes to your home or business mold is not something you want to mess around with. Mold can become extremely hazardous to your health, and if left untreated can cause costly structural damage to building materials. If you find mold growing in your home, it’s important to call in a professional company, Like SERVPRO of Metrocrest, who has the experience and expertise to have the mold completely removed by using the correct process.

Mold is a living organism that belongs to the fungi family. There are over 100,000 species of mold, and all of them can be harmful if not properly taken care of.

If oxygen and moisture are present, mold can virtually grow on any organic surface such as paper, wood, insulation, food, and carpet padding.  Because mold will eat or digest what it is growing on, if left untreated, mold can even cause structural damage to buildings and furnishings.

10 Places to Watch for Mold Growth in Your Home:

  • Underneath kitchen sinks
  • Attics & Crawl Spaces
  • Underneath or behind refrigerators
  • Behind walls that also house plumbing
  • Stacks of damp or wet newspaper or cardboard boxes
  • Around air-conditioning units
  • Wallboard or around windows that leak
  • Under carpeting that may have become wet
  • Bathroom shower or under sink

You can prevent damage to your home or business, its contents, save money, and avoid potential health problems by controlling moisture and eliminating mold growth.

Reminder: With any type of water damage in the home drying the affected areas within three days or less will help prevent the growth of toxic mold that can make you extremely sick.

We hope you never have to experience mold in your home, but if it does happen contact SERVPRO of Metrocrest and speak to one of our experienced team members who can help you quickly find a solution to your mold issue, and make it Like it never even happened.”

Need Mold Remediation Emergency Service? Call Us 24/7 We’re Here To Help – 972-233-8400

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Overloaded Electrical Outlets Can Lead to Fire Damage

4/25/2019 (Permalink)

Call SERVPRO of Metrocrest for all your fire restoration needs (972) 233-8400 https://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

Keeping cell phones charged often means plugging charging cables into adapters. This practice and others like it can lead to overheated plugs and eventually cause a fire. 
 
Using properly rated power strips can protect your home from fire damage caused by too many electrical devices plugged into one socket. The rubber or soft plastic electrical cords on many devices give off noxious fumes when burned, which can create very dense soot. The plugs can also contribute to this, as well as melt and cause the carpeting to burn. 
 
SERVPRO of Metrocrest knows how this kind of disaster can affect your family and we are ready to help clean up the damage and make things “Like it never even happened.” The areas above doorways and windows near the fire often contain concentrated levels of smoke residue. We begin working to remove this soon after we arrive. Allowing this substance to remain longer only allows it to adhere more tightly, making it more difficult to clean away. We also clean anything else in your home where smoke residue and soot settled. 
 
After a fire, odor from burned materials and possessions becomes very noticeable. While cleaning soot off surfaces removes a significant amount of this odor, if the fire created enough smoke, the odor left behind might remain because its source hides in areas where our tools cannot reach. Our IICRC-certified Technicians  can efficiently handle this predicament. For the toughest odors, we rely on thermal fogging techniques. 


SERVPRO of Metrocrest wants to ensure that our customers love living in their homes after a disaster. We have an extensive range of equipment to mitigate any sized disaster, large or small, and have the experience and training needed to provide you with the level of service you deserve.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

Why Calling SERVPRO of Metrocrest Should Be Your First Post-Fire Priority

4/25/2019 (Permalink)

Call SERVPRO of Metrocrest to help with your fire restoration needs (972) 233-8400 https://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

After you’ve just finished watching emergency service take care of a fire in your home, the shock can sometimes make it difficult to figure out which step you should take next. However, if you want your home to stand the best chance at a full recovery, you’re going to need to make a few calls. 

First, call your insurance company. Next, you’ll want to call SERVPRO of Metrocrest, your local fire damage cleanup crew. Doing this early on is imperative because

  • Quicker action yields better results
  • Mitigation of water damage is easier
  • You’ll be able to salvage more of your belongings

Fast Action

When a fire happens, it doesn’t just affect the things it burns. It releases soot and smoke that seeps into materials surrounding the fire as well. Over time, these byproducts set in, discoloring and damaging porous materials. The longer these surfaces go without being properly cleaned, the more likely it is that the damage will be irreversible, which is why calling a fire damage crew right away is so important.

Water Damage

Many people don’t consider water damage to be an issue when there’s a fire, but with gallons and gallons of water coming out of the fire hose pointed at your home, it’s definitely something you’ll need to contend with. SERVPRO of Metrocrest has the tools to dry out carpets, furniture and more, faster.

Salvaging

Salvaging your belongings is not only a way to keep restoration costs down, but it preserves a little peace of mind as well. Choosing a cleanup crew to come in right away can help you make the most of your remaining belongings, so you can reinstall them in your restored home when the job’s done.

SERVPRO of Metrocrest is IICRC certified and trained to handle every challenge your house has to offer. Having them on the job right away means you can get back in your home sooner, so you can get back to the life.

 Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Understanding the Type of Water Damage You Are Dealing in Your Business

4/25/2019 (Permalink)

Whether your business needs a water pipe repair or has an issue with the sump pump, dealing with water damage in your business can be time-consuming and expensive. Often, it can be helpful to understand what type of water damage has occurred.

1. The Source of the Water

One of the primary ways water damage is classified has to do with the source of the water. If water comes from an appliance and is clean, it is classified as category 1 damage. However, water that comes from a broken pipe and has contaminants is considered to be gray water, or category 2 water damage. Water that contains sewage and significant biohazards is labeled as category 3 water damage, known as black water.

2. The Amount of Time the Water Sits

Water that was a category 1 originally can turn into category 2 damage if the water is not quickly removed. If the cause of the flooding is not remedied quickly, and you, for example, put off a water pipe repair, it becomes increasingly likely that mold and bacteria will grow near or in the standing water. Generally, the sooner water is removed, the less likely major damage will occur.

3. Cleanliness of the Water

The cleanliness of the water is another major factor that determines the category of water damage. Category 2 water damage is water that is contaminated with some amount of hazardous material. If a major flood occurs, it’s often possible for there to be different categories of water damage in one building. Even if water was originally clean, water that has flooded one floor and has seeped through to another floor could become contaminated.

With knowledge of how category 2 water damage is identified, you can look out for potential causes of this type of water damage and you can implement solutions, such as a water pipe repair, to keep your business safe and dry. If your business has already sustained water damage, it could be useful to work with water damage restoration experts like SERVPRO of Metrocrest.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

Carpet Cleaning in your Commercial Building

4/24/2019 (Permalink)

Call SERVPRO of Metrocrest to schedule your next carpet cleaning. (972) 233-8400. https://www.SERVPROmetrocrest.com/carpet-upholstery-cleaning

Commercial carpets are a big investment.  They are meant to last, but with so much foot traffic, properly taking care of them often is necessary.  Besides vacuuming the carpet regularly, your commercial carpet should also be deep cleaned to extend the life of your carpet and keep it looking well-kept and professional.

A clean, healthy carpet helps set the first impression your customers have when they walk into your business and should provide a clean and safe environment for your employees.  Carpets are also the place where a lot of airborne particles and other dirt gathers over time.  Besides aesthetics, keeping a clean carpet also helps provide healthy indoor air quality.

SERVPRO of Metrocrest Commercial Carpet Cleaning will:

  • Eliminate most stains.  We will never charge you extra for spot removal.
  • Extend the life of your carpet.
  • Reduce wear.
  • Maintain your carpet’s color and texture.
  • Clean only high-traffic areas or your entire carpet.
  • Work after-hours to prevent any business interruptions.

Our technique:

  • Our technicians will assess the best technique to clean your commercial carpet
  • We will either use Bonnet Cleaning or hot water extraction.
  • Apply spot treatments where necessary at no extra charge.
  • Your carpet will be dry and ready to use again within 1-2 hours depending on the environment.

How Often Should My Carpet Be Cleaned?

Different environments can have several effects on your commercial carpet.  We typically notice commercial carpets need cleaning from once to twice a year.  However, if you notice a build of dirt on your floors, it’s time to schedule a cleaning.  Every business is different.

Set Up An Appointment

Give us a call (972) 233-8400.  We will often be able to give you a quote over the phone and set up an appointment time convenient to your business.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

A Farmers Branch, TX Water Damage

4/24/2019 (Permalink)

Call SERVPRO of Metrocrest for all your water restoration needs (972) 233-8400. https://www.SERVPROmetrocrest.com/water-damage-restoration

A local insurance agent in Farmers Branch, Texas contacted us because they had a client who had a flooded room caused by a leak in their hot water heater. We arrived on site within an hour, evaluated the water damage and explained to our customer the process needed to make it “Like it never even happened.” We extracted the water and began the drying process using advanced equipment and drying techniques. Our customer was very happy with the entire process.

SERVPRO of Metrocrest is experienced in water mitigation, fire, and mold damages.  We're available 24-hours a day, 7 days a week for emergency services.  Call us any time. 

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Flood Facts from SERVPRO of Metrocrest

4/24/2019 (Permalink)

Call SERVPRO of Metrocrest for all your water restoration needs.(972) 233-8400 https://www.SERVPROmetrocrest.com/water-damage-restoration

Floods are one of the most common and widespread natural disasters in the United States.  It doesn't matter if your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert- there is always potential for flood damage.

Just because you haven't experienced a flood in the past, does not mean you won't in the future.  In fact, 20% of all claims pain by the National Flood Insurance Program (NFIP) were for policies in low-risk communities.  On average, floods cost $3 billion in annual losses in the United States.  Commercial flood claims average more than $75,000.  

According the American Red Cross (ARC), whom we are in sponsorship with, floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following safety tips.

  • Stay away from floodwaters.  If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way.  Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way.  If you are caught on a flooded road and water are rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water.  They are curious and often lack judgment about running water or contaminated water.

With all the rain we have been having in the Dallas, Forth Worth, TX area. SERVPRO of Metrocrest wanted to share some important flood facts with you:

If a flood does strike your home or business, contact your local SERVPRO of Metrocrest Professionals at (972) 233-8400.  Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task.  The SERVPRO system is prepared to handle any sized disaster.  The sooner work begins, the sooner order can be restored.

When fire and water take control of your life, your local SERVPRO of Metrocrest Professionals will help you take it back. 

Microbial growth inside and outside your home

3/12/2019 (Permalink)

Microbial growth can not only be found inside your home but outside as well. It can be found around pipes, windows, or roofs on the outside of your home. If flooding has occurred inside your home, mold will grow in drywall, upholstery, and carpet, just to name a few. Microbial growth can be many unusual colors, smell musty, and will often look like spots. Regardless of what type of mold it is, it needs to be removed. If you see visible mold, do not disturb it by attempting to clean the area yourself, touching the mold, or blowing air across affected areas. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate throughout your home. If you suspect mold, keep loved ones out of the area, turn off fans and the HVAC system, and contact SERVPRO of Metrocrest (972) 233-8400. We are specially trained professionals and will ensure your home and belongings are properly cleaned and dried to inhibit mold growth.

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Spring is coming to the Dallas, TX area

3/6/2019 (Permalink)

Call SERVPRO of Metrocrest for all your cleaning needs. (972) 233-8400 https://www.SERVPROmetrocrest.com/cleaning-services

Spring is right around the corner and you know what that means…. Spring cleaning time!! This is the season when we brush off the stunted growth of winter by cleaning every surface. This annual ritual will restore and renovate the appearance of your home, but there is another even more important reason for performing these tasks - your family's health.

Did you know that your home is a huge germ collector in the winter months? The windows are closed, and air doesn't move much, so when family members come down with colds and flu, germs have as heyday bouncing around and collecting on every surface. This greater exposure to germs impacts the healthfulness of our homes.

Once those warm spring breezes begin to blow, lift the windows so clean air can fill your home and replace the dust and stale air winter creates. A good and thorough house cleaning, including those areas that we typically clean less often like carpets and rugs, curtains, upholstered furniture, tops of door frames, can help remove the dirt, allergens and germs floating around your home to make it healthier and safer for all who live and visit there. SERVPRO of Metrocrest can come in and take care of all your spring cleaning needs.

Call us at (972) 233-8400 to schedule your carpet and duct cleanings.

Spring storms in the Dallas, TX area

3/6/2019 (Permalink)

SERVPRO of Metrocrest (972) 233-8400 https://www.SERVPROmetrocrest.com/

Spring in the Dallas, TX area usually consists of damaging winds and heavy rain. SERVPRO of Metrocrest has certified trained technicians, that can typically arrive on-site within 1 hour of being notified of a water damage cleanup and we are ready to get to work immediately. Whether it's a multi-floor commercial building or a residential home, we take immense pride in our ability to arrive quickly and perform professionally.  We remove the water from your structure and then dry the structure out with our professional drying equipment. We are available 24 hrs. a day 7 days a week. When flooding and water damage cleanup is needed, we will be there every step of the way.  If you find your property affected by flooding from a storm or hail, call SERVPRO of Metrocrest. We are the ones to call for all your water restoration needs (972) 233-8400.

Let SERVPRO of Metrocrest Clean and Disinfect Your School of Viruses

1/14/2019 (Permalink)

The CDC has posted the information on the attached link regarding the seasonal influenza occurring at our schools recently. SERVPRO of Metrocrest can address this issue, as well as others, with the cleaning products we use. Our disinfectants are EPA, FDA and OSHA compliant, have a very low toxicity rating, and are effective against the most common disease and odor-causing organisms, including MRSA, HIV-1 (AIDS virus), Influenza A2, Avian Flu, VRE, TB, Herpes, and many others.

Differences between cleaning, disinfecting, and sanitizing

  1. Cleaning removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
  2. Disinfecting kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.
  3. Sanitizing lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.

SERVPRO of Metrocrest, based in Dallas, Texas can address these issues in an educational environment, business environment, or any other setting where many are working in close contact with others.  SERVPRO can clean and disinfect the surroundings to prevent the spread of these viruses.

Please call our office at (972) 233-8400 to schedule an assessment of your situation.

Prevent Mold Growth During the Winter Month

1/14/2019 (Permalink)

The cold wet season in the winter months in Dallas, Texas, is one of the best times of the year for molds to grow and expand. Often mold is contained near sources of water where it can easily grow and reproduce. As it grows, mold can breakdown and compromise the integrity and strength of the source in which it lives.

Mold spores are microscopic and are naturally found in the air we breathe indoors and outdoors. When large amounts of spores grow, one’s health may be compromised. Mold can be killed, but if it is not removed properly, it can remain in the area just cleaned and the dry spores can be released into the air. Mold remediation services can help eliminate the mold in your home and personal items affected by water damage.

If you require mold remediation services in your home or business give SERVPRO of Metrocrest a call! (972) 233-8400. We will return your home or business back to “Like it never even happened.”

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Warehouse Water Damage in Coppell, TX

1/2/2019 (Permalink)

Call SERVPRO of Metrocrest for your commercial water restoration needs (972) 233-8400. https://www.SERVPROmetrocrest.com/water-damage-restoration

SERVPRO of Metrocrest received an emergency call at 5:24am on a Monday morning regarding a flooded warehouse in Coppell, TX.  A pipe from a bathroom busted and continued to run continuously over a full weekend and wasn’t noticed until their first employee arrived Monday morning.  Over 4,800 sq ft of their warehouse was wet from the water damage.  SERVPRO of Metrocrest arrived on-site by 6:15 am. Our production manager walked the affected area with their manager and put an action plan together and got straight to work. We first extracted all the standing water while moving warehouse equipment and other miscellaneous content.  Wet rugs were removed from the warehouse and transported to the SERVPRO of Metrocrest to be cleaned and dried out.  After extraction, SERVPRO of Metrocrest setup dehumidifiers and air movers to dry out the affected walls, and floors.  SERVPRO of Metrocrest is ALWAYS ready when disaster strikes, whether it's a residential or commercial structure.  Call us when water and flood damage cleanup is needed at your home or business.


SERVPRO of Metrocrest is experienced in water mitigation, fire, and mold damages.  We're available 24-hours a day, 7 days a week for emergency services.  Call us any time 972-233-8400. 


Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Prevention for mold after a storm

12/21/2018 (Permalink)

Mold can happen any time. The following are tips to prevent mold after a heavy rain:

  • Work fast. Call in SERVPRO of Metrocrest which will help in the cleaning and disinfecting of your home from toxins and spores mold can release.
  • Disconnect all electronic equipment inside the home or building if there is standing water
  • Lower the humidity and temperature in the home or building: molds do not like these conditions. Open windows if the air outside is less humid than the air inside. Otherwise, turn on an air conditioner. If needed SERVPRO of Metrocrest will set up dehumidifiers to help.
  • Dispose of moldy items in a sealed bag
  • Make sure there is good ventilation within the building or home affected. SERVPRO of Metrocrest will use our fans if necessary, to promote good air circulation.
  • SERVPRO of Metrocrest will extract any standing water as quickly as possible.

If a storm hits in your area, call SERVPRO of Metrocrest for all your water mitigation and mold remediation needs.

call SERVPRO of Metrocrest (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Mold Prevention during the winter months

12/19/2018 (Permalink)

The wet season in the winter months is one of the best times of the year for molds to grow and expand. Often mold is contained near sources of water where it can easily grow and reproduce. As it grows, mold can breakdown and compromise the integrity and strength of the source in which it lives.

 Prevention will help keep it at bay in your home.

  • Keep all areas clean
  • Make sure there is good air circulation
  • Prevent mold and water damage by turning off the water flow to broken appliances and pipes.
  • Replace cracked or defective mortar. If you find wet areas, inspect the outside drainage system.
  • Spread moisture – barrier materials in crawl spaces over the sail. Heavy roofing paper or plastic film made of polyethylene can be used for this. Make sure there is good ventilation in the crawl space and if possible do not enclose it.
  • One can get rid of humidity or dampness within a building or home by heating it for a short time. After heating, open up the doors and windows, or use an exhaust fan to let out the air that is moist.
  • Hire a professional roofing contractor to cover a damaged roof with a tarp.
  • If there are freezing temperatures, take measures to insulate pipes, inside and out to ensure they will not crack or bust.
  • Make sure all theseals on the windows and doors are not compromised and in good working condition.
  • Clean and repair roof gutters regularly
  • Make sure the ground around your building slopes away from the foundation so water does not colleact around or enter into it.
  • Act quickly if you see condensation on windows, pipes, or walls inside a building
  • call SERVPRO of Metrocrest (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Make Safety a priority in the winter months

12/14/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400 https://www.SERVPROmetrocrest.com/

Here at SERVPRO of Metrocrest we want to make sure you, your home or business know the correct steps to take to make sure you are prepared for the winter months. The following tips can help keep you and your family safe:

  • Test smoke and carbon monoxide detectors and change the batteries if needed
  • Warm your car outside and not in the garage to avoid carbon monoxide entering the house.
  • Prevent water pipes from freezing by covering them if possible and turn off the water valve connected to the outside faucets.
  • Holiday safety tips… Keep holiday electrical cords and lights away from water and use battery operated candles.
  • Use ground fault circuit interrupters.
  • Get your heater inspected
  • Inspect your fireplace/chimney
  • Check your clothes dryer vents for lent build up

call SERVPRO of Metrocrest (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest Is here to help anytime, anywhere

12/11/2018 (Permalink)

Water and Fire damage can strike anywhere, anytime and in any type of building. SERVPRO of Metrocrest has been called out to countless water and fire damages. When a pipe breaks or a sprinkler system fails, or a kitchen fire erupts we are here to help. We are experienced with small to large losses and have excellent communication which is the key to ease our customers. With years of experience working in the Dallas/Fort Worth area and facing new challenges daily SERVPRO of Metrocrest is equipped to step in and help to make it “Like it never even happened.” We are a 24 hours a day, 7 days a week, 365 days a year company. We strive to make each one of our customers a top priority. If disaster should ever strike, call SERVPRO of Metrocrest (972) 233-8400.

call SERVPRO of Metrocrest (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

The 5 Leaky Time Bombs Waiting to Flood Your Home

12/6/2018 (Permalink)

Floods can happen in the blink of an eye. One moment everything is okay, and the next, water is everywhere. The experts at SERVPRO of Metrocrest have identified five ticking time bombs that can wreak havoc in your home in a matter of minutes.

Below are five ticking time bombs and consider what you can do to disarm their damage:

HOT WATER HEATER

  • About 75 percent of tank water heaters fail by the time they’re 12 years old
  • 70 percent of water heater failures are from leaks or burst tanks
  • Average damage is $4,000

What to do: Check the tank regularly for leaks. Have your tank maintained yearly. It is recommended to replace your water heater every 10 years.

WASHING MACHINE

  • More than half of all water damage are due to broken washing machine hoses.
  • Damages average more than $6,000.

What to do: Inspect hoses once a month. Look for signs of impending leaks, such as blisters, bulges, cracks, discoloration or kinks. Turn off the water supply to the washing machine when you go on vacation.

DISHWASHER

  • Dishwashers usually fail when they are 10-12 years old
  • Flooding damage from a dishwater leak can be more than $5000

What to do: Tighten the drain line where it connects to under-sink plumbing. Replace the water supply line immediately if you run across a small leak. Don’t run the dishwasher while away from home.

REFRIGERATOR

  • Icemakers are the primary cause for water leaks in a refrigerator
  • The life expectancy of an ice maker is less than that of the refrigerator, as low as five years.

What to do: Replace copper water lines with braided steel alternatives. Check the water supply line behind the fridge yearly.

AIR CONDITIONER

  • Attic air conditioners can cause the most damage because water can leak throughout the entire home.
  • Average loss from flooding caused by a leaky air conditioner is $5000

What to do: Install a secondary drain line and drain pan overflow switch. Have your A/C maintained regularly, which includes changing the filter and checking the refrigerant level.

You can rely on SERVPRO of Metrocrest for whenever you have water damage in your home from these leaky time bombs. The quick response and efficient, professional services will return your home to normal in no time. Please contact us without delay if you’re experiencing a water emergency.

Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Heavy Storms are hitting the Dallas area = Flood warnings!

12/6/2018 (Permalink)

Call SERVPRO of Metrocrest for your water restoration needs (972) 233-8400. https://www.SERVPROmetrocrest.com/water-damage-restoration

What Causes Flash Floods?

Not all floods are the same. Some develop over time; however, flash floods happen quickly, and can occur without visible signs of rain. Causes of flash floods include

Causes of flash floods include:

  • Excessive rain – within minutes of precipitation or up to 6 hours after.
  • Slow-moving rain of a long duration, such as occurs with thunderstorms, tropical storms, and hurricanes.
  • A dam/levee failure.
  • A sudden release of water held by an ice jam.
  • Rainfalls that exceed the capacity of underground drainage pipes and sewage systems.
  • Floods after wildfires which reduce the capacity of the ground to absorb water.
  • Urbanization, such as paving, which reduces rainfall absorption and increases runoff.

What areas are at risk of flood damage?

  • Low-lying areas.
  • Areas near water.
  • Areas behind a levee or downstream from a dam.
  • Areas near canyons.
  • Even dry stream beds, culverts, gullies, creeks, small streams, and low-lying grounds that appear harmless in dry weather can be at risk of floods.

If a Flood is Likely in Your Area…

A flash flood is extremely serious. Flash floods are typically accompanied by a dangerous wall of roaring water, which often carries rocks, mud and other debris. If you find yourself facing a flash flood…

  • Evacuate.
    Evacuate immediately to higher ground. Save yourself, not your belongings. You may have very little time to respond.
  • Secure your home.
    If you have time, turn off utilities at main switches/valves and disconnect appliances. Do not touch electrical lines or equipment if you are wet or are standing in water. Move essential items to an upper floor and bringing in outdoor furniture to prevent flood damage.
  • Do not walk through moving water.
    Only six inches can make you fall. If walking through non-moving water, use a stick to gauge depth/firmness before each step.
  • Do not drive through flooded areas. 
    Two feet of water can carry away most vehicles. If swept away in your vehicle, remain inside. If water rises inside the vehicle, seek refuge on the roof.

If you are in the middle of a flood or your house or business has been flooded, call SERVPRO of Metrocrest (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Getting your property prepared for the cold in Addison, Texas.

12/6/2018 (Permalink)

Cold temperatures can take a toll on your home or business. It is important that you prepare your home for the cold weather to limit risks of potential damage. When preforming maintenance and insuring that you are limiting risks of damage it is important to be thorough while inspecting your home or place of business. Install foam-rubber gaskets behind electrical outlets & switch covers on exterior walls. If you don’t use your fireplace, plug the flue with an inflatable plug. Make sure that you replace any broken windows and re-putty any loose window panes, seal around windows and door trims or use weather stripping for windows that are opened. Check in the attic of your home; weather strip & insulate the access door from your attic into your home, seal around your chimney with metal flashing or a high temperature sealant, seal around plumbing vents, seal any holes between the heated space and the attic and insulate any exposed water pipes. If water damage occurs in your home due to extreme weather or anything else, make sure to call SERVPRO of Metrocrest to help with all your water restoration needs.

Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Clean chimneys cut down the risk for fire

12/6/2018 (Permalink)

Call SERVPRO of Metrocrest for your fire restoration needs (972) 233-8400. https://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

Burning fires in a chimney leads to the accumulation of soot and creosote, a flammable, sticky substance that can cause chimney fires if it’s not removed. Hiring a professional chimney sweep can get expensive, so if you use your fireplace frequently, consider picking up a few tools from the hardware store and cleaning your chimney yourself. This article provides instructions on three different methods for cleaning a chimney, as well as tips on chimney cleaning safely.

  1. Determine whether the chimney needs to be cleaned (if you only clean your chimney once a year, do it in the fall before the burning season begins. Otherwise, you risk sparking a chimney fire the first time you light up your fireplace in the winter.
  2. Check the chimney for animals. Shine a flashlight up the chimney from the fireplace, and if you find an animal remove it.
  3. Measure your chimney flue. You have to have properly sized tools to clean the chimney properly.
  4. Buy chimney cleaning supplies such as a wire brush, rope, plastic tarp or drop cloth, broom, dustpan, mask, goggles and ladder.
  5. Dress in appropriate clothing. You should wear old clothes that you don’t mind getting messy with soot. Cover your hair and make sure you wear a mask and googles.
  6. Prepare your house for the cleaning. Drape a drop cloth around the fireplace and move back furniture and rugs.
  7. Remove the damper from the chimney flue
  8. Start the cleaning process

SERVPRO of Metrocrest is here to help with all your fire restoration needs. 

call SERVPRO of Metrocrest (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Call the team that is ready to help 24 Hours a day, 7 days a week.

12/6/2018 (Permalink)

Catastrophic water damage can strike your home in any number of ways whether it be a busted pipe, a storm flood, or a damaged roof due to hail. SERVPRO of Metrocrest (982) 233-8400 is here to help. We are dedicated to helping our customers no matter what causes your water damage. We are quick to arrive onsite, walk the customer through your damage, make an action plan, and get started mitigating immediately. Our technicians are IICRC certified and are knowledgeable in all types of water damage. SERVPRO of Metrocrest is here for you in your time of need, we are dedicated to helping our customers when disaster strikes and helping to make it “Like it never even happened,” We are ready 24/7, 365 days a year.

call SERVPRO of Metrocrest (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Why SERVPRO of Metrocrest?

12/6/2018 (Permalink)

Call SERVPRO of Metrocrest to help with all your restoration needs (972) 233-8400. https://www.SERVPROmetrocrest.com/

Why SERVPRO of Metrocrest? Take one look at our Customer Satisfaction form, it says it all. Look at our customer reviews and that says it all as well. SERVPRO of Metrocrest is determined to make each one of our customers satisfied. Let’s be honest, without our customers were would we be???? If more businesses thought like this there would be less customer complaints.  In our line of business one bad complaint can ruin a business…it is our goal to make each one of our customers feel “Like it never even happened.”

All our technicians are IICRC certified and experts in fire/water/mold remediation. From the moment we receive a customer call to the moment we finish the job we make sure our customer know they are our priority.

call SERVPRO of Metrocrest (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest is Thankful

11/16/2018 (Permalink)

We are thankful for our wonderful employees. Their positive attitudes and hard work ethic make SERVPRO of Metrocrest not just a business but a family.

SERVPRO of Metrocrest is Thankful

11/15/2018 (Permalink)

During this time of Thankfulness we want to give a shout out to our wonderful customers. 

We are thankful to our customers who have entrusted their home/property to us when they are in the middle of a disaster. We are a better company because each one of you has allowed us to be a part of rebuilding your home and life.

 Thank you to each and every one of you!

Water Damage in the Dallas Area – Call SERVPRO of Metrocrest for your Fast and Efficient Cleanup

11/8/2018 (Permalink)

Call SERVPRO of Metrocrest for your water restoration needs (972) 233-8400 https://www.SERVPROmetrocrest.com/water-damage-restoration

Water can forge through concrete and other solid materials; leaving drywall, insulation, and untreated lumber used during the construction of your home at its mercy, posing a severe problem that you simply cannot afford to ignore. 
  
Never hesitate to seek out professional assistance when dealing with a water damage in your home. Contact expertly trained water damage restoration specialists like SERVPRO of Metrocrest as soon as possible. The longer you wait, the more damage has to develop and the harder it is to perform the services you deserve.  
  
SERVPRO of Metrocrest provides you with access to vast resources, experienced technicians, and valuable services designed to adapt to your unique situation. Our technicians can locate, and repair problems found on your property, even those residing in hard to reach places such as your walls, attic, or crawlspaces.  
  
SERVPRO of Metrocrest technicians perform these services as quickly and efficiently as possible, making every effort to restore your home “Like it never even happened”. Our 24-hour emergency services ensure a quick response and easy access to advanced restoration and cleaning equipment that makes your restoration easier. 
  
Whether you have a roof leak, broken appliance, or plumbing issues, SERVPRO of Metrocrest can help. We have water extractors of all sizes, along with cleaning, drying, and deodorization technicians that use various techniques to get the job done right. On top of everything else, we manage your entire restoration process from beginning to end and work hard to provide you with a stress-free restoration experience.  
  
Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Coppell, Tx Water Damage: Extract Water Swiftly and Mitigate Damage Quickly

11/8/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400 https://www.SERVPROmetrocrest.com/water-damage-restoration

When a water damage happens, regardless of the source, you need a professional service like SERVPRO of Metrocrest. We have years of experience and training to return your home to normal as quickly as possible.

Significant water damage in your home is not something many people even consider possible. Broken plumbing such as a leaking faucet can cause thousands of dollars in damage before the homeowner is even aware of it. Fortunately, SERVPRO of Metrocrest has the skills and equipment to take care of it. 

First, we inspect the damage of your home. Once that is done, we remove any standing water with our water extractors.

Our next step is to examine the property no longer under water. There is always some water trapped in carpets and wood floors, so our technicians will use special vacuums designed to remove water without damaging the nape of the carpet or surface of the wood. If the standing water was high enough, there might be some amount behind the walls as well. If we find excess water, we use extraction wands to draw it out. 

After all the water has been extracted our technicians will set up drying equipment such as air movers and dehumidifiers to assist and quicken the natural drying process.

If you have a water damage big or small call SERVPRO of Metrocrest. We are a 24/7 restoration company, always here to help!

Call SERVPRO of Metrocrest for all your water damage restoration needs (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Quality Fire Damage Restoration Services in the Dallas Area

11/7/2018 (Permalink)

If your home suffers from a house fire, call SERVPRO of Metrocrest at (972) 233-8400.

Damages found in your home after a fire, can go far beyond what you might expect. Regardless of the size of the fire that you experience, smoke, soot, and ash often affect more than the immediate area around the source of a fire. 
  
Restoration cleaning professionals often use a variety of cleaning methods to treat a fire damaged home. It takes quality training, specialized equipment, and years of experience to perform the necessary services. You should expect nothing less than high-quality, exceptional service from a company performing restoration services on your property. 
  
SERVPRO of Metrocrest has IICRC certified technicians who go to work immediately mitigating damage and preventing losses after a fire disaster occurs. We pay specific attention to structural components, contents, and personal belongings, along with any items attached to the structure itself. 
  
Cabinets often have a finished surface that adds a small amount of protection. However, the inside of the doors and interior of each drawer usually consist of raw materials that can absorb residues, causing extensive damage that requires specific attention. 
  
  
When SERVPRO of Metrocrest begins cleaning windows affected by the fire, it involves the entire framework and any hardware, not just the glass. Drapery, pictures, and other wall-mounted contents also involve different cleaning methods, especially on items made of different materials, including wood, metal, or plastic. 
  
A fire that started in your kitchen may end up in your attic. Any raw structural timber exposed to water or fire damage might need replacement, rather than restoration, due to the costs involved. Same goes for any insulation damaged during a fire; in almost every situation, it is far less expensive to replace insulation than it is to attempt restoration. 
  
Call SERVPRO of Metrocrest for all your fire damage restoration needs (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO of Metrocrest Arrives Quickly to Dry Out a Commercial Property

10/10/2018 (Permalink)

If your commercial building has a water damage, call the company that cares, Call SERVPRO of Metrocrest (972) 233-8400.

An Addison, Texas business can be shut down for a day, a week, or longer do to a water damage. The water damage, particularly if it is contaminated, must be removed quickly by a professional service. It reduces the amount of damage, reopens the business, and is preferred by the insurance companies. Here at SERVPRO of Metrocrest we help to serve companies and make sure they can stay open and get back to business faster and with less down time and loss of revenue to you and your company.
 
When a commercial building must shut down due to a water damage, their first priority is to reopen to support their customers, employees, and owners. SERVPRO of Metrocrest got a call from the facilities manager of an Addison, TX commercial building, regarding a water damage due to a busted pipe in the wall. We arrived promptly and began with a quick inspection to determine the type of water loss, tools that would be needed, and how many technicians that would be required for the job.
 
In this particular commercial building, there were few carpeted areas except in some private offices and waiting areas. Our technicians used an extraction wand to draw out nearly all of the water. We set up dehumidifiers to draw the damp air outside. To replace it, we installed air movers at key points to force warm, dry air across the floors and walls. Our technicians directed and controlled the level of this air flow to prevent additional damage while drying out the building. 

If disaster should ever strike your business make sure to call SERVPRO of Metrocrest (972) 233-8400, we are here to help you get back to business as quickly as possible.

SERVPRO of Metrocrest is experienced in water mitigation, fire, and mold damages.  We're available 24-hours a day, 7 days a week for emergency services.  Call us any time. 


 Need Emergency Service? Call Us 24/7 We’re Here To Help – 972-233-8400

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Dallas, TX - Forecast calls for more heavy rain

10/9/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

As the rain continues in Dallas are, we at SERVPRO of Metrocrest wanted to make sure that you are safe.

Heavy rain and flooding are one of the most common and widespread natural disasters in the United States.  No matter where your home is there is always a potential for flood damage.  Floodsmart.gov reports in the last 5 years, all 50 states have experienced floods or flash floods.  Just because you haven't experienced a flood in the past, does not mean you won't in the future. 

Please remember these safety tips:

  • Stay away from floodwaters.  If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way.  Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way.  If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water.  They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact your local SERVPRO of Metrocrest (972) 233-8400. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task.  The SERVPRO System is prepared to handle any sized disaster.  When fire and water take control of your life, SERVPRO of Metrocrest will help you take it back.

Need Emergency Service? Call Us 24/7 We’re Here To Help – 972-233-8400

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Dallas, TX - Need Biohazard Cleanup Services?

9/17/2018 (Permalink)

SERVPRO of Metrocrest is Certified in Biohazard Clean-up. (972) 233-8400.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.

SERVPRO of Metrocrest is certified in Biohazard clean up and provides cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Metrocrest Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Finding the Right Fire Damage Restoration Company in the Dallas, TX Area

9/11/2018 (Permalink)

For fire restoration help, please call SERVPRO of Metrocest (972) 233-8400.

Fire damage can leave you reeling from considerable losses that may be hard to recoup depending on how long you wait to remedy the problem. After contacting first responders to handle the fire accident, the next call should be to SERVPRO of Metorcrest. The time you wait to have a restoration company come and clear up the resulting destruction will dictate how bad the situation can get.

Smoke damage and soot damage will continue to devastate your property the longer it goes uncleared. The advanced equipment and techniques that SERVPRO of Metrocrest use are just a few reasons to call our fire cleanup crew.

Call SERVPRO of Metrocrest for all your fire damage restoration needs (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

September is National Preparedness Month

9/4/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

National Preparedness Month (NPM), is recognized each September. It provides an opportunity to remind us that we all must prepare ourselves and our families now and throughout the year to be prepared for any disaster that strikes.

This year the National Preparedness Month will focus on planning, with an overarching theme of Disasters Happen. Prepare Now. Learn How. Consider taking time this month to learn a lifesaving skill, like CPR or First Aid. Make sure to check your insurance policies and coverage of hazards, such as flood, earthquakes, and tornadoes to make sure you are aware of potential risks specific to your area.

 2018 Weekly NPM Themes:

  • Week 1: Sept 1-8 Make and Practice Your Plan
  • Week 2: Sept 9-15 Learn Life Saving Skills (September 15th is a National Day of Action!)
  • Week 3: Sept 16-22 Check Your Insurance Coverage
  • Week 4: Sept 23-29 Save For an Emergency

 To find out more about National Preparedness Month visit https://www.ready.gov/september

 SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

3 Ways to Keep Your Pets Safe in the Event of a Fire

8/30/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400 https://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

During a fire emergency in the Dallas metroplex area, it can be essential that everybody in your home evacuate and meet in a safe location. While you should always be most focused on keeping yourself and your family safe, you can also spend some time on pet preparation so that you can have a better chance of getting your pets out of danger, too. 

1. Practice Evacuating 

In the confusion caused by a fire, it can be hard to think of everything you need to do right away. If you have a plan in place and practice it a few times, you can be better prepared to handle a fire emergency. This can not only be helpful for pet safety, but also for the safety of everyone in your household. 

2. Notice Where Your Pets Are 

An important part of the planning process can be noticing where your pets usually spend their time. It can be especially helpful to note where they hide when frightened. You don’t want to put yourself at risk by spending too much time searching for your dog or cat during a fire emergency, but you can be better prepared to get yourself and your pets out as soon as possible by having a checklist of areas you can look. 

3. Keep Collars and Leashes Handy

Fires can be especially frightening to pets. By keeping their collars and leashes handy, you can more easily guide them out of the house. If you are unable to find them, it can be easier for the fire department to get them out if they are wearing collars. It can be a good idea to hang leashes by the door you are planning to evacuate through.

You can be better prepared to keep your pets safe during a fire emergency by following these safety tips.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

Mold Damage Tips

8/28/2018 (Permalink)

If your home in the Dallas, Texas area develops a mold issues, it is important to get the situation under control before it spreads. You also must be conscious of the effect of mold on your home, such as that from black mold. Leaving the problem unattended is not the answer. Here are some things you do as soon as you notice issues with mold in your home.

Stop Spores from Spreading:

Your first move should be to stop the spores from spreading. They spread throughout the air. Make sure you turn off your HVAC system. Try to isolate the area where the black mold is growing. You can shut doors or hang up a barrier if needed. Doing this helps to contain the spores and prevent them from traveling all over your home.

Stop Water Source:

You also need to stop the moisture. Figure out where it is coming from. If it is a water pipe, then turn off the water. If it is a leak, then try to put up a temporary barrier to stop it from getting into your home. The moisture problem is what helps the mold grow. If it is still present, your black mold issues will just continue to get worse.

For information on mold remediation visit http://www.SERVPROmetrocrest.com/mold-remediation

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

What should I do when I see water leaking from my ceiling?

8/27/2018 (Permalink)

Call SERVPRO of Metrocrest for all your water mitigation needs (972) 233-8400

Water can be destructive. When it meets the drywall that makes up your interior walls and ceilings it can make them look unsightly — or worse, it can damage wallboard enough that it collapses and falls apart, which can cause huge homeowner headaches. Don’t panic though, SERVPRO of Metrocrest (972) 233-8400 can help.

  • Poke a hole in it. As the circle of water in the ceiling expands, take a screwdriver, a drywall saw or any sharp utensil and poke a hole in the middle of the stain. This simple hole drains the built-up water, allows the drywall to air out and many times will stop the water damage from expanding across the ceiling.
  • Catch the water. This seems silly and like common sense, but we see it enough to mention it. Call us to stop the source, but don't forget to take care of the moisture on the floor and surrounding area. Put a bucket or container under the drip and use towels to soak up the rest. If the leak is bad enough the container fills up, check back and keep it emptied.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Faster to your Dallas, Texas Water Damage

8/22/2018 (Permalink)

SERVPRO of Metrocrest is ready to help 24 hours a day 7 days a week. (972) 233-8400 https://www.SERVPROmetrocrest.com/

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Metrocrest provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Metrocrest arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 We’re Here To Help – 972-233-8400

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Tips and Precautions to Take While Grilling

8/20/2018 (Permalink)

Call SERVPRO of Metrocrest (972) 233-8400 for all your fire restoration needs. https://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

Grilling with a propane tank

  • Stay alert when grilling. Avoid grilling when you are tired or have consumed too much alcohol.
  • Do Not leave your grill unattended.
  • Keep the grill in a place that is free from flammable items and away from porch rails, and low lying branches.
  • Keep children and pets as far away from the grill as possible
  • Check the gas tank hose for leaks before using it for the first time each year.
  • Always make sure your gas grill lid is open before igniting.
  • If you smell gas while cooking, immediately move away from the grill and call the fire department. Do not move the grill.
  • If the flames go out for any reason, turn the grill and gas off and wait at least 15 minutes before re-lighting it.
  • Keep your grill clean by regularly removing grease or fat buildup from the grates and trays below.

Grilling with Charcoal

  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquid to the flames.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • Electric charcoal starters do not use fire. Be sure to use an extension cord for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container with a lid.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Coppell, TX - Hot Water Heater Busts in the Attic Causing Several Rooms to be Affected

8/15/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

When we receive a call regarding water heaters busting in the attic SERVPRO of Metrocrest’s production team knows there is going to be several rooms affected. Unfortunately for homeowners when this is the cause of loss the water only has one place to go and that's down!

A Coppell, TX family arrived home from work and school to find several rooms covered in water, drywall, and insulation. After a call to their insurance company, they instructed her to give SERVPRO of Metrocrest a call to perform emergency services. When our technicians arrived onsite we immediately began removing the debris and extracting the water from the affected rooms.

We set up our drying equipment (dehumidifiers, air movers) to dry out the structure, we put their furniture on blocks to prevent damage, and we moved their content to other dry areas of their home. The customer was able to see that she was in good hands and made a great choice by calling SERVPRO of Metrocrest.

Visit http://www.SERVPROmetrocrest.com/for more information on water damage.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

How to React to a Sewage Backup in Dallas, Texas

8/14/2018 (Permalink)

Call SERVPRO of Metrocrest to help with your Sewage backup (972) 233-8400 https://www.SERVPROmetrocrest.com/sewage-cleanup

Most people don’t give sewage much thought, but that all changes the moment it ends up on the floors of their homes. The problem could stem from a flooded toilet or even result from a full-blown sewer backup, but in any case, immediate action is necessary. Contaminated water is a risk to any property in the Dallas, Tx area and although there are steps you can take to mitigate damage, it’s often best to leave sewer cleanup to a professional restoration team like SERVPRO of Metrocrest. Here’s what you should know if you run into this type of home catastrophe.

The Do's and Don’ts

Walking into a room and finding a shallow pool of dirty water is enough to give anyone pause, but it’s crucial to take swift action to keep everyone safe. Before you call for reinforcements, consider these first steps:

• Do remove people and pets from affected areas and keep the areas clear of traffic.
• Do open windows to vent out fumes and circulate fresh air.
• Do outfit yourself with protective garments if possible, including rubber gloves and boots as well as eye and face protection.

It’s also beneficial to avoid these knee-jerk reactions when sewer cleanup becomes necessary:

• Don’t remain in the home or use appliances if the water has reached wall outlets or other electrical sources, as this is a major fire risk.
• Don’t utilize harsh chemical-based solutions to eliminate clogs, before or after flooding occurs.
• Don’t use running water in your home or attempt to flush toilets, which can make problems worse.

Make the Right Call

Unless you’re extremely confident in your capabilities, it’s smart to consult professionals when sewer cleanup is required. A sewer backup or badly flooded toilet introduces harmful microbes to the environment and can cause illness and lasting property damage if the right sanitization methods are not employed. If you’re a homeowner in the Dallas, Texas area, keep a qualified recovery team among your contacts for assured peace of mind.

Visit http://www.SERVPROmetrocrest.com/for more information on water damage.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Got Dirty Ducts? SERVPRO of Metrocrest can help!

8/6/2018 (Permalink)

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

 Do you have allergies?  Do you have young children?  Do you have a family member that has a weakened immune system?  If you answered yes to any of these questions, you should consider having your HVAC system professional cleaned by SERVPRO of Metrocrest (972) 233-8400.  

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

 
The Professionals at SERVPRO of Metrocrest will come out and look at your ducts and determine if they need to be cleaned or not. Duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.


The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call SERVPRO of Metrocrest (972) 233-8400.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Dallas, TX Use a Certified Mold Remediation Company

8/3/2018 (Permalink)

Make sure you call in a professional mold cleanup crew who is trained in proper mold removal. They can ensure all mold is removed, help you identify why it was growing in the first place and ensure you do not end up with the same problem in the future.

Mold can become quite damaging. Not only will it damage your home in the Dallas, TX are but it also can cause serious safety issues for you and your family. The only way to protect your home and your family is to get rid of the mold once and for all. By stopping the spread of spores, removing moisture sources and getting mold removal professionals in to tackle the problem, you should be able to kiss your troubles with mold goodbye. Visit http://www.SERVPROmetrocrest.com for more information on mold.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Steps to take after a commercial water loss

7/11/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

Hopefully your business will never experience a commercial water damage. However, in case your business does, it is important to know how to handle the situation before it happens, so you are prepared if and when it does.

Flood damage can cause structural concerns and several other issues, so there are steps to take immediately afterward so you can protect your business and employees.

Turn Off Potential Hazards


If it is safe to do so, you will want to make sure that you turn off any electricity to the affected areas. Mixing electricity and water is extremely dangerous.


SERVPRO of Metrocrest will have the necessary tools such as a digital moisture meter to find any signs of hidden moisture behind walls to make sure that they can completely dry out your business properly and avoid any mold from growing.


Make Sure to Protect Yourself


If you must walk in any flood waters, wear sturdy shoes/boots which will protect your feet from hidden debris in the water which could trip or cut you. Flood waters can be contaminated, even to the naked eye so wearing proper shoes/books are a must. Look out for snakes or other critters which have been displaced by the flood, and do not ever put your hands anywhere you cannot see.


SERVPRO of Metrocrest is aware of all the procedures and steps to take to keep themselves and others safe, plus will have all the protective gear to wear as they are checking everything out for you.


Document and Take Pictures


Make sure and document as much of the damage to your commercial property as thoroughly as you can. This will help you out when you are filing your claim with your insurance company for the water damage created by the flood. When you do re-enter your business, get photographic evidence of the damage that was left behind by the water, plus any water that is still there. Document all that you can and then speak with your insurance company in a prompt manner.


Salvage What you Can

Flooring will always need to be tossed out if they are damaged by flood waters, as well as insulation and or drywall.

Mold damage is very common after your business has experienced commercial water damage. Mold only needs about twenty-four to forty-eight hours to start growing. SERVPRO of Metrocrest can assist you in not only your commercial water mitigation but also your mold remediation needs.

SERVPRO of Metrocrest will quickly respond to your commercial flood damage needs and we will make it “Like it never even happened.” Contact us at (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

IICRC

6/14/2018 (Permalink)

When hiring a restoration company, you want to make sure that they can take care of your damage properly. It’s always a promising idea to make sure the lead technician is IICRC-certified in the type of restoration you are having done (water damage, fire and smoke damage, etc.) It is especially important for water damages.  Water damage mitigation that is improperly performed can cause health problems for your family in the future.

It is critical that the company working in your home or office is insured for this type of work, and they perform thorough background checks on their employees.  SERVPRO of Metrocrest meets all these qualifications.

The industry standard for water damage restoration is ANSI/IICRC Standard S500. There are a lot of technical matters in this standard that must be carefully adhered to. IICRC-certified technicians have been trained on this standard and can bring your home or office back to a dry, safe, healthy state.

One example of a technical detail in the ANSI/IICRC Standard S500 is determining the category of water in the property. This helps establish the level of contamination in the water and guides the decisions on what materials can be dried, versus what must be removed and disposed of.

Category 1 – This is a liquid from a clean and sanitary source, like faucets, toilet tanks, drinking fountains and broken pipes. This water has minimal contamination but must be addressed quickly. If it is not cleaned up in a timely manner, category 1 water can degrade into category 2.

Category 2 – This is often referred to as gray water and is described as having a level of contaminants that may causes illness or discomfort if ingested. Some sources could be dishwasher, washing machine drainage, sink drains, and toilet overflow that is NOT from beyond the trap, with some urine but no feces. Again, rapid removal and drying is important. Category 2 water that can dwell for a period of time can degrade into category 3 water.

Category 3 – This category of water is grossly unsanitary. Often referred to as black water, some sources could include sewer back up, flooding from rivers or streams, toilet overflow from beyond the trap, and stagnant liquid that has started bacterial growth.

SERVPRO of Metrocrest Technicians are IICRC-trained and certified, so they can determine what kind of loss you have and how to properly take care of it, so you don’t have any further problems.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Princeton, TX water damage caused by a roof tarp

6/12/2018 (Permalink)

If you have a water damage, call SERVPRO of Metrocrest (972) 233-8400.

Roof damage can be caused by heavy rains, winds, or falling debris. To quickly solve this issue and reduce the possibility of additional damage, many people choose to use a roof tarp. Roof tarps allow you to have a quick solution and a gap of time until better weather conditions allow for safe inspection and repair.

It seems like a good (sometimes cheap) idea to quickly cover the holes in the roof, stop a water leak, and sleep comfortable at night knowing that no rodents or other animals will enter your home or business through those holes.

Although a roof tarp has many benefits, we do not recommend it as a permanent solution to your problem, because:

  • Some brands will wear out over time.
  • It is a quick fix for a leaking roof, but it is only temporary. It can cause more trouble as time passes.
  • If the roof has water damage that leaked into your home, mold could be growing in the affected areas.
  • Wind can move the tarp, leaving spaces uncovered where water can start leaking again.
  • The wind will cause it to flap, creating annoying noises in your home or business.
  • The tarp may increase the heat inside your home or business, which could lead to a higher electrical bill.
  • If not installed properly, it could hold small pools of standing water, perfect for mosquito proliferation.
  • Heat and moisture may become trapped under the tarp, causing mold and other damage to shingles

You, as a home owner, have the right to protect your property and mitigate. As long you have proper coverage from your insurance company, you can avoid further water damage, mold issues and higher bills.

We received a phone call from a home owner in Princeton, TX. They had a water damage due to a roof tarp. We worked quickly and efficiently with the homeowners and the roofing company to take care of all their water mitigation needs.

 If you have an unexpected water damage call SERVPRO of Metrocrest (972) 233-8400. We are always here to help!

 http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Area Rug Cleaning

6/11/2018 (Permalink)

Home and business owners typically think about the cleanliness of the carpets in their home or office. But area rugs and commercial walk-off mats are often overlooked. Ironically, the rugs and mats usually get more foot traffic than the carpets and can develop a build-up of deeply-compacted soil. It is important to get them cleaned regularly, to prolong their life.  This is especially true of commercial walk-off mats. They are designed to capture outdoor soils from your footwear, so it is not tracked into the building. Cleaning these mats removes the buildup of soiling, so they can be more efficient in keeping the dirt out of your business.

Soil protectant is a great add-on service after rug and mat cleaning. It will make them more resistant to permanent staining when an accidental spill or spot happens. Soil protectant can also prevent ordinary soils from strongly binding to the rug or mat fibers, making them more responsive to cleaning. It’s a wonderful way to protect your investment!

Whether it’s a sturdy commercial mat, or a delicate oriental rug, the professionals at SERVPRO of Metrocrest have the tools and training to keep them looking their best.

Call SERVPRO of Metrocrest today to schedule your rug/mat cleaning (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Dallas, Texas - Basic Flood Safety Tips

6/5/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

With all the rain storms the Dallas, Tx area has been having over the past few days we thought it would be a good idea to share some basic flood safety tips. There is no good time for a flood. Big or small,a flood can cause a great deal of damage and poses a real risk to people living and traveling through the flooded area.

To make sure you and your family, home, and vehicles come through a flood without harm, follow these simple flood safety tips.

Prepare Before a Flood Hits

It may seem odd preparing for a flood before it even happens. However, if flooding is imminent, be prepared to leave your property. If floodwaters get too high, pack enough clothing and supplies to last a few days. Make sure to put important documents in your bag also. If time permits, try to move furniture and electronics to a second floor and flip off the circuit breakers to avoid electrical fires.

Keep Safe During a Flood

One of the most important flood safety tips to remember is to stay out of the water as much as possible. If you do have to evacuate during a flood, avoid walking through moving waters. As little as six inches of water can make an adult lose their balance and fall. Carry a walking stick with you to check for solid ground under the water ahead of you. Watch out for electrical equipment and fallen power lines.

If you’re driving during a flood, don’t attempt to drive through moving floodwaters. Two feet of moving water could be strong enough to wash your car away. If water begins to rise around your car, abandon the car if you’re able, and go to a safer area.

Dealing with the Aftermath

Return to your home only after being told it is safe to do so. You’ll need to begin the restoration process. Any remaining water should be removed as soon as possible. Everything within the home must be dried and disinfected quickly to prevent mold and mildew that can set in within 24 hours of the flooding. With SERVPRO of Metrocrest on your side we will help with all your water restoration needs. We are just one phone call away to make your flooding “Like it never even happened.”

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Mold Damage Remediation Services in Dallas, Texas

6/4/2018 (Permalink)

Your Dallas, Texas hotel may have mold contamination without you even knowing it. However, anytime you have a water problem, such as plumbing leaks, faulty appliances, or incidents in guest rooms, mold growth has the perfect environment to grow.

You can stay ahead of mold damage in your Dallas area hotel by understanding what to look for existence. Whenever you sense a problem, take action immediately and contact a qualified mold remediation specialist.

SERVPRO’s fully-licensed IICRC technician can check for visible signs of mold in your hotel without disturbing growth areas and avoid spreading the infection to other areas of your hotel.  Mold can hide in your walls, behind wallpaper, in carpeting, and enjoys any moist, humid climates found on your property. Your basement, attic, storeroom, bathrooms, laundry rooms, and kitchen all supply an inviting environment for mold.

You should have the proper ventilation installed for any area that maintains high humidity levels or has condensation problems. Mold can spread within 24-48 hrs. if any water leak or flood area does not receive the proper attention immediately. Once you locate a mold problem in your hotel, do not wait. Contact SERVPRO of Metrocrest for 24-hr emergency response to your mold remediation problem.

Our IICRC technicians understand how mold grows and what attracts the fungus to common areas found in your hotel. We can locate the existing problem, remove and dispose of contaminated materials, and help you stop the mold problem on your property in its tracks. With access to water extraction, drying, cleaning, and deodorization equipment of all shapes and sizes, SERVPRO can handle any size mold problem you may find in your hotel.

Contact SERVPRO OF METROCREST  for access to the personnel, equipment, and resources needed to clean and restore your business, today. We have teams established right here in our community to offer assistance whenever necessary, call today (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

 Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Dallas, Texas - Shut Off Valves In Your Place Of Business

5/30/2018 (Permalink)

Call SERVPRO of Metrcrest (972) 233-8400

I’m sure you have seen our shut off tags for homes, but did you know they are used in the workplace as well? Our shut off tags are easily noticeable perfect for a busy workplace.

 Many commercial buildings will call on the “boss” or the maintenance man when something goes wrong. What if they were home sick, or in a meeting and you need to locate the water shut off, where do you start? 

SERVPRO of Metrocrest can help commercial properties in planning for a water, fire, and storm damage. We do a FREE Emergency Response Profile created by the SERVPRO of Metrocrest Marketing Department. 

By having a plan of action and including it into your regular training at your office you can minimize the cost if an unplanned event happens like a frozen pipe, fire, busted pipe or anything. 

Some property managers use this as a tool to keep everything organized in one central location. 

Is your business ready for a disaster? Even a simple pipe burst can cause a lot of damage and headache. With a SERVPRO® Emergency READY Profile it can have the critical information to minimize damages, provide the resources for the employees of the company, and provide property details and information. This is a FREE service that we provide to commercial properties. 

Make an appointment today to get started!

If the unthinkable happens, call SERVPRO Metrocrest (972) 233-8400. We are a 24/7 restoration company ready to help you avoid the cost and hassle of secondary damages.  We will help make it "Like it never even happened."

Steps to take if your toilet overflows

5/15/2018 (Permalink)

Call SERVPRO of Metrocrest (972) 233-8400

One of the most common plumbing problems is the toilet overflowing. When it happens, it always seems to be at the wrong time. Try these simple steps.

First, locate your water shut off valve near the base of your toilet. Turn the valve until the water shuts off to prevent additional overflow. If your toilet does not have one, open the tank and rig the float to stay in its position and not let any more water fill the tank.

Second, if water has spilled over and onto the floor, immediately remove it. Use towels to clean up a small amount but for larger amounts of water call SERVPRO of Metrocrest (972) 233-8400. We can extract water out of the flooring quickly to prevent damage to your home.

Next, if you know there’s a foreign object preventing the toilet from flushing, get some rubber gloves and try to remove it. If a clog is the culprit of the overflow, grab a toilet plunger and try plunging it free. A sink plunger could work if you do not have a toilet plunger, but it likely won’t be as effective.

Lastly, if these steps do not remove the clog contact a plumber . Since, toilet overflowing could be a sign of a larger plumbing issue. The clog may be located farther along your pipe and a plumber will be able to diagnose and fix the problem right away.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Dallas, Texas Thunderstorm Safety Tips

5/2/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

There is a difference between SEVERE THUNDERSTORM WATCH and a SEVERE THUNDERSTORM WARNING. A Severe Thunderstorm watch is issued when severe thunderstorms are possible in and close to the watch area. The watch is issued to alert you to the possibility that thunderstorms with damaging winds and large hail may develop. Listen to NOAA Weather Radio and your local media weather updates and stay informed. And a severe thunderstorm warning is issued when a severe thunderstorm has been spotted and is going to move through your county soon. The key is to remain calm but take precautionary action immediately to protect your life and property.

Act now to be prepared by knowing the county in which you live and the names of nearby cities. Severe weather warnings are issued on a county basis.

The following is a list of supplies to have on hand:

  • Flashlight and extra batteries
  • Battery operated radio and extra batteries
  • First aid kit and manual
  • Emergency food and water
  • Non-electric can opener
  • Essential medicines
  • Checkbook, cash, credit cards, ATM cards

Before the storm be sure to:

  • Check the weather forecast before leaving for extended periods outdoors.
  • Watch for signs of approaching storms
  • If a storm is approaching, keep a NOAA Weather Radio or AM/FM radio with you
  • Postpone outdoor activities if storms are imminent
  • Check on neighbors who require special assistance: infants, the elderly, and people with disabilities.

During the storm remember if you can hear thunder, you are close enough to the storm to be struct by lightning, you will need to go to a safe shelter immediately. Move to a sturdy building or car. Do not take shelter in small sheds, under isolated trees, or in convertible automobiles. If lightning occurs and you can not find a sturdy shelter get inside a hard-top automobile and keep the windows up. If you are on water, get out of a boat and move far away from the water. If you are close to telephone lines and metal pipes move away, they conduct electricity and are very dangerous. Remember to unplug appliances not necessary for obtaining weather information. Try to avoid using the telephone (unless of an emergency) or any electrical appliances and avoid taking a bath or a shower.

If you are caught outdoors and there isn’t a shelter nearby try to find a low spot away from trees, fences, and poles. Make sure the place you pick is not subject to flooding. If you are in the woods, take shelter under the shorter trees. If you feel your skin tingle or your hair stand on end, squat low to the ground on the balls of your feet and place your hands on your knees with your head between them. Make yourself the smallest target possible.

After the storm check on neighbors who may require special assistance such as infants, the elderly, and people with disabilities. Avoid all downed power lines as they are live electricity. Remember to continue to monitor the NOAA Weather Radio and your local media for latest weather updates.

If a storm hits your home call SERVPRO of Metrocrest (972) 233-8400.  We are a 24/7 restoration company.

When Disaster hits your office.

5/1/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

Disaster doesn't just mean natural disaster. Disaster can strike at any time, from the sunniest of summer days to dark stormy nights. Any number of scenarios can play out -- an overflowing toilet, an electrical fire, a leak in the roof. This can be a devastating loss when it happens in your home, but when it happens in your place of business or office, the impact of a disaster can be detrimental to your livelihood. Did you know that 50% of businesses will not reopen after they have been affected by disaster?

When disaster strikes your business, there are so many things to worry about.

  • How will you be able to serve your customers?
  • What do you do with employees who are not able to be at work?
  • Will you have enough to keep the doors open without being able to do business for a short while?

Here at SERVPRO of Metrocrest we help to serve companies just like yours to stay open and get back to business faster and with less down time and loss of revenue to you and your company. If disaster should ever strike your business make sure to call SERVPRO of Metrocrest (972) 233-8400, we are here to help you get back to business

SERVPRO of Metrocrest is experienced in water mitigation, fire, and mold damages.  We're available 24-hours a day, 7 days a week for emergency services.  Call us any time. 

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Carrollton, TX Fire Damage

5/1/2018 (Permalink)

Carrollton, TX House Fire

A Carrollton, TX family watched as their home and precious possessions were consumed by fire. It can be one of the most severe losses that a homeowner can experience. After their devastating loss this family was quick to call SERVPRO of Metrocrest.  Here at SERVPRO of Metrocrest, our technicians are more than talented professionals; they're caring people ready to get you back in your home as quickly as possible, while keeping you informed every step of the way. We reassured our customer by having clear guidelines and a step by step plan to help them get their home back as if “It Never Even Happened”.

If your home is damaged by fire, it is critical to contact a company that specializes in the fire and smoke restoration process as soon as possible to prevent additional damage. SERVPRO of Metrocrest is available 24/7 to help minimize the cost of fire and smoke damage to your home.

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

How a Home is Restored After a Fire Damage is Important

5/1/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

A house fire and the smoke that is produced after a fire impacts certain parts of a house differently. Because of this it may require different methods of sanitizing, restoring and/or rebuilding. You may not be able to see the extent of the fire damage because sometimes it occurs in areas that are not visible to the naked eye. There could be damage behind walls, in the attic, it could have affected the structure, or electrical or plumbing systems. Even walls or surfaces that aren’t in the same room where the fire originated can be damaged.

Surfaces with smoke and soot damage require special cleaning agents. As common as household cleaning products can be they can be ineffective or even cause additional damage. If water damage occurs from a fire extinguisher, or if the sprinkler system went off during the fire then there is a potential for mold growth, which will also need to be addressed in addition to fire and smoke damage. SERVPRO of Metrocrest is trained in fire restoration and will be able to assess the degree of the fire damage and determine the areas and content of the home that can be cleaned and restored and which ones need to be completely replaced.

Call SERVPRO of Metrocrest for your fire restoration needs (972) 233-8400.

Be prepared for Storm Season

5/1/2018 (Permalink)

When a disaster strikes call SERVPRO of Metrocrest (972) 233-8400.

Storm Season is upon us. Being prepared for storm season can easy your mind. It is a good idea if households build disaster kits with enough supplies for at least three days, including water (one gallon, per person, per day), nonperishable food, a flashlight, battery-powered or hand-crank radio, extra batteries, a first aid kit, a 7-day supply of medications, a multi-purpose tool, sanitation and personal hygiene items and copies of important personal documents. They should also have an emergency plan in which each person knows how to reach other members of the household. The plan should also include an out-of-area emergency contact person, and where everyone should meet if they can’t go home.

 BEFORE THE STORM:

  • Pick a safe room – an interior room on the lowest floor with no windows.
  • Move items inside that could be picked up by the wind such as lawn furniture, trash cans and hanging plants.
  • Watch for tornado danger signs such as dark, often greenish clouds, a wall cloud or cloud of debris, large hail, a roaring noise or funnel cloud.

DURING A TORNADO:

  • Go to a safe room such as a small windowless interior room or hallway on the lowest level of a sturdy building.
  • Mobile homes are not safe during tornadoes. Do not seek shelter in the hallway or bathroom of a mobile home. If you can get to a sturdy shelter or vehicle, abandon the mobile home immediately and go to the nearest sturdy building, using your seat belt if driving. Do not wait until you see the tornado.
  • If caught outdoors, seek shelter in a basement, shelter or sturdy building. If you can’t get to one quickly, get into a vehicle, buckle your seat belt and try to drive to the nearest sturdy building.
  • If driving, either stay in the car with the seat belt on and put your head down below the windows, covering with your hands and a blanket if possible. Or, if you can get noticeably lower than the level of the roadway, get out of the car and lie in that area, covering your head with your hands.

When disaster strikes call SERVPRO of Metrocrest (972) 233-8400.

Mold Prevention Tips

5/1/2018 (Permalink)

If you see mold in your home call SERVPRO of Metrocrest (972) 233-8400.

Mold can grow in several places in your home, some areas are obvious while others may be the farthest from your mind. Mold prevention is accomplished with thorough inspections of all areas of your home on a regular basis. It only takes 24-48 hours for mold to grow and to start causing issues. Being proactive and checking all areas in your home can save you time, energy, and dollars. Know where your moisture points are and be sure to dry them regularly. Fix any leaks that you find and use proper ventilation throughout your home. These small mold prevention tips will go a long way in keeping your home healthy and safe from mold.

  • Keep humidity levels as low as you can—no higher than 50%–all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature, so you will need to check the humidity levels more than once a day.
  • Be sure your home has enough ventilation. Use exhaust fans which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
  • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
  • Clean up and dry out your home thoroughly and quickly (within 24–48 hours) after flooding.
  • Add mold inhibitors to paints before painting.
  • Clean bathrooms with mold-killing products.
  • Remove or replace carpets and upholstery that have been soaked and cannot be dried promptly. Consider not using carpet in rooms or areas like bathrooms that may have a lot of moisture.

If you think your home might have mold (you’re seeing it or smelling it), call SERVPRO of Metrocrest (972) 233-8400, we are certified in mold remediation. We are always here to help!

Commonly used equipment in fire damages

5/1/2018 (Permalink)

Call SERVPRO of Metrocrest (972) 233-8400 for all your fire Restoration needs.

A significant part of fire cleanup focuses on purifying contaminated air and neutralizing odors caused by smoke. Here at SERVPRO of Metrocrest we use special equipment to help clean and sanitize the air and make a home safe to breathe in again. A HEPA (High- Efficiency Particulate Air) Vaccum, is a high-powered vacuum with filters that trap airborne particles like soot. It can be used on surfaces including ceilings, walls, and floors. We also use Air Scrubbers. An Air Scrubber helps to eliminate odors and clean the air by using a filtration system to suck air in and filter it before releasing it back into the house. An Ozone Machine is another piece of equipment that is used during a fire cleanup. The Ozone Machine neutralizes odors and should only be used after a house is cleaned, emptied of all contents and vacated. The machine is typically used for a couple of days and the home must be ventilated for an additional 24 hours before reentry.

Call SERVPRO of Metrocrest (972) 233-8400 for all your Fire Restoration needs.

What is a mold remediation?

5/1/2018 (Permalink)

SERVPRO of Metrocrest to schedule your Mold Remediation (972) 233-8400

Mold remediation is a process in which mold is cleaned and removed from a building. Mold remediation is necessary in cases where significant growth is present in various possible areas of a building, including carpets, ceilings and drywall. Typically, mold remediation involves special chemicals and cleaners to remove existing mold and prevent future growth. SERVPRO of Metrocrest is certified in Mold Remediation.

The following are the steps for Mold Remediation:

  • Step 1: Call SERVPRO of Metrocrest  (972) 233-8400
  • Step 2: SERVPRO of Metrocrest will come out and do an inspection and mold damage assessment
  • Step 3: SERVPRO of Metrocrest will build a mold containment
  • Step 4: SERVPRO of Metrocrest will do air filtration with an air scrubber
  • Step 5: SERVPRO of Metrocrest will remove mold and mold-infested materials
  • Step 6: SERVPRO of Metrocrest will cleaning contents and belonging
  • Step 7: SERVPRO of Metrocrest will make it “Like it never even happened.”

Call SERVPRO of Metrocrest (972) 233-8400 for your Mold Remediation. 

Water Damage Addison, TX

4/24/2018 (Permalink)

Call SERVPRO of Metrocrest (972) 233-8400

A local insurance agent in Addison, Texas contacted us because they had a client who had a flooded room caused by a leak in their hot water heater. We arrived onsite within an hour, evaluated the water damage and explained to our customer the process needed to make it “Like it never even happened.” We extracted the water and began the drying process using advanced equipment and drying techniques. Our customer was very happy with the entire process.

SERVPRO of Metrocrest is experienced in water mitigation, fire, and mold damages.  We're available 24-hours a day, 7 days a week for emergency services.  Call us any time. 

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Highly Trained Restoration Specialists

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Commercial Carpet Cleaning

4/24/2018 (Permalink)

Call SERVPRO of Metrocrest to set up your Commercial Carpet Cleaning. (972) 233-8400

Commercial carpets are a big investment.  They are meant to last, but with so much foot traffic, properly taking care of them often is necessary.  Besides vacuuming the carpet regularly, your commercial carpet should also be deep cleaned to extend the life of your carpet and keep it looking well-kept and professional.

A clean, healthy carpet helps set the first impression your customers have when they walk into your business and should provide a clean and safe environment for your employees.  Carpets are also the place where a lot of airborne particles and other dirt gathers over time.  Besides aesthetics, keeping a clean carpet also helps provide healthy indoor air quality.

SERVPRO of Metrocrest Commercial Carpet Cleaning will:

  • Eliminate most stains.  We will never charge you extra for spot removal.
  • Extend the life of your carpet.
  • Reduce wear.
  • Maintain your carpet’s color and texture.
  • Clean only high-traffic areas or your entire carpet.
  • Work after-hours to prevent any business interruptions.

Our technique:

  • Our technicians will assess the best technique to clean your commercial carpet
  • We will either use Bonnet Cleaning or hot water extraction.
  • Apply spot treatments where necessary at no extra charge.
  • Your carpet will be dry and ready to use again within 1-2 hours depending on the environment.

How Often Should My Carpet Be Cleaned?

Different environments can have several effects on your commercial carpet.  We typically notice commercial carpets need cleaning from once to twice a year.  However, if you notice a build of dirt on your floors, it’s time to schedule a cleaning.  Every business is different.

Set Up An Appointment

Give us a call (972) 233-8400.  We will often be able to give you a quote over the phone and set up an appointment time convenient to your business.

Call SERVPRO of Metrocrest - We're Here To Help (972) 233-8400.

http://www.SERVPROmetrocrest.com/

Follow us on Twitter @SERVPRO9498

And Facebook: https://www.facebook.com/SERVPROofmetrocrest/

Water Damage - Water Extraction in Addison, TX Properties is the Key!

4/21/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

There was a down pour of rain and hail this past weekend. Which meant more flooding in our area, which is why homeowners need to call in a professional service.

Remediating Dallas, TX flooding is never a simple task. Every home is different, and any restoration company needs to be familiar with the area. SERVPRO of Metrocrest is quick to respond with a 24/7 response team. We do everything possible to start work as swiftly as possible, taking care of not just our customers, but our neighbors. 

Our response team leader begins the quick inspection. We work with your insurance adjuster if appropriate. We bring in pumps to remove the deep water. Our commercial grade machines quickly draw out the water and make it safer for our response team to enter the home. We then use extraction wands to remove surface water that the pumps cannot draw out. SERVPRO of Metrocrest personnel utilizes the same devices to remove water from carpets and wood floors. Our extraction wands also have a built-in heating unit, so we use them to begin the drying process as well. 

Technicians use moisture meters to determine if the carpets and wood are dry. If there is still a high level of moisture, we set up air movers to force warm, dry air across the surfaces to continue drawing out water trapped inside them. 

We also test the surrounding walls for high moisture content. Since many building materials are more easily damaged when wet, we first set up dehumidifiers to draw moisture from the items and the surrounding air. The machines we use can remove 25 gallons of water per day. As everything dries, we carefully use the same air movers to speed up the drying process without causing any further damage that might force us to demolish drywall or other materials. 

If you have flooding problems in your home, SERVPRO of Metrocrest is here to help. We have provided disaster remediation to our neighbors for many years and are ready to assist you today. Call us for more information at (972) 233-8400 or to schedule a visit.

Rely on SERVPRO of Metrocrest When a Fire Leaves Your Home Unsafe and Damaged

4/16/2018 (Permalink)

Call SERVPRO of Metrocrest as soon as the fire is out to prevent further damage to your home.

When your Dallas, TX property suffers fire damage, acting quickly can be vital to limiting the losses you experience as well as the amount of damage inflicted on your home. Some homeowners think that once the fire is out, the damage stops, allowing you the opportunity to clean things up later. 

Unfortunately, fire damage in your Dallas home continues long after the flames go out. In a matter of hours, furniture, appliances, and personal belongings can go from restorable to unsalvageable. Ash, soot and smoke residues take their toll on porous materials while wreaking havoc on the protective coatings on harder surfaces found in your home as well. 

Your home is precious; you work hard to make a safe place for your family to enjoy. Our team at SERVPRO of Metrocrest understands what it means when you trust us with your home restoration tasks and take it to heart when finding solutions to help fellow members of our local community recover. We live, work, and play right here beside you, making it essential to support those around us and keep our community active, healthy, and secure. 

SERVPRO of Metrocrest’s IICRC-industry certified technicians can inspect your home, offering quality restoration services that are specific to your situation. Our restoration experts can also help you determine the amount of restoration you need, basing solutions on the amount of damage present and manage your entire restoration from start to finish. 

We provide you with the latest tools, equipment, and techniques available and provide you with a variety of services that help restore fire and water damage often caused by this type of event. SERVPRO technicians implement services that follow local, state, and federal guidelines for packing, transporting, and disposing of any materials found unsalvageable and work hard to maintain a safe working environment throughout your restoration process.

SERVPRO of Metrocrest has full emergency response teams available 24-hours a day, 7-days a week, including weekends and holidays. We are always available, providing professional restoration personnel, equipment, and resources throughout the Dallas area at a moments notice.  Call us today at (214) 734-9986.

The SERVPRO Emergency READY Profile Advantage

4/12/2018 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing aSERVPRO EmergencyREADYProfilefor your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Contact SERVPRO of Metrocrest (972) 233-8400 to schedule your Emergency Ready Profile

Understanding How Mold Grows and Spreads in Your Home

4/10/2018 (Permalink)

Call SERVPRO of Metrocrest for mold remediation (972) 233-8400

Mold is one of the most neglected home maintenance problems that can quickly become a catastrophe. Spotting the damage early is the key to safe and effective remediation.

Mold damage restoration of your Dallas home is not a DIY project. Efficient and successful remediation is a job for the professionals with years of experience and the right safety equipment. Trying to eliminate mold by yourself can help it spread to unaffected areas amplifying the problem. It is essential to understand the basics of mold and take the right precautions for fast and safe remediation.

What causes mold growth?

Mold begins its life from a microscopic spore; they are like seeds that can germinate in the right conditions. Interestingly, mold spores are present everywhere. So, it may not be possible to eliminate them entirely, but it is entirely possible to prevent the creation of conditions favorable for their germination.

One of the most important conditions for the spores to germinate is moisture. If the surfaces contain an elevated level of humidity, the spores can absorb it, swell and germinate giving rise to a network of filamentous structures called hyphae. Some of the hyphae grow into the surface providing an anchor for the network, while others can bear spores on their tops.

If the network of the hyphae is disturbed, these spores can become airborne and settle in other parts of your home. While cleaning the mold growth, SERVPRO professionals use a barrier system to prevent these spores from reaching the uncontaminated parts of your home. They also have the necessary equipment to clean the settled spores and prevent them from reaching other parts of your home.

Mold loves warm and moist environments.

Mold requires the right combination of temperature and moisture to germinate and grow. The ideal temperature being between 68 and 86 degrees. With these conditions in place, the settled sores can quickly germinate and form a network of hyphae in no time.

The most important thing to control is the moisture level. SERVPRO Professionals can determine the residual moisture level in your home using state-of-the-art moisture sensing equipment. If the levels are high, they can correct them by addressing the underlying problem.

Call SERVPRO of Metrocrest (972) 233-8400 today to set up a free consultation.  

SERVPRO of Metrocrest Offers Remediation Services Regardless if the Fire Damage is Large or Small

4/5/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

It is never a pleasant experience when a fire starts inside your Dallas home. Fires not only threaten the safety of you and your family but are costly to repair as well. The heat, flames, and smoke produced by a fire causes extensive damage to your home. 
 
Whether the fire is small or large, it is a smart move to let the professionals come in and assess the situation. SERVPRO of Metrocrest is IICRC certified and have experience with different types of scenarios. 
 
Both the heat and smoke created by a blaze cause several types of damage to your home. Flames burn content and building materials inside the home. Smoke spreads throughout the structure leaving behind soot and foul odors. Our professional crews at SERVPRO of Metrocrest get taught how to mitigate fire damage by putting each case into a category based on the severity of the damage. 
 
In fire damage situations, there are three main types of severity. Putting each damage scenario into a certain level of severity helps our specialists know what types of methods to use when mitigating the problem. The three levels are minor, medium and major fire damage. 
 
In minor fire damage situations, smoke residues only affect individual rooms of the structure that are near the source. The amount of soot left behind from the smoke is minimal. Very few areas get re-painted, and only some minor items get replaced. Most of the mitigation process involves wet and dry cleaning of the ceiling, walls, and other surfaces. 
 
In medium fire damage cases, the amount of smoke residues is moderate, and more areas need wet cleaning. The areas that need to be re-painted and items that require replacement increase. Most of the time with medium fire damage contents inside the home get cleaned on site, but there is heat damage to building materials. 
 
In major fire damage scenarios, there is a lot of heat and flame damage at the fire's source, and structural charring is even possible. In these cases, emergency procedures such as boarding up the exterior of the building and detailed cleaning of the structure possibly takes place. The building gets filled with smoke damage and foul odors, and usually, our crews must pack out the house and clean the contents offsite. 
 
No matter how severe the damage in your home is, hiring professionals always gets you the best results. SERVPRO of Metrocrest can be reached at (972) 233-8400, and we are available 24 hours a day and seven days a week to help you. 

Tips To Minimize Water Damage From Storms In The Dallas Area

4/2/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

Severe weather in the Dallas, TX area can often bring rising waters, and floods that affect thousands of properties throughout the North Dallas Area. In addition to the mud, and debris, flood waters can be contaminated with sewage, and even bring snakes, insects, and other critters. Flooding can present a challenge for property owners. Instead of putting yourself at risk its best to call in a professional water damage restoration company such as SERVPRO of Metrocrest.  Without proper cleanup, many homes and business will require mold removal in the Dallas area, and the surrounding communities.

While clean water from broken water pipes, a leaky roof, or even a leaking dishwasher, can be safely mopped up, special care needs to be taken with floodwaters. The bacteria, microbes, and debris can cause health concerns. Professionals recommend that individuals entering floodwaters have proper protective clothing, footwear, and eye protection. Take every precaution to keep yourself, and your family safe.

When the water recedes, the prospect of cleaning up after the storm is overwhelming, even for the most prepared. Furniture, personal items, drywall, floors, and the structure of the property must be evaluated for damage, and the water damage cleanup should begin immediately. Depending on the level of contaminants in the floodwater and how long the water remained on the property, will determine in part, the level of water damage to your home. Saturated drywall will often need to be removed; however, many other items including carpets, furniture, and draperies may be able to be cleaned and restored to their pre-flood state.

SERVPRO of Metrocrest has the tools, training, and expertise necessary to restore your property to its original state. Locally owned, and operated, our team is available 24 hours a day, whenever disaster strikes. Trust us to clean up your property after a storm, fire, or other event to help ensure that a mold infestation doesn’t take root in your home. Our climate, particularly after a severe storm, supports rapid mold growth. It is essential that your property is properly cleansed, and dried, prior to restoration. Often, our remediation team finds mold infestations due to improper flood and storm damage cleanup.

SERVPRO is faster to any size disaster, and we have the resources to respond quickly, regardless of the size of the event. Our disaster recovery teams stand at the ready to help homeowners and commercial property owners mitigate the damage caused by floods, storms, sewage backups, fires, and other events. We will start immediately by assessing the damage, removing the water, drying and dehumidifying, cleaning and repairing, and completing the restoration, so you and your family can resume life as quickly as possible. Call us today (972) 233-8400 for any water damage or mold removal needs throughout the greater Dallas area.

Mold in your Dallas, TX home

3/28/2018 (Permalink)

Call SERVPRO of Metrocrest (972) 233-8400 for your mold remediation.

Mold can be found both indoors and outdoors in places with elevated levels of moisture, such as leaks around pipes, windows, or roofs. If flooding has occurred and saturated your home, mold will also grow in drywall, upholstery, and carpet, just to name a few. Therefore, it is of utmost importance to reach out to SERVPRO of Metrocrest (972) 233-8400 immediately if any water damage has occurred. Our specially trained professionals will ensure your home and belongings are properly cleaned and dried to inhibit mold growth. 

 Mold can be many unusual colors, smell musty, and will often look like spots. Regardless of what type of mold it is, it needs to be removed. If you see visible mold, do not disturb it by attempting to clean the area yourself, touching the mold, or blowing air across affected areas. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate throughout your home. If you suspect mold, keep loved ones out of the area, turn off fans and the HVAC system, and contact SERVPRO of Metrocrest (972) 233-8400.

Spring brings wild weather in the Dallas, TX area

3/26/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

With damaging wind and rain expected again this week, SERVPRO of Metrocrest is ready for whatever happens.  We are here when flooding and water cleanup is needed by our Coppell, Farmers Branch, Addison, and all surrounding Dallas area neighbors.  If you find your property affected by flooding from storms or hail, call us (972) 233-8400.

At SERVPRO of Metrocrest, we have crews ready 365 days a year, and 24 hrs per day.  Our trained technicians, typically arrive on-site within 1 hour of being notified of a water damage cleanup and they are ready to get to work immediately. Whether it's a multi-floor commercial building or a residential home, we take immense pride in our ability to arrive quickly and perform professionally.  We remove the water from your structure and then dry the structure out with our professional drying equipment.

Spring cleaning in Dallas, Texas

3/21/2018 (Permalink)

SERVPRO of Metrocrest (972) 233-8400

It's spring cleaning time in Dallas,Texas, the season when we brush off the stunted growth of winter by cleaning every surface. This annual ritual will restore and renovate the appearance of your home, but there is another even more important reason for performing these tasks - your family's health.

Did you know that your home is a huge germ collector in the winter months? The windows are closed, and air doesn't move much, so when family members come down with colds and flu, germs have as heyday bouncing around and collecting on every surface. This greater exposure to germs impacts the healthfulness of our homes.

Once those warm spring breezes begin to blow, lift the windows so clean air can fill your home and replace the dust and stale air winter creates. A good and thorough house cleaning, including those areas that we typically clean less often like carpets and rugs, curtains, upholstered furniture, tops of door frames, can help remove the dirt, allergens and germs floating around your home to make it healthier and safer for all who live and visit there. SERVPRO of Metrocrest can come in and take care of all your spring cleaning needs. Call us at (972) 233-8400 to schedule your carpet and duct cleanings.

Can You Spot Signs of Mold

1/25/2018 (Permalink)

Call SERVPRO of Metrocrest for all your mold remediation needs (972) 233-8400.

There are several things to look out for that indicate you might have mold or an area that is prime for mold growth.

Strange Odors 
Mold, whether it is visible or not, emits an unusual and unpleasant odor. If an area in your home persistently smells musty, there is a good possibility there is mold in the room. 

Mold Growth 
There are so many varieties of mold that you can't really identify the type based on specific shape, size or color. It can appear as a furry, dark growth, as a black stain, or as black, white, orange, green or brown specks. Rather than look for out-of-the-ordinary, multi-colored flakes in every inch of your home, identify areas that are moist and then look for possible signs of mold. The fungus thrives in cool, damp areas, and it will be much easier to find it by limiting your search to areas that are affected by excess moisture.

Condensation 
Whether there is excess moisture on your windows or condensation dripping from your pipes, it is likely there is a great deal of moisture in your home. As a result, your home is becoming an ideal breeding ground for mold, and it indicates that mold might already be present in your home. 

Water Problems
If your home has ever had moisture problems, whether a toilet overflowed or a sewer backed up, it is at risk for mold. The best places to look for mold are areas where water remained for a long time. If your home has ever flooded, mold could grow underneath the flooring and behind walls. 

The Solution:
For areas that have already fallen victim to mold, there is hope. SERVPRO of Metrocrest is a local leader the North Dallas community in mold remediation and here to help! Please call (972) 233-8400 and we will make it “Like it never even happened.”

Winter weather is in full swing in North Dallas

1/5/2018 (Permalink)

Call SERVPRO of Metrocrest for your Water Mitigation Needs (972) 233-8400.

Winter is in full swing. Whatever part of North Dallas you are in, most people are experiencing very cold or freezing temperatures this time of year. Everyone wonders what needs to be done to protect their pipes in freezing temperatures. It is important to protect your pipes and your plumbing system in cold weather. It is especially important if you plan to be away from home for long periods of time.  
On the inside of your home: If you will be away from home for days at a time, make sure that all of your pipes are kept warm, especially in spaces that receive little or no heat. If any pipes will stay exposed to freezing temperatures, open up one faucet with a very small drip to keep water moving through the pipes.  
On the outside of your home: Protect your pipes as you would protect your plants. Cover up your outside faucets with foam or towels to insulate them.    Especially if you plan to be away from home this winter, remember to leave your contact information with a neighbor. You might consider giving them a key to your home, too, and leaving your preferred plumber's contact information behind should an emergency occur.  
Wondering what happens if pipes freeze? When water freezes in a pipe, it expands the same way a soda can would. If it expands enough, the pipe bursts and could result in serious damage. In North Dallas, just like other warm climate areas, our pipes are more vulnerable to freezing because most of them are located in areas outside of the main insulation. Pipes and valves on outside walls or in the attics are the most common trouble spots. If you open a faucet and water does not come out, you may be dealing with a frozen pipe.  

Call SERVPRO of Metrocrest a call so that our experienced team can come out and assess the situation. If a water pipe bursts, turn off the water at the main shut-off valve and if possible open a hose bib to relieve pressure until repairs can be done.  


SERVPRO of Metrocrest (972) 233-8400.

Smart, Safe Storm Cleanup Tips For The North Dallas Area

1/5/2018 (Permalink)

Getting your home back into shape after a big weather disaster may require more than a broom and a mop. Here's a collection of our best cleanup tips for managing the aftermath of a storm in the North Dallas area.

For many people, when a terrible storm hits, it's the aftermath that is the worst. Debris, flood waters, power outages, broken tree limbs, shattered glass, piles of snow— these are all dangerous risks once a hurricane, tornado, or other weather disaster makes its way through a town or community.

Stop a Flood

With a heavy storm comes heavy rains, and inevitably flooding. If waters come into your home, be careful about getting it out. Turn off the power—but only if the water hasn't reached as high as any electrical outlets in the room where the main breaker lives. Otherwise you could be wading into an electrified pond.

Dry Out Your House

Once the storm subsides, hiring a professional service might be your best bet for a thorough cleanup, because they will know how to eradicate water in places you didn't even realize it had seeped. 

Stave Off Mold

Even if you think you've gotten all of your goods dried out and cleaned up, dirty and contaminated floodwaters may have already laid the groundwork for mold—not just on the walls, but inside them and in floors and furniture. 

Call SERVPRO of Metrocrest for all your clean up storm needs. (972) 233-8400.

Water Damage Restoration for North Dallas

1/5/2018 (Permalink)

If your home suffers a water damage, call SERVPRO of Metrocrest (972) 233-8400.

Water damage restoration is one of the most rapidly growing and evolving industries in the country. What used to consist of a contractor setting up a few fans in a flooded house has now become a bonafide science, largely in part to the greater understanding we now have of the serious negative health repercussions that can be caused by mold, mildew, and bacteria growth, and the better technologies available to tackle a water restoration job.

Priority Number One—Dry the Place Out

Without question, the most important step a homeowner needs to take when faced with flood or other water damage is to waste no time in drying the area out. As has already been mentioned, the old standby of setting up all your house fans to dry out a flooded house or structure really isn’t very effective in the long run. It may do a satisfactory job on the surface, but deeper water damage to walls, wood, carpet and furniture, along with insufficient drying, can lead to more profound consequences such as mold and mildew growth, the flourishing of harmful bacteria, and in extreme conditions, actual damage to the structural integrity of the home itself.

To combat all these harmful possibilities, the best thing you can do is to call in a licensed water damage restoration specialist like SERVPRO of Metrocrest to tackle the job. We are well-schooled in all the latest methods of water damage restoration, and we have access to the most cutting-edge technology available to dry out your home and prevent harmful fungi and bacteria from getting a foothold.

 What to Expect

With any restoration project, expect a full-on assessment of your affected area from the get-go. SERVPRO of Metrocrest will set up dehumidifiers, air purifiers, blowers, fans, and special floor driers and cleaners to quickly and efficiently dry out your water damaged home. Besides these standard steps, and depending on the extent of the damage, your technician might also employ the use of wall driers, sanitizers, and mold and mildew remediation techniques and equipment to ensure that what is already a tough situation doesn’t get worse over time. The water damage restoration cost is far less than what permanent damage results in.

 In the Long Run

The full extent of the steps that need to be taken could be much greater, however. Depending on the amount of water that caused the damage and the duration of time that passed before a restoration crew was called in, you may be looking at a much larger project. Crawl spaces, ductwork, ceilings and insulation may also need to be attended to, and if there is severe damage to drywall, carpet, or structural aspects of your home, you may be looking at a larger home renovation project altogether. If this is the case, contact a general contractor after your restoration work is done in order to get your house back in working order as quickly as possible.

Please Advise

Water damage is not a problem where you want to cut corners or wait to address. Tackle these homeowner nightmares by calling a water damage restoration company like SERVPRO of Metrocrest immediately in order to ensure that neither the structure of your home or the health of your family is compromised. With the help of a qualified specialist, like us, you’ll fast be on track towards restoring your home back to its original condition.

Call SERVPRO of Metrocrest for all your water damage restoration needs. (972) 233-8400.

Mold both inside and outside your North Dallas Home

1/2/2018 (Permalink)

Allow the professionals at SERVPRO of Metrocrest (972) 233-8400 to take care of all your Dallas area mold remediation needs

Mold can be many different colors, smell musty, and will often look like spots. Regardless of what type of mold it is, it needs to be removed. If you see visible mold, do not disturb it by attempting to clean the area yourself, touching the mold, or blowing air across affected areas. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate throughout your home. If you suspect mold, keep loved ones out of the area, turn off fans and the HVAC system, and contact SERVPRO of Metrocrest.

Mold can be found both indoors and outdoors in places with high levels of moisture, such as leaks around pipes, windows, or roofs. If flooding has occurred and saturated your home, mold will also grow in drywall, dust, upholstery, and carpet, just to name a few. This is why it is of utmost importance to reach out to SERVPRO of Metrocrest immediately if any water damage has occurred - our specially trained professionals will ensure your home and belongings are properly cleaned and dried to inhibit mold growth. 

If you require mold remediation services in your home or business give SERVPRO of Metrocrest a call! (972) 233-8400. We will return your home or business back to “Like it never even happened.”

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Home Fire Safety Tips For The North Dallas Winter Season

12/29/2017 (Permalink)

Winter is the most wonderful time of the year. However, winter is also the most dangerous times of the year for home fires, as half of all home heating fires occur in December, January, and February. Before you turn up the heat to stay cozy and warm, read over our list of essential winter fire safety tips to keep you and your home safe this winter.

Space Heaters

Heating is the second leading cause of all U.S. home fires, and space heaters are the type of equipment most involved in these fires. Space heaters and other heat-producing appliances should never be left on or plugged in when no one is home, and only one appliance should be plugged into an electrical outlet at a time. Keep anything that can be burned at least three feet away from all heat sources, including fireplaces, wood stoves, radiators, as well as space heaters.

Carbon Monoxide

Carbon monoxide is called “the invisible killer” for a good reason, as the odorless and colorless gas is extremely hazardous and more common in the winter than any other time of year. The poisonous gas is created when fuels like gasoline, wood, coal, or propane do not burn. Heating and cooking equipment can be potential sources of carbon monoxide, and every home should take the necessary precautions against the invisible gas. Be sure to have a carbon monoxide detector in your home and test the alarm at least once a month- and of course, have fire alarms throughout your home and test those often as well.

Generators

While generators are useful during power outages caused by winter storms, improper use of them can be very dangerous. Portable generators can lead to carbon monoxide poisoning, electrical shock, or a fire hazard if misused. Your portable generator should be kept outside- as far away from your home as possible- and away from any windows, doors, and vent opening. Also, turn off the generator and let it cool down before refueling- never refuel while it is running.

Chimneys And Vents

A qualified professional should be cleaning and inspecting your chimney and vents every year before you start lighting your fireplace. Be sure to use dry, seasoned wood when lighting your fire to produce more flame and less smoke. Also, store your cooled ashes in a tightly covered metal container, placed outside at least ten feet from your home and neighboring buildings.

SERVPRO of Metrocrest responds quickly offering a full line of fire cleanup and restoration services to help you return home as soon as possible. Before risking further damage by attempting to clean up the damage yourself, call the fire damage clean up and restoration professionals at (972) 233-8400.

Commercial Water Damage in the North Dallas Area

12/29/2017 (Permalink)

If your commercial building suffers a water loss call SERVPRO of Metrocrest (972) 233-8400

Many commercial building owners in North Dallas know that moisture is often the enemy especially when it can shut your business down. Water is capable of penetrating into any space and can take advantage of every little crack and can cause damage to the structure. It doesn’t matter how moisture has seeped into the building, the response should be the same. Bringing in a professional commercial water damage specialist like SERVPRO of Metrocrest can help to ensure there are no lingering health threats for you or your employees once the moisture is gone.

For more information on the services that SERVPRO® of Metrocrest provides regarding water and fire damage cleanup for your commercial structures, please visit or call:

www.SERVPROmetrocrest.com/commercial-restoration-cleaning or call today at (972) 233-8400

Protect Your Commercial Buildings from Water Damage Due to Plumbing Leaks

12/29/2017 (Permalink)

Plumbing leaks in properties with multiple stories, such as office buildings and hotels in the North Dallas area, can be more destructive if someone does not turn off the water supply immediately once the leak is found. The property damage that results can end up in business interruption loss, as well as potential liability claims by tenants, guests, and other property owners.


If the leak takes place within normal business hours and there is a maintenance staff present, they will typically shut off the water supply. However, if it happens after hours, and there is no maintenance stuff, the employees who are currently there may not know what they should do.

To minimize losses, it helps to know emergency water damage guidelines. The following steps can be taken to examine property and set procedures.

Examine your property
Begin by inspecting the following areas of the building at least once every month to look for dampness:
    •    Water distribution systems, particularly galvanized and steel plumbing. Make a note of the condition and age of these systems.
    •    Underground parking, and other areas that cannot drain. These places may need portable or fixed pumps for emergency purposes.
    •    Fountains, pools, and other special water features.


Come up with emergency guidelines
Create a loss mitigation plan to which employees need to adhere when they detect a leak. It should be comprised of written guidelines that cover the following:
    •    A procedure for going through initial and annual training on the procedures with tenants and employees, so they know what to do in case of a water leak.
    •    The locations of water shut-off valves and directions on closing them. Add a floor plan or diagram if it is possible.
    •    Assigned procedures for shutting off sprinkler systems, including employees who can access the riser rooms.
    •    An emergency contact list with contact information for plumbers, maintenance staff, tenants, electricians, and water mitigation service vendors.
    •    Emergency contact information for the local water utility company
    •    Emergency contact information for your broker or agent
    •    Any other parties who could possibly be involved
    •    Locations of any key operating systems, as well as essential records and services
    •    Offsite storage of any essential documentation
    •    Procedures for relocation and movement of items, if applicable.
    •    Written procedures to be followed in the event of closing of the facility, shutdown of equipment, and evacuation.
    •    Procedures to take care of any issues developed in the process of building assessment.

Get in touch with your insurance agent:
    •    Arrange a preloss consultation with agent on mitigation of water. If necessary, this could be a joint meeting that includes a water mitigation vendor as well.
    •    Put in an automatic leak detection system, which will detect leaks and then shut off the water supply. Policyholders may get discounts from preferred vendors.
    •    Get in touch with your agent to see if it is possible to schedule infrared thermal imaging for your property. This technology is non-invasive and we'll be able to sense minuscule leaks from the roof and inside the walls of the building.
    •    Having a plan in place can minimize water damage Houston to the building and items within. This can help prevent a business interruption loss as well. If you would like to know more, call your insurance agent.

Commercial Building Restoration Services

When it comes to commercial and residential restoration services, SERVPRO of Metrocrest is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of Metrocrest responds quickly to your North Dallas business’s fire, water, and mold damage emergencies. No commercial project is too big.

For more information on the services that SERVPRO® of Metrocrest provides regarding water and fire damage cleanup for your commercial structures, please visit or call:

www.SERVPROmetrocrest.com/commercial-restoration-cleaning or call today at (972) 233-8400

Mold Prevention During the Winter Months

12/29/2017 (Permalink)

Call the professionals at SERVPRO of Metrocrest if you need mold remediation. (972) 233-8400.

The wet season in the winter months is one of the best times of year for molds to grow and expand. Often mold is contained near sources of water where it can easily grow and reproduce. As it grows, mold can breakdown and compromise the integrity and strength of the source in which it lives.

Mold spores are microscopic and are naturally found in the air we breathe indoors and outdoors. When large amounts of spores grow, one’s health may be compromised. Mold can be killed, but if it is not removed properly, it can remain in the area just cleaned and the dry spores can be released into the air. Mold remediation services can help eliminate the mold in your home and personal items affected by water damage.

If you require mold remediation services in your home or business give SERVPRO of Metrocrest a call! (972) 233-8400. We will return your home or business back to “Like it never even happened.”

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Be Prepared for Storms

12/29/2017 (Permalink)

Emergency checklists can ensure you are ready with the items you need should disaster strike. 

If you need help in a storm situation please call SERVPRO of Metrocrest (972) 233-8400. We are at 24/7 business here to help at anytime!

We will return your home or business back to “Like it never even happened.”

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Tips on how to keep your business fire-hazard free during the holiday season

12/28/2017 (Permalink)

If you run a business in the North Dallas, Tx area, you may get at least a few days off this month for the holiday season. While December is known as a time for joy and happiness, the winter season unfortunately also comes with an increased risk of fire. Before you leave your building unoccupied for a few days, be sure to take a few extra steps to ensure your business is safe and fire-hazard free so that you can enjoy the holidays!

Unplug Electronics

Electrical fires are a common cause of fire events in business, so if you’ll be closing down your business for a few days or weeks, turn off and unplug as many electronics as possible.

 Prevent Freezing Pipes

Winters in Dallas, TX can get very cold, causing untreated pipes to freeze and burst. The pipes are important for your whole building, but the pipes that feed water to your fire sprinkler system are especially vital in protecting your business from a fire. To keep them from freezing or bursting, either keep the internal building at a minimum of 40 degrees or use insulation sleeves for the pipes. If the pipes are not protected from the freezing weather, your sprinkler system will be useless in the event of a fire.

Check All Fire Protection Equipment

Before locking up for the holidays, be sure to check that all fire protection equipment and systems are working properly. Even if you do all you can to prevent fire-hazards, events may happen, and the fire detection system, sprinkler system, and alert systems such as strobe lights and horns must be maintained to protect your building.

SERVPRO of Metrocrest responds quickly offering a full line of fire cleanup and restoration services to help your business get back up and running in no time. Before risking further damage by attempting to clean up the damage yourself, call the fire damage clean up and restoration professionals at SERVPRO of Metrocrest (972) 233-8400.

North Dallas has been hit with terrible hail storms and hail damage this year

12/7/2017 (Permalink)

If your North Dallas home is hit by a storm, call the company that cares, call SERVPRO of Metrocrest (972) 233-8400.

What is a Hail Storm?

Hail storms are defined as thunderstorms that produce hail. Hail is a form of solid precipitation that is produced by thunderheads (aka thunderclouds). Hail stones are balls or clumps of ice that form in thunderheads due to the combination of sub-freezing temperatures and convection cell updrafting in the clouds.

How Hail Forms

Thunderhead clouds create strong updraft winds that cycle the precipitation up towards the top of the cloud, freezing and turning into hail along the way. In the top of thunderheads, where the updraft winds are weaker, gravity takes over and the hail stones start to fall. As hail stones fall back through the cloud, they pick up additional moisture from the cloud and grow in size. Hail stones can repeat this rising / falling action (called convection) many times. Once heavy enough to overcome the updraft winds, they fall all the way to the ground.

Hail Storm Safety and Preparation

Thunderstorms that produce hail can be very dangerous and must be taken seriously. Ever been hit by a golf ball or a baseball before? Now imagine a solid ball of ice falling at up to 120 mph from thousands of feet up in the air. Large hail falls with enough force to damage roofs, cars, break windows and more. If a person were to be directly hit with large hail, it could cause serious bodily injury, or death. It is imperative to seek shelter immediately when faced with hail storms, severe thunderstorm watches and severe thunderstorm warnings in order to protect yourself from falling hail.

Additionally, severe thunderstorms that produce hail can also produce tornadoes, violent winds and excessive rain. These conditions can also cause power outages and interruption to other public services. Pay attention to National Weather Service storm advisory warnings and take shelter indoors to stay safe in hail storms. If you are in your car when a hail storm hits, pull over to the side with your flashers on to reduce the chances of having an accident.

If you were hit by terrible hail damage like so many in the North Dallas area, call SERVPRO of Metrocrest (972) 233-8400. We will work around the clock to make sure your disaster is “Like it never even happened.”

Containment is Key When Performing Mold Remediation

12/7/2017 (Permalink)

Call the professionals at SERVPRO of Metrocrest if you need mold remediation. (972) 233-8400.

When performing mold remediation work it's essential to have good containments. You want to ensure no spores are spread throughout other areas of the home or business that were not previously affected.

You will see in the picture our containment is in place over the openings into a hallway. The containment has a zipper door for our technicians to access the work area and the other does not. We HEPA vacuumed, wire brushed the studs, sprayed an antimicrobial, and applied an encapsulating paint as per the protocol instructions.

If you require mold remediation services in your home or business give SERVPRO of Metrocrest a call! (972) 233-8400. We will return your home or business back to “Like it never even happened.”

*SERVPRO of Metrocrest are Highly Trained Restoration Specialists*

Our SERVPRO of Metrocrest Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

A Water Damage Can Happen Anywhere!

11/21/2017 (Permalink)

Ann Taylor Store at North Park Mall Dallas, Texas

Water damages can happen anywhere from homes, hotels, churches, to malls. SERVPRO of Metrocrest was called out to the Ann Taylor store in North Park Mall when they had a sprinkler system go off in their dressing room area and needed water mitigation and structural drying.

The store manager who found the water damage acted quickly by calling SERVPRO of Metrocrest and getting help as soon as possible. SERVPRO of Metrocrest knows the importance of getting a business back up and running as if it “Never Even Happened”.

In the case of a shopping mall where water damage is likely to affect a large area, calling a professional water damage restoration company like SERVPRO of Metrocrest certainly advisable to ensure proper and quick cleanup, disinfection and drying of the building.

Call SERVPRO of Metrocrest for your water mitigation and Structural Drying. (972) 233-8400

Time is Money in a Water Damage

11/21/2017 (Permalink)

If your home or office suffers from a water damage call SERVPRO of Metrocest (972) 233-8400.

You have heard it said again and again: Time is money.

The old adage is never truer than when dealing with a water-damaged home or business. Every minute matters, because every minute the property remains wet could turn primary damage into secondary- or even permanent damage.  That's why emergency response matters.  

Secondary water damage occurs when the moisture from the primary event (flood, leak, etc.) begins to evaporate on its own into the air.  Over time the air will no longer be able to hold the moisture from the evaporation.  The moisture will have to go somewhere and a very basic principle behind psychometrics is that wet goes to dry.  The moisture may go into your drywall, cabinetry, sheetrock, hardwood floors, vinyl floors, etc.  Once the moisture is allowed to sit, mold can then begin to grow.  This is why emergency action is so incredibly important.

Let's face it: Floods, burst pipes, and leaks simply don't abide by the 9-to-5 workday.  So why should your restoration provider?  SERVPRO of Metrocrest Professionals are on-call 24 hours a day, 365 days a year, with the state-of-the-art equipment and proven methods to get the job done right as quickly as possible. This includes every holiday, even Thanksgiving.  So, if that turkey decides to burrow into your piping and causes a water damage to occur you can call us and we will be there.

If the unthinkable happens, call your local SERVPRO of Metrocrest Professionals at (972) 233-8400 to help you avoid the cost and hassle of secondary damages.  We pledge to help make it "Like it never even happened."

Fire Damage is Never Scheduled

11/15/2017 (Permalink)

If your home has a fire, call the company that cares, call SERVPRO of Metrocrest (972) 233-8400.

For most people fire damage isn’t on their mind much, but in all honesty, it should be. The first 48 hours after a fire often makes the difference between ‘restoring’ vs. ‘replacing’ your property and personal belongings. SERVPRO of Metrocerst provides a timely response with mitigation services ranging from fire, smoke and soot removal to content claims inventory and document restoration. Here is a timeline to help ease your mind of what should be done before and after SERVPRO of Metroplex arrives:

When Will Help Arrive?

  1. One Hour: Within one hour from notice of loss, a SERVPRO of Metrocrest professional will contact you to arrange for service.
  2. Four Hours: Within four hours of loss notification, a SERVPRO of Metrocrest will be onsite to start mitigation services.
  3. Detailed Explanation:  A trained and uniformed SERVPRO of Metrocrest employee will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.
  4. Pretesting: A SERVPRO of Metrocrest employee will begin pretesting for restorability, working from the source of the damage outward.
  5. Eight Hours: Within eight business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.
  6. Cleaning, Restoration, & Deodorization: SERVPRO of Metrocrest will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We then use state-of-the-art restoration techniques to make it “Like it never even happened.”
  7. Final Walk-through: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

What To Do Until Help (SERVPRO of Metrocrest) Arrives

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring
  • Place clean towels or old linens on rugs and high-traffic areas and upholstery
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil
  • Place aluminum foil or wood blocks between furniture legs and wet carpet

What NOT To Do

  • Do not wash any walls or painted surfaces
  • Do not shampoo carpet or upholstery
  • Do not clean electrical equipment
  • Do not send clothing to a dry cleaner; improper cleaning may set smoke odor

SERVPRO of Metrocrest responds quickly offering a full line of fire cleanup and restoration services to help you return home as soon as possible. Before risking further damage by attempting to clean up the damage yourself, call the fire damage clean up and restoration professionals at (972) 233-8400.

SERVPRO of Metrocrest Means Business for Water Restoration

10/11/2017 (Permalink)

SERVPRO of Metrocrest Can Handle the Big Stuff

When it comes to retail property, we mean business. Your store’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, you need trained and trustworthy professionals. SERVPRO of Metrocrest has been helping retail and commercial businesses since 2009.

If a disastrous fire, flood or mold problem closes your doors, the price tag of lost revenue can add up quickly. Your local SERVPRO of Metrocrest understands the urgency of minimizing business interruptions while keeping recovery costs low. By providing 24-hour emergency response and cleanup and restoration services, as well as expert cleaning services that reach beyond the range of your janitorial staff, it is the job of your local SERVPRO of Metrocrest will get you back in business quickly and with minimal interruption to you or your customers.

For more information on the services that SERVPRO® of Metrocrest provides regarding water and fire damage cleanup for your commercial structures, please visit or call:

www.SERVPROmetrocrest.com/commercial-restoration-cleaning or call today at (972) 233-8400

SERVPRO Water Removal Experts for Coppell and Addison

10/3/2017 (Permalink)

Let SERVPRO of Metrocrest use our professional equipment and trained technicians to remediate your water damage

SERVPRO of Metrocrest has been removing unwanted water, from both businesses and homes, in the greater Dallas, TX area for many years.  We know, from personal experience, that a water damage whether caused by flooding rains or a busted appliance can be scary & stressful.  We also know that you may want to clean up the water yourself, but then find that you start smelling odors just a few days later.  There is a science behind drying and as an active IICRC firm, we have the knowledge, expertise, and experience to help clean up your property before further damage occurs.  Water damage is never expected and can happen day or night, so it is important to keep our number handy.  We recommend saving it to your phone, so when a pipe bursts or a washing machine suddenly malfunctions, you can quickly reach us. 

972-233-8400

Here to help whenever YOU need us!

SERVPRO of Metrocrest Participates in 9/11 Dallas Stair Climb

9/14/2017 (Permalink)

SERVPRO of Metrocrest setup fans to Cool Down the Participants after their Climb

SERVPRO of Metrocrest participated, as a volunteer and donor, in the Dallas 9/11 Memorial Stair Climb on September 19, 2017 in downtown Dallas at the Renaissance Tower.  This is our third year to contribute to this wonderful event.  We feel so honored for the opportunity to work with these amazing individuals and groups.

September 11th marks the anniversary of a day that most of us promised to never forget.  

Many joined us as firefighters, law enforcement and EMS personnel from the north Texas region and beyond, supported by members of the community, came together for a day of extreme physical challenge and intense reflection in a truly inspirational setting. 

Together we honored New York's Bravest and Finest who sacrificed their lives on September 11, 2001 as well as our local heroes; while supporting the families who have survived them.

For more information on the services we provide regarding water and fire damage cleanup for your commercial structures, please visit or call:

www.SERVPROmetrocrest.com/commercial-restoration-cleaning or call today at (972) 233-8400

SERVPRO Cleans Up Flooded Building in North Dallas

9/14/2017 (Permalink)

Water flooded 6th floor Ready for SERVPRO of Metrocrest. If your commercial building has a flood, call SERVPRO of Metrocrest (972) 233-8400.

SERVPRO of Metrocrest was called out to an emergency water damage at a high rise building in North Dallas on 8/16/2017 by the building's Chief Engineer.  An ERP (Emergency Response Plan) had been created by SERVPRO of Metrocrest for the building about 6 months prior to the water damage.  SERVPRO of Metrocrest arrived on site within 30 minutes of receiving the initial call for emergency water damage service.

The water had affected 2 floors of the building and about 7,000 square feet of the office space.  A refrigerator line bad busted over the weekend, and had affected the 6th and 7th floors of the North Dallas building.  SERVPRO of Metrocrest immediately began extracting water, in order to mitigate additional water damage to other floors of the building.  Drying equipment was setup to dry all affected flooring, ceilings, and walls.

All building materials affected were dried, and cleaned in 4 days, so the office tenants were back to business as usual.

For more information on the services that SERVPRO® of Metrocrest provides regarding water and fire damage cleanup for your commercial structures, please visit or call:

www.SERVPROmetrocrest.com/commercial-restoration-cleaning or call today at (972) 233-8400

Commercial Water Damage - What To Do When It Happens

7/14/2017 (Permalink)

Commercial Water Disasters DO Happen - SERVPRO® of Metrocrest is READY (972) 233-8400!

As the owner of a commercial property in Dallas and the surrounding areas, you will likely be responsible for maintaining its pipework including repairs if things go wrong. Since most office buildings and businesses remain unoccupied at night and on weekends, the potential for water damage can be very high on these premises.

Detecting Water Damage

Leaks can be caused either suddenly as in the case of bursting pipes, which can be detected instantly, or gradually by a hose or pipe leaking slowly over a period of time. Underground leaks are another common problem. To find out if your business has a water leak look for the following signs.

  • Do you hear the sound of running water?
  • Are any wet areas or running water visible?
  • Can you detect an unusual drop in water pressure?

If you find yourself answering in the affirmative to any of these questions in Dallas and the surrounding areas, there is a good chance of an undetected water leak present at your business. SERVPRO® of Metrocrest can come to your place of business and check for moisture in your walls, floors, and ceiling. If you do in fact have a water leak, we will be able to successfully help with the structural drying of your business.

For more information on the services that SERVPRO® of Metrocrest provides regarding water and fire damage cleanup for your commercial structures, please visit or call:

www.SERVPROmetrocrest.com/commercial-restoration-cleaning or call today at (972) 233-8400

Flooded Commercial Building in Dallas, TX

6/9/2017 (Permalink)

SERVPRO of Metrocrest Drying Equipment Ready for Action! Call SERVPRO of Metrocrest for your commercial water loss

SERVPRO of Metrocrest was called out to a flooded building that was under construction in Dallas, TX.  Flash flooding had caused approximately 15,000 sq ft of the building to fill with water.  Fortunately, only concrete flooring was affected.  The water, however, had gotten as high as 12 inches deep in some areas and affected a very important electrical room.  SERVPRO of Metrocrest pumped and then extracted water from the structure before setting up drying equipment.

After receiving the weekend call for help from the customer, SERVPRO was able to arrive on site within one hour.  The happy customer had called SERVPRO of Metrocrest because we had previously performed an Emergency Response Plan (ERP) for the customer.  This ERP allowed the customer immediate access to our emergency contact information.  The ERP gave technicians from SERVPRO of Metrocrest exact information regarding emergency shutoffs, entry points, and important points of contact in the facility.

For more information on the services that SERVPRO® of Metrocrest provides regarding water and storm damage cleanup for your commercial or residential structure, please visit or call:

www.SERVPROmetrocrest.com/storm-flooding-restoration

or call us today at (972) 233-8400

Lightning Can Cause Fires in North Texas

5/19/2017 (Permalink)

Lightning Strike Causing Fire - SERVPRO of Metrocrest is READY!

Did you know that thunderstorms can create fire damage in your home or business? Lightning striking your home can set your electrical lines on fire and create smoke damage, or any other material it happens to strike. When this happens, it leaves your home smoked up with a black residue (soot) all over your home or business. Don’t worry because the SERVPRO of Metrocrest professionals are here to make fire damage “Like it never even happened."® Locally owned and operated in Addison, Texas, and serving the greater Dallas, TX area. Yes, we have came to the rescue of many smoke damaged homes and businesses due to lightning strikes. We are the fire and smoke damage professionals for North Texas!

SERVPRO of Metrocrest has the capability to pack out your home or business contents after a fire loss. Cleanup those contents and store them in a safe warehouse facility .

Please call SERVPRO of Metrocrest at:

(972) 233-8400, or visit our website at

http://www.SERVPROmetrocrest.com/

North Texas Storm Preparation Information from SERVPRO of Metrocrest

5/18/2017 (Permalink)

Be Ready North Texas for Storms - SERVPRO of Metrocrest is READY (972) 233-8400!

NORTH TEXAS STORM PREPARATION INFORMATION

Taking proactive steps to protect your family and property from severe storms before they hit can save lives and minimize damage to your home or business in North Texas.

Severe storms including hail storms, tornadoes, and floods can cause billions of dollars in damage in the United States every year. When big storms hit, many families find themselves disorganized and unprepared. When preparing for a storm, it is important to have a storm plan and make sure everyone in your home knows the plan, in case of emergency.

Having a plan increases your chances of keeping you and your family safe. If you live in an area prone to flooding, consider buying flood insurance, as flooding is typically not covered under most homeowners insurance policies. In order to stay safe, it is important to understand your risks and have a plan of action in place before the storm hits.

Creating Your Storm Safety Plan

The first step is to create a written disaster plan and review it with everyone in your family, or as we call it at SERVPRO® of Metrocrest an ERP, Emergency Response Plan. Make sure everyone knows where to go and what to do in case of an emergency. Identify an emergency meeting place, such as a park, building, or other landmark near your home. If you get separated during the storm, have everyone meet at the designated location.

It is smart to assign an out-of-state friend or relative to be your family's emergency contact person. Teach all of the adults and responsible children how to shut off utilities in your home. Shutting off gas and water mains can decrease your risk of additional damage.

When a severe storm is approaching your North Texas community, tune into a local TV or radio broadcast covering the storm and follow evacuation orders, if they are issued. Check your emergency supplies and make sure you have enough water for everyone in your home, typically 1 gallon of water per person, per day for at least 3 days. Fill up your bathtubs with clean water. Turn your refrigerator and freezer up to the maximum setting so your food will stay cold for as long as possible in the event of a power outage. If you have storm shutters on your windows, make sure they are closed and secured. If not you can use pre-cut plywood to cover exposed glass. To prevent damage from flying objects, bring outdoor furniture, tools, pots and toys in from outside. Secure important documents, photographs and other valuables in a waterproof and fireproof case.

For more information on the services that SERVPRO® of Metrocrest provides regarding water and storm damage cleanup for your commercial or residential structure, please visit or call:

www.SERVPROmetrocrest.com/storm-flooding-restoration

or call us today at (972) 233-8400

Signs of Water Problems That May Be Mold in North Texas

5/18/2017 (Permalink)

Water Leaks Can Create Mold - Call SERVPRO of Metrocrest to help with your mold remediation (972) 233-8400.

Signs of Water Problems that can turn into Mold Issues for North Texas

If you have had any long term moisture problems in your house, it's usually inevitable they will lead to mold beginning to grow. So, if you know you've had some water problems in your home then it's a pretty good sign you could have mold. Some signs that you have a moisture problem include water stains or discoloration on walls, floors or ceilings in your house. Seeing these could be a clue that there is mold growing within or behind the material. Another sign of a moisture problem is surface abnormalities like peeling, bubbling or cracking of the paint or wallpaper. If your walls are bowed, bulging or warped it probably means moisture has gotten into them. Another clue is if the surface of walls or other materials feel damp.

The above signs of water problems in homes are usually created by leaks. However, if you already know that you have had a water leak (such as leaking pipes or a leaking ceiling) then just that knowledge by itself, even if you don't see signs of water damage, is a good sign that you might have mold growing in your house around the area where the leak was. Mold growth from leaks can often be hidden. If the leak was behind a wall or other surface then any mold will probably be hidden behind the surface too. Even if the leak was not behind a surface there could still be mold hidden out of view behind a wall or other surface from water which seeped through.

Below is a list of common places for mold growth:

  • Walls
  • Ceiling
  • Windows
  • Floor
  • Furniture
  • Insulation
  • Air Ducts
  • Attics

If You See Signs of Mold,
Call SERVPRO of Metrocrest Today – (972) 233-8400

or visit www.SERVPROmetrocrest.com/mold-remediation

Signs of Mold in Your Dallas, TX area Home

5/10/2017 (Permalink)

Mold Growth on Drywall in Carrollton, TX

If you suspect that your Dallas, TX area home or business has a mold problem, SERVPRO of Metrocrest can inspect, assess and remediate your property.

SIGNS OF MOLD

Smelling a Mold Odor

When you have mold growing hidden away in your house, often a moldy smell might be the only clue that it's there. Don't ignore mold odors if you can't see any mold. You should thoroughly inspect your home before any mold problems get worse.

Seeing Signs of Mold Growth

Visible mold growth might seem like an obvious sign of mold. However many people don't notice small amounts of mold growth or they think it's just soot or dirt. Sometimes people simply ignore visible mold in their house.

If you can see mold growth, even if it's only small, you should take action immediately. Small mold patches can spread and the fact that there is any mold shows that the conditions in your home are right for mold to grow.


If you don't take care of mold it will soon become a bigger problem. Visible mold growth could also be a sign that there is a much larger mold colony growing hidden away from view.

Sometimes you might not realize there is mold in your house, especially if it is unusual looking mold. Some mold growth looks white and thread-like. Other mold appears as clusters of small black spots. Mold can be black, gray-brown, gray-green or white in color. Mold growing behind wallpaper made of vinyl can even appear orange, pink or purple.

If You See Signs of Mold,
Call SERVPRO of Metrocrest Today – (972) 233-8400

or visit www.SERVPROmetrocrest.com/mold-remediation

Different Types of Smoke Damage in North Texas

5/9/2017 (Permalink)

Do You Know the Different Types of Smoke?

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Metrocrest will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  SERVPRO of Metrocrest has the equipment, expertise, and experience to restore your Coppell, Addison, Farmers Branch and surrounding areas fire and smoke damage.  We will also treat your family with empathy and respect, and your property with care.

For more information on the services that SERVPRO of Metrocrest provides regarding water and fire damage cleanup for your commercial or residential structure, please visit or call:

http://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

or call us today at (972) 233-8400

Spring is Storm Season in Texas - SERVPRO of Metrocrest is Ready

5/9/2017 (Permalink)

If your home or business gets hit by a storm call SERVPRO of Metrocrest to help (972) 233-8400!

Spring is Storm Season in the North TEXAS Area

In the past few months the North Texas Metrocrest area has been hit with severe weather and storms. The following are the most common storms we see in our area. If you have damage to your home or business from these devastating storms, call SERVPRO of Metrocrest at (972) 233-8400 and we will make it “Like it never even happened.”

Hail Storms

  • Many residents living in the North Texas area have already experienced a severe hailstorm and witnessed the damage hail can cause to homes, automobiles, businesses and other property. When a hailstorm hits, it does the greatest amount of damage to the exterior of your home or property. Common types of damage caused by hail are: roof damage, siding damage, shingle damage, window damage and automobile damage.

Thunderstorms

  • Thunderstorms can produce many types of damaging weather such as lightning, hail, tornadoes, straight-line winds, flooding and more. The biggest contributors to damaged property are likely hail and wind, which can cause many types of exterior property damage

Tornadoes

  • For many areas around the U.S., damage from severe tornadoes presents a very real threat. Most tornado damage is done by high winds, with recorded speeds exceeding 300 MPH and the flying debris propelled by these fierce winds. The most damage from tornadoes happens in "tornado alley" - a part of the U.S. that includes Oklahoma, Texas, Kansas, Missouri, etc.

Lightning

  • You may be surprised to learn that lightning is a major cause of storm damage in many areas around the country. The National Lightning Safety Institute estimates the cost of lightning damage in the $5 to $6 billion dollar per year range. Lightning that hits trees and the ground is a common cause of wildfires, structure fires, property damage and power outages. 

Floods

  • Floods are typically the result of heavy rain and water that rises faster than storm drains can handle. Flash floods driven by quick, violent bursts of rain can flood homes, basements and businesses, causing serious damage to both interiors and exteriors. Flooding is a very dangerous storm phenomenon that results in numerous deaths and extensive property damage each year.

For more information on the services that SERVPRO of Metrocrest provides regarding storm damage cleanup for your commercial or residential structure, please visit or call:

http://www.SERVPROmetrocrest.com/storm-flooding-restoration

or call us today at (972) 233-8400

Water and Fire Cleanup for Your Commercial Building

5/2/2017 (Permalink)

Dallas based SERVPRO of Metrocrest is Ready to Help Commercial Structures (972) 233-8400

When a water or fire damage situation arises at a commercial building, it is very important to call a company that will not only do the job right, but will do so in a way that minimizes the disruption to your customers, employees, and business as a whole. As a Dallas, TX based company, SERVPRO of Metrocrest has the training and expertise to get your business back to looking and performing "Like it never even happened."

In the event of a water or fire emergency, SERVPRO of Metrocrest is quick to respond so that your commercial building can be back up and running as soon as possible by minimizing the amount of demolition and restoration that will be needed. This not only minimizes what could be a disastrous interruption to your business, but also lowers the cost. 

For more information on the services we provide regarding water and fire damage cleanup for your commercial structures, please visit or call:

www.SERVPROmetrocrest.com/commercial-restoration-cleaning or call today at (972) 233-8400

For Fire Damage Cleanup, Call the professionals at SERVPRO of Metrocrest

5/2/2017 (Permalink)

When the firefighters leave, it may seem like the danger has passed and the home is safe from further destruction, but without professionals to help clean the smoke damage, the building will never return to normal. While the principles behind fire restoration are fairly simple, it requires a lot of experience and manpower to perform adequately, and this means that it shouldn’t be attempted by a homeowner on his or her own.  The trained professionals at SERVPRO of Metrocrest should be called on-site immediately.  We can clean smoke damage and restore items affected by a fire, but we must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause.  The first thing SERVPRO of Metrocrest’s trained, certified, professional technicians will do when on site is to identify all affected materials and the source of any odors.

The only way to properly clean smoke and fire damage is to be extremely thorough. Ash residue is easily disturbed and can spread through the building with ease, causing nearly everything to need restoration. The experts at SERVPRO of Metrocrest will identify what can and cannot be salvaged, and will remove any built-up ash residue that is coating surfaces. Over time, ash builds up in layers, and may eventually form into a lacquer-like consistency. Once this is done, the restorers will locate the source of the odor, and treat it with specialized detergents that are formulated for neutralizing this kind of odor. Once materials are treated, they may be sealed off to prevent any further odor from permeating the air in the future.


For more information on the services that SERVPRO of Metrocrest provides regarding water and fire damage cleanup for your commercial or residential structure, please visit or call:

http://www.SERVPROmetrocrest.com/fire-smoke-damage-restoration

or call us today at (972) 233-8400

Storms Expected in Dallas, TX Area This Weekend

4/27/2017 (Permalink)

SERVPRO of Metrocrest is Ready for Possible Storms (972) 233-8400.

With damaging wind and rain again expected this weekend, SERVPRO of Metrocrest is ready for whatever happens.  We are here when flooding and water cleanup is needed by our Coppell, Farmers Branch, Addison, and all surrounding area neighbors.  If you find your property affected by flooding from storms or hail, call us.

At SERVPRO of Metrocrest, we have crews ready 365 days a year, and 24 hrs per day.  Our trained technicians, typically arrive on-site within 1 hour of being notified of a water damage cleanup and they are ready to get to work immediately. Whether it's a multi-floor commercial building or a residential home, we take great pride in our ability to arrive quickly and perform professionally.  We remove the water from your structure and then dry the structure out with our professional drying equipment.

Storm Chances Return to Greater Dallas, TX Area

Mold Signs from SERVPRO in Dallas, TX

1/25/2017 (Permalink)

Allow the professionals at SERVPRO of Metrocrest (972) 233-8400 to take care of all your Dallas area mold remediation needs

Mold can be found both indoors and outdoors in places with high levels of moisture, such as leaks around pipes, windows, or roofs. If flooding has occurred and saturated your home, mold will also grow in drywall, dust, upholstery, and carpet, just to name a few. This is why it is of utmost importance to reach out to SERVPRO of Metrocrest immediately if any water damage has occurred - our specially trained professionals will ensure your home and belongings are properly cleaned and dried to inhibit mold growth. 

 Mold can be many different colors, smell musty, and will often look like spots. Regardless of what type of mold it is, it needs to be removed. If you see visible mold, do not disturb it by attempting to clean the area yourself, touching the mold, or blowing air across affected areas. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate throughout your home. If you suspect mold, keep loved ones out of the area, turn off fans and the HVAC system, and contact SERVPRO of Metrocrest.

SERVPRO of Metrocrest to Participate in Dallas 9/11 Memorial Stair Climb

9/2/2016 (Permalink)

Dallas and Surrounding Area Fire Fighters to Participate in 2016 9/11 Memorial Stair Climb

SERVPRO of Metrocrest will participate, as a volunteer and donor, in the Dallas 9/11 Memorial Stair Climb on September 10, 2016 in downtown Dallas at the Renaissance Tower.  This is our second year to contribute to this wonderful event.  We feel so honored for the opportunity to work with these amazing individuals and groups.

September 11th marks the anniversary of a day that most of us promised to never forget. 

Join us as firefighters, law enforcement and EMS personnel from the north Texas region and beyond are supported by members of the community, coming together for a day of extreme physical challenge and intense reflection in a truly inspirational setting.

Together we will honor New York's Bravest and Finest who sacrificed their lives on September 11, 2001 as well as our local heroes; while supporting the families who have survived them.

Greater Dallas Area Water Damage - 24/7 Emergency Service

9/2/2016 (Permalink)

SERVPRO of Metrocrest provides 24 hour Emergency Water Damage Cleanup Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Metrocrest provides emergency cleaning and restoration services 24 hours a day, 7 days a week — including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Metrocrest arrives quickly and starts the water extraction process immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 (972) 233-8400

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Metrocrest

SERVPRO of Metrocrest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Metrocrest Performs Sewage Water Cleanup at Large Bank in Carrollton, TX

8/3/2016 (Permalink)

SERVPRO of Metrocrest Responds Immediately to Water Cleanup at a Commercial Building in Carrollton, TX

A sewage water backup occurred at a large bank in Carrollton, TX that affected over 7,000 sq ft of the 16,000 sq ft building. SERVPRO of Metrocrest responded after being notified by the property manager, and was on-site beginning cleanup within 20 minutes of the call.  

SERVPRO of Metrocrest production crew chiefs and technicians extracted all water, and then all flooring was treated with antimicrobial spray.  All affected wall base molding was removed, as was any other items that had come in contact with the water.  All flooring was then cleaned by SERVPRO of Metrocrest personnel.  Finally, SERVPRO of Metrocrest setup drying equipment to remove moisture from all non-porous surfaces in the building that were affected.

A handful of bank employees were able to get back to work in the affected building on the day after the sewage backup, due to the thorough cleaning and deodorization performed by SERVPRO of Metrocrest.  The Bank Manager told the SERVPRO of Metrocrest Production Manager that she could not believe the change from the day before.  She was very happy that they would be able to open for business the next day.

SERVPRO of Metrocrest Performs Cleanup on Flooded Building in Plano, TX

7/27/2016 (Permalink)

SERVPRO of Metrocrest On-Site for Office Water Damage with 3-4 inches of Standing Water (972) 233-8400.

SERVPRO of Metrocrest was called at 9:48 pm to a flooded office building in Plano, TX.  The second floor water heater had busted and continued to run continuously to the first floor of the business for several hours before the water damage was discovered.  Over 6,000 sq ft of glue down carpet and tile floors were wet from the water damage.  SERVPRO of Metrocrest arrived on-site by 10:45 pm and extracted all standing water while moving office furniture and other miscellaneous contents.  Wet rugs were removed from the building, and transported to the SERVPRO of Metrocrest warehouse to be cleaned and dried out.  After extraction, SERVPRO of Metrocrest setup 10 LGR dehumidifiers and over 60 air movers to dry out the affected walls, ceiling, and floors.  SERVPRO of Metrocrest is ALWAYS ready when disaster strikes, whether it's a residential or commercial structure.  Call us when water and flood damage cleanup is needed at your home or business.

(972) 233-8400

#SERVPROofMetrocrest

Water Damage at Midnight - SERVPRO of Metrocrest is Ready

7/26/2016 (Permalink)

SERVPRO of Metrocrest (972) 233-8400 - Always Ready!

When a water damage or flood disaster strikes, you need service fast. You can’t afford to be closed for even a day, what would happen to your customers?  Would they be forced to go somewhere else?  SERVPRO® of Metrocrest is committed to letting you get back to business after a disaster strikes.  We are Here To Help®.  If your business suffers a disaster even at 2 am, we are here for you.  Your call will be answered by a live person, not a machine, and we will dispatch crews to you immediately. SERVPRO® of Metrocrest has been helping business owners and managers just like you for many years.  We will work with you to make sure your business stays open and your customers are taken care of.  If disaster should ever strike, make sure to call SERVPRO® of Metrocrest.  We’ll help to make it “Like it never even happened.”

#SERVPROofMetrocrest

(972) 233-8400.

SERVPRO of Metrocrest Will Bill Your Insurance Company

7/19/2016 (Permalink)

SERVPRO of Metrocrest Works With Our Customers to Ease their Worries

Every month, you pay your home owners insurance. You probably don’t even think about it anymore, it’s just a habit or an automatic direct debit from your checking account. SERVPRO® of Metrocrest has contracts with many insurance companies, but can and will work with any of them for billing when disaster strikes. We keep in constant communication with the insurance companies on how an insured’s home or business restoration is progressing. When the project is completely finished, we bill the insurance company in order to take away any unnecessary stress for our customers. We believe our customers have already been through enough during this event, and see it as part of our service to ease their worries as much as possible.  If disaster should strike, make sure to call the team with over 40 years of experience at (972) 233-8400.

#SERVPROofMetrocrest

Best Team = Best Customer Experience

7/13/2016 (Permalink)

Best Team = Best Service = SERVPRO

SERVPRO® of Metrocrest has been helping customers, just like you, who experience water damage due to flooding or a broken pipe for over 10 years. When there is damage in your home, SERVPRO® of Metrocrest is committed to helping you get back to rebuilding your story. We have worked hard to insure that we have the very best trained, bonded and background checked employees that are committed to safety and helping you make it “Like it never even happened.” These past 10 years have shown us that to build a successful company we must put in training for our crews, the best training = the best service. If disaster strikes in your home, even at 2 AM SERVPRO® of Metrocrest will be there to help you in the restoration of your home. Call us at 972-233-8400.  #SERVPROofMetrocrest #SERVPRO

SERVPRO of Metrocrest is Faster To Any Size Disaster in Dallas TX

7/7/2016 (Permalink)

SERVPRO of Metrocrest is backed by a system of Franchises that are always ready for any disaster

Faster to any size disaster. This is not just another catchy tag line for SERVPRO® of Metrocrest. It is a commitment from each SERVPRO® of Metrocrest Professional to be there when you need them most.  Whether you are a small business or home owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, the SERVPRO® of Metrocrest System has the resources to respond quickly and efficiently. The sooner help arrives, the sooner restoration begins and the sooner you can resume life and business as usual. Your local SERVPRO® of Metrocrest is just the tip of the iceberg. Should a major disaster such as a flood or wildfire occur, SERVPRO’s Disaster Recovery Team® is always poised and ready to go where they are needed.

If a fire, water or mold damage strikes, no matter the size, call your local SERVPRO® of Metrocrest office. Backed by a system of Franchises more than 1,700 strong, we’ll help make your property disaster “Like it never even happened.”

Call SERVPRO® of Metrocrest at (972) 233-8400 for “Faster to any size disaster” service.

SERVPRO of Metrocrest Wants You Prepared for Flooding Rains

5/25/2016 (Permalink)

If you live in the Dallas area, you know that we have seen more than our fair share of flooding in the few months.  SERVPRO of Metrocrest wants you to be flood ready and an important part of that readiness is an emergency supply kit.  Here is a list of items that should be included in any emergency supply kit:

  • Water, one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food, at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert and extra batteries for both
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Wrench or pliers to turn off utilities
  • Manual can opener for food
  • Local maps
  • Cell phone with chargers, inverter or solar charger

Route Marketing Representative for SERVPRO of Metrocrest in North Dallas

5/25/2016 (Permalink)

SERVPRO of Metrocrest in North Dallas is looking for a Marketing Rep for our growing family business!

Do you love working with people and educating them?

Then, don’t miss your chance to join our Franchise as a new Marketing Representative. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is comfortable meeting new people, who has excellent communication skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!

As a valued SERVPRO® employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.

Primary Responsibilities

  • Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments, maintaining assigned contact lists, participating in professional associations, providing lunch-and-learns, and promoting continuing education courses
  • Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation
  • Conduct objective-to-objective daily marketing contacts, build customer relationships and rapport by educating them on the reasons SERVPRO® is the best cleaning and restoration company in the world, compile and maintain center of influence information., identify “Target 25” (Top 25 contacts to develop into clients)
  • Provide owners and marketing managers with one-on-one meetings (closing appointments) with COIs to encourage SERVPRO® referrals
  • Increase sales territory revenue by consistently achieving sales territory goals

Position Requirements

  • A minimum one year of business-to-business sales experience
  • Experience with sales and marketing within the service sector
  • Superb sales, customer service, administrative, verbal, and written communication skills
  • Strong business and financial background and process-and-results-driven attitude
  • Experience in the commercial cleaning and restoration or insurance industry is desired
  • Working knowledge of current business software technologies is required
  • Ability to successfully complete a background check subject to applicable law

Compensation

  • $30,000.00 Annual base plus commission
  • Company car during work hours

SERVPRO is an Equal Opportunity Employer, Women and Veterans are encouraged to apply

Please send resume and salary history to SERVPRO9498@tx.twcbc.com for consideration.

SERVPRO Crime Scene and Trauma Cleanup Services for Dallas, TX

5/19/2016 (Permalink)

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of Metrocrest will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Need Trauma or Crime Scene Cleanup? 
Call Today 
972-233-8400

SERVPRO of Metrocrest technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Their first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. SERVPRO of Metrocrest Professionals will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants
  • Common Trauma and Crime Scene Scenarios

    Crime Scene Residues

    From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Metrocrest Professionals can clean and restore your property after a crime scene investigation.

    Bloodborne Pathogens

    SERVPRO of Metrocrest Professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Metrocrest Professionals clean, disinfect and deodorize the structure.

    Methamphetamine Labs

    SERVPRO of Metrocrest realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO of Metrocrest Professionals follow federal and state guidelines to properly clean all surfaces.

    SERVPRO of Metrocrest Water Removal Difference for those living in Dallas, TX

    5/18/2016 (Permalink)

    The People, Experience, Training and Equipment to make it –

    Like it never even happened.®

    The People

    With over 10,000 quality teammates nationwide, SERVPRO® Of Metrocrest Professionals are available 24 hours a day, 365 days a year to help you get your life back.

    The Experience

    SERVPRO® is a Franchise System with over 40 years of leadership in fire and water cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, and commercial property managers and in one unforgettable instance, even the Pentagon.970’s 1980’s

    The Training

    SERVPRO® of Metrocrest Professionals undergo extensive water restoration training and certification.

    SERVPRO® Industries, Inc. is an approved IICRC school to help ensure our training meets and exceeds accepted industry standards.

    The Equipment

    With over 5,000,000 square feet of building space, housing over 140,000 pieces of cleaning and restoration equipment, SERVPRO® Franchise Professionals have the resources to help you take back control of your life.

    • Lower Recovery Costs –The SERVPRO® System Helps Save Money
    • Emergency Mitigation Services help minimize additional property damages.
    • SERVPRO® of Metrocrest Professionals use specialized test equipment to determine hidden water.
    • Restoration versus replacement of contents saves heirlooms and money too.
    • By using advanced drying techniques, SERVPRO® of Metrocrest Professionals monitor and ensure your property is properly dried. Mitigation requires quick action. The faster a

    SERVPRO® of Metrocrest Professional arrives on-site to perform water cleanup, the better the results – including lower claim costs.

    SERVPRO Hydroxyl Generators for Fire Damage in Dallas, TX

    5/4/2016 (Permalink)

    SERVPRO of Metrocrest is Here When You Need Us, Dallas!

    According to the National Fire Protection Association, it is estimated that some 370,000 home fires occur each year, costing close to $7 billion in total property damage. Many of these fires, however, start and are contained in a certain area of a home or business. Even though containment eliminates the necessity for complete demolition and reconstruction, it is still necessary for proper cleaning of soot and smoke in order to restore the property to a pre-loss condition.  SERVPRO of Metrocrest is well equipped and trained to perform the cleaning needed after fire and smoke damage your home or business in the greater Dallas, TX area.

    Contractors have long relied upon ozone, foggers, masking agents, filters and chemicals for deodorization. But the hydroxyl generator is a new technology that may be preferable to all of these methods in many circumstances and has now become an essential tool for many disaster cleanup contractors.

    Hydroxyl Advantages

    Unlike ozone, atmospheric hydroxyls are safe for people, animals, plants and all sensitive materials like rubber, plastic, leather, vinyl, electronics, paper and artwork. Contents can be wet while being deodorized without the risk of bleaching. Jobs can be streamlined when the contractor is able to deodorize while drying, cleaning and demoing. Both contents and structure can be treated at the same time, and as conditions permit, certain packout activities can be avoided or substantially reduced. In many cases, residents can stay in their home or businesses and remain open, while avoiding costly business interruption. 

    Hydroxyl machines have proven to be effective for almost any odor. They are commonly used for treating odors caused by fire and smoke, water losses, mold and VOCs. This technology is regularly deployed on losses ranging from large big box retail and industrial fires to residential Category 2 and 3 water losses. Hydroxyls have also proven to be very effective for odors that are difficult for ozone or other deodorization methods, such as those caused by protein fires, fuel oil, biohazard and sulfur compounds.

    Hydroxyl applications are a gentle and safe form of deodorization. As a general rule of thumb, hydroxyls generators cover approximately 1,000 to 1,500 square feet with normal 10 to 15 foot ceilings when treating moderate to severe odors. There are many factors that can affect this, such as the severity of odor, layout of the structure, whether or not contents are on-site, how long you have to complete the job, etc. Some deodorization can be done within only a few hours, but most applications take three to four days. Large industrial hydroxyl generators are also available for very large losses and have been successfully used on losses of several million cubic feet and more. 

    SERVPRO of Metrocrest is ready for your call when you need Hydroxyl Generators or anything else.  We’re here when you need us in Dallas and the surrounding areas at (972) 233-8400.

    SERVPRO Of Metrocrest: 5 Tips to Minimize Dallas Area Water Damage from Storms

    4/20/2016 (Permalink)

    SERVPRO Storm Fact: No Job is Too Large!

    Severe weather in the greater Dallas metropolitan area often bring rising waters, and floods that affect thousands of properties throughout our community. In addition to the mud, sludge, and debris, flood waters can be contaminated with sewage, and even bring snakes, insects, and other critters. Flooding can present a challenge for property owners – risk safety and health to do the cleanup themselves or contact awater damage restoration company. Without proper cleanup, many homes and business will require mold removal in the Dallas area, and the surrounding communities.

    While clean water from broken water pipes, a leaky roof, or even a leaking dishwasher, can be safely mopped up, special care needs to be taken with floodwaters. The bacteria and microbes, not to mention the snakes, rodents, and debris can cause health concerns. Professionals recommended that individuals entering floodwaters have proper protective clothing, footwear, and eye protection.  Traumatic puncture wounds due to sharp debris can occur. Take every precaution to keep yourself, and your family safe.

    When the water recedes, the prospect of cleaning up after the storm is overwhelming, even for the most prepared. Furniture, personal items, drywall, floors, and the structure of the property must be evaluated for damage, and the water damage cleanup should begin immediately. Depending on the level of contaminants in the floodwater and how long the water remained on the property, will determine in part, the level of water damage to your home. Saturated drywall will often need to be removed; however, many other items including carpets, furniture, and draperies may be able to be cleaned and restored to their pre-flood state.

    SERVPRO of Metrocrest has the tools, training, and expertise necessary to restore your property to its original state. Locally owned, and operated, our team is available 24 hours a day, whenever disaster strikes. Trust us to clean up your property after a storm, fire, or other event to help ensure that a mold infestation doesn’t take root in your home. Our climate, particularly after a severe storm, supports rapid mold growth. It is essential that your property is properly cleansed, and dried, prior to restoration. Often, our remediation team finds mold infestations due to improper flood and storm damage cleanup.

    SERVPRO is faster to any size disaster, and we have the resources to respond quickly, regardless of the size of the event. Our disaster recovery teams stand at the ready to help homeowners and commercial property owners mitigate the damage caused by floods, storms, sewage backups, fires, and other events. We will start immediately by assessing the damage, removing the water, drying and dehumidifying, cleaning and repairing, and completing the restoration, so you and your family can resume life as quickly as possible. Call us today for any water damage or mold removal needs throughout the greater Dallas area.

    How to Hire a Really Great Handyman

    4/12/2016 (Permalink)

    SERVPRO of Metrocrest understands the need for a good handyman.  Whether it's work in the Dallas, TX area related to a water damage, fire damage, flooding, or something else, a good handyman is essential to a successful project.

    https://www.thumbtack.com/blog/handyman/

    You need help—and not just metaphorically speaking. You need trim painted, fence repairs, new tile grout, and someone to assemble the freaking guest room furniture. Enter the handyman. You know, the person that gets your projects done. But how to find the rightperson? Never fear. We made you a handy guide to hiring the perfect handyman. You can even use it verbatim like a script, if you like.

    What’s your work experience as it relates to ______ ?

    If you want to stain cabinet doors, hang new floor-to-ceiling curtains, and fix a leaky bathtub, make sure the person has the chops to pull it off. If you have different projects that require detailed levels of expertise, you may need to divide and conquer. Consider hiring one person who has a background in roofing and one who is a whiz with electrical outlets. If you need building permits or heavy machinery, you may need a contractor. Regardless of who you choose, always confirm they have (successfully) done similar work in the past.

    Do you have references?

    Feel free to skip this one if they have ample online reviews that bode well for the health of your home repairs. If you receive references, be sure to call them!

    What are your fees?

    Don’t be shy about talking money. Do they offer free estimates? Do they charge by the hour, or by the project? Budget surprises are rarely the fun party hat kind of surprise you know and love.

    What’s the estimated time needed for the job and what’s your availability?

    If this is a side job for your potential handyman, don’t hire them for a 25 hour project if they can only dedicate 10 hours a week. Or do hire them, knowing you will have halfway removed wallpaper in your hallway for 2.5 weeks.

    Will you send me a contract?

    Handyman work is, by nature, more casual than hiring out a contractor or construction company. However, that doesn’t mean you shouldn’t be clear about the work that will be done. Request a detailed write-up or email of the projects to be done, an outline and cost estimate of materials you will pay for, estimated timeline for the project, and estimated total cost. It’s a five minute step that will save you a world of frustration.

    What are the terms of payment?

    Don’t pay 100 percent up front. You already knew that—being the smarty pants you are—but as a friendly reminder we’ll put it in the script. Many people require a partial deposit to start—which is completely legitimate—but be leery of anyone who wants full payment up front.

    A tip from the pros: Ask your prospective handyman if they have a guarantee on their work. For example, if you paid them to rehang your cabinet doors and a month later the hinges start to crack, will they be accountable and fix them free of charge? Make sure it’s in the contract, and then you have leverage!

    SERVPRO Canned Food Collection in McKinney, TX for Metrocrest Social Services

    3/31/2016 (Permalink)

    The SERVPRO of Metrocrest Family Serves Our Dallas Area Community - All Hands On Deck

    SERVPRO of Metrocrest collected canned foods at Glen Oaks Elementary School in McKinney, TX in January 2016 for donation to Metrocrest Social Services.  The elementary school had a Talent Show that its students participated in, and all attendees were encouraged to bring canned food for donation to the local Social Services Center.  Thanks to the generosity of the parents and students at Glen Oaks Elementary, SERVPRO collected over 200 cans of food that were taken in for those in great need.  SERVPRO of Metrocrest had previously done this at Glen Oaks in January of 2015.

    SERVPRO of Metrocrest likes to be a big part of the community by participating in activities that help those that need it the most. Just as SERVPRO helps with these needs, we are always ready to help with water cleanup and fire damage that affects your home or business.  SERVPRO of Metrocrest is available 24 hours a day, and 7 days a week to help with all your restoration needs.

    SERVPRO of Metrocrest is ready for Wind and Rain Damage in Dallas, TX

    3/29/2016 (Permalink)

    SERVPRO of Metrocrest is ready for Dallas, TX Storm Damage. (972) 233-8400.

    SERVPRO of Metrocrest knows, as we all do, that strong winds are usually coupled with heavy rains here in Dallas and surrounding areas.  SERVPRO of Metrocrest is always ready to respond to your water damage needs, residential or commercial, relating to wind and flooding rain.

    Damaging Winds Basics

    What are damaging winds?

    Damaging winds are often called “straight-line” winds to differentiate the damage they cause from tornado damage. Strong thunderstorm winds can come from a number of different processes. Most thunderstorm winds that cause damage at the ground are a result of outflow generated by a thunderstorm downdraft. Damaging winds are classified as those exceeding 50-60 mph. 

    Are damaging winds really a big deal?

    Damage from severe thunderstorm winds account for half of all severe reports in the lower 48 states and is more common than damage from tornadoes. Wind speeds can reach up to 100 mph and can produce a damage path extending for hundreds of miles. 

    Who is at risk from damaging winds?

    Since most thunderstorms produce some straight-line winds as a result of outflow generated by the thunderstorm downdraft, anyone living in thunderstorm-prone areas of the world is at risk for experiencing this hazard. 

    People living in mobile homes are especially at risk for injury and death. Even anchored mobile homes can be seriously damaged when winds gust over 80 mph.

    Dallas Water Damage Tips for Drying Out Your Home or Business

    3/17/2016 (Permalink)

    SERVPRO Of Metrocrest provides 24 hr Emergency Service (972) 233-8400.

    Floods and Water Damage affect your Dallas area house in 3 ways:

    1. The water damages materials. Wallboard will disintegrate if it stays wet too long; wood can swell, warp, or rot; electrical parts can short out, malfunction, and cause fires or shock.

    2. Mud, silt, and unknown contaminants in the water not only get everything dirty; they are also unhealthy.

    3. Dampness promotes the growth of mildew, a mold or fungus that can grow on everything.

    The following steps work on all three of these problems. It is very important to do these steps in order.

    Lower the Humidity

    Everything will dry more quickly and clean more easily if you can reduce the humidity in the house. There are many ways to lower the humidity and stop the rot and mildew. But you’ll have to delay using some methods if you have no electricity.

    • Open up the house. If the humidity outside is lower than it is indoors, and if the weather permits, open all the doors and windows to exchange the moist indoor air for drier outdoor air. Your body will tell you if the humidity is lower outdoors. If the sun is out, it should be drier outside. If you have a thermometer with a humidity gauge, you can monitor the indoor and outdoor humidity. On the other hand, when temperatures drop at night, an open house is warmer and will draw moisture indoors. At night, and at other times when the humidity is higher outdoors, close up the house.
    • Open closet and cabinet doors. Remove drawers to let air circulate. Drawers may stick because of swelling. Don’t try to force them. Help them dry by opening up the back of the cabinet so air can get into it. You will probably be able to remove the drawers as the cabinet dries out.
    • Use fans. Fans help move the air and dry out your home. Do not use central air conditioning or the furnace blower if the ducts were under water. They will blow out dirty air that might contain contaminants from the sediment left in the duct work. Clean or hose out the ducts first.  
    • Run dehumidifiers. Dehumidifiers and window air conditioners will reduce the moisture, especially in closed-up areas.
    • Use desiccants. Desiccants (materials that absorb moisture) are very useful in drying closets or other closed areas where air cannot move through. Desiccants like those listed below are usually available at hardware, grocery, or drug stores. 
    • Call SERVPRO Of Metrocrest. SERVPRO Of Metrocrest specialize in drying out flooded buildings in Dallas and the surrounding areas. We have large fans and dehumidifiers that can dry out a house in a few days. Be careful about some contractors who inflate prices after a disaster. Contact your insurance provider about SERVPRO services and reputation. Be patient. Drying your house could take several days. Until your house is reasonably dry, damage caused by mildew and decay will continue. The musty odor will stay forever if the house is not dried out well. 

    SERVPRO Understands that Crawl Space Water is a Headache

    3/14/2016 (Permalink)

    SERVPRO of Metrocrest Understands Dallas Crawl Space Issues

    SERVPRO of Metrocrest understands there's a lot of crawl space water issues out there.  We thought this information from http://homerenovations.about.com/od/houseexteriorframework/a/WaterCrawlSpace.htm  would be very helpful.  Don't hesitate to call us at SERVPRO of Metrocrest, if you're in the Dallas area and need advice.  We're here to help. 

    With excessive water in the crawl space, you have the related problem of mold. Mold loves to grow in places that have: a.) Moisture; b.) Lack of light. Both conditions perfectly describe a crawlspace.  Mold will grow on the piers, joists, ducts, and other hard surfaces. But that's not all of the problem. Mold also grows on the "soft" materials, such as fiberglass insulation and on the plastic vapor barrier. When fiberglass insulation develops mold, it's impossible to clean off. Rip it out and replace it.

    How landscape companies fix your problem.

    The process described here basically sets up a perimeter within the crawlspace and seeks to capture the water trying to infiltrate the perimeter. When water hits this border, it is diverted into gravel-filled channels and fed by gravity to a sump pump. The sump pump then siphons up the water and purges it from the crawlspace.

    What happens when they come into your house:

    1. Protect: Unless you can access your crawl space from the exterior, you will need to bring in materials through the house and down an access door. You will need to protect all walk areas with plastic. Or, to prevent slipping, you can use builder's or rosin paper.
    2. Remove Vapor Barrier: Your crawl space may already have a plastic vapor barrier. Remove this and discard.
    3. Dig Trench: Dig trench around entire interior foundation, using foundation as a guide. Trench should be between 8" and 24" from the foundation. If not, it may undermine the foundation.
    4. Lay Pipe: Lay down 3" socked flex perforated pipe through entire perimeter trench.
    5. Cover with Gravel: Cover with 1 1/2" drain rock.
    6. Spread Soil: What to do with all of that dug-up soil? Spread it evenly around crawl space.
    7. Install GFCI: Install a GFCI outlet in crawlspace.
    8. Install Sump Pump: At the low end of the perimeter trench, install a sump pump as recommended by manufacturer's directions.
    9. Discharge to Exterior: Sump pump to discharge perimeter trench water to outside.
    10. Install Vapor Barrier: Install 6 mil vapor barrier to prevent vapor transfer to crawlspace.

    It's dumb, simple work.  Still, you might be happier hiring a company.

    It's hard work, especially if your crawl space is very low. Mine was between 4'6" and 5', which is pretty good. Even then, you have hundreds of pounds of drain rock and hundreds of feet of perforated pipe to move through the house. If you're not adept at electrical work, installing the GFCI for the sump pump can present a learning curve, too.  Not an impossible DIY task, but you'll want to think long and hard before you take it on yourself.

    Cost

    Cost differs according to where you live and the size of your house (and the size of your problem; bigger or even multiple sump pumps may be needed).  My house required 170' of perforated pipe and a single Zoeller 1/3 HP sump pump. I'd say it was a fairly average installation. Cost to hire a company, all materials and labor included (Fall 2009): $3,600.  More recently, dealing with the purchase of a house that had standing water in the crawlspace, a few sources quoted a price of about $5,000.

    How urgent?

    Water mitigation and mold remediation companies will not agree, but you do have some leeway. Water can sit in the crawl space for a long time without having any adverse effect on your house.  In the short term, you're dealing with mold on hard surfaces and perhaps some insulation needs to be removed and replaced. Over the long term, you're in for trouble: standing water can damage the house's foundation; wooden beams and joists begin to rot; and harmful strains of mold can develop.  At the very least, you will be required to dry up the crawl space when it comes time to sell your house.

    Be Ready for Flood Damage Dallas

    3/11/2016 (Permalink)

    SERVPRO of Metrocrest is here to help with your Dallas Flood Damage Restoration

    As the rain continues in Dallas County, we at SERVPRO of Metrocrest wanted to make sure that you are flood smart.

    Floods are one of the most common and widespread natural disasters in the United States.  Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert- there is always a potential for flood damage.  Floodsmart.gov reports in the last 5 years, all 50 states have experienced floods or flash floods.  Just because you haven't experienced a flood in the past, does not mean you won't in the future.  In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas.  On average, floods cost $3.5 billion in annual losses in the United States.

    According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following flood safety tips.

    • Stay away from floodwaters.  If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way.  Six inches of swiftly moving water can sweep you off of your feet.
    • If you approach a flooded road while driving, turn around and go another way.  If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.
    • Keep children out of the water.  They are curious and often lack judgment about running water or contaminated water.

    If a flood does strike your home or business, contact your local SERVPRO of Metrocrest Professionals.  Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task.  The SERVPRO System is prepared to handle any sized disaster.  When fire and water take control of your life, SERVPRO of Metrocrest will help you take it back.

    Dallas Water Damage Tips

    3/11/2016 (Permalink)

    Dallas storms can cause a lot of water damage. SERVPRO of Metrocrest is here to help!

    When you have water and flood damage, consider taking the following precautions to help minimize danger or prevent further damage while waiting for SERVPRO of Metrocrest help to arrive for your home or business.

    Damage From Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock.  Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting.  Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpet or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.
  • Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage.  Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/ or products for personal hygiene and cleanliness if exposed to the contaminated areas.

  • We have had some strong storms come through our area this past week, so please call us at the first sign of damage.  We are always here to help!

    SERVPRO Of Metrocrest Able to Clean and Disinfect School Viruses

    3/2/2016 (Permalink)

    The CDC has posted the information on the attached link regarding the seasonal influenza occurring at our schools recently. SERVPRO of Metrocrest can address this issue, as well as others, with the cleaning products we use. Our disinfectants are EPA, FDA and OSHA compliant, have a very low toxicity rating, and are effective against the most common disease and odor-causing organisms, including MRSA, HIV-1 (AIDS virus), Influenza A2, Avian Flu, VRE, TB, Herpes, and many others.

    Differences between cleaning, disinfecting, and sanitizing

    1. Cleaning removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
    2. Disinfecting kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.
    3. Sanitizing lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.

    SERVPRO of Metrocrest, based in Dallas, Texas can address these issues in an educational environment, business environment, or any other setting where many are working in close contact with others.  SERVPRO can clean and disinfect the surroundings to prevent the spread of these viruses.

    Please call our office at (972) 233-8400 to schedule an assessment of your situation.

    http://www.cdc.gov/flu/school/guidance.htm

    Kitchen Fire and Smoke Damage in Dallas, TX

    2/29/2016 (Permalink)

    SERVPRO of Metrocrest assessed a kitchen fire and smoke damage that occurred in South Dallas this morning.  The customer had walked away from the stove while the food was cooking, and as we all do sometimes, forgot about what was going on in the kitchen. Eventually, the customer smelled the burning food as the smoke filled the house.  By this time, the smoke smell had affected a majority of the home and now needs to be thoroughly cleaned and deodorized by SERVPRO of Metrocrest.

    SERVPRO's "restore first" mentality helps to lower costs and get you back in your home or business sooner.  This focus relies upon on our specialized training and equipment to restore your property back to pre-fire condition.

    According to the National Fire Protection Association (NFPA), cooking fires are the number one cause of home fires and home injuries.  The leading cause of fires in the kitchen is unattended cooking.  It's important to be alert to prevent cooking fires. 

    Call SERVPRO of Metrocrest for your fire restoration needs (972) 233-8400.

    Tips to avoid freezing pipes and other winter plumbing tips

    1/7/2016 (Permalink)

    Busted Pipe

    If you do have the unfortunate situation of freezing/busting pipes, call your local plumber to stop the leaking.  Then, immediatlely call SERVPRO of Metrocrest at (972) 233-8400 to clean up the water damage before any additonal damage occurs.  We're here for you 24 hrs a day and service all of the greater Dallas, TX area.

    http://www.abc15.com/lifestyle/sonoran-living/sl-sponsors/tips-to-avoid-freezing-pipes-and-other-winter-plumbing-tips

    SERVPRO of Metrocrest Wants You To Understand Flood Facts

    11/25/2015 (Permalink)

    SERVPRO of Metrocrest in Dallas is here to help if floods or water cause damage to your home or commercial building

    Floods are one of the most common and widespread natural disasters in the United States.  It doesn't matter if your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert- there is always potential for flood damage.

    Just because you haven't experienced a flood in the past, does not mean you won't in the future.  In fact, 20% of all claims pain by the National Flood Insurance Program (NFIP) were for policies in low-risk communities.  On average, floods cost $3 billion in annual losses in the United States.  Commercial flood claims average more than $75,000.  

    According the American Red Cross (ARC), whom we are in sponsorship with, floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following safety tips.

    • Stay away from floodwaters.  If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way.  Six inches of swiftly moving water can sweep you off of your feet.
    • If you approach a flooded road while driving, turn around and go another way.  If you are caught on a flooded road and water are rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.
    • Keep children out of the water.  They are curious and often lack judgment about running water or contaminated water.

    If a flood does strike your home or business, contact your local SERVPRO of Metrocrest Professionals at (972) 233-8400.  Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task.  The SERVPRO system is prepared to handle any sized disaster.  The sooner work begins, the sooner order can be restored.

    When fire and water take control of your life, your local SERVPRO of Metrocrest Professionals will help you take it back. 

    SERVPRO in Dallas, TX wants you to Protect Your Property this Winter

    11/25/2015 (Permalink)

    SERVPRO of Metrocrest wishes you a safe and happy holiday season

    Cold weather can wreak havoc and cause costly damage to your home or business if you are not properly prepared.  Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious property damage.  While you can’t control the weather, you can take steps to be prepared, and help take the sting out of winter weather.  To help prevent weather-related damages, consider taking the following precautions before winter weather hits.

    • Check your business property for downed tree limbs and branches.  Weather, such as wind, heavy rain, ice, and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
    • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building.  Clear out the gutters of debris that may have gathered during the fall.  Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
    • Clean chimneys and exhaust systems to ensure they are free of debris.
    • Test gas lines if they have been dormant to ensure they are in good working order with no leaks.
    • Inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.     
    • Protect pipes from freezing by allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. Make sure all exterior pipes are properly insulated.
    • If the building has outdoor faucets, consider shutting water off at the main valve in the basement of crawl space.  Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.        
    • Make sure all exterior doors, garages, roll-ups, and windows have sufficient weather stripping.
    • Ask your local Dallas area SERVPRO of Metrocrest Professionals about completing an Emergency READY Profile (ERP) for your business.  The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.  Call SERVPRO of Metrocrest at (972) 233-8400.

    Dallas SERVPRO of Metrocrest Wants You to Know What to do When Water Damage Occurs

    11/25/2015 (Permalink)

    After you have experienced water damage the first thing you should do regardless of the type of water damage is to shut off the water source if possible.  Once the water source is stopped contact SERVPRO of Metrocrest at (972) 233-8400.  The faster mitigation begins, the less damage is sustained to your home or office.  While awaiting our services there are certain steps that can be taken:

    For clean water losses:

  • Remove as much excess water as possible by mopping and blotting.  Wipe excess water from wood furniture after removing lamps and tabletop items.  Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture o a safe placed.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is a potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.
  • For contaminated water:

  • Avoid all contact with sewage and items contaminated by sewage.  Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/ or products for personal hygiene and cleanliness if exposed to the contaminated items.
  • We are always here to help, where the water loss is big or small, clean or contaminated water and are a phone call away at (972) 233-8400.

    SERVPRO is Faster to Water Damages in Dallas

    11/25/2015 (Permalink)

    You have heard it said again and again: Time is money.

    The old adage is never truer than when dealing with a water-damaged home or business. Every minute matters, because every minute the property remains wet could turn primary damage into secondary- or even permanent damage.  That's why emergency response matters.  

    Secondary water damage occurs when the moisture from the primary event (flood, leak, etc.) begins to evaporate on its own into the air.  Over time the air will no longer be able to hold the moisture from the evaporation.  The moisture will have to go somewhere and a very basic principle behind psychometrics is that wet goes to dry.  The moisture may go into your drywall, cabinetry, sheetrock, hardwood floors, vinyl floors, etc.  Once the moisture is allowed to sit, mold can then begin to grow.  This is why emergency action is so incredibly important.

    Let's face it: Floods, burst pipes, and leaks simply don't abide by the 9-to-5 workday.  So why should your restoration provider?  SERVPRO of Metrocrest Professionals are on-call 24 hours a day, 365 days a year, with the state-of-the-art equipment and proven methods to get the job done right as quickly as possible. This includes every holiday, even Thanksgiving.  So, if that turkey decides to burrow into your piping and causes a water damage to occur you can call us and we will be there.

    If the unthinkable happens, call your local SERVPRO of Metrocrest Professionals at (972) 233-8400 to help you avoid the cost and hassle of secondary damages.  We pledge to help make it "Like it never even happened."

    Space Heater Safety

    11/18/2015 (Permalink)

    Space heaters, though beloved for the warmth they provide, can be extremely dangerous if not used properly. Make sure you are keeping your family safe.?

    How to Clean a Fireplace for the Winter

    11/5/2015 (Permalink)

    It’s starting to get chilly outside again, and few things seem more appealing than cozying up by the fire with a good book and a mug of hot cocoa. But whether you have a wood- or gas-burning fireplace, it’s important to clear it of debris and buildup so that it functions efficiently and you and your loved ones stay safe this season.

    http://blog.esurance.com/how-to-clean-a-fireplace-5-hacks-for-a-safe-and-warm-winter-by-the-fire/#.VjuJ07erTb0

    Keep Outside Firewood Dry to Stop Termites

    11/4/2015 (Permalink)

    Damp Wood - A haven for termites

    Keep outdoor firewood dry, away from water, to avoid termites that can wreak havoc on the structural wood of a home.

    Dampwood termites typically are found in the western states, from Washington to Montana and down through California and Texas. They also can be found from central to southern Florida.

    These termites most often are found in damp wood, such as logs, stumps and other decaying wood. Most dampwood termites do not require soil contact.

    Ensure Candles Burn Longer

    11/4/2015 (Permalink)

    Whether you are burning candles for fun, fall scent or for lighting your home during a power loss, make them burn longer by following these simple tips.

    Be Prepared for Storms

    10/30/2015 (Permalink)

    Emergency checklists can ensure you are ready with the items you need should disaster strike. Print this list or visit American Red Cross to learn more. http://bit.ly/1eXVvAe

    NEW 16 Ft Box Truck Added to our Team

    10/30/2015 (Permalink)

    NEW 16 Ft Box Truck in Sept 2015

    We added a 16 ft Chevy Express box truck at the end of September.  So we can be "Faster to Disaster" for our customers. Thank you to all our very much appreciated customers for allowing the opportunity to grow our business. 

    Use Baking Soda for a Grease Fire, Not Water

    9/17/2015 (Permalink)

    If ever you experience a grease fire at your home, don't use water! H20 could cause the fire to spread. Instead, try to extinguish the fire by smothering or using baking soda. 

    Crayon as a Candle

    9/17/2015 (Permalink)

    Did you know that a crayon can be used as a candle in emergencies? If the power goes out and you don't have an alternate light source, try it out. Each crayon can burn brightly for about 30 min.

    South Dallas Home Fire Preparedness Canvassing Event

    8/27/2015 (Permalink)

    Seven times a day in the United States, someone dies in a home fire. It's more important than ever that we all join together to save lives, reduce injuries and cut down on needless losses.The American Red Cross and its partners have launched an initiative that aims to reduce deaths and injury caused by home fires 25% in the next five years with the Home Fire Preparedness Campaign.

     

    The American Red Cross Serving DFW is bringing this campaign to our South Dallas communities and we are asking you to join us in this initiative to save lives. Join the campaign as a group, a family or an individual volunteer to help us during our canvassing event. Each individual group member should complete a form in order to complete your groups RSVP. You do not have to be a registered Red Cross volunteer to participate.

    Smoke alarms cut the risk of dying in a fire by half.

    For more information on the Home Fire Preparedness Campaign, and for training tools and resources, please visit www.homefirepreparedness.org.

     

    Tropical Storm Erika

    8/27/2015 (Permalink)

    TROPICAL STORM ERIKA:

    Hurricane Hunters investigated Tropical Storm Erika this morning and determined the strength, as far as minimum surface pressure, is about the same but she is not very organized. The showers associated with Erika are displaced south of the center of the low pressure, which means Erika is more exposed to weakening. The next couple of days will be tough on Erika due to strong vertical wind shear (winds increasing with height). If Erika can withstand the battering over the next couple of days, she will likely stay on the path further to east, just off the coast of Florida. If Erika dramatically weakens, the path will steer more westward, heading directly towards Florida but the system will be much weaker. As we approach the beginning of next week, Erika will slow down which could still bring high rainfall totals to Florida and the Carolinas. Erika is also going to be impacted by the high pressure that has taken up residence in the central Atlantic. The forecast models always have a hard time determining how much the outskirts of the ridge of high pressure will weaken over time, which affects the path of tropical cyclones. Tropical systems always go around a high pressure (low pressure never moves towards high pressure).

    Please continue to keep in mind the media has a tendency to focus in on the most devastating forecast path in order to increase their ratings, even if this is not the most probably path. 

    SERVPRO Signs On as National Sponsor for American Red Cross Ready Rating Program

    1/14/2014 (Permalink)

    Local disaster recovery professionals encourage property owners to incorporate free “Ready Rating” program into their emergency planning

    SERVPRO®, a disaster recovery and cleanup Franchise System, has signed on as a national sponsor of the American Red Cross Ready Rating program, a free, self-guided program designed to help businesses, organizations and schools become better prepared for emergencies.

    This partnership just makes perfect sense, and truly completes the readiness equation for businesses and other property owners in the area. The American Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all necessary steps before disaster strikes to protect their property from damage and loss. But, when disaster does strike, knowing what to do and who to call saves time – and fast response is key to minimizing damage and downtime. That’s where SERVPRO’s Emergency READY Program can help. Together, these two programs offer maximum peace of mind to businesses and other organizations.”

    “Through the generosity of SERVPRO, the Red Cross will be empowering workplaces to re-open more quickly after natural or man-made disasters such as water main breaks, medical emergencies, power outages, tornadoes, floods and hurricanes through the Ready Rating Program,” said Tom Heneghan, Manager of Business Continuity Programs, American Red Cross.

    “Up to 40% of businesses never re-open their doors after such disasters; SERVPRO’s partnership will enable more businesses, schools and organizations to become better prepared. We are excited to have SERVPRO join us in community outreach efforts to educate and highlight the importance of community preparedness in neighborhoods across the country.”

    With the approaching spring season comes the threat of severe weather – such as high winds, downpours, flash flooding, fires caused by lightning strikes and even tornadoes spawned by thunderstorms – SERVPRO® urges all property owners to visit the American Red Cross Ready Rating website now at http://readyrating.org to complete a 123-point self-assessment of their level of preparedness for weather-related or other emergencies. Aligned with the federal government's Private Sector Preparedness standards, the Ready Rating assessment offers businesses, organizations and schools access to tools, tips and best practices to help improve their level of preparedness.

    Keys to the program are the following Five Essential Steps to Preparedness – the cornerstones of the Ready Rating program:

    1. Commit to Preparedness

    2. Conduct a Hazard Vulnerability Assessment

    3. Develop an Emergency Response Plan

    4. Implement your Emergency Response Plan

    5. Help Your Community Get Prepared

    The time to prepare for a disaster is before it happens. Taking steps to make your property as secure as possible, then having a plan to deal with the aftermath if disaster does strike is just good business and common sense. At SERVPRO, we can help you create a disaster recovery plan now, specific to your facility so that – if you need us – we can help you get back in business fast.”

    SERVPRO® specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers.

    For more information on the American Red Cross Ready Rating program, please visit http://readyrating.org/

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